Fannie Mae SVC-2014-07 Delinquency Management and Default Prevention Updates

On May 16, Fannie Mae released Servicing Guide Announcement SVC-2014-07, subtitled Delinquency Management and Default Prevention Updates.

Servicing Guide Announcement SVC-2014-07

Delinquency Management and Default Prevention Updates

This Announcement updates delinquency management and default prevention servicing policies, including those policies announced in Announcement SVC-2013-20: Delinquency Management and Default Prevention Updates Related to the Consumer Financial Protection Bureau Mortgage Servicing Rules and Other Servicing Responsibilities and Announcement SVC-2013-23: Delinquency Management and Other Servicing Responsibilities, related to the following:

  • borrower solicitation letters, acknowledgement of borrower response package, and incomplete information notice;
  • substantially complete borrower response package;
  • payment adjustment of initial workout option offer after appeal decision; and
  • referral to foreclosure and delay in legal action.

Please click here to view the announcement in its entirety.

About Safeguard 
Safeguard Properties is the largest mortgage field services company in the U.S. Founded in 1990 by Robert Klein and based in Valley View, Ohio, the company inspects and maintains defaulted and foreclosed properties for mortgage servicers, lenders, and other financial institutions. Safeguard employs approximately 1,700 people, in addition to a network of thousands of contractors nationally. Website: www.safeguardproperties.com.

Fannie Mae SVC-2014-06: Lender-Placed Insurance Compliance Certification and Servicing Transfers

On May 9, Fannie Mae issued Servicing Guide Announcement SVC-2014-06, subtitled Lender-Placed Insurance Compliance Certification and Servicing Transfers.

Servicing Guide Announcement SVC-2014-06

Lender-Placed Insurance Compliance Certification and Servicing Transfers

This Announcement provides new and updated policies regarding lender-placed insurance compliance certification and servicing transfers.

Lender-Placed Insurance Compliance Certification

Servicing Guide, Part I, Section 305: Lender Record Information, and Servicing Guide Announcement SVC-2013-27: Lender-Placed Insurance Requirements

In Announcement SVC-2013-27, Lender-Placed Insurance Requirements, Fannie Mae required servicers to provide their lender-placed insurance servicer certification through an interim process using the Lender-Placed Insurance Compliance Certification (Form 202).

As a reminder, servicers must certify compliance with Fannie Mae’s requirements for acceptable lender-placed insurance costs and carriers no later than June 1, 2014.

On that date required for certification of compliance, June 1, 2014, Form 202 will be retired. After June 1, 2014, servicers will complete the lender-placed insurance certification using the Lender Record Information (Form 582).

Servicing Transfers

Transfer Date and Sale Date

Servicing Guide, Part I, Section 205: Post-delivery Transfers of Servicing and Part XII, Glossary and Table of Acronyms and Abbreviations

Fannie Mae is adding the following definitions to the Servicing Guide Glossary:

  • Transfer date is the date on which the physical transfer of the servicing or subservicing responsibilities from the transferor servicer or subservicer, as the case may be, to the transferee servicer or subservicer occurs. It may not necessarily be the same date as the sale date identified in a servicing transfer agreement.”
  • Sale date is the date on which the ownership of the servicing rights and the legal liability for the servicing of the Fannie Mae mortgage loans transfer from one servicer to another.

While Fannie Mae requires the transferring parties to identify the sale date associated with such a servicing transfer, Fannie Mae’s approval will only be issued as to the transfer date of the servicing.

Submitting a Post-Delivery Transfer of Servicing or Subservicing Request

Servicing Guide, Part 1, Section 205: Post-delivery Transfers of Servicing; and Part X, Section 103.02: Servicing Transfer Transactions

Currently, Fannie Mae requires the transferor servicer to submit a Request for Approval of Servicing Transfer or Subservicing (Form 629) at least 30 days (and no more than 180 days) before the proposed effective date.

