FHFA: Refinance Report – Fourth Quarter 2017

Investor Update
February 14, 2018

  • Total refinance volume increased in December 2017 as mortgage rates in November remained below the levels observed at the beginning of the year. Mortgage rates increased in December: the average interest rate on a 30?year fixed rate mortgage rose to 3.95 percent from 3.92 percent in November.

In the fourth quarter of 2017:

  • Borrowers completed 6,309 refinances through HARP, bringing total refinances from the inception of the program to 3,484,025.
  • HARP volume represented one percent of total refinance volume.

Year to date through December 2017:

  • Borrowers with loan?to?value ratios greater than 105 percent accounted for 19 percent of the volume of HARP loans.
  • Twenty?six percent of HARP refinances for underwater borrowers were for shorter?term 15? and 20?year mortgages, which build equity faster than traditional 30?year mortgages.
  • HARP refinances represented five or more percent of total refinances in Nevada and Florida ?? more than double the two percent of total refinances nationwide over the same period.
  • In December, 5 percent of the loans refinanced through HARP had a loan?to?value ratio greater than 125 percent.
  • Borrowers who refinanced through HARP had a lower delinquency rate compared to borrowers eligible for HARP who did not refinance through the program.
  • Nine states and one U.S. territory accounted for over 70 percent of the Nation’s HARP eligible loans with a refinance incentive as of September 30, 2017.

Attachments: Refinance Report – 4Q 2017

Source: FHFA

FHFA: Foreclosure Prevention Report – November 2017

Investor Update
February 8, 2018

November 2017 Highlights

The Enterprises’ Foreclosure Prevention Actions:

  • The Enterprises completed 22,411 foreclosure prevention actions in November, bringing the total to 4,013,134 since the start of the conservatorships in September 2008.  Over half of these actions have been permanent loan modifications.
  • There were 11,264 permanent loan modifications in November, bringing the total to 2,140,484 since the conservatorships began in September 2008.
  • Forty three percent of modifications in November were modifications with principal forbearance. Modifications with extend term only accounted for 41 percent of all loan modifications during the month.
  • There were 930 short sales and deeds-in-lieu of foreclosure completed in November, down 19 percent compared with October.

The Enterprises’ Mortgage Performance:

  • The serious delinquency rate increased from 0.95 percent at the end of October to 1.05 percent at the end of November.

The Enterprises’ Foreclosures:

  • Third-party and foreclosure sales decreased slightly from 4,776 in October to 4,730 in November.
  • Foreclosure starts increased from 13,601 in October to 18,605 in November.

Attachments: 

Foreclosure Prevention Report – November 2017

Source: FHFA

FHFA: 2018-2020 Housing Goals For Fannie Mae and Freddie Mac Finalized

Investor Update
February 6, 2018

Washington, D.C. – The Federal Housing Finance Agency (FHFA) today published a final rule that establishes new housing goals for Fannie Mae and Freddie Mac (the Enterprises) for 2018 through 2020 in accordance with the provisions of the Housing and Economic Recovery Act of 2008.  The new goals replace the previous goals, which were in effect through the end of December 2017.

The final rule establishes single-family and multifamily housing goals.

Source: FHFA (full news release)

FHA INFO #18-07: REMINDER: TOTAL Scorecard Database Upgrade Begins on Friday, February 16, 2018

Investor Update
February 14, 2018

Today, the Federal Housing Administration (FHA) is issuing this reminder regarding the planned upgrade to its TOTAL Scorecard database beginning at 10:00 PM on Friday, February 16, through Monday, February 19, 2018.

During the upgrade, TOTAL Scorecard and FHA Connection (FHAC) will remain accessible during standard operating hours; however, data from transactions routed through the TOTAL Scorecard will not be transferred to FHAC until the upgrade is complete.

It is important to note that the database upgrade does not impact the completion of the endorsement process for those transactions where TOTAL scoring is complete prior to the start of the upgrade. Also note, that this is an upgrade to the database only; there is no impact or change to the version of TOTAL Scorecard currently in use.

If you have any questions regarding the upgrade, TOTAL Scorecard, or FHAC, or require additional information, contact the FHA Resource Center.

Quick Links

Resources

Contact the FHA Resource Center:

  • Visit our online knowledge base to obtain answers to frequently asked questions 24/7 at:
    https://www.hud.gov/answers
  • E-mail the FHA Resource Center at: answers@hud.gov. Emails and phone messages will be responded to during normal hours of operation, 8:00 AM to 8:00 PM (Eastern), Monday through Friday on all non-Federal holidays.
  • Call 1-800-CALL-FHA (1-800-225-5342). Persons with hearing or speech impairments may reach this number by calling the Federal Relay Service at 1-800-877-8339.

