FHLMC Guide Bulletin 2014-17 Servicing Updates

On October 1, Freddie Mac released an update titled Single-Family Seller/Servicer Guide Bulletin 2014-17.

Servicing Updates Announced in Guide
Bulletin 2014-17

In today’s Single-Family Seller/Servicer Guide (Guide) Bulletin 2014-17 [pdf], we announced the following servicing updates made with you and your borrowers in mind:

  • Updated eligibility requirements for Freddie Mac Streamlined Modifications.  We removed the 720-day delinquency cap so more eligible borrowers have the opportunity to modify their loan and stay in their homes, effective April 1, 2015.  We’re continuing to explore options to optimize borrower outcomes.
  • Opened modification eligibility to borrowers with mortgages under non-routine litigation.
    Applies to Freddie Mac Standard Modifications, Streamlined Modifications, and Capitalization and Extension Modifications for Disaster Relief.
    Effective April 1, 2015.
  • Streamlined the reimbursement process by including expense offsets in your invoices.  You no longer need to send us a separate check when you owe money from a reimbursement claim. These amounts will be included in your monthly Servicer Billing Statement or Non-Performing Loans Invoice when necessary, beginning with your March 2015 statements.

Reminder

For More Information

Please click here to view the online update.

Please click here to view Guide Bulletin 2014-17 [pdf].

About Safeguard 
Safeguard Properties is the largest mortgage field services company in the U.S. Founded in 1990 by Robert Klein and based in Valley View, Ohio, the company inspects and maintains defaulted and foreclosed properties for mortgage servicers, lenders, and other financial institutions. Safeguard employs approximately 1,700 people, in addition to a network of thousands of contractors nationally.
Website: www.safeguardproperties.com.

FHFA Prepared Remarks of Melvin Watt

On October 20, the Federal Housing Finance Agency (FHFA) released the prepared remarks of Melvin L. Watt at the Mortgage Bankers Association Annual Convention.

Prepared Remarks of Melvin L. Watt, Director, FHFA, At the Mortgage Bankers Association Annual Convention

Prepared Remarks of Melvin L. Watt
Director, Federal Housing Finance Agency
At the Mortgage Bankers Association Annual Convention
Las Vegas, Nevada?

Thank you for having me here this morning.  It’s a pleasure to have my first op?portunity to share the stage with Secretary Castro.  And, of course, I’m always happy to have the opportunity to talk about the important progress we are making at the Federal Housing Finance Agency (FHFA) to meet our obligations to ensure safety and soundness and liquidity in the housing finance market.  I am very pleased to be speaking to mortgage bankers who play an important role in our housing market. 

As regulator of the Federal Home Loan Banks and as regulator and conservator of Fannie Mae and Freddie Mac (the Enterprises), we are working on a number of issues at FHFA that relate to our statutory obligations.  We recently requested input and comment on several issues involving the Enterprises, including guarantee fees, eligibility requirements for their private mortgage insurer counterparties, proposed housing goal levels for 2015 through 2017, and a proposed Single Security structure.  We have also requested comment on a Proposed Rule concerning the membership standards for the Federal Home Loan Banks. 

In addition to these issues and proposals, FHFA continues to work on other priorities as well.  We know that access to credit remains tight for many borrowers, and we are also working to address this issue in a responsible and thoughtful manner. Additionally, FHFA continues to evaluate ways to refine and improve the loss mitigation and foreclosure prevention policies at the Enterprises, because we understand that many individuals and families are still facing the possibility of foreclosure and are looking for alternatives to stay in their homes.  I want to assure you that we are hard at work and making good progress on all these issues, several of which I will highlight in my remarks today. 

Let me start by talking about one of FHFA’s key initiatives, revising and clarifying the Representation and Warranty Framework (Framework) under which lenders and the Enterprises operate.  As you know, these representations and warranties provide the necessary assurances that allow Fannie Mae and Freddie Mac to purchase loans in an efficient and responsible manner without checking each loan individually or being at each closing.  They also provide the Enterprises remedies to address situations where a lender’s obligations to meet the Enterprises’ purchase guidelines have not been fully met.  

Over the last several years, we have worked to refine the Representation and Warranty Framework and to have the Enterprises place increased attention and resources on upfront quality control reviews.  As part of this process, we have listened closely to your concerns about the impact that loan repurchases have had on your businesses, and we understand that addressing these concerns in ways that are mutually satisfactory to you and the Enterprises is critical to ensuring that there is liquidity in the housing finance market and to providing access to credit for borrowers.