Fannie Mae is updating its policy to now require the transferor servicer or transferor subservicer to submit the Form 629 to Fannie Mae no earlier than 60 days prior to the proposed transfer date. Also, the proposed transfer date of the transfer must be the first business day of the month for which the transferee servicer will be responsible for reporting the loan-level detail activity to Fannie Mae.

The completed Form 629 must be submitted to the Servicing Transfer Group at servicing_transfers@fanniemae.com.

Effective Dates

The policies related to servicing transfers are effective August 1, 2014.

*****

Servicers should contact their Servicing Consultant, Portfolio Manager, or Fannie Mae’s National Servicing Organization’s Servicer Support Center at 1-888-FANNIE5 (1-888-326-6435) with any questions regarding this Announcement.

Leslie A. Peeler
Senior Vice President
National Servicing Organization

Please click here to view the online announcement.

About Safeguard 
Safeguard Properties is the largest mortgage field services company in the U.S. Founded in 1990 by Robert Klein and based in Valley View, Ohio, the company inspects and maintains defaulted and foreclosed properties for mortgage servicers, lenders, and other financial institutions. Safeguard employs approximately 1,700 people, in addition to a network of thousands of contractors nationally. Website: www.safeguardproperties.com.

Fannie Mae RVS-2014-01 Reverse Mortgage Loan Servicing Manual

On May 28, Fannie Mae released Reverse Mortgage Loan Servicing Manual Announcement RVS-2014-01.

Reverse Mortgage Loan Servicing Manual Announcement RVS-2014-01

2014 Reverse Mortgage Loan Servicing Manual
Fannie Mae is announcing the publication of the 2014 
Reverse Mortgage Loan Servicing Manual (2014 Reverse Manual).
The content and structure of the 2014 Reverse Manual were
revised and streamlined to more clearly codify Fannie Mae reverse
mortgage loan servicing policies and procedures. It also
incorporates Announcements SVC-2013-27: Lender-Placed
Insurance Requirements and SVC-2013-26: Reverse Mortgage
Loans. The 2014 Reverse Manual does not introduce new policies
or make changes that have not been previously communicated
through an Announcement.

Comprehensive Redesign of the 2014 Reverse Manual
Fannie Mae’s goals in creating the newly restructured and streamlined 2014
Reverse Manual were to better meet customers’ needs by

  • eliminating redundancies and outdated procedures and processes;
  • restructuring the table of contents consistent with
    • the functional areas of a servicer’s organization, and
    • the mortgage loan lifecycle;
  • using a writing style that more clearly and concisely presents policies and procedures; and
  • enhancing Fannie Mae’s ability to incorporate future content changes more quickly.

With the publication of the 2014 Reverse Manual, all future updates to reverse
mortgage loan servicing policies will be accessible in real-time.

Contents of the 2014 Reverse Manual
The 2014 Reverse Manual contains all Fannie Mae servicing-related policies and
procedures for reverse mortgage loans. While the 2014 Reverse Manual sets
forth specific servicing requirements unique to reverse mortgage loans, the
2014 Reverse Manual is part of the Servicing Guide; therefore, servicers must
continue to comply with servicing requirements in the Servicing Guide for reverse
mortgage loans to the extent such requirements are not in conflict with the
provisions contained in the 2014 Reverse Manual.

Please click here to view the announcement in its entirety.

About Safeguard 
Safeguard Properties is the largest mortgage field services company in the U.S. Founded in 1990 by Robert Klein and based in Valley View, Ohio, the company inspects and maintains defaulted and foreclosed properties for mortgage servicers, lenders, and other financial institutions. Safeguard employs approximately 1,700 people, in addition to a network of thousands of contractors nationally. Website: www.safeguardproperties.com.

Fannie Mae AMN/HSSN Version 20.0 Release Notes

On May 28, Fannie Mae released an update titled AMN/HSSN Version 20.0 Release Notes.

