Freddie Mac New and Improved Workout Prospector

On August 25, Freddie Mac issued the following release for their new and improved Workout Prospector.

Checkout the New and Improved Workout Prospector
Today we launched the new and improved Workout Prospector®. We made the following enhancements based on your feedback:

  • A streamlined, more intuitive user interface that makes the tool easier to use.
  • A new automated settlement capability for modifications of conventional mortgages.
  • Delegated authority to process Freddie Mac Standard and Streamlined Modifications
    with mark-to-market loan-to-value ratios less than 80 percent.

Functional Changes and Benefits
The new and improved Workout Prospector allows you to streamline existing processes and help your bottom line, while continuing to optimize borrower outcomes with greater certainty.

Specifically, the enhancements have:

  • Eliminated the need to submit Guide Form 1128, Loss Mitigation Transmittal Worksheet, for modifications on conventional mortgages.
  • Reduced the number of required settlement fields from 50 to 17.
  • Provided real-time notifications on potential missing or incorrect data.
  • Decreased settlement times considerably.
  • Reduced the average amount of user clicks by 75 percent.
  • Provided the ability to download and maintain a comprehensive record of your settlement transactions.

We’ve also addressed concerns related to the costs of servicing Freddie Mac loans by increasing operational efficiency and mitigating potential data correction fees.

Training
We’ve developed comprehensive webinars to assist you in learning about Workout Prospector’s more intuitive user interface and the streamlined path for modeling modifications and liquidations.

For additional support, you can review and download the updated Workout Prospector Users’ Guide[PDF] or access the HELP feature within the tool.

For More Information

  • Sign up for Single-Family news emails, updates, alerts, and education opportunities on our Subscription Center.
  • Visit Freddie Mac’s Learning Center for information on our training programs and reference tools.
  • Contactyour Freddie Mac representative.

 

To view the online release, please click here.

About Safeguard 
Safeguard Properties is the largest mortgage field services company in the U.S. Founded in 1990 by Robert Klein and based in Valley View, Ohio, the company inspects and maintains defaulted and foreclosed properties for mortgage servicers, lenders, and other financial institutions. Safeguard employs approximately 1,700 people, in addition to a network of thousands of contractors nationally. Website: www.safeguardproperties.com.

Freddie Mac Industry Letter Regarding Mortgages with PACE

On August 20, Freddie Mac released an Industry Letter regarding mortgages with PACE.

Today we issued an Industry Letter to remind you that mortgages with Property Assessed Clean Energy (PACE) and PACE-like obligations that provide for first-lien priority are not eligible for sale to Freddie Mac. The only exception is a Freddie Mac Relief Refinance MortgageSM – Open Access subject to the eligibility requirements in Section 24.9 of the Single-Family Seller/Servicer Guide (Guide).
 
The Industry Letter is being published in light of recent energy retrofit programs announced by certain California counties that permit a first lien position for loans that support energy efficient home improvements.

It is important that you check state and local laws to determine whether a jurisdiction has a PACE program that provides for first lien priority.

We continue to purchase mortgages on properties with PACE and PACE-like obligations, provided that these obligations are in a subordinate lien position and the mortgage meets our other eligibility requirements.

For More Information

About Safeguard 
Safeguard Properties is the largest mortgage field services company in the U.S. Founded in 1990 by Robert Klein and based in Valley View, Ohio, the company inspects and maintains defaulted and foreclosed properties for mortgage servicers, lenders, and other financial institutions. Safeguard employs approximately 1,700 people, in addition to a network of thousands of contractors nationally. Website: www.safeguardproperties.com.

FHLMC Guide Bulletin 2014-15 Updates Align with Industry Regulations and Practices

On August 14, Freddie Mac released an update titled Guide Bulletin 2014-15: Updates Align with Industry Regulations and Practices.

Guide Bulletin 2014-15: Updates Align with Industry Regulations and Practices

Today’s Single-Family Seller/Servicer Guide (Guide) Bulletin 2014-15 announces selling and servicing updates that may impact the way you do business with Freddie Mac. Key changes are summarized in this email.

  • Mortgages insured by Arch Mortgage Insurance Company. If you sell mortgages insured by Arch Mortgage Insurance Company, the selling system will begin accepting “Other-ArchMI” as a valid value on October 20, 2014. 
  • Suspicious Activity and anti-money laundering (AML) noncompliance reporting. If you are subject to the AML requirements of the Bank Secrecy Act, effective October 1, 2014, you must report to Freddie Mac, as permitted by law, instances of AML program noncompliance. In addition, all Seller/Servicers must develop internal controls, policies, and procedures to detect and report Suspicious Activity as defined in the Guide.
  • Updates to counterparty eligibility. Wholly owned subsidiaries of Seller/Servicers that are federally regulated depository institutions are required to have a separate Freddie Mac approval to do business with Freddie Mac. Such subsidiaries must submit an application for approval by October 15, 2014.
  • Updates to flood insurance requirements. For 1- to 4-unit properties, flood insurance coverage may be waived for structures on the mortgaged premises that are detached from the primary residential structure and do not serve as a residence.
  • Updates related to ULDD. Based on customer feedback, we are clarifying existing Uniform Loan Delivery Dataset (ULDD) Phase 1 and 2 data points. These updates will be included in the ULDD specification addendum scheduled for release next month.
  • Certificate of incumbency forms. We’ve changed our certificates of incumbency for Sellers and warehouse lenders to make the forms easier to use. These updated forms must be used on or after October 1, 2014, but are now available for your immediate use.
  • Requirement updates for manufactured homes. The Department of Housing and Urban Development (HUD) Data Plate and HUD Certification Label must both be present to evidence the manufactured home is built in compliance with the HUD Code. We’re also providing alternative sources that may be used as evidence of compliance.