We know that the Representation and Warranty Framework did not provide enough clarity to enable lenders to understand when Fannie Mae or Freddie Mac would exercise their remedy to require repurchase of a loan.  And, we know that this issue has contributed to lenders imposing credit overlays that drive up the cost of lending and also restrict lending to borrowers with less than perfect credit scores or with less conventional financial situations.

To address this problem, FHFA and the Enterprises have worked to revise the Framework to ensure that it provides clear rules of the road that allow lenders to manage their risk and lend throughout the Enterprises’ credit box.  These revisions are consistent with our broader efforts to place more emphasis on upfront quality control reviews and other risk management practices that provide feedback on the quality of loans delivered to the Enterprises earlier in the process. 

The first improvements to the Framework went into effect in January of 2013.  These improvements relieved lenders of representation and warranties obligations related to the underwriting of the borrower, the property or the project for loans that had clean payment histories for 36 months.  In May of this year, FHFA and the Enterprises announced additional refinements to provide greater clarity around this 36-month benchmark.  These changes included:

  • Revising the payment history requirement to allow up to two 30-day delinquencies in the first 36 months after acquisition; 
  • Providing loan level confirmations when mortgages meet the 36-month performance benchmark or pass a quality control review; and
  • Eliminating automatic repurchases when a loan’s primary mortgage insurance is rescinded.

As I committed FHFA to do when I announced these refinements in May, we have continued to engage in an ongoing process to address the issue of life-of-loan exclusions.  Life-of-loan exclusions are designed to protect Fannie Mae and Freddie Mac from instances of fraud or other significant noncompliance, and, as a result, they allow the Enterprises to require lenders to repurchase loans at any point during the term of the loan.  The current life-of-loan exclusions are open-ended and make it difficult for a lender to predict when, or if, Fannie Mae or Freddie Mac will apply one of them. 

So, we have continued to address this issue, and I can report that we have reached an agreement in principle on how to clarify and define the life-of-loan exclusions.  These changes are a significant step forward that will result in a better Representation and Warranty Framework and facilitate market liquidity without compromising the safety and soundness of the Enterprises.

First, we are more clearly defining the life-of-loan exclusions, so lenders will know what they are and when they apply to loans that have otherwise obtained repurchase relief.  These exclusions fall into six categories: 1) misrepresentations, misstatements and omissions; 2) data inaccuracies; 3) charter compliance issues; 4) first-lien priority and title matters; 5) legal compliance violations; and 6) unacceptable mortgage products. 

Second, for loans that have already earned repurchase relief, we are clarifying that only life-of-loan exclusions can trigger a repurchase under the Framework.  This is a straightforward clarification, but one that we believe will reduce confusion and risks to lenders.  

The Enterprises will provide details about the updated definitions for each life-of-loan exclusion in the coming weeks, but let me spend a minute highlighting some aspects of the refined definitions for the first two categories – misrepresentations and data inaccuracies.   

In defining both of these categories, we are setting a minimum number of loans that must be identified with misrepresentations or data inaccuracies to trigger the life-of-loan exclusion.  This approach allows the Enterprises to act when there is a pattern of misrepresentations or data inaccuracies that warrant an exclusion, but not to revoke repurchase relief they have already granted if they subsequently discover that a lender incorrectly calculated the debt-to-income ratio or loan-to-value ratio on a single loan. 

We are also adding a “significance” requirement to the misrepresentation and data inaccuracy definitions.  In order to require repurchase of a loan under the misrepresentation or data inaccuracy categories, the “significance” test requires the Enterprises to determine – based on their automated underwriting systems – that the loan would have been ineligible for purchase initially if the loan information had been accurately reported. 

Under the revised and modified Framework, the Enterprises will retain their ability to conduct quality control reviews at any time, of course, because this is essential to their risk management practices and is essential to their ongoing safety and soundness.  In addition, the Enterprises will continue to engage in transactions that sell a portion of the credit risk from new mortgage purchases to the private market.  I announced in May that we tripled the credit risk transfer goal for this year, and both Enterprises are currently on track to exceed it.

After FHFA and the Enterprises release the details shortly on these life-of-loan exclusions, there still remains more work to be done on our Representation and Warranty Framework.  On the origination side, FHFA is already focused on developing an independent dispute resolution process.  We are also identifying cure mechanisms and alternative remedies for lower-severity loan defects.  FHFA also continues to make progress on issues concerning servicing representations and warranties, and we have reached an agreement in principle on modifying compensatory fees and foreclosure timelines.  The Enterprises will announce details on these changes in the near future.  