Source: HUD (FHA INFO #18-07 full version)

Additional Resource:

HUD (FHA INFO #18-05)

FHA INFO #18-05: TOTAL Scorecard Database Upgrade Begins on Friday, February 16, 2018

Investor Update
February 8, 2018

Today, the Federal Housing Administration (FHA) announced a planned upgrade to its TOTAL Scorecard database beginning at 10:00 PM on Friday, February 16, through Monday, February 19, 2018.

During the upgrade, TOTAL Scorecard and FHA Connection (FHAC) will remain accessible during standard operating hours; however, data from transactions routed through the TOTAL Scorecard will not be transferred to FHAC until the upgrade is complete.

It is important to note that the database upgrade does not impact the completion of the endorsement process for those transactions where TOTAL scoring is complete prior to the start of the upgrade. Also note, that this is an upgrade to the database only; there is no impact or change to the version of TOTAL Scorecard currently in use.

If you have any questions regarding the upgrade, TOTAL Scorecard, or FHAC, or require additional information, contact the FHA Resource Center.

Quick Links

Resources

Contact the FHA Resource Center:

  • Visit our online knowledge base to obtain answers to frequently asked questions 24/7 at:
    https://www.hud.gov/answers
  • E-mail the FHA Resource Center at: answers@hud.gov. Emails and phone messages will be responded to during normal hours of operation, 8:00 AM to 8:00 PM (Eastern), Monday through Friday on all non-Federal holidays.
  • Call 1-800-CALL-FHA (1-800-225-5342). Persons with hearing or speech impairments may reach this number by calling the Federal Relay Service at 1-800-877-8339.

Source: HUD (FHA INFO #18-05 full version)

FHA INFO #18-04: Newly Redesigned ECLASS and EVARS Web-Based Applications Announced

Investor Update
January 26, 2018

Today, the Federal Housing Administration (FHA) announced that it recently launched newly redesigned and enhanced Electronic Courses on Loss Mitigation and Servicing System (ECLASS) and the Extensions and Variances Automated Requests System (EVARS) web applications.

ECLASS is a portal to self-paced, online training for FHA-approved servicers, FHA-approved housing counseling agencies (HCA), and other non-profit housing counseling agencies. Our ECLASS web-based registration portal provides more opportunities for servicers/lenders and HCAs to easily self-enroll in the FHA National Servicing Center’s self-paced,
online, and onsite training, and is accessible 24×7.

EVARS is a web-based application that gives servicers the ability to request Extensions of Time and Variances related to FHA-insured Title II forward loans.

The updated web-based applications first became available to users on January 16, 2018.

Quick Links

Resources

  • Contact the FHA Resource Center:
  • Visit our online knowledge base to obtain answers to frequently asked questions 24/7 at:
    https://www.hud.gov/answers
  • E-mail the FHA Resource Center at: answers@hud.gov. Emails and phone messages will be responded to during
    normal hours of operation, 8:00 AM to 8:00 PM (Eastern), Monday through Friday on all non-Federal holidays.
  • Call 1-800-CALL-FHA (1-800-225-5342). Persons with hearing or speech impairments may reach this number by
    calling the Federal Relay Service at 1-800-877-8339.

Source: HUD (FHA INFO #18-04 full version)

Fannie Mae: Updated Imminent Default FAQs; New Servicer eLearning Courses; and More

Investor Update
February 28, 2018

New Imminent Default Evaluation FAQs

Fannie Mae, in alignment with Freddie Mac and FHFA, is replacing the current Imminent Default Indicator™ model with a rules-based evaluation of borrowers for imminent default for conventional mortgage loan modifications. The new Imminent Default Evaluation FAQs provide additional details on the new evaluation rules. Servicers may begin using the new Imminent Default Evaluation, available now in Servicing Management Default Underwriter™ (SMDU™), and must implement no later than July 1.

New courses added to Introduction to Servicing eLearning series

Two new courses are available now in our self-paced eLearning series for new servicers: QC Audit and Compliance and Subservicer Oversight. Get up to speed quickly with each of these 15-minute courses.

Enhancements to AMN/HSSN

During the weekend of March 24, Fannie Mae will implement enhancements to Asset Management Network (AMN)/HomeSaver Solutions™ Network (HSSN). Please refer to the release notes for more information. As a reminder, to implement this release, AMN/HSSN will be unavailable for processing from 7 a.m. ET until 4 p.m. ET on Saturday, March 24. Due to related release work, SMDU Auto Decision functionality may experience some intermittent outages because SMDU relies on some HSSN/DARTS case data. If you experience an exception, please wait a few minutes and resubmit.

Reminder: Notifying document custodians for servicing transfers

After Fannie Mae has approved a servicer’s Form 629: Request for Approval of Servicing or Subservicing Transfer, the transferor servicer or the transferee servicer must notify their document custodian of the servicing transfer and include a final list of all transferred loans. Notification must occur even if the document custodian does not change. Review the list of active document custodians.