AMN/HSSN Version 20.0 Release Notes May 28, 2014

During the weekend of June 14, 2014, Fannie Mae will implement Asset
Management Network (AMN)/HomeSaver Solutions® Network (HSSN)
Release 20.0.

Please click here for the Release Notes.

About Safeguard 
Safeguard Properties is the largest mortgage field services company in the U.S. Founded in 1990 by Robert Klein and based in Valley View, Ohio, the company inspects and maintains defaulted and foreclosed properties for mortgage servicers, lenders, and other financial institutions. Safeguard employs approximately 1,700 people, in addition to a network of thousands of contractors nationally. Website: www.safeguardproperties.com.

VA Servicer Newsflash Servicer POC List and Web Portal Updates

On April 11, the U.S. Department of Veterans Affairs (VA) published a VALERI Servicer Newsflash regarding updates to the servicer point of contact (POC) list and servicer Web portal.

VALERI Servicer Newsflash

IMPORTANT INFORMATION

Servicer POC List in VALERI – In our effort to provide servicers with timely responses to inquiries, please remember to create or update your Servicer Point of Contact (POC) List in VALERI for all categories such as Adequacy of Servicing, Loss Mitigation, Foreclosure, etc. VA Loan Technicians will use the most current contact information in VALERI to send and respond to your inquiries. For those servicers who have not created their Servicer POC list, please see the attached instructions on how to complete this process or you may obtain a copy of the document at http://www.benefits.va.gov/HOMELOANS/documents/docs/newsletter/
VALERIServicerNewsflash_POC_Guide.pdf

Servicer Web Portal (SWP) Bulk Upload Template – Recent changes/updates have been made to the SWP Bulk Upload Template and the updated template (Version5) will be available Monday morning, April 14, on the VALERI Internet site at http://www.benefits.va.gov/HOMELOANS/servicers_valeri.asp. Please begin using Version 5 on Monday, April 14. To ensure you have the most updated Version, “V5” will be listed on the first tab of the document. Please discard all old versions.

FOR YOUR INFORMATION

Who to Contact – Please refer questions to the following:

  • Loan Specific Questions: The assigned Loan Technician in VALERI
  • System Outages: valerihelpdesk.vbaco@va.gov
  • Data Quality Issues: valeridataquality.vbaspl@va.gov
  • UserID and Password Requests: Your company’s VALERI Administrator
  • Cancelling Events: The assigned Loan Technician in VALERI
  • New Servicers Joining VALERI: valerihelpdesk.vbaco@va.gov
  • Escalating an Issue: Senior Loan Technician (SLT) or Servicing Officer (SO) in the same RLC as the assigned technician
  • 2nd Escalation Level: LAO at the same RLC as the assigned technician

DEVELOPMENT UPDATES
On Saturday, April 12, 2014, VA will deploy VALERI manifest 2.27. The following system enhancements will be included in this release:

CQ9995 – Attorney Information changes. When reporting phone numbers, you will now be limited to the three letters “ext” when providing an extension. All other characters are required to be numeric with the exception of dashes and parenthesis.

CQ10278 – Post Audits were not auto generated in March and April. We were required to generate a few days late but servicers were allowed the 30 days to submit documentation. This is being corrected and May Post Audits should generate on May 1.

CQ9792 – New Password Reset. You will now have the ability to reset a password if you forgot to do so before being locked out of the VALERI application. You will be notified 5 days prior to your password expiring to help avoid being locked out of VALERI.

Please click here to view the online newsflash.

About Safeguard 
Safeguard Properties is the largest mortgage field services company in the U.S. Founded in 1990 by Robert Klein and based in Valley View, Ohio, the company inspects and maintains defaulted and foreclosed properties for mortgage servicers, lenders, and other financial institutions. Safeguard employs approximately 1,700 people, in addition to a network of thousands of contractors nationally. Website: www.safeguardproperties.com.

USDA New Document Upload for Guaranteed Loans

On April 17, the U.S. Department of Agriculture (USDA) released a single family housing servicing update titled New Document Upload for Guaranteed Loans.

