Page 325 – Safeguard Properties

FHFA: Report Details Progress on the 2016 Scorecard for Fannie Mae and Freddie Mac

Posted on September 13, 2018September 13, 2018 by Safeguard

Investor Update
March 29, 2017

Washington, D.C. – The Federal Housing Finance Agency (FHFA) issued a Progress Report today summarizing the 2016 activities of Fannie Mae and Freddie Mac (the Enterprises) to further FHFA’s three strategic objectives as conservator: Maintain, Reduce, and Build.

The Progress Report details efforts made to address borrower impediments to credit access while transitioning from crisis era policies and programs to those that will help borrowers and communities that are still struggling. The Report also describes advances made in the Enterprises’ credit risk transfer programs and other activities designed to increase the role of private capital in the secondary mortgage market and reduce risk for taxpayers. The Report also describes the successful implementation of Release 1 of the Common Securitization Platform, a significant milestone toward the ultimate goals of building a new securitization infrastructure and issuance by both Enterprises of a single, common security. In addition, the Progress Report documents Fannie Mae’s and Freddie Mac’s ongoing actions to promote diversity and inclusion in furtherance of the strategic goals of the conservatorships.

“In collaboration with Fannie Mae and Freddie Mac, FHFA has made significant progress in meeting our conservatorship objectives,” said FHFA Director Melvin L. Watt. “This report underscores our commitment to transparency as we continue to foster liquidity and efficiency in the housing finance markets, reduce risk to taxpayers and build a new mortgage securitization infrastructure, all in a safe and sound manner.”

Interested parties are invited to provide input on this Report. Feedback can be submitted electronically, or to the Federal Housing Finance Agency, Office of Strategic Initiatives, 400 7th Street, S.W., Washington, D.C. 20219.

Link to Progress Report

The Federal Housing Finance Agency regulates Fannie Mae, Freddie Mac and the 11 Federal Home Loan Banks. These government-sponsored enterprises provide more than $5.8 trillion in funding for the U.S. mortgage markets and financial institutions. Additional information is available at www.FHFA.gov, on Twitter @FHFA, YouTube and LinkedIn.

Contacts:
Media: Corinne Russell (202) 649-3032 / Stefanie Johnson (202) 649-3030

Consumers: Consumer Communications or (202) 649-3811

Source: FHFA

FHFA: January 2017 Refinance Report

Posted on September 13, 2018 by Safeguard

Investor Update
March 16, 2016

Total refinance volume fell in January 2017 as mortgage rates continued to increase in December. Mortgage rates decreased in January: the average interest rate on a 30?year fixed rate mortgage fell to 4.15 percent from 4.20 percent in December.

Additional January highlights include the following:

Borrowers completed 4,553 refinances through HARP, bringing total refinances from the inception of the program to 3,452,224.
HARP volume represented 2 percent of total refinance volume.
Borrowers with loan?to?value ratios greater than 105 percent accounted for 16 percent of the volume of HARP loans.
Five percent of the loans refinanced through HARP had a loan-to?value ratio greater than 125 percent.
Seventeen percent of HARP refinances for underwater borrowers were for shorter?term 15? and 20?year mortgages, which build equity faster than traditional 30?year mortgages.
HARP refinances represented 4 or more percent of total refinances in Nevada, Arizona, Florida, Georgia, and Illinois,
double the 2 percent of total refinances nationwide over the same period.

Borrowers who refinanced through HARP had a lower delinquency rate compared to borrowers eligible for HARP who did not refinance through the program.

Ten states accounted for over 60 percent of the nation’s HARP eligible loans with a refinance incentive as of September 30, 2016.

Attachments:

Refinance Report – January 2017

Source: FHFA

FHFA: Foreclosure Preventions Surpass 3.8 Million

Posted on September 13, 2018September 13, 2018 by Safeguard

Investor Update
March 23, 2017

Washington, D.C. – The Federal Housing Finance Agency (FHFA) today released its fourth quarter Foreclosure Prevention Report, which shows that Fannie Mae and Freddie Mac (the Enterprises) completed 189,911 foreclosure prevention actions in 2016, bringing the total number of troubled homeowners helped since conservatorships to more than 3.8 million.

Of the 3.8 million foreclosure prevention actions, 3.1 million have helped troubled homeowners stay in their homes, including more than 2 million permanent loan modifications. FHFA’s report includes data on the Enterprises’ home retention actions, delinquency data and real estate owned (REO) inventory. FHFA publishes the report data in an online, interactive Borrower Assistance Map on FHFA.gov.