During my tenure as Director of FHFA, we have made substantial progress by working together and I believe we can sustain this progress.  We have started to move mortgage finance back to a responsible state of normalcy – one that encourages responsible lending to creditworthy borrowers while maintaining safety and soundness of the Enterprises.  While there is still more to do, FHFA and the Enterprises have demonstrated the willingness and commitment to develop a better Representation and Warranty Framework for all parties. 

We recognize that you are essential stakeholders in this process.  As lenders, you play a central role in the overall housing market, and the work you do touches borrowers in communities across the country.  You help individuals and families become homeowners.  For many of them, this is the single largest investment they will ever make.  To fulfill both sides of our shared responsibility, I hope our actions provide sufficient certainty to enable your companies to reassess existing credit overlays and more aggressively make responsible loans available to creditworthy borrowers.  This will result in a housing market that is not only better for borrowers, but also better for the Enterprises and lenders and beneficial to our country. 

To increase access for creditworthy but lower-wealth borrowers, FHFA is also working with the Enterprises to develop sensible and responsible guidelines for mortgages with loan-to-value ratios between 95 and 97 percent.  Through these revised guidelines, we believe that the Enterprises will be able to responsibly serve a targeted segment of creditworthy borrowers with lower-down payment mortgages by taking into account “compensating factors.”  While this is a much more narrow effort than our work on the Representation and Warranty Framework, it is yet another much needed piece to the broader access to credit puzzle.  Further details about these new guidelines will be available in the coming weeks as we continue to advance FHFA’s mission of ensuring safety, soundness and liquidity in the housing finance markets.

Now, let me turn my attention to the continuing progress we are making in the multiyear process of developing the Common Securitization Platform (CSP), which will create a shared securitization infrastructure for Fannie Mae and Freddie Mac.  As I announced in May, we are focusing on ensuring that the CSP fills the needs of Fannie Mae and Freddie Mac to carry out most of their current securitization functions.  To achieve these objectives, FHFA and the Enterprises have revised the governance structure and operating agreement for Common Securitization Solutions (CSS).  CSS is a joint venture owned by both Fannie Mae and Freddie Mac and is the corporate entity that we expect ultimately to house and operate the Common Securitization Platform. 

Under the updated structure, CSS will be governed by a four-person Board of Managers, with each Enterprise naming two members to the Board.  All Board members will have equal votes, and the Board Chair will rotate between these members. This Board structure will enable CSS to develop and operate the Common Securitization Platform in a way that best supports the Enterprises’ current securitization needs and functions.  At the same time, our teams continue to ensure that we leverage industry standards and technology where possible to make sure that the CSP will be usable by other secondary market participants in the future.  FHFA will continue to be an active participant with the Board and will provide our input as part of our ongoing oversight of the Enterprises to assure that our objectives are achieved.  

In addition to completing the structure of the Board of Managers, we are close to being able to announce the selection of a Chief Executive Officer for CSS who will report to the Board of Managers.  I anticipate that a formal announcement of the new management structure and the identity of the CEO will be made before the end of the year. 

In the meantime, FHFA and the Enterprises have also made considerable progress on the design-and-build phase of the CSP. Each Enterprise has designated staff to work on the project at the CSS location, and during 2014, this team has been developing the technology and infrastructure of the CSP platform.  FHFA announced earlier this year that we would leverage the creation of the CSP to establish a Single Security – which we believe should reduce trading disparities between Fannie Mae and Freddie Mac securities – and this team has also incorporated work on the Single Security into the development of the CSP. 

The CSP is more than a simple technology project, and it will require significant changes to each of the Enterprises’ business practices.  Fannie Mae and Freddie Mac have reorganized their staffs with business operations and information technology experts to develop the systems and processes needed to integrate with the CSP.  As this work continues, Fannie Mae and Freddie Mac staff will engage in continuous testing and will develop operating policies and procedures to ensure a smooth transition to the CSP.  FHFA, Fannie Mae, and Freddie Mac are committed to achieving a seamless CSP launch, and the actions taken so far are moving us in the right direction toward this multi-year goal.