New document upload for Guaranteed Loans

USDA Rural Development has launched a new process to allow lenders to upload and view supporting Loss Mitigation, Loss Claim and Future Recovery documentation.  This enables lenders to more easily and efficiently submit documents/packages to the Agency for Single Family Housing Guaranteed Loans.  With this new automation lenders can now:

  • Streamline document submissions- documents will immediately generate a transaction for processing or attach to an open transaction to expedite processing
  • Save money through paperless processing–no more overnight delivery fees to submit claim documents to the Agency
  • Electronically submit  the information previously submitted by email or fax
  • Eliminates the need to send via secured email, encrypting documents, etc.

Please click here for quick reference guides to assist you when uploading documents for the loss claim process and the loss mitigation process.

For Policy questions, please contact the Single Family Housing Guaranteed Loan
Division by dialing (202) 720-1452 or the Centralized Servicing Center by
dialing (866) 550-5887.

About Safeguard 
Safeguard Properties is the largest mortgage field services company in the U.S. Founded in 1990 by Robert Klein and based in Valley View, Ohio, the company inspects and maintains defaulted and foreclosed properties for mortgage servicers, lenders, and other financial institutions. Safeguard employs approximately 1,700 people, in addition to a network of thousands of contractors nationally. Website: www.safeguardproperties.com.

Senate Banking Leaders May Delay GSE Reform Vote

On April 14, National Mortgage News published an article titled Senate Banking Leaders May Delay Vote on GSE Reform.

Senate Banking Leaders May Delay Vote on GSE Reform

Questions are being raised about whether Senate Banking Committee leaders will delay a pending vote on their mortgage finance reform bill as they struggle to secure additional votes.

Chairman Tim Johnson, D-S.D., and Sen. Mike Crapo, the lead Republican, are said to be trying to attract as many as four more votes, bringing the tally up to 16 supporters, but those numbers are proving difficult to come by. The situation has even sparked rumors about whether the original coalition of committee members from both political parties remains intact.

That has led to suggestions that Johnson and Crapo may ultimately push back the vote, scheduled for April 29, by one or two weeks in order to buy more time to bring on additional lawmakers, according to multiple sources close to the process.

“With any of these things, once you put it out there, you try to meet the deadline, but there’s no hard and fast reason why that has to be the day,” said Edward Mills, an analyst at FBR Capital Markets. “Where it stands right now, there’s not a lot of question about whether the bill can pass the committee—it’s the margin. They’re trying to make sure they have some momentum coming out of it.”

A spokesman for the Senate Banking Committee declined to comment for this article.

Johnson and Crapo introduced a bipartisan bill last month that would eliminate Fannie Mae and Freddie Mac and create a new housing finance system. The legislation drew heavily from a measure put forward by Sens. Bob Corker, R-Tenn. and Mark Warner, D-Va., last year, which had already attracted bipartisan support.

But the bill, which would preserve a government guarantee for the mortgage market in the event of catastrophic losses, needs more support from Democrats to have enough momentum to make it to the Senate floor this year ahead of the November elections.

To be sure, the rumor mill is firing on all cylinders ahead of the vote, and the process remains extremely fluid as committee staffers, industry stakeholders and the White House reach out to the remaining uncommitted panel members in an effort to raise the vote tally.

For now, the effort is said to be focused most closely on the six Democrats who have yet to sign on to the legislation: Sens. Jack Reed of Rhode Island, Charles Schumer of New York, Robert Menendez of New Jersey, Sherrod Brown of Ohio, Jeff Merkley of Oregon and Elizabeth Warren of Massachusetts.

“The true question is whether a delay would allow Johnson and Crapo to onboard the liberal contingent of the panel,” said Isaac Boltansky, a policy analyst at Compass Point Research & Trading. “There is no doubt that the liberal contingent on the Banking Committee is the most watched group for the ongoing GSE reform effort—they are the ballgame.”