Other foreclosure prevention data noted in the quarterly report include:

The Enterprises’ serious delinquency rate fell to 1.1 percent at the end of the fourth quarter, the lowest level since June 2008.
The number of 60+ days delinquent loans declined slightly to 420,709 at the end of the fourth quarter, the lowest level since 2008.
The Enterprises’ REO inventory declined by 9 percent in the fourth quarter to 48,380.

Link to Report

The Federal Housing Finance Agency regulates Fannie Mae, Freddie Mac and the 11 Federal Home Loan Banks. These government-sponsored enterprises provide more than $5.8 trillion in funding for the U.S. mortgage markets and financial institutions. Additional information is available at www.FHFA.gov, on Twitter @FHFA, YouTube and LinkedIn.

Contacts:
Media: Stefanie Johnson (202) 649-3030 / Corinne Russell (202) 649-3032

Consumers: Consumer Communications or (202) 649-3811

Source: FHFA

FHA INFO #17-10: Webinar I: Overview ? HUD Early Delinquency Activities and Loss Mitigation Programs

Posted on September 13, 2018September 13, 2018 by Safeguard

Investor Update
March 3, 2017

Webinar Title:
NEW

Webinar I: Overview — HUD Early Delinquency Activities and Loss Mitigation Programs

Date/Time: Wednesday, March 15, 2017 2:00 PM – 4:00 PM (Eastern)

Event Location: On-line Webinar – No Fee

Jurisdictional Host: National Servicing Center

Registration Link: https://attendee.gotowebinar.com/register/7091173080733541633

Description: The Federal Housing Administration’s (FHA) National Servicing Center will provide an overview of FHA-approved servicer requirements to include: early delinquency activity; timelines; general loss mitigation; evaluation of the borrower’s financial condition; and collection best practices.

Special Instructions:

This webinar is open to FHA-approved servicers and FHA-approved housing counselors. A valid company email address and the FHA 5-digit Lender and/or Agency ID are required at the time of registration. For additional information, please email: stacey.a.brown@hud.gov

Webinar Title:
NEW

Webinar II.1: HUD Loss Mitigation – Option Priority Waterfall, Forbearance Plans, and Special Forbearance Option

Date/Time: Wednesday, March 22, 2017 2:00 PM – 4:00 PM (Eastern)

Event Location: On-line Webinar – No Fee

Jurisdictional Host: National Servicing Center

Registration Link: https://attendee.gotowebinar.com/register/154670880443652865

Description: The Federal Housing Administration’s (FHA) National Servicing Center will review FHA’s option priority waterfall and the process steps to be followed when evaluating owneroccupant borrowers for home retention options. This webinar also covers guidance on the use of informal and formal forbearance repayment plans; how to review, qualify, and process the special forbearance unemployment home retention option; and the actions required to comply with HUD guidance as outlined in the Single Family Housing Policy Handbook 4000.1.

Special Instructions:

Webinar Title:
NEW

Webinar II.2: HUD Loss Mitigation – FHA HAMP Option

Date/Time: Wednesday, March 29, 2017 2:00 PM – 4:00 PM (Eastern)

Event Location: On-line Webinar – No Fee

Jurisdictional Host: National Servicing Center

Registration Link: https://attendee.gotowebinar.com/register/7608310782672276225

Description: The Federal Housing Administration’s (FHA) National Servicing Center will provide guidance on HUD’s FHA-HAMP Loss Mitigation Home Retention Option. Topics include: how to review, qualify, and use the calculations in HUD’s loss mitigation option priority waterfall to determine which, if any, FHA-HAMP option is most appropriate; and the actions required to comply with HUD guidance as outlined in the Single Family Housing Policy Handbook 4000.1.

Special Instructions:

Webinar Title:
NEW

Webinar III: HUD Loss Mitigation – Home Disposition Options

Date/Time: Wednesday, April 5, 2017 2:00 PM – 4:00 PM (Eastern)

Event Location: On-line Webinar – No Fee

Jurisdictional Host: National Servicing Center

Registration Link: https://attendee.gotowebinar.com/register/2588544322130662913

Description: The Federal Housing Administration’s (FHA) National Servicing Center will provide guidance on FHA’s loss mitigation home disposition options: the pre-foreclosure sale program and deed-in-lieu. Topics include: the features and benefits of each loss mitigation home disposition option; how to review, qualify, and process each option; and the actions required to comply with HUD as outlined in the Single Family Housing Policy Handbook 4000.1.