Finally, while I don’t have sufficient time to do justice to a full discussion of this today, I do want to note before I close that FHFA recently extended the comment period for a Proposed Rule dealing with the membership requirements of the Federal Home Loan Banks.  In light of the importance of the issues surrounding the membership rule, FHFA decided to extend the initial 60-day comment period for an additional 60 days until January 12, 2015.  I know that many MBA members are also members of a Federal Home Loan Bank, and I hope you will take the opportunity to provide FHFA with your feedback and ideas on this Proposed Rule.  As I have consistently done since becoming Director of FHFA, I want to emphasize that getting input and feedback from stakeholders is a crucial part of FHFA’s policymaking process.  So give us your input, not only on our FHLB Proposed Rule, but on other policy initiatives and decisions we are evaluating.    

Thank you very much for having me here this morning and for giving me the opportunity to share my views on topics that I know are of interest and importance to all of us.  I look forward to our ongoing dialogue and to continuing our efforts to achieve our shared goals of restoring safety and soundness and liquidity to the nation’s housing finance market. ?

Please click here to view the online remarks.

About Safeguard 
Safeguard Properties is the largest mortgage field services company in the U.S. Founded in 1990 by Robert Klein and based in Valley View, Ohio, the company inspects and maintains defaulted and foreclosed properties for mortgage servicers, lenders, and other financial institutions. Safeguard employs approximately 1,700 people, in addition to a network of thousands of contractors nationally.
Website: www.safeguardproperties.com.

FHFA Melvin Watt Statement

On October 21, the Federal Housing Finance Agency (FHFA) released a statement by Melvin L. Watt on the final joint agency rule on risk retention.

Statement of FHFA Director Melvin L. Watt on the Final Joint Agency Rule on Risk Retention

FOR IMMEDIATE RELEASE

10/21/2014

“Finalizing this rule represents a major step forward to providing greater certainty to the housing finance market and paves the way for increased participation by the private sector.  Aligning the Qualified Residential Mortgage standard with the existing Qualified Mortgage definition also means more clarity for lenders and encourages safe and sound lending to creditworthy borrowers.  Lenders have wanted and needed to know what the new rules of the road are and this rule defines them.”?

                                                                               ###

The Federal Housing Finance Agency regulates Fannie Mae, Freddie Mac and the 12 Federal Home Loan Banks.  These government-sponsored enterprises provide more than $5.6 trillion in funding for the U.S. mortgage markets and financial institutions.?

Contacts:
Stefanie Johnson (202) 649-3030 / ?Corinne Russell (202) 649-3032

Please click here to view the news release online.

About Safeguard 
Safeguard Properties is the largest mortgage field services company in the U.S. Founded in 1990 by Robert Klein and based in Valley View, Ohio, the company inspects and maintains defaulted and foreclosed properties for mortgage servicers, lenders, and other financial institutions. Safeguard employs approximately 1,700 people, in addition to a network of thousands of contractors nationally.
Website: www.safeguardproperties.com.

FHFA Announces Chief of Staff

On October 8, the Federal Housing Finance Agency (FHFA) announced the appointment of Janell Byrd-Chichester as Chief of Staff for FHFA.

News Release
FHFA Announces Appointment of Chief of Staff
FOR IMMEDIATE RELEASE
10/8/2014

Washington, D.C. – Federal Housing Finance Agency (FHFA) Director Mel Watt today announced the appointment of Janell Byrd-Chichester as Chief of Staff for FHFA. 

Byrd-Chichester most recently served as partner in the law firm Mehri & Skalet in Washington, DC from 2010 to 2014 in their fair housing, lending and consumer protection practice.  Prior to this, Byrd-Chichester was Co-Managing Attorney for the Cochran Firm’s Washington, DC office from 2002 to 2009.  She has also held positions with the NAACP Legal Defense Fund and the North Carolina Central University School of Law, and she clerked for the Honorable Cecil F. Poole of the United States Court of Appeals for the Ninth Circuit.  Byrd-Chichester holds a B.S. from American University and a J.D. from the University of California, Berkeley, where she was a member of the California Law Review.

“Janell brings a broad array of talent, experience and knowledge to the FHFA leadership team and I am pleased to have her aboard,” said Watt.  “We look forward to working with her to support the Agency’s goals of ensuring safety, soundness and liquidity in the nation’s housing finance markets.”

Byrd-Chichester’s tenure with FHFA began on Monday, October 6.?

                                                                                ###

The Federal Housing Finance Agency regulates Fannie Mae, Freddie Mac and the 12 Federal Home Loan Banks. These government-sponsored enterprises provide more than $5.6 trillion in funding for the U.S. mortgage markets and financial institutions.