All of the lawmakers who have not signed on to Corker-Warner have largely been keeping their powder dry on the issue ahead of the vote, making it difficult to conclude where any one member is likely to come down. Representatives for the senators did not respond to requests for comment, except for a Menendez spokeswoman, who declined to weigh in.

Warren has been the most vocal on mortgage finance reform over the past several months, repeatedly speaking to concerns about access for low-income and rural families and smaller institutions in a new system. Last month, she also urged Banking Committee leaders not to rush to a committee vote in a speech before housing advocates. Those watching the deliberations continue to suggest she may prove one of the hardest to sell on the legislation, though her vote could be critical for attracting other Democrats onto the bill should the plan eventually make it to the Senate floor.

Still, some have also suggested that having her stay off the bill could ultimately be a boon for the larger effort, because her support could alienate Republicans who might otherwise be convinced to sign on.

“We continue to believe it may be better for the bill if high-profile progressives like Sen. Elizabeth Warren oppose the bill for not doing enough on affordable housing,” Jaret Seiberg, a policy analyst at Guggenheim Securities, wrote in a March 24 analyst note. “It may just be too hard for some Republicans to realize that they can support something that a progressive supports.”

Brown, another staunch liberal, may also be a difficult get for the committee. He made waves during an interview with Bloomberg News last week, predicting the bill “won’t pass this year,” and citing concerns about the complexity of a new system and the potential dominance by big banks.

The crucial challenge facing supporters of the Johnson-Crapo plan remains how to make concessions that bring on additional support from the Democratic holdouts without breaking up the existing coalition of backers, let alone the broad-based support that will be needed on the Senate floor.

“Even if you give liberals everything they want—prohibiting banks of a certain size to act as guarantors, limiting market share and expanding affordable housing—I still think it’s difficult to see the more liberal contingent signing on, and you would undoubtedly lose some of the more moderate and conservative members who backed the original Corker-Warner proposal,” said Boltansky.

Industry groups who have generally been supportive of the process are also beginning to step up their pressure on the committee to make key changes ahead of the scheduled vote. The Independent Community Bankers of America, Credit Union National Association and National Association of Federal Credit Unions penned a letter to the banking panel on Friday, pushing for seven key changes to the bill.

“Restructuring of this system is unchartered and untested and therefore raises numerous questions regarding fees and functionality when applied to the real world marketplace,” the groups said. “We understand some of the specific details of the proposal are still to be established and we hope those changes will satisfy our ongoing concerns and address the uncertainty faced by our member institutions.”

Among the suggestions, the groups ask for the legislation to prohibit aggregators or originators from also serving as guarantors in the new system, a growing concern among several industry groups, and also ban upfront use of capital markets transactions put toward a proposed 10% first-loss capital requirement.

The letter also requests that a new regulator in the system, the Federal Mortgage Insurance Corp., cede safety and soundness authority to existing prudential regulators and suggests certain changes to the governance structure of a small-bank mutual and common securitization platform to be established.

Please click here to view the online article.

About Safeguard 
Safeguard Properties is the largest mortgage field services company in the U.S. Founded in 1990 by Robert Klein and based in Valley View, Ohio, the company inspects and maintains defaulted and foreclosed properties for mortgage servicers, lenders, and other financial institutions. Safeguard employs approximately 1,700 people, in addition to a network of thousands of contractors nationally. Website: www.safeguardproperties.com.

Senate Banking Committee Statements on Housing Finance Reform Markup

On April 29, the United States Senate Committee on Banking, Housing, & Urban Affairs issued statements by Chairman Tim Johnson and Ranking Member and U.S. Senator Mike Crapo, in regards to the Housing Fincance Reform Markup.

JOHNSON STATEMENT AT THE START OF THE HOUSING FINANCE REFORM MARKUP

Washington, DC – Today, Chairman Tim Johnson (D-SD) kicked off consideration of bipartisan Housing Finance Reform. However, at the request of some of the Members of the Committee for more time Chairman Johnson agreed to recess the markup for a short period while Members continue to work on finding additional common ground.