Special Instructions:

Webinar Title:
NEW

Webinar IV: Neighborhood Watch System – Servicer Tools

Date/Time: Wednesday, April 12, 2017 2:00 PM – 4:00 PM (Eastern)

Event Location: On-line Webinar – No Fee

Jurisdictional Host: National Servicing Center

Registration Link: https://attendee.gotowebinar.com/register/8239020339179213057

Description: The Federal Housing Administration’s (FHA) National Servicing Center will provide an overview of how FHA-approved Servicers can utilize HUD’s Neighborhood Watch system. Topics include: system access; servicing reports available; and how to utilize the case detail information available in Neighborhood Watch with the Loss Mitigation review process.

Special Instructions:

Webinar Title:
NEW

Webinar V.1: SFDMS – Reporting Basics

Date/Time: Wednesday, April 19, 2017 2:00 PM – 4:00 PM (Eastern)

Event Location: On-line Webinar – No Fee

Jurisdictional Host: National Servicing Center

Registration Link: https://attendee.gotowebinar.com/register/6976628158376405505

Description: FHA’s National Servicing Center will provide guidance to FHA-approved servicers covering the basics of reporting information on defaulted FHA loans to HUD through the Single Family Default Monitoring System (SFDMS). Topics include: deadlines; Electronic Data Interchange (EDI) files vs. manual reporting; and reporting resources.

Special Instructions:

This webinar will focus exclusively on SFDMS reporting requirements and is open to all FHA approved servicers. A valid company email address and the FHA 5-digit Lender ID are required at the time of registration. For additional information, please email: stacey.a.brown@hud.gov

Webinar Title:
NEW

Webinar V.2: SFDMS – Reporting Examples

Date/Time: Wednesday, April 26, 2017 2:00 PM – 4:00 PM (Eastern)

Event Location: On-line Webinar – No Fee

Jurisdictional Host: National Servicing Center

Registration Link: https://attendee.gotowebinar.com/register/3859324677143172097

Description: The Federal Housing Administration’s (FHA) National Servicing Center will provide FHA approved servicers with an opportunity to review various default scenarios and the Single Family Default Monitoring System (SFDMS) reporting that should be associated with each
one. Examples will include: default; loss mitigation; bankruptcy; and foreclosure.

Special Instructions:

Webinar Title:
NEW

Webinar V.3: SFDMS – Errors

Date/Time: Wednesday, May 3, 2017 2:00 PM – 4:00 PM (Eastern)

Event Location: On-line Webinar – No Fee

Jurisdictional Host: National Servicing Center

Registration Link: https://attendee.gotowebinar.com/register/8178924332140513538

Description: The Federal Housing Administration’s (FHA) National Servicing Center will provide FHAapproved servicers the opportunity to review what causes fatal and non-fatal errors in Single Family Default Monitoring System (SFDMS) reporting, and what can be done to prevent or fix
the problems. Servicers will also learn how SFDMS reporting affects their Tier Ranking System (TRS) II score.

Special Instructions:

Webinar Title:
NEW

Webinar VI: HUD Extension of Time and Variance Request System (EVARS) Training

Date/Time: Wednesday, May 10, 2017 2:00 PM – 4:00 PM (Eastern)

Event Location: On-line Webinar – No Fee

Jurisdictional Host: National Servicing Center

Registration Link: https://attendee.gotowebinar.com/register/8044056036854329602

Description: The Federal Housing Administration’s (FHA) National Servicing Center will enhance the Lender’s understanding of HUD’s minimum time requirements for submission of an extension of time request, as well as the Lender’s understanding of when a variance from HUD’s policy is required. Topics to be covered include: types of extensions and variances; events that affect the First Legal Deadline; system access; and how to submit both an extension of time request and variance.

Special Instructions:

This webinar is open to all FHA-approved servicers. A valid company email address and the FHA 5-digit Lender ID are required at the time of registration. For additional information, please email: stacey.a.brown@hud.gov

Resources

Contact the FHA Resource Center:

Visit our online knowledge base to obtain answers to frequently asked questions 24/7 at:
www.hud.gov/answers.
E-mail the FHA Resource Center at: answers@hud.gov. Emails and phone messages will be responded to
during normal hours of operation, 8:00 AM to 8:00 PM (Eastern), Mondaythrough Friday on all nonFederal
holidays.
Call 1-800-CALLFHA (1-800-225-5342). Persons with hearing or speech impairments may reach this
number by calling the Federal Relay Service at 1-800-877-8339.