Contacts:
Corinne Russell (202) 649-3032 / Stefanie Johnson (202) 649-3030

Please click here to view the news release online.

About Safeguard 
Safeguard Properties is the largest mortgage field services company in the U.S. Founded in 1990 by Robert Klein and based in Valley View, Ohio, the company inspects and maintains defaulted and foreclosed properties for mortgage servicers, lenders, and other financial institutions. Safeguard employs approximately 1,700 people, in addition to a network of thousands of contractors nationally.
Website: www.safeguardproperties.com

FHA Brings Back Standard Prohibition Against Financing Short-Term House Flips

On October 19, the Los Angeles Times released an article titled FHA is set to return to anti-house flipping restrictions.

FHA is set to return to anti-house-flipping restrictions

Can you still do a short-term house flip using federally insured, low-down payment mortgage money?  That’s an important question for buyers, sellers, investors and realty agents who’ve taken part in a nationwide wave of renovations and quick resales using Federal Housing Administration-backed loans during the last four years.

The answer is yes: You can still flip and finance short term. But get your rehabs done soon.  The federal agency whose policy change in 2010 made tens of thousands of quick flips possible — and helped large numbers of first-time and minority buyers with moderate incomes acquire a home — is about to shut down the program, FHA officials confirmed to me.

In an effort to stimulate repairs and sales in neighborhoods hard hit by the mortgage crisis and recession, the FHA waived its standard prohibition against financing short-term house flips.  Before the policy change, if you were an investor or property rehab specialist, you had to own a house for at least 90 days before reselling — flipping it — to a new buyer at a higher price using FHA financing.  Under the waiver of the rule, you could buy a house, fix it up and resell it as quickly as possible to a buyer using an FHA mortgage — provided that you followed guidelines designed to protect consumers from being ripped off with hyper-inflated prices and shoddy construction.

Since then, according to FHA estimates, about 102,000 homes have been renovated and resold using the waiver.  The reason for the upcoming termination: The program has done its job, stimulated billions of dollars of investments, stabilized prices and provided homes for families who were often newcomers to ownership.

However, even though the waiver program has functioned well, officials say, inherent dangers exist when there are no minimum ownership periods for flippers.  In the 1990s, the FHA witnessed this firsthand when teams of con artists began buying run-down houses, slapped a little paint on the exterior and resold them within days — using fraudulent appraisals — for hyper-inflated prices and profits.  Their buyers, who obtained FHA-backed mortgages, often couldn’t afford the payments and defaulted.  Sometimes the buyers were themselves part of the scam and never made any payments on their loans — leaving the FHA, a government-owned insurer, with steep losses.

For these reasons, officials say, it’s time to revert to the more restrictive anti-quick-flip rules that prevailed before the waiver: The 90-day standard will come back into effect after Dec. 31.

But not everybody thinks that’s a great idea.  Clem Ziroli Jr., president of First Mortgage Corp., an FHA lender in Ontario, says reversion to the 90-day rule will hurt moderate-income buyers who found the program helpful in opening the door to homeownership.

“The sad part,” Ziroli said in an email, “is the majority of these properties were improved and [located] in underserved areas.  Having a rehabilitated house available to these borrowers” helped them acquire houses that had been in poor physical shape but now were repaired, inspected and safe to occupy.

Paul Skeens, president of Colonial Mortgage in Waldorf, Md., and an active rehab investor in the suburbs outside Washington, D.C., said the upcoming policy change will cost him money and inevitably raise the prices of the homes he sells after completing repairs and improvements.  Efficient renovators, Skeens told me in an interview, can substantially improve a house within 45 days, at which point the property is ready to list and resell.  By extending the mandatory ownership period to 90 days, the FHA will increase Skeens’ holding costs — financing expenses, taxes, maintenance and utilities — all of which will need to be added onto the price to a new buyer.

Paul Wylie, a member of an investor group in the Los Angeles area, says he sees “more harm than good by not extending the waiver.  There are protections built into the program that have served [the FHA] well,” he said in an email.  If the government reimposes the 90-day requirement, “it will harm those [buyers] that FHA intends to help” with its 3.5% minimum-down-payment loans.  “Investors will adapt and sell to non-FHA-financed buyers. Entry-level consumers will be harmed unnecessarily.”

Bottom line: Whether fix-up investors like it or not, the FHA seems dead set on reverting to its pre-bust flipping restrictions. Financing will still be available, but selling prices of the end product — rehabbed houses for moderate-income buyers — are almost certain to be more expensive.

Please click here to view article online.

