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FHA INFO #17-10: Webinar I: Overview ? HUD Early Delinquency Activities and Loss Mitigation Programs

Investor Update
March 3, 2017

Webinar Title:
NEW

Webinar I: Overview — HUD Early Delinquency Activities and Loss Mitigation Programs

Date/Time: Wednesday, March 15, 2017 2:00 PM – 4:00 PM (Eastern)

Event Location: On-line Webinar – No Fee

Jurisdictional Host: National Servicing Center

Registration Link: https://attendee.gotowebinar.com/register/7091173080733541633

Description: The Federal Housing Administration’s (FHA) National Servicing Center will provide an overview of FHA-approved servicer requirements to include: early delinquency activity; timelines; general loss mitigation; evaluation of the borrower’s financial condition; and collection best practices.

Special Instructions:

This webinar is open to FHA-approved servicers and FHA-approved housing counselors. A valid company email address and the FHA 5-digit Lender and/or Agency ID are required at the time of registration. For additional information, please email: stacey.a.brown@hud.gov

Webinar Title:
NEW

Webinar II.1: HUD Loss Mitigation – Option Priority Waterfall, Forbearance Plans, and Special Forbearance Option

Date/Time: Wednesday, March 22, 2017 2:00 PM – 4:00 PM (Eastern)

Event Location: On-line Webinar – No Fee

Jurisdictional Host: National Servicing Center

Registration Link: https://attendee.gotowebinar.com/register/154670880443652865

Description: The Federal Housing Administration’s (FHA) National Servicing Center will review FHA’s option priority waterfall and the process steps to be followed when evaluating owneroccupant borrowers for home retention options. This webinar also covers guidance on the use of informal and formal forbearance repayment plans; how to review, qualify, and process the special forbearance unemployment home retention option; and the actions required to comply with HUD guidance as outlined in the Single Family Housing Policy Handbook 4000.1.

Special Instructions:

This webinar is open to FHA-approved servicers and FHA-approved housing counselors. A valid company email address and the FHA 5-digit Lender and/or Agency ID are required at the time of registration. For additional information, please email: stacey.a.brown@hud.gov

Webinar Title:
NEW

Webinar II.2: HUD Loss Mitigation – FHA HAMP Option

Date/Time: Wednesday, March 29, 2017 2:00 PM – 4:00 PM (Eastern)

Event Location: On-line Webinar – No Fee

Jurisdictional Host: National Servicing Center

Registration Link: https://attendee.gotowebinar.com/register/7608310782672276225

Description: The Federal Housing Administration’s (FHA) National Servicing Center will provide guidance on HUD’s FHA-HAMP Loss Mitigation Home Retention Option. Topics include: how to review, qualify, and use the calculations in HUD’s loss mitigation option priority waterfall to determine which, if any, FHA-HAMP option is most appropriate; and the actions required to comply with HUD guidance as outlined in the Single Family Housing Policy Handbook 4000.1.

Special Instructions:

This webinar is open to FHA-approved servicers and FHA-approved housing counselors. A valid company email address and the FHA 5-digit Lender and/or Agency ID are required at the time of registration. For additional information, please email: stacey.a.brown@hud.gov

Webinar Title:
NEW

Webinar III: HUD Loss Mitigation – Home Disposition Options

Date/Time: Wednesday, April 5, 2017 2:00 PM – 4:00 PM (Eastern)

Event Location: On-line Webinar – No Fee

Jurisdictional Host: National Servicing Center

Registration Link: https://attendee.gotowebinar.com/register/2588544322130662913

Description: The Federal Housing Administration’s (FHA) National Servicing Center will provide guidance on FHA’s loss mitigation home disposition options: the pre-foreclosure sale program and deed-in-lieu. Topics include: the features and benefits of each loss mitigation home disposition option; how to review, qualify, and process each option; and the actions required to comply with HUD as outlined in the Single Family Housing Policy Handbook 4000.1.

Special Instructions:

This webinar is open to FHA-approved servicers and FHA-approved housing counselors. A valid company email address and the FHA 5-digit Lender and/or Agency ID are required at the time of registration. For additional information, please email: stacey.a.brown@hud.gov

Webinar Title:
NEW

Webinar IV: Neighborhood Watch System – Servicer Tools

Date/Time: Wednesday, April 12, 2017 2:00 PM – 4:00 PM (Eastern)

Event Location: On-line Webinar – No Fee

Jurisdictional Host: National Servicing Center

Registration Link: https://attendee.gotowebinar.com/register/8239020339179213057

Description: The Federal Housing Administration’s (FHA) National Servicing Center will provide an overview of how FHA-approved Servicers can utilize HUD’s Neighborhood Watch system. Topics include: system access; servicing reports available; and how to utilize the case detail information available in Neighborhood Watch with the Loss Mitigation review process.