Source: HUD

Fannie Mae: Preforeclosure Clear Boarding Clarification

Posted on September 13, 2018September 13, 2018 by Safeguard

Investor Update
March 29, 2017

Need help with expense reimbursement? Check out the updated job aid

We’ve updated the Servicer Expense Reimbursement Job Aid, which provides operational instructions based on Servicing Guide policies. Updated topics include claim status, property preservation, required documentation, attorney fees and legal costs, property inspections, and changes to line items. Click here for a detailed list of all revised items and specifics about where the revisions were made. Visit the Servicer Expense Reimbursement page for additional training and resources.

Preforeclosure clear boarding clarifications

We released a new allowable for clear boarding on properties in preforeclosure and no longer accept plywood boards as an acceptable boarding solution on property windows. This clarification applies to properties in preforeclosure that secure a Fannie Mae loan (non-HECM). It does not apply to Fannie Mae’s REO properties. For more details, view Preforeclosure Clear Boarding Clarifications.

AAA matrix updates

We have updated the AAA matrix for Massachusetts to reflect a change in the excess fee assigned for completion of a 209 certification. An excess fee request is necessary only if the foreclosure case closed before December 14, 2016. If the case was still active as of that date, preparation of the 209 certification is included in the updated foreclosure allowable fee. To view the updated matrix, visit the Excess Attorney Fee/Cost Guidelines page.

Last chance to attend an investor reporting webinar

It’s not too late, one webinar remains. Learn more about Fannie Mae’s recent changes to investor reporting (hot topics and best practices) by attending a live webinar on Thursday, April 6, at 2 p.m. ET. Register here and visit the Changes to Investor Reporting page for additional resources.

Looking for free loss mitigation training? Sign up for a live webinar

Did you know that Fannie Mae provides participating servicers with free loss mitigation training? Our Know Your Options™ Customer CARE (Connect, Assess, Resolve, and Execute) team will present two live webinars in April. Sign up to learn how to leverage your own servicer model to develop rapport and establish consultative customer relationships, communicate more effectively with borrowers about their options to avoid foreclosure, increase your workout percentage, and more. Register today.

You may also be interested in…

Fannie Mae economists uncover hidden strengths in rural areas
Lenders and economists learn about the surprising opportunities and challenges in rural housing markets. Read more

Receive regular content updates by registering at The Home Story.

Recent Tweets

Lender expectations for econ., home prices reach new survey highs in Q1 2017 Mortgage Lender Sentiment Survey #MLSS:
http://bit.ly/2o9t2ym

March 27

Why do some lenders tell us they haven’t adopted next-gen technology?
http://bit.ly/2o0t6Ar

March 24

Source: Fannie Mae

Fannie Mae: Get Ready for Flex Modification with Updated Job Aids

Posted on September 13, 2018September 13, 2018 by Safeguard

Investor Update
March 1, 2017

Get ready for Flex Modification with updated HSSN job aids

Servicers may choose to implement the Fannie Mae Flex Modification as early as today, March 1. We have updated the Home Saver Solutions Network (HSSN) job aids to provide HSSN Campaign IDs to support Flex Modification. Remember that servicers must begin evaluating borrowers for the Fannie Mae Flex Modification no later than October 1, 2017.

Reminder and clarification: Changes to Valuation Costs line items in LoanSphere Invoicing

As noted in last week’s Servicing News, we have added new Valuation Costs line items to the available list of line items in LoanSphere Invoicing™. These new line items require the date the valuation expense occurred be included upon submission of the claim. To clarify, these are operational updates, not policy changes.

The new line items are:

Valuation Costs: Category 18
Subcategory 903: Valuation – Appraisal
Subcategory 904: Valuation – AVM Report
Subcategory 905: Valuation – Broker’s Price Opinion

Effective April 23, 2017, the following line items will be deactivated and will no longer be available to servicers:

Valuation Costs: Category 18
Subcategory 4: Appraisal
Subcategory 5: AVM Report
Subcategory 810: Broker’s Price Opinion

For a complete list of servicer expense categories and subcategories available for conventional loans in LoanSphere Invoicing, refer to the Servicer Expense Reimbursement Line Items in LoanSphere Invoicing document.