Join us at these upcoming events:
March 4-7 | Lenders One Winter Conference | Scottsdale, AZ
March 13-17 | ICBA Community Banking Live 2018 | Las Vegas
March 18-21 | Capital Markets Cooperative Annual Summit | Miami

View more events.

You may also be interested in…

“A Home of Your Own” pilot aims to help buyers achieve sustainable homeownership
Pilot program aims to increase minority homeownership numbers. Read more

Receive regular content updates by registering at The Home Story.

Recent Tweets

74% of lenders told us that new industry-wide initiatives for standardizing and managing mortgage data are valuable. Details:
http://bit.ly/2BULCDK

Feb. 27

We recently partnered with @UCLAZimanCenter for Real Estate to discuss California’s affordable housing supply crisis. Here’s a recap:
http://bit.ly/2ES5ytB

Feb. 26

Source: Fannie Mae

Fannie Mae Two New Courses Added to Introduction to Servicing eLearning Series

Investor Update
February 7, 2018

We’ve added two new courses to our self-paced series for new servicers: QC Audit and Compliance and Subservicer Oversight! Get up to speed quickly with each of these 15-minute courses. 

Source: Fannie Mae (Introduction to Servicing elearning page)

Fannie Mae: See How We’re Simplifying Servicing; Fannie Mae Invoicing; More

Investor Update
January 31, 2018

See how our Simplifying Servicing journey continues

Stop by our booth in THE HUB during the MBA National Mortgage Servicing Conference & Expo where we’ll share our innovative solutions for bringing simplicity and certainty to servicing. And be sure to catch Fannie Mae speakers during the conference: Elonda Crocket, “Don’t Leave Money on the Table” on Feb. 7; Jake Williamson, “Information Sharing for Effective Property Maintenance Solutions” on Feb. 8; and Todd Barton, “Servicing Super Session” on Feb 9. See you next week!

What you should know about Fannie Mae Invoicing

Have you started using Fannie Mae Invoicing yet? Here are some things you should know:

  • New invoices and outstanding billing data have been available in Fannie Mae Invoicing since Sept. 2017.
  • All Servicer REAM Deficiency Billing System (SRDBS) users have automatic access to Fannie Mae Invoicing using the same credentials.
  • Technology Manager Administrators can request access to Fannie Mae Invoicing for servicers via Technology Manager.

Ready to get started? Visit the Fannie Mae Invoicing page to view the user guide, FAQs, and other resources.

Reminder: Notifying document custodians about servicing transfers

After Fannie Mae has approved a servicer’s Form 629: Request for Approval of Servicing or Subservicing Transfer, the transferor servicer or the transferee servicer must notify their document custodians of the servicing transfer. A final list of all transferred loans must be included with the notification. Please note: Notification must occur even if the document custodian does not change. Review the list of active document custodians.

Join us at these upcoming events:

  • Feb. 6-7 | Texas MBA Southern Secondary Market Conference | Houston
  • Feb. 6-9 | MBA National Mortgage Servicing Conference & Expo | Grapevine, TX
  • Feb. 11-13 | The Mortgage Collaborative Winter Conference | San Diego

View more events.

You may also be interested in…

Early adopter turned eMortgage evangelist: An interview with Mid America’s Jeff Bode
In just three months, Mid America has recouped the cost of implementing its digital closing process. Read more

Receive regular content updates by registering at The Home Story.

Recent Tweets

We’ve updated our Selling Guide. Get a rundown of the updates in this short video. And you can access the full Selling Guide here:
http://bit.ly/2BEnuSg

Jan. 31

@kairyssdal of @Marketplace interviewed our CEO Tim Mayopoulos to discuss what we do, the state of the American housing industry, and much more. Tune in:
http://bit.ly/2BEbWyi

Jan. 30

Source: Fannie Mae

Fannie Mae: Investor Reporting Changes May Reduce Fatal Edits; Updated Servicer Expense Reimbursement Job Aid; and More

Investor Update
February 21, 2018

Investor Reporting system changes may reduce fatal edits

Effective April 4, Fannie Mae’s Investor Reporting system will be updated to accept more closed delinquency modifications under certain scenarios. This will result in reduced fatal edits for servicers. See the Feb. 20 release notes for additional information, and visit the Investor Reporting page for resources, including the Remitting Calendar.

Updates to the Servicer Expense Reimbursement Job Aid

Because the LoanSphere Invoicing™ release has been delayed, we’ve updated the implementation timeframes for the new post-payment review queue and the non-recoverable indicator in the Servicer Expense Reimbursement Job Aid. Visit the Servicer Expense Reimbursement page to view the updated job aid and other resources related to LoanSphere Invoicing.

Join us at these upcoming events:

Feb. 25-28 | ABA National Conference for Community Bankers | Honolulu
March 4-7 | Lenders One Winter Conference | Scottsdale, AZ
March 13-17 | ICBA Community Banking Live 2018 | Las Vegas

View more events.