Below is Chairman Chairman Johnson’s Statement as Prepared for Delivery.

“We will now move to the consideration of S. 1217, the Housing Finance Reform and Taxpayer Protection Act of 2014. This legislation, offered by Senators Corker and Warner along with a number of our other colleagues on this Committee, would wind down Fannie Mae and Freddie Mac and reform the housing finance system.

“As all of the Members already know, there continue to be important discussions to build a larger coalition supporting the bill. While we have the votes to report the bill out today, Members of the Committee have asked for a brief delay to try to work out additional issues prior to a final vote. To allow time for those discussions to be completed, we will shortly recess the executive session subject to the call of the Chair. I have talked with Ranking Member Crapo, and we will continue working with interested Members on both sides. Staff will notify Members when the Committee is set to reconvene in the coming days.”

Please click here to view the online release.

CRAPO ON HOUSING FINANCE REFORM MARKUP

WASHINGTON – U.S. Senator Mike Crapo (R-Idaho), Ranking Member of the Senate Banking, Housing and Urban Affairs Committee, today delivered the following remarks after agreeing to recess a markup of S.1217, the Housing Finance Reform and Taxpayer Protection Act of 2013, for a short period of time to broaden bipartisan support:
 
As prepared for delivery:
 
“Thank you, Mr. Chairman, for making housing finance reform the Committee’s top priority.  You have been a great partner to work with over the last year, and thank you to your staff as well.  Senators Corker, Warner, and all of the co-sponsors of their bill deserve a great amount of credit for developing a proposal that helped get us to this point, and I thank them and their staffs for their hard work.
 
“There are many other Senators on this Committee who may not have introduced legislation, but have put a tremendous amount of thought and effort into the issue behind the scenes, advocating for a resolution.
 
“Housing finance reform remains the most significant piece of unfinished business from the 2008 financial crisis.  Fannie Mae and Freddie Mac greatly contributed to the housing bubble, the financial crisis, and the dramatic government intervention that resulted.  The current system is unsustainable, leaves taxpayers exposed to potentially trillions of dollars in liabilities, and has left the mortgage market in a state of limbo, forcing private capital out of the market.
 
“S.1217 will end the government domination of the U.S. housing market and re-establish the private sector as the engine of housing finance reform. 
 
“It moves decisions regarding mortgage credit to the private sector, rather than the government dictating how and to where credit flows.  It establishes strong underwriting standards to assure solid mortgages.  It provides strong protections for taxpayers, who are currently on the hook to bail out Fannie and Freddie in the event of another housing downturn.
 
“It ensures that community banks and credit unions, experts at meeting the financial needs of our communities, have clear and competitive access in the new system.  It ends the status quo, where Fannie and Freddie backed toxic mortgages and held basically no capital, to a system that protects taxpayers with a strongly-capitalized private sector housing market.
 
“We have the opportunity to fix our flawed system and set up a more efficient, sustainable, permanent housing finance system that will provide future economic opportunities for millions of families and individuals. I look forward to moving this legislation one step closer to that goal.
 
“Because this legislation has the support of a bipartisan majority on this Committee, we know that we will soon complete the Committee’s process on this bill.  I am confident that if we held the vote this morning, we would have more than the minimum number of votes needed to pass it on to the Floor.
 
“Nevertheless, while I do not relish the idea of a short delay, I am pleased that a number of Senators believe with just a brief period of additional time to consider it, they will have the opportunity to productively join us in efforts to reform the current system.  I look forward to working with my colleagues in the coming days, to listening to their questions or concerns to help us find a bipartisan consensus with even stronger votes.
 
“Mr. Chairman, I also look forward to completing this markup with you in the very near future.  Thank you again to all of my colleagues for their continued efforts.”

Please click here to view the online release.