Spanish language resources support servicer outreach

Spanish-speaking borrowers represent one of the fastest-growing segments of the mortgage market. To help servicers work with Spanish-speaking borrowers, we have consolidated Spanish/English loan servicing documents. Available documents include Spanish translations of routine servicing documents as well as borrower notices related to delinquencies, modifications, and foreclosure alternatives. Access the documents on the Spanish Language Resources for Servicers page.

Moving forward with simplicity and certainty

If you’re attending the MBA’s Mid-Winter Housing Finance Conference, don’t miss hearing Fannie Mae President and CEO Tim Mayopoulos and Executive Vice President – Single-Family Business Andrew Bon Salle. They’ll be highlighting the work we’re doing to provide greater simplicity and certainty to our lenders and the industry. Mark your calendar for the dates and times below:

Innovation in the Mortgage Marketplace, Friday, March 3, 8:30 a.m.
A Fireside Chat with Tim Mayopoulos, Friday, March 3, 9:30 a.m.

Save time, reduce effort with HFI investor reporting training

Register today for our updated HFI® classes on investor reporting. You’ll learn tips for reporting on your loans, and have access to an expert instructor to answer your questions. Classes include:

All HFI InDepth courses provide:

Two hours of interactive, instructor-led training held in a virtual classroom
Limited class sizes that maximize interaction and allow for individualized attention
Access to recorded tutorials that prepare you with foundational knowledge prior to taking the course
A certificate of completion

Visit the HFI InDepth Training page for course details and class schedules, and sign up today!

You may also be interested in…

Following rise in rates, refinance activity slows, at least for now
The refinance market may be cooling as interest rates rise, but it won’t disappear, thanks to cash-out refi activity. Read more.

MBA shares economic forecast at servicing conference
MBA says interest rates for the 30-year, fixed-rate mortgage will tick upward, and overall mortgage volume will dip slightly. Read more.

Receive regular content updates by registering at The Home Story.

Recent Tweets

Tech Innovators: Fannie Mae program empowers lending confidence. Via @HousingWire. #Day1Certainty
http://bit.ly/2mFJqpG

March 1

Quality control is one of a lender’s most valuable loss-prevention controls. Go Beyond the Guide to learn more:
http://bit.ly/2mducuG

March 1

Source: Fannie Mae

Fannie Mae: Free Loss Mitigation Training and More

Posted on September 13, 2018September 13, 2018 by Safeguard

Investor Update
March 22, 2017

Looking for free loss mitigation training? Sign up for a live webinar

Lenders hoping to enhance customer experience with next-gen technology

More than half of lenders surveyed by Fannie Mae’s Economic and Strategic Research (ESR) team believe improving the customer experience is the primary goal for investing in technology. While our Mortgage Lender Sentiment Survey® results show that senior executives at mortgage lenders of all sizes want to improve that experience across the loan life-cycle, only one-third of lenders surveyed — mostly large or mid-sized institutions — said they have experience with next-gen vendors.

Two-thirds said they have not yet partnered with next-gen vendors, pointing to significant barriers to adoption, including cost, implementation, and integration issues. Almost all lenders believe end-to-end integration of various solutions would be valuable to their business. View the infographic and learn more.

Get the latest tips and trends from our speakers at MBA Tech

We are looking forward to engaging with you at the MBA National Technology in Mortgage Banking Conference & Expo, March 26-29, in Chicago. Check out the following sessions to get the latest tips and trends from our experts:

Adopting Day 1 Certainty from Fannie Mae, March 27, 12:30-1:00 p.m. (side stage in the HUB), Product Development Manager Brian Cusick will tell you how to get the most out of #Day1Certainty.
Housing Agency Update, March 27, 1:00-2:15 p.m., Vice President of Single-Family Solutions Katrina Jones will explore current Fannie Mae initiatives and what they may mean for your organization.
Consumer, Lender & Investor Experiences with eMortgages, March 28, 1:00-2:15 p.m., Vice President of Customer Digital Experience Cindy McKissock will discuss what works for lenders who have implemented eMortgage solutions.

And remember to stop by and visit us in the center of the HUB.