You may also be interested in…

Searching for answers on the lack of affordable housing supply
A recent symposium in Los Angeles is one of several planned to discuss how to increase the supply of affordable housing in California, and nationwide. Read more

Receive regular content updates by registering at The Home Story.

Recent Tweets

A new study finds that many Americans lack confidence in various institutions to safeguard and protect their digital personal information. Read more in our new Perspectives blog:
http://bit.ly/2BILyH0

Feb. 20

Long-term interest rates are rising and markets have been volatile. But @D2_Duncan is sticking with his forecast for 2.7 percent real GDP growth in 2018.
http://bit.ly/2BC8ub7

Feb. 20

Source: Fannie Mae

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CEO

Alan Jaffa

Alan Jaffa is the Chief Executive Officer for Safeguard Properties, steering the company as the mortgage field services industry leader. He also serves on the board of advisors for SCG Partners, a middle-market private equity fund focused on diversifying and expanding Safeguard Properties’ business model into complimentary markets.

Alan joined Safeguard in 1995, learning the business from the ground up. He was promoted to Chief Operating Officer in 2002, and was named CEO in May 2010. His hands-on experience has given him unique insights as a leader to innovate, improve and strengthen Safeguard’s processes to assure that the company adheres to the highest standards of quality and customer service.

Under Alan’s leadership, Safeguard has grown significantly with strategies that have included new and expanded services, technology investments that deliver higher quality and greater efficiency to clients, and strategic acquisitions. He takes a team approach to process improvement, involving staff at all levels of the organization to address issues, brainstorm solutions, and identify new and better ways to serve clients.

In 2008, Alan was recognized by Crain’s Cleveland Business in its annual “40-Under-40” profile of young leaders. He also was named a NEO Ernst & Young Entrepreneur Of The Year® Award finalist in 2013.

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Esq., General Counsel and EVP

Linda Erkkila

Linda Erkkila is the General Counsel and Executive Vice President for Safeguard Properties, with oversight of legal, human resources, training, and compliance. Linda’s broad scope of oversight covers regulatory issues that impact Safeguard’s operations, risk mitigation, strategic planning, human resources and training initiatives, compliance, insurance, litigation and claims management, and counsel related to mergers, acquisition and joint ventures.

Linda assures that Safeguard’s strategic initiatives align with its resources, leverage opportunities across the company, and contemplate compliance mandates. She has practiced law for 25 years and her experience, both as outside and in-house counsel, covers a wide range of corporate matters, including regulatory disclosure, corporate governance compliance, risk assessment, compensation and benefits, litigation management, and mergers and acquisitions.

Linda earned her JD at Cleveland-Marshall College of Law. She holds a degree in economics from Miami University and an MBA. Linda was previously named as both a “Woman of Influence” by HousingWire and as a “Leading Lady” by MReport.

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COO

Michael Greenbaum

Michael Greenbaum is the Chief Operating Officer of Safeguard Properties, where he has played a pivotal role since joining the company in July 2010. Initially brought on as Vice President of REO, Mike’s exceptional leadership and strategic vision quickly propelled him to Vice President of Operations in 2013, and ultimately to COO in 2015. Over his 14-year tenure at Safeguard, Mike has been instrumental in driving change and fostering innovation within the Property Preservation sector, consistently delivering excellence and becoming a trusted partner to clients and investors.

A distinguished graduate of the United States Military Academy at West Point, Mike earned a degree in Quantitative Economics. Following his graduation, he served in the U.S. Army’s Ordnance Branch, where he specialized in supply chain management. Before his tenure at Safeguard, Mike honed his expertise by managing global supply chains for 13 years, leveraging his military and civilian experience to lead with precision and efficacy.

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CFO

Joe Iafigliola

Joe Iafigliola is the Chief Financial Officer for Safeguard Properties. Joe is responsible for the Control, Quality Assurance, Business Development, Marketing, Accounting, and Information Security departments. At the core of his responsibilities is the drive to ensure that Safeguard’s focus remains rooted in Customer Service = Resolution. Through his executive leadership role, he actively supports SGPNOW.com, an on-demand service geared towards real estate and property management professionals as well as individual home owners in need of inspection and property preservation services. Joe is also an integral force behind Compliance Connections, a branch of Safeguard Properties that allows code enforcement professionals to report violations at properties that can then be addressed by the Safeguard vendor network. Compliance Connections also researches and shares vacant property ordinance information with Safeguard clients.

Joe has an MBA from The Weatherhead School of Management at Case Western Reserve University, is a Certified Management Accountant (CMA), and holds a bachelor’s degree from The Ohio State University’s Honors Accounting program.

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Business Development

Carrie Tackett

Business Development Safeguard Properties