Please read the Bulletin for detailed information on these and other updates.

For More Information

  • Review Guide Bulletin 2014-15 [pdf].
  • Contact your Freddie Mac representative.

Please click here to view the online update.

About Safeguard 
Safeguard Properties is the largest mortgage field services company in the U.S. Founded in 1990 by Robert Klein and based in Valley View, Ohio, the company inspects and maintains defaulted and foreclosed properties for mortgage servicers, lenders, and other financial institutions. Safeguard employs approximately 1,700 people, in addition to a network of thousands of contractors nationally. Website: www.safeguardproperties.com.

FHFA Requests Input on Strategic Plan

On August 15, the Federal Housing Finance Agency (FHFA) published a notice titled FHFA Requests Input on Agency Strategic Plan for 2015-2019.

FHFA Requests Input on Agency Strategic Plan for 2015-2019

Washington, DC – The Federal Housing Finance Agency (FHFA) today announced that it is requesting input on FHFA’s Strategic Plan:  Fiscal Years 2015-2019.  FHFA’s strategic plan reflects the agency’s priorities as regulator of the Federal Home Loan Bank System and as regulator and conservator of Fannie Mae and Freddie Mac (the Enterprises).  FHFA’s strategic plan also reflects the priorities outlined for the Enterprises in the 2014 Strategic Plan for the Conservatorships of Fannie Mae and Freddie Mac, which the agency released in May.  FHFA is requesting input from Members of Congress, the public and interested stakeholders in accordance with the Government Performance and Results Modernization Act of 2010.

FHFA’s strategic plan sets forth three goals for the agency:

   1. Ensure Safe and Sound Regulated Entities      
   2. Ensure Liquidity, Stability and Access in Housing Finance      
   3. Manage the Enterprises’ Ongoing Conservatorships      

Comments on FHFA’s strategic plan must be received by Monday, September 15, 2014 and should be addressed to the Federal Housing Finance Agency, Office of Budget and Financial Management, 400 7th St., SW, Washington, DC  20024 or submitted via www.FHFA.gov.

Link to FHFA’s Strategic Plan:  Fiscal Years 2015-2019

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?The Federal Housing Finance Agency regulates Fannie Mae, Freddie Mac and the 12 Federal Home Loan Banks. These government-sponsored enterprises provide more than $5.6 trillion in funding for the U.S. mortgage markets and financial institutions.

Please click here to view the online notice.

About Safeguard 
Safeguard Properties is the largest mortgage field services company in the U.S. Founded in 1990 by Robert Klein and based in Valley View, Ohio, the company inspects and maintains defaulted and foreclosed properties for mortgage servicers, lenders, and other financial institutions. Safeguard employs approximately 1,700 people, in addition to a network of thousands of contractors nationally. Website: www.safeguardproperties.com.

Fannie Mae SVC-2014-15: Updates to Project Insurance

On August 19, Fannie Mae released Servicing Guide Announcement SVC-2014-15, subtitled Updates to Project Insurance.

Servicing Guide Announcement SVC-2014-15

Updates to Project Insurance

Fannie Mae is updating the project insurance requirements for PUDs, condos, and co-ops. The affected topics include:

  • Amount of coverage
  • Special endorsements
  • Liability insurance
  • Fidelity insurance
  • Rent loss insurance

Effective Date

Fannie Mae is providing additional flexibilities and insurance coverage requirements for PUD, condo, or co-op projects. The servicer may implement procedures to accommodate these changes immediately; however, these changes apply to all PUD, condo, or co-op projects with new policies or renewals of policies on or after November 1, 2014.

Amount of Coverage

Servicing Guide, Part II, Section 204.02: Coverage for the Common Areas; Section 205.01: Amount of Coverage, and Section 206.01 Amount of Coverage

For a PUD, condo, or co-op project, insurance must cover 100% of the insurable replacement cost of project improvements, including the individual units for condo and co-op projects. Fannie Mae is adding acceptable insurance policy coverage–Extended Replacement Cost, under which the insurer agrees to pay more than the property’s insurable replacement cost. Fannie Mae will also continue to accept the following endorsements:

  • Guaranteed Replacement Cost–the insurer agrees to replace the insurable property regardless of the cost. or
  • Replacement Cost–the insurer agrees to pay up to 100% of the property’s insurable replacement cost.