About Safeguard 
Safeguard Properties is the largest mortgage field services company in the U.S. Founded in 1990 by Robert Klein and based in Valley View, Ohio, the company inspects and maintains defaulted and foreclosed properties for mortgage servicers, lenders, and other financial institutions. Safeguard employs approximately 1,700 people, in addition to a network of thousands of contractors nationally. Website: www.safeguardproperties.com.

MHA Update: SD 14-02 Administrative Clarifications

On April 22, Making Home Affordable (MHA) released an update titled Supplemental Directive 14-02: Making Home Affordable Program – Administrative Clarifications.

Supplemental Directive 14-02: Making Home Affordable Program – Administrative Clarifications

Today, April 22, 2014, Supplemental Directive (SD) 14-02: Making Home Affordable Program – Administrative Clarifications was issued, providing updates to the Home Affordable Modification Program® (HAMP) and the Second Lien Modification ProgramSM (2MP).

The following topics are covered in SD 14-02:

  • Assistance for Borrowers with Limited English Proficiency
  • HAMP Tier 2 Updates
  • Post-Modification Counseling Updates
  • Notice of Interest Rate Step-Up Updates

This SD amends and supersedes the notated portions of the Handbook, and except as stated therein, is effective July 1, 2014.

This guidance does not apply to mortgage loans that are owned or guaranteed by Fannie Mae or Freddie Mac, or insured or guaranteed by the Veterans Administration, the Department of Agriculture’s Rural Housing Service (RHS) or the Federal Housing Administration (FHA).

Read SD 14-02 in its entirety for more information. 

Please click here to view the online update.

About Safeguard 
Safeguard Properties is the largest mortgage field services company in the U.S. Founded in 1990 by Robert Klein and based in Valley View, Ohio, the company inspects and maintains defaulted and foreclosed properties for mortgage servicers, lenders, and other financial institutions. Safeguard employs approximately 1,700 people, in addition to a network of thousands of contractors nationally. Website: www.safeguardproperties.com.

MHA HAMP Reporting Update Final Schema and Header Files

On April 11, Making Home Affordable (MHA) released a HAMP Reporting Update, subtitled Final Schema and Header Files Available on HMPadmin.com.

HAMP REPORTING UPDATE

Final Schema and Header Files Available on HMPadmin.com

The following final versions of the April 28, 2014 Release schemas and column header files are available on HMPadmin.com (login required). Please note that there were no changes to the files since the beta posting on March 5, 2014.

HAMP Reporting Tool Ad-Hoc Report Update

As part of the release scheduled for implementation on April 28, 2014, updates are being made to the following Ad-hoc HAMP Reporting Tool reports:

  • All Trial and Official Loan Data Report
  • Aged Missing OMR Report
  • Servicing Transfer Status Report

For details on these updates, please refer to the HAMP Reporting Tool Ad-Hoc Report Update job aid located in the Servicer Job Aids section of HMPadmin.com.

Updated Loan State Change Request Forms

The MHA Official Loan State Change Request form has been updated to include:

  • “Active Non-Payment” and “Withdrawn” as options in the Loan State column pull down menu

The MHA Trial Loan State Change Request form has been updated to include:

  • “FHA (HMP9)” and “RD-HAMP (HMP12)” as options in the Program Type column and;
  • “Cancelled” as an option in the Loan State column pull down menu

These forms can be found in the Data Reporting tab on the secure side (login required) of HMPadmin.com.

Questions? 
Email the HAMP Solution Center or call 1-866-939-4469; to reach Lender Processing Services, Inc. (LPS), select option 1, then option 5.

Please click here to view the online update.

About Safeguard 
Safeguard Properties is the largest mortgage field services company in the U.S. Founded in 1990 by Robert Klein and based in Valley View, Ohio, the company inspects and maintains defaulted and foreclosed properties for mortgage servicers, lenders, and other financial institutions. Safeguard employs approximately 1,700 people, in addition to a network of thousands of contractors nationally. Website: www.safeguardproperties.com.

x

CEO

Alan Jaffa

Alan Jaffa is the Chief Executive Officer for Safeguard Properties, steering the company as the mortgage field services industry leader. He also serves on the board of advisors for SCG Partners, a middle-market private equity fund focused on diversifying and expanding Safeguard Properties’ business model into complimentary markets.