About Safeguard 
Safeguard Properties is the largest mortgage field services company in the U.S. Founded in 1990 by Robert Klein and based in Valley View, Ohio, the company inspects and maintains defaulted and foreclosed properties for mortgage servicers, lenders, and other financial institutions. Safeguard employs approximately 1,700 people, in addition to a network of thousands of contractors nationally.
Website: www.safeguardproperties.com.

FHA Announces Intention to Extend Borrower Refinancing Program

On October 1, the Federal Housing Administration (FHA) released INFO message #14-60, discussing its plan to extend the “FHA Refinances of Borrowers in Negative Equity Positions” program.

FHA INFO #14-60
October 1, 2014

FHA SINGLE FAMILY HOUSING NEWS

NEWS AND UPDATES

TO: All FHA-Approved Mortgagees

What’s New
Intent to Extend FHA Refinances of Borrowers in Negative Equity Positions

The Department of Housing and Urban Development (HUD) is aware that the “FHA Refinances of Borrowers in Negative Equity Positions” program authorized by Mortgagee Letter (ML) 2010-23 is due to expire on December 31, 2014.  This program supports refinances for borrowers who owe more than the current value of their home and plays an important role in helping to realign property values and mortgage obligations for sustainable long-term homeownership.  It is currently the intention of the Department to offer an extension of that program.  A Mortgagee Letter extending the program and announcing any program changes will be issued at a later date.

Learn More

  • Call the FHA Resource Center at 1-800-CALLFHA (1-800-225-5342). Persons with hearing or speech impairments may reach this number by calling the Federal Information Relay Service at 1-800-877-8339.
  • Email the FHA Resource Center at answers@hud.gov. Emails and phone messages will be responded to during normal hours of operation, 8:00 a.m. to 8:00 p.m., ET, Monday through Friday on all non-Federal holidays.
  • Visit our online resource information at www.hud.gov/answers.

Please click here to view the INFO message online.

About Safeguard 
Safeguard Properties is the largest mortgage field services company in the U.S. Founded in 1990 by Robert Klein and based in Valley View, Ohio, the company inspects and maintains defaulted and foreclosed properties for mortgage servicers, lenders, and other financial institutions. Safeguard employs approximately 1,700 people, in addition to a network of thousands of contractors nationally.
Website: www.safeguardproperties.com.

FHA Announces Extended Feedback Period for Draft Servicing Section

On October 7, The Federal Housing Administration (FHA) released INFO message #14-61, discussing a feedback extension period for the draft Servicing section of the Single Family Housing Policy Handbook.

FHA INFO #14-61
October 7, 2014

NEWS AND UPDATES

TO: All FHA-Approved Mortgagees

What’s New

Single Family Handbook: Feedback Period Extended for Draft Servicing Section

Today, the Federal Housing Administration is extending the feedback period for the draft Servicing section of the Single Family Housing Policy Handbook (SF Handbook) through November 14, 2014.  Originally the deadline was October 17th.  FHA is extending the period to allow stakeholders additional time to provide feedback.

The Servicing section’s content, as well as supporting information, is posted on FHA’s Single Family Housing’s Policy Drafting Table Servicing FHA Mortgages page.  The section’s web page contains hyperlinks to the following:

  • Servicing section draft for review and feedback
  • Highlights of Changes
  • Frequently Asked Questions
  • Feedback Response Worksheet

Learn More

  • Call the FHA Resource Center at 1-800-CALLFHA (1-800-225-5342). Persons with hearing or speech impairments may reach this number by calling the Federal Information Relay Service at 1-800-877-8339.
  • Email the FHA Resource Center at answers@hud.gov. Emails and phone messages will be responded to during normal hours of operation, 8:00 a.m. to 8:00 p.m., ET, Monday through Friday on all non-Federal holidays.
  • Visit our online FAQ site at www.hud.gov/answers.

About the FHA SF Handbook Effort

FHA’s SF Handbook is part of FHA’s effort to enhance access for the full spectrum of FHA-eligible borrowers.  The effort to develop a new FHA Handbook is a multi-phased initiative to develop and publish a single, comprehensive source for FHA Single Family Housing policy. Origination through Post-Closing/Endorsement for Title II Forward Mortgages is the first completed and published section of the SF Handbook (HUD Handbook 4000.1). Other SF Handbook sections and
sub-sections have been, or will be, posted for feedback. Stakeholders can find more information on draft SF Handbook sections and sub-sections on FHA’s SF Drafting Table web page.