Fannie Mae is also clarifying that if a policy includes a coinsurance clause, and includes an Agreed Amount Endorsement or selection of the Agreed Value Option which waives the requirement for coinsurance, the policy coverage will be considered acceptable evidence that the 100% insurable replacement cost of the project improvements requirement has been met.

In addition, when a policy includes a coinsurance clause, but the coinsurance provision is not waived, the policy is still eligible if evidence acceptable to the servicer confirms that the amount of coverage is at least equal to 100% of the insurable replacement cost of the project improvements.

Special Endorsements

Servicing Guide, Part II, Section 204.02: Coverage for the Common Areas;
Section 205.02: Special Endorsements, and Section 206.02: Special
Endorsements

Fannie Mae will not require a Building Ordinance or Law Endorsement for PUD, condo,
and co-op projects if the coverage required by the Servicing Guide is not obtainable in
the insurance market available to the association.

Liability Insurance

Servicing Guide, Part II, Section 401: Liability Insurance

Fannie Mae will now require for all co-op projects minimum general liability coverage of
$1 million for bodily injury and property damage for any single occurrence. This
coverage amount is the same as that required for all condo and PUD projects.

Fidelity Insurance

Servicing Guide, Part II, Section 402: Fidelity Insurance

Fannie Mae is removing the fidelity insurance requirements for PUDs, condos, and
co-op properties if the coverage amount that would be required under the
Servicing Guide is less than or equal to $5,000.

When fidelity insurance is required, the servicer is permitted to accept a lesser amount
of coverage if the servicer obtains evidence through a source acceptable to the
servicer that the homeowners’ association (HOA) or co-op corporation and any
management company are required to adhere to the financial controls set forth in
the Servicing Guide.

Fannie Mae is now requiring the fidelity insurance policy for a co-op project to provide
for at least ten days’ written notice to the co-op project or its insurance trustee before
the insurer can cancel or substantially modify the policy.

Rent Loss Insurance

Servicing Guide, Part II, Section 207.02: Rent Loss insurance

Fannie Mae is removing all references to rent loss insurance requirements in the
Servicing Guide in the section noted above.

*****

Servicers should contact their Servicing Consultant, Portfolio Manager, Investor
Reporting Business Analyst, or Fannie Mae’s National Servicing Organization’s
Servicing Solutions Center at 1-888-FANNIE5 (1-888-326-6435) with any
questions regarding this Announcement.

Leslie A. Peeler
Senior Vice President
National Servicing Organization

Please click here to view the online announcement.

About Safeguard 
Safeguard Properties is the largest mortgage field services company in the U.S. Founded in 1990 by Robert Klein and based in Valley View, Ohio, the company inspects and maintains defaulted and foreclosed properties for mortgage servicers, lenders, and other financial institutions. Safeguard employs approximately 1,700 people, in addition to a network of thousands of contractors nationally. Website: www.safeguardproperties.com.

Fannie Mae Remitting and Reporting Short Sale

Fannie Mae recently published a new Remitting and Reporting Short Sale job aid on the Servicing Learning Center. The job aid provides servicers with an overview for remitting short sale proceeds and reporting short sale activity on loans.

To access the full job aid, please click here.

About Safeguard 
Safeguard Properties is the largest mortgage field services company in the U.S. Founded in 1990 by Robert Klein and based in Valley View, Ohio, the company inspects and maintains defaulted and foreclosed properties for mortgage servicers, lenders, and other financial institutions. Safeguard employs approximately 1,700 people, in addition to a network of thousands of contractors nationally. Website: www.safeguardproperties.com.

Fannie Mae MyCity Modification Submissions

On August 15, Fannie Mae issued a notice titled Submitting a MyCity Modification Case to Fannie Mae for Approval.

Submitting a MyCity Modification Case to Fannie Mae for Approval

The Fannie Mae MyCity Modification is designed to help distressed homeowners in the City of Detroit, Michigan, by providing a more affordable and sustainable monthly payment, with the intent of improving home retention and reducing foreclosures in Detroit, Michigan.

A key feature of the MyCity Modification is that all cases that meet the initial eligibility requirements of the program must be submitted to Fannie Mae through HSSN for a final eligibility review. The final review is the means by which the MyCity Modification payment terms will be determined and communicated to the servicer.

The purpose of this job aid is to provide servicers with guidance on the following items related to inputting and submitting a MyCity Modification case to Fannie Mae through HSSN:

Campaign IDs

To input a MyCity Modification case into HSSN, servicers must select the appropriate Campaign ID from the list below.

  • MODSMP20140003: MyCity Mod – Complete BRP 3 Month Trial
  • MODSMP20140004: MyCity Mod – Complete BRP 4 Month Trial
  • MODSMP20140005: MyCity Mod – No BRP 3 Month Trial

Payment Terms

Servicers are also required to input payment terms into HSSN when preparing a case for submission. For consistency and to ensure that all required fields in HSSN are completed, servicers must input the payment terms of a Fannie Mae Standard Modification for