Alan joined Safeguard in 1995, learning the business from the ground up. He was promoted to Chief Operating Officer in 2002, and was named CEO in May 2010. His hands-on experience has given him unique insights as a leader to innovate, improve and strengthen Safeguard’s processes to assure that the company adheres to the highest standards of quality and customer service.

Under Alan’s leadership, Safeguard has grown significantly with strategies that have included new and expanded services, technology investments that deliver higher quality and greater efficiency to clients, and strategic acquisitions. He takes a team approach to process improvement, involving staff at all levels of the organization to address issues, brainstorm solutions, and identify new and better ways to serve clients.

In 2008, Alan was recognized by Crain’s Cleveland Business in its annual “40-Under-40” profile of young leaders. He also was named a NEO Ernst & Young Entrepreneur Of The Year® Award finalist in 2013.

x

Esq., General Counsel and EVP

Linda Erkkila

Linda Erkkila is the General Counsel and Executive Vice President for Safeguard Properties, with oversight of legal, human resources, training, and compliance. Linda’s broad scope of oversight covers regulatory issues that impact Safeguard’s operations, risk mitigation, strategic planning, human resources and training initiatives, compliance, insurance, litigation and claims management, and counsel related to mergers, acquisition and joint ventures.

Linda assures that Safeguard’s strategic initiatives align with its resources, leverage opportunities across the company, and contemplate compliance mandates. She has practiced law for 25 years and her experience, both as outside and in-house counsel, covers a wide range of corporate matters, including regulatory disclosure, corporate governance compliance, risk assessment, compensation and benefits, litigation management, and mergers and acquisitions.

Linda earned her JD at Cleveland-Marshall College of Law. She holds a degree in economics from Miami University and an MBA. Linda was previously named as both a “Woman of Influence” by HousingWire and as a “Leading Lady” by MReport.

x

COO

Michael Greenbaum

Michael Greenbaum is the Chief Operating Officer of Safeguard Properties, where he has played a pivotal role since joining the company in July 2010. Initially brought on as Vice President of REO, Mike’s exceptional leadership and strategic vision quickly propelled him to Vice President of Operations in 2013, and ultimately to COO in 2015. Over his 14-year tenure at Safeguard, Mike has been instrumental in driving change and fostering innovation within the Property Preservation sector, consistently delivering excellence and becoming a trusted partner to clients and investors.

A distinguished graduate of the United States Military Academy at West Point, Mike earned a degree in Quantitative Economics. Following his graduation, he served in the U.S. Army’s Ordnance Branch, where he specialized in supply chain management. Before his tenure at Safeguard, Mike honed his expertise by managing global supply chains for 13 years, leveraging his military and civilian experience to lead with precision and efficacy.

x

CFO

Joe Iafigliola

Joe Iafigliola is the Chief Financial Officer for Safeguard Properties. Joe is responsible for the Control, Quality Assurance, Business Development, Marketing, Accounting, and Information Security departments. At the core of his responsibilities is the drive to ensure that Safeguard’s focus remains rooted in Customer Service = Resolution. Through his executive leadership role, he actively supports SGPNOW.com, an on-demand service geared towards real estate and property management professionals as well as individual home owners in need of inspection and property preservation services. Joe is also an integral force behind Compliance Connections, a branch of Safeguard Properties that allows code enforcement professionals to report violations at properties that can then be addressed by the Safeguard vendor network. Compliance Connections also researches and shares vacant property ordinance information with Safeguard clients.

Joe has an MBA from The Weatherhead School of Management at Case Western Reserve University, is a Certified Management Accountant (CMA), and holds a bachelor’s degree from The Ohio State University’s Honors Accounting program.

x

Business Development

Carrie Tackett

Business Development Safeguard Properties