Please click here to view the INFO message online.

About Safeguard 
Safeguard Properties is the largest mortgage field services company in the U.S. Founded in 1990 by Robert Klein and based in Valley View, Ohio, the company inspects and maintains defaulted and foreclosed properties for mortgage servicers, lenders, and other financial institutions. Safeguard employs approximately 1,700 people, in addition to a network of thousands of contractors nationally.
Website: www.safeguardproperties.com.

Fannie Mae SVC-2014-19 Updates to Property (Hazard) and Flood Insurance Losses and Insurance Claim Settlements

On October 17, Fannie Mae released Servicing Guide Announcement SVC-2014-19, subtitled Updates to Property (Hazard) and Flood Insurance Losses and Insurance Claim Settlements.

Servicing Guide Announcement SVC-2014-19

Updates to Property (Hazard) and Flood Insurance Losses and Insurance Claim Settlements

Fannie Mae’s Servicing Guide currently requires handling insurance losses based on the cause of the damages (disaster or non-disaster). With this Announcement, Fannie Mae is providing new guidance for handling insurance losses based on the mortgage loan status at the time the servicer receives notification of damages, regardless of the cause of the damage.

This Announcement supersedes and replaces the following sections of the Servicing Guide in their entirety:

  • Part II, Chapter 5: Insurance Losses
  • Part II, Section 501: Insurance Claim Settlement
  • Part II, Section 501.01: Disposition of Insurance Proceeds Other Than for Natural Disasters
  • Part II, Section 501.02: Report of Hazard Insurance Loss
  • Part III, Section 1103: Insurance Claim Settlements
  • Part III, Section 1103.01: Current Mortgage Loans
  • Part III, Section 1103.02: Mortgage Loans 30 Days to Less Than 90 Days Delinquent or That Are Current Under the Terms of a Bankruptcy Plan
  • Part III, Section 1103.03: Mortgage Loans 90 Days or More Delinquent, Mortgage Loans That Are Delinquent Under the Terms of a Bankruptcy Plan, and Mortgage Loans in Foreclosure
  • Part III, Section 1103.04: Deposit of the Insurance Proceeds

Effective Date

The servicer is encouraged to implement the new policies in this Announcement immediately but must implement these new policies no later than February 1, 2015.

Please click here to view the announcement in its entirety.

About Safeguard 
Safeguard Properties is the largest mortgage field services company in the U.S. Founded in 1990 by Robert Klein and based in Valley View, Ohio, the company inspects and maintains defaulted and foreclosed properties for mortgage servicers, lenders, and other financial institutions. Safeguard employs approximately 1,700 people, in addition to a network of thousands of contractors nationally.
Website: www.safeguardproperties.com.

Fannie Mae SVC-2014-18 Miscellaneous Servicing Policy Updates

On October 15, Fannie Mae released Servicing Guide Announcement SVC-2014-18, subtitled Miscellaneous Servicing Policy Updates.

Servicing Guide Announcement SVC-2014-18

Miscellaneous Servicing Policy Updates

This Announcement provides updates and clarifications for several servicing policies, including

  • execution of legal documents,
  • execution of mortgage loan modification agreements,
  • execution of assumption agreements,
  • releases of security for mortgage loans in bankruptcy,
  • substitution of trustee,
  • document preparation update for Mortgage Releases™,
  • allowing third-party vendors to prepare Mortgage Release documents, and
  • Mortgage Release documentation preparation services

Please click here to view the announcement in its entirety.

About Safeguard 
Safeguard Properties is the largest mortgage field services company in the U.S. Founded in 1990 by Robert Klein and based in Valley View, Ohio, the company inspects and maintains defaulted and foreclosed properties for mortgage servicers, lenders, and other financial institutions. Safeguard employs approximately 1,700 people, in addition to a network of thousands of contractors nationally.
Website: www.safeguardproperties.com.

Fannie Mae SVC-2014-17 Miscellaneous Servicing Policy Updates

On October 1, Fannie Mae released Servicing Guide Announcement SVC-2014-17, subtitled Miscellaneous Servicing Policy Updates

Servicing Guide Announcement SVC-2014-17

Miscellaneous Servicing Policy Updates

This Announcement describes the following policy updates and clarifications related to:

  • Fannie Mae Streamlined Modification,
  • Modification Eligibility for Mortgage Loans Subject to Active Nonroutine Litigation,
  • Conduct of Foreclosure Proceedings, and
  • Delinquency Status Code Definitions.

Please click here to view the announcement in its entirety.

About Safeguard 
Safeguard Properties is the largest mortgage field services company in the U.S. Founded in 1990 by Robert Klein and based in Valley View, Ohio, the company inspects and maintains defaulted and foreclosed properties for mortgage servicers, lenders, and other financial institutions. Safeguard employs approximately 1,700 people, in addition to a network of thousands of contractors nationally.
Website: www.safeguardproperties.com.

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CEO

Alan Jaffa

Alan Jaffa is the Chief Executive Officer for Safeguard Properties, steering the company as the mortgage field services industry leader. He also serves on the board of advisors for SCG Partners, a middle-market private equity fund focused on diversifying and expanding Safeguard Properties’ business model into complimentary markets.

Alan joined Safeguard in 1995, learning the business from the ground up. He was promoted to Chief Operating Officer in 2002, and was named CEO in May 2010. His hands-on experience has given him unique insights as a leader to innovate, improve and strengthen Safeguard’s processes to assure that the company adheres to the highest standards of quality and customer service.

Under Alan’s leadership, Safeguard has grown significantly with strategies that have included new and expanded services, technology investments that deliver higher quality and greater efficiency to clients, and strategic acquisitions. He takes a team approach to process improvement, involving staff at all levels of the organization to address issues, brainstorm solutions, and identify new and better ways to serve clients.

In 2008, Alan was recognized by Crain’s Cleveland Business in its annual “40-Under-40” profile of young leaders. He also was named a NEO Ernst & Young Entrepreneur Of The Year® Award finalist in 2013.

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Esq., General Counsel and EVP

Linda Erkkila

Linda Erkkila is the General Counsel and Executive Vice President for Safeguard Properties, with oversight of legal, human resources, training, and compliance. Linda’s broad scope of oversight covers regulatory issues that impact Safeguard’s operations, risk mitigation, strategic planning, human resources and training initiatives, compliance, insurance, litigation and claims management, and counsel related to mergers, acquisition and joint ventures.

Linda assures that Safeguard’s strategic initiatives align with its resources, leverage opportunities across the company, and contemplate compliance mandates. She has practiced law for 25 years and her experience, both as outside and in-house counsel, covers a wide range of corporate matters, including regulatory disclosure, corporate governance compliance, risk assessment, compensation and benefits, litigation management, and mergers and acquisitions.

Linda earned her JD at Cleveland-Marshall College of Law. She holds a degree in economics from Miami University and an MBA. Linda was previously named as both a “Woman of Influence” by HousingWire and as a “Leading Lady” by MReport.

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COO

Michael Greenbaum

Michael Greenbaum is the Chief Operating Officer of Safeguard Properties, where he has played a pivotal role since joining the company in July 2010. Initially brought on as Vice President of REO, Mike’s exceptional leadership and strategic vision quickly propelled him to Vice President of Operations in 2013, and ultimately to COO in 2015. Over his 14-year tenure at Safeguard, Mike has been instrumental in driving change and fostering innovation within the Property Preservation sector, consistently delivering excellence and becoming a trusted partner to clients and investors.

A distinguished graduate of the United States Military Academy at West Point, Mike earned a degree in Quantitative Economics. Following his graduation, he served in the U.S. Army’s Ordnance Branch, where he specialized in supply chain management. Before his tenure at Safeguard, Mike honed his expertise by managing global supply chains for 13 years, leveraging his military and civilian experience to lead with precision and efficacy.

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CFO

Joe Iafigliola

Joe Iafigliola is the Chief Financial Officer for Safeguard Properties. Joe is responsible for the Control, Quality Assurance, Business Development, Marketing, Accounting, and Information Security departments. At the core of his responsibilities is the drive to ensure that Safeguard’s focus remains rooted in Customer Service = Resolution. Through his executive leadership role, he actively supports SGPNOW.com, an on-demand service geared towards real estate and property management professionals as well as individual home owners in need of inspection and property preservation services. Joe is also an integral force behind Compliance Connections, a branch of Safeguard Properties that allows code enforcement professionals to report violations at properties that can then be addressed by the Safeguard vendor network. Compliance Connections also researches and shares vacant property ordinance information with Safeguard clients.

Joe has an MBA from The Weatherhead School of Management at Case Western Reserve University, is a Certified Management Accountant (CMA), and holds a bachelor’s degree from The Ohio State University’s Honors Accounting program.

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Business Development

Carrie Tackett

Business Development Safeguard Properties