APS fieldwork report retires

On April 23, Fannie Mae will retire the Automated Property Service (APS) fieldwork report. We encourage APS fieldwork report users to leverage the new Property Inspection Waiver (PIW), which is offered through Desktop Underwriter® (DU®) and powered by Collateral Underwriter® (CU™).

Note that the version of APS that supports the HAMP program (APS for Net Present Value) is not impacted by this change.

For more information on the PIW offered through DU, view the PIW webpage.

Recent Tweets

Our CIO, Frederic Veron, tells @WSJ how we’re reducing risk with tech.
https://t.co/vxs1rVcDnj

March 20

How the industry’s “Alphabet Soup” led to #Day1Certainty:
http://bit.ly/2nDxXLd

March 20

Source: Fannie Mae

Fannie Mae: Fannie Mae Connect and Investor Reporting Webinars

Posted on September 13, 2018September 13, 2018 by Safeguard

Investor Update
March 8, 2017

Want simplified access to data, reports, and analytics? Attend a Fannie Mae Connect webinar to learn how

Do you know about the servicing reports available to you in Fannie Mae Connect to help you manage your business? Fannie Mae Connect helps simplify servicing by integrating key information and data for our business partners in a single location. This webinar, presented by our Servicer Support Center, will tell you how to get started and access the reports you need. Learn more and register for a webinar on March 23 or March 27 at 2:30 p.m. ET.

Investor reporting webinars run through early April. Sign up today

Fannie Mae will continue facilitating live webinars on a weekly basis through early April, providing a forum for sharing best practices on investor reporting changes and answering servicer questions about the process. Review the Navigation Tips Checklist to stay on track with reporting compliance. Register for a webinar and learn more on the Fannie Mae Changes to Investor Reporting page.

Save time, reduce effort with HFI investor reporting training

Register today for our updated HFI® classes on investor reporting. You’ll learn tips for reporting on your loans, and have access to an expert instructor to answer your questions. Classes include:

All HFI InDepth courses provide:

Two hours of interactive, instructor-led training held in a virtual classroom
Limited class sizes that maximize interaction and allow for individualized attention
Access to recorded tutorials that prepare you with foundational knowledge prior to taking the course
A certificate of completion

Visit the HFI InDepth Training page for course details and class schedules, and sign up today!

You may also be interested in…

Fannie Mae delivers on ‘Simplifying Servicing’ at MBA
Fannie Mae showcased its major efforts in policy, technology, and operations at the Mortgage Bankers Association servicing conference. Read more

Lessons learned from HAMP are shaping the future of loss mitigation
A panel at MBA Servicing discussed how the industry is moving forward with new loan modification programs. Read more.

Receive regular content updates by registering at The Home Story.

Recent Tweets

Home Purchase Sentiment Index reaches all-time high. Index jumps 5.6 percentage points. #HPSI
http://bit.ly/2lSEUm3

March 7

Only 6% of sr. homeowners want to tap home equity for retirement finances. New research w/ @Urban Institute:
http://bit.ly/2mfmCiu

March 6

Source: Fannie Mae

Fannie Mae: Meet the LARs Deadline, Learn More, and Enhance Your Customer Experience

Posted on September 13, 2018September 13, 2018 by Safeguard

Investor Update
March 15, 2017

Changes to investor reporting: March 22 deadline for LARs

We greatly appreciate servicers’ support in adapting to our changes to investor reporting. Now that the first cycle of reporting changes has concluded, servicers no longer need to report Single Family MBS security balances to us.

As a reminder, the March activity reporting cycle is open with March Loan Activity Reports (LARs) due by March 22, regardless of whether you received borrower payment. Removal transactions must be reported to Fannie Mae within one day of processing in your system. Please contact your Fannie Mae representative or investor reporting analyst with any questions, and check out Fannie Mae’s Changes to Investor Reporting page for more information.

Live webinars: Investor Reporting Hot Topics/Best Practices run weekly through April. Sign up today.

Learn more. Do more.

Check out our redesigned Training pages. Now it’s even easier for you to select the training you need any time, from any location, to make your business more simple and certain. Select the mortgage process you’re interested in to easily find eLearning and job aids developed by our experts.

eLearning requires less time than traditional learning methods, increases retention rates, and gives you a competitive edge. View the infographic to learn more.

Enhance your customer experience with Day 1 Certainty. Find out more at MBA Tech.

