Vendor Resources

Everything you need to run your business.

About the Vendor Resource Center

Safeguard’s vendor network plays an integral part in the success of preserving and protecting our clients’ interests. Therefore, we put a great deal of effort and time into ensuring our network is properly trained. The Vendor Resource Center provides a central location for vendor resources, which we will enhance over time.

Take advantage of our training videos, which provide instructions for meeting work order specifications from securing a property to performing maid services. Additionally, check out the training documents available for download.

New resources are continually being added, so please be sure to check back often for updates.

To view resources specific to a service line, click the links at the top of the page.

Video

Photo Direct Android

Photo Direct iOS

Understanding the Integration of Safeguard's System

Utilizing Crew Management within Vendor Web

Safeguard Preserve

Estimates and Repairs

Damaged properties not only turn off prospective buyers, they can result in costly repairs to the client if not repaired quickly and effectively. In some cases, damages also can result in city-issued citations and violations being issued. When damage occurs, repairs need to be completed quickly and efficiently. View the resources below to learn more about completing estimates and repairs.

Documents

Bid Request Form for BOA

Bid Request Form for BOA FNMA SE Project

Memo 1153: Trip Charge Deductions

Property Preservation

The purpose of property preservation is to protect and preserve vacant properties. It is important to ensure each property is secure, free of health hazards and maintained on the interior as well as the exterior. See the resources available for property preservation services below.

Documents

Active Roof Leak

Appliance Install and Bid

Assessing Structural Damages

Basements & Foundation Damages

Bidding Job Aid: Necessary and Unnecessary Bid Options

Determining Occupancy

Dewinterization Checklist

Eviction Contact Notice

Exterior Trash Guide

PP Required Exterior Trash Removal Photos

FHA Allowable Best Practices Checklist

FMC Allowable Best Practices Checklist

FNM Allowable Best Practices Checklist

VA Allowable Best Practices Checklist

FHA Presale Checklist

Fire Damage

Give Access Sign Off Sheet

Groundwater Seepage Guide

HVAC Identification and Damage Assessment Guide

ICC Checklist

Identifying Mold

Midland Contact Poster

Non FHA Checklist

NYDFS Assessment Checklist

Out of Scope Bids

P&P Appliance Installation & Bidding

P&P Contractor Reference Guide

P&P Release of Liability Form

P&P Vendor Web Updating Training

Personal Property

Placard Presentation

Plumbing Identification and Damage Assessment Guide

Pool Cover

Proper Bidding Techniques

Property Condition Report

Property Sign In Sheet

Puerto Rico Approved Roof Sealants

Puerto Rico Roof Evaluation Checklist

Reopen Order Prevention

Remaining Personals

Roof Assessment and Active Leak Guide

Roof Assessment Chalking Procedures

SACC Checklist

Securing Pools

Safeguard Approved Water-proofers and Stain-blockers

SecureView Website

SecureView Window and Door Installation

SecureView Checklist

USBANK Personal Property Form

Wells Fargo Completion Checklist

Wells Fargo FHA Personal Property Matrix

Wells Fargo Personal Property Posting - California

Wells Fargo Personal Property Posting - Hawaii

Wells Fargo Personal Property Posting - Idaho

Wells Fargo Personal Property Posting - Missouri

Wells Fargo Post-Secure Notification

Winterization Checklist

Wells Fargo - Alaska Winterization Checklist

Vandalism

REO

REO services are completed on properties being marketing for sale. During this process, it is important that the work completed at the property enhances the curb appeal for a prospective buyer.For instructions to help you meet work order specifications, see the resources below.

Documents

AHMSI Punch List - Power REO

Bank of America Agent Vacancy Posting

Bank of America Occupancy Checklist

Bank of America Secured Posting

Bathroom Cleaning

Bid Process

Brighton Winterization Checklist

BSO Documentation Checklist

Checklist - Quality Control

Dewinterization Checklist

Discoloration

Exterior Marketability Expectations Presentation

Exterior Safety Hazard Checklist

Exterior Trash Guide

FNMA Allowable Completion Checklist

FNMA Allowable TrainingVersion 4 Android-Manual Labels

FNMA Gutter Replacement Allowable

FNMA Handrail Install & Bidding

FNMA Initial Service Completion Checklist

FNMA Safety Hazard Checklist

FNMA Safety Hazard Expectations Presentation

FNMA Weekly Inspection Guide Checklist

FNMA Weekly Maintenance Inspection Guide Checklist

Fannie Mae Expectations

Freeze Damage

Handrails and Guardrails

ISSR Refresher

Kitchens

Lawn Maintenance

Monthly Marketability

Monthly Marketability-Checklist

Monthly Marketability Guidelines

Personal Property Debris Removal

Pool Cover Information

Plumbing Identification and Damage Assessment Guide

Puerto Rico Approved Roof Sealants

Puerto Rico Roof Evaluation Checklist

Remaining Personals

Quality Control Checklist

REO Client Safety Hazard Requirements

REO Contractor Reference Guide

REO Cubic Yard (CYD) Training

Zips Over 2000 Feet

REO Debris Removal Handout

REO Maid Service Guidelines

REO Initial Maid Service

REO Sign In Sheet

REO Marketability Checklist

REO Maid Services Checklist

REO Relocation Assistance Agreement

REO Vendor Scorecard Training

REO Vendor Web Updating Training

Safety Pool Cover Measuring

SecureView Website

SecureView Window and Door Installation

SecureView Checklist

Securing Utilities

Snow Removal Presentation

Tenant Occupied Habitability Checklist

Winterization Checklist

Winterization Checklist

Winterization Map - REO

P&P Lawn Maintenance

Proper lawn maintenance is an essential component of a property’s curb appeal and for staying compliant with local ordinances. To learn more about performing lawn maintenance services for P&P, check out the resources below.

Documents

Open Reqs

Yard Maintenance Field Guide

Zone by ZIP Code

Video

Grass Cuts

Landscaping Services

Tree Removal

Vendor Web Commit Date

REO Lawn Maintenance

Proper lawn maintenance is an essential component of a property’s curb appeal and for staying compliant with local ordinances. To learn more about performing lawn maintenance services for REO, check out the resources below.

Documents

FNMA Grass Cut Completion Photo Checklist

Open Reqs

Yard Maintenance Field Guide

Zone by ZIP Code

Video

Grass Cuts

Landscaping Services

Tree Removal

Vendor Web Commit Date

Snow Removal

The map below shows snow removal ordinances throughout the nation. Please click on the different locations to learn more about the ordinances in your area. Additionally, please use the documents and video as resources when performing snow removal services.

Documents

Snow Removal Field Guide

FNMA Snow Removal Photo & Work Completion Checklist

Zone by ZIP Code

Snow Removal Video

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