Special Instructions:

This webinar is open to FHA-approved servicers and FHA-approved housing counselors. A valid company email address and the FHA 5-digit Lender and/or Agency ID are required at the time of registration. For additional information, please email: stacey.a.brown@hud.gov

Webinar Title:
NEW

Webinar V.1: SFDMS – Reporting Basics

Date/Time: Wednesday, April 19, 2017 2:00 PM – 4:00 PM (Eastern)

Event Location: On-line Webinar – No Fee

Jurisdictional Host: National Servicing Center

Registration Link: https://attendee.gotowebinar.com/register/6976628158376405505

Description: FHA’s National Servicing Center will provide guidance to FHA-approved servicers covering the basics of reporting information on defaulted FHA loans to HUD through the Single Family  Default Monitoring System (SFDMS). Topics include: deadlines; Electronic Data Interchange (EDI) files vs. manual reporting; and reporting resources.

Special Instructions:

This webinar will focus exclusively on SFDMS reporting requirements and is open to all FHA approved servicers. A valid company email address and the FHA 5-digit Lender ID are required at the time of registration. For additional information, please email: stacey.a.brown@hud.gov

Webinar Title:
NEW

Webinar V.2: SFDMS – Reporting Examples

Date/Time: Wednesday, April 26, 2017 2:00 PM – 4:00 PM (Eastern)

Event Location: On-line Webinar – No Fee

Jurisdictional Host: National Servicing Center

Registration Link: https://attendee.gotowebinar.com/register/3859324677143172097

Description: The Federal Housing Administration’s (FHA) National Servicing Center will provide FHA approved servicers with an opportunity to review various default scenarios and the Single Family Default Monitoring System (SFDMS) reporting that should be associated with each
one. Examples will include: default; loss mitigation; bankruptcy; and foreclosure.

Special Instructions:

This webinar will focus exclusively on SFDMS reporting requirements and is open to all FHA approved servicers. A valid company email address and the FHA 5-digit Lender ID are required at the time of registration. For additional information, please email: stacey.a.brown@hud.gov

Webinar Title:
NEW

Webinar V.3: SFDMS – Errors

Date/Time: Wednesday, May 3, 2017 2:00 PM – 4:00 PM (Eastern)

Event Location: On-line Webinar – No Fee

Jurisdictional Host: National Servicing Center

Registration Link: https://attendee.gotowebinar.com/register/8178924332140513538

Description: The Federal Housing Administration’s (FHA) National Servicing Center will provide FHAapproved servicers the opportunity to review what causes fatal and non-fatal errors in Single Family Default Monitoring System (SFDMS) reporting, and what can be done to prevent or fix
the problems. Servicers will also learn how SFDMS reporting affects their Tier Ranking System (TRS) II score.

Special Instructions:

This webinar will focus exclusively on SFDMS reporting requirements and is open to all FHA approved servicers. A valid company email address and the FHA 5-digit Lender ID are required at the time of registration. For additional information, please email: stacey.a.brown@hud.gov

Webinar Title:
NEW

Webinar VI: HUD Extension of Time and Variance Request System (EVARS) Training

Date/Time: Wednesday, May 10, 2017 2:00 PM – 4:00 PM (Eastern)

Event Location: On-line Webinar – No Fee

Jurisdictional Host: National Servicing Center

Registration Link: https://attendee.gotowebinar.com/register/8044056036854329602

Description: The Federal Housing Administration’s (FHA) National Servicing Center will enhance the Lender’s understanding of HUD’s minimum time requirements for submission of an extension of time request, as well as the Lender’s understanding of when a variance from HUD’s policy is required. Topics to be covered include: types of extensions and variances; events that affect the First Legal Deadline; system access; and how to submit both an extension of time request and variance.

Special Instructions:

This webinar is open to all FHA-approved servicers. A valid company email address and the FHA 5-digit Lender ID are required at the time of registration. For additional information, please email: stacey.a.brown@hud.gov

Resources

Contact the FHA Resource Center:

  • Visit our online knowledge base to obtain answers to frequently asked questions 24/7 at:
    www.hud.gov/answers.
  • E-mail the FHA Resource Center at: answers@hud.gov. Emails and phone messages will be responded to
    during normal hours of operation, 8:00 AM to 8:00 PM (Eastern), Mondaythrough Friday on all nonFederal
    holidays.
  • Call 1-800-CALLFHA (1-800-225-5342). Persons with hearing or speech impairments may reach this
    number by calling the Federal Relay Service at 1-800-877-8339.

Source: HUD

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CEO

Alan Jaffa

Alan Jaffa is the Chief Executive Officer for Safeguard Properties, steering the company as the mortgage field services industry leader. He also serves on the board of advisors for SCG Partners, a middle-market private equity fund focused on diversifying and expanding Safeguard Properties’ business model into complimentary markets.

Alan joined Safeguard in 1995, learning the business from the ground up. He was promoted to Chief Operating Officer in 2002, and was named CEO in May 2010. His hands-on experience has given him unique insights as a leader to innovate, improve and strengthen Safeguard’s processes to assure that the company adheres to the highest standards of quality and customer service.

Under Alan’s leadership, Safeguard has grown significantly with strategies that have included new and expanded services, technology investments that deliver higher quality and greater efficiency to clients, and strategic acquisitions. He takes a team approach to process improvement, involving staff at all levels of the organization to address issues, brainstorm solutions, and identify new and better ways to serve clients.

In 2008, Alan was recognized by Crain’s Cleveland Business in its annual “40-Under-40” profile of young leaders. He also was named a NEO Ernst & Young Entrepreneur Of The Year® Award finalist in 2013.

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Esq., General Counsel and EVP

Linda Erkkila

Linda Erkkila is the General Counsel and Executive Vice President for Safeguard Properties, with oversight of legal, human resources, training, and compliance. Linda’s broad scope of oversight covers regulatory issues that impact Safeguard’s operations, risk mitigation, strategic planning, human resources and training initiatives, compliance, insurance, litigation and claims management, and counsel related to mergers, acquisition and joint ventures.

Linda assures that Safeguard’s strategic initiatives align with its resources, leverage opportunities across the company, and contemplate compliance mandates. She has practiced law for 25 years and her experience, both as outside and in-house counsel, covers a wide range of corporate matters, including regulatory disclosure, corporate governance compliance, risk assessment, compensation and benefits, litigation management, and mergers and acquisitions.

Linda earned her JD at Cleveland-Marshall College of Law. She holds a degree in economics from Miami University and an MBA. Linda was previously named as both a “Woman of Influence” by HousingWire and as a “Leading Lady” by MReport.

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COO

Michael Greenbaum

Michael Greenbaum is the Chief Operating Officer of Safeguard Properties, where he has played a pivotal role since joining the company in July 2010. Initially brought on as Vice President of REO, Mike’s exceptional leadership and strategic vision quickly propelled him to Vice President of Operations in 2013, and ultimately to COO in 2015. Over his 14-year tenure at Safeguard, Mike has been instrumental in driving change and fostering innovation within the Property Preservation sector, consistently delivering excellence and becoming a trusted partner to clients and investors.

A distinguished graduate of the United States Military Academy at West Point, Mike earned a degree in Quantitative Economics. Following his graduation, he served in the U.S. Army’s Ordnance Branch, where he specialized in supply chain management. Before his tenure at Safeguard, Mike honed his expertise by managing global supply chains for 13 years, leveraging his military and civilian experience to lead with precision and efficacy.

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CFO

Joe Iafigliola

Joe Iafigliola is the Chief Financial Officer for Safeguard Properties. Joe is responsible for the Control, Quality Assurance, Business Development, Marketing, Accounting, and Information Security departments. At the core of his responsibilities is the drive to ensure that Safeguard’s focus remains rooted in Customer Service = Resolution. Through his executive leadership role, he actively supports SGPNOW.com, an on-demand service geared towards real estate and property management professionals as well as individual home owners in need of inspection and property preservation services. Joe is also an integral force behind Compliance Connections, a branch of Safeguard Properties that allows code enforcement professionals to report violations at properties that can then be addressed by the Safeguard vendor network. Compliance Connections also researches and shares vacant property ordinance information with Safeguard clients.

Joe has an MBA from The Weatherhead School of Management at Case Western Reserve University, is a Certified Management Accountant (CMA), and holds a bachelor’s degree from The Ohio State University’s Honors Accounting program.

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Business Development

Carrie Tackett

Business Development Safeguard Properties