Stop by and visit us in the center of the HUB at the MBA’s National Technology in Mortgage Banking Conference & Expo, March 26-29 in Chicago. We’ll share tips and best practices to help you implement Day 1 Certainty™ — resulting in a simpler, more certain experience for you and your customers. We’ll also share details on how we’re reducing complexities and costs with Simplify Servicing™.

Over half the lenders we surveyed believe the primary goal for investing in technology is to improve the customer experience. Find out how we can help.

Save time, reduce effort with HFI investor reporting training

Register today for our updated HFI® classes on investor reporting. You’ll learn tips for reporting on your loans, and have access to an expert instructor to answer your questions. Classes include:

Bank vs. Book! Reconciling Actual/Actual Custodial Accounts
Investor Reporting with Confidence: Best Practices for Reconciling Actual/Actual Loans
The ABCs of Managing MBS Cash Flow for Fannie Mae

All HFI InDepth courses provide:

Two hours of interactive, instructor-led training held in a virtual classroom
Limited class sizes that maximize interaction and allow for individualized attention
Access to recorded tutorials that prepare you with foundational knowledge prior to taking the course
A certificate of completion

Visit the HFI InDepth Training page for course details and class schedules, and sign up today!

You may also be interested in…

8 top women in mortgage finance offer career encouragement, advice
They’ve ‘been there’ and ‘done that.’ And they’re hopeful you’ll follow in their footsteps. Read more

Receive regular content updates by registering at The Home Story.

Recent Tweets

Our economists’ growth forecast for the year is unchanged; Fed rate hike expected today. #FOMC
http://bit.ly/2ns2PLi

March 15

Lenders’ experience w/ next-gen mortgage tech varies greatly. New survey results:
http://bit.ly/2mVhFMn

March 14

Source: Fannie Mae

VALERI Servicer Newsflash

Posted on September 13, 2018September 13, 2018 by Safeguard

Investor Update
February 13, 2017

IMPORTANT INFORMATION
New Maximum Allowable Attorney Bankruptcy Fees – The new maximum allowable attorney bankruptcy fees were published in the Federal Register Notice on February 7, 2017. The new maximum amounts for bankruptcy attorney fees will be allowed for each bankruptcy filed on or after March 9, 2017. The Federal Register notice is located at https://www.federalregister.gov/documents/2017/02/07/2017-02474/loan-guaranty-maximum-allowable-attorney-fees.

Missouri and Wyoming Foreclosure Process Updates – Loan termination information for judicial foreclosure process has been updated on the State Foreclosure Process and Statutory Bid Information document located at http://www.benefits.va.gov/HOMELOANS/servicers_valeri_rules.asp.

REMINDER
VALERI Access – Individuals requiring assistance with VALERI access must contact their company administrator within their organization. The VALERI Helpdesk does not reset passwords or edit/create/activate/deactivate servicers’ user profiles. These types of requests should not be submitted to the VALERI Helpdesk.

VALERI Company Administrator – Servicers should always maintain two active company administrators in the event one company administrator is unavailable. To create a company administrator, the “Company Admin” box must be checked in the user profile. If the “Company Admin” box is not checked, the user will not be able to perform the functions of a company administrator.

DEVELOPMENT UPDATES
On Sunday, February 5, 2017, VALERI Manifest 16.4 BI was released. The following report enhancements were included:

CQ 10358 – Servicer Loan Listing – A new column, “Guaranty Date,” has been added.

CQ 10918 – Adequacy of Servicing (AOS) Action Required – A new column, “Kicked off due to 180 days after last 90 days AOS,” has been added.

CQ 11628 – Servicer Action Required – The verbiage, “Unreported Loss Mitigation Letter,” has been removed from the report description.

CQ 11723 – Pre-Approval Status –The column header, “Justification,” has been changed to “Determination.”

CQ 11732 – Servicer Refund Status report – A new column, “Consideration Denial Justification,” has been added. Also, the column header “Denial Justification” has been changed to “Decision Denial Justification.”

CQ 12326 – Fatal MSU and DSU Events Errors – WebLGY Terminated Paid in Full PIF – This is a new report that identifies loans where the Monthly Status Update (MSU) and Delinquency Status Update (DSU) events rejected due to the loans having a Terminated Paid In Full (PIF) status in WebLGY without having a PIF event reported by the servicer in VALERI.

CQ 12780 – Default Resolution Rate Volume and Efficiency report – The verbiage, “refund settlement date for refunds,” was replaced with “refund decision approval date for refunds” in the report description.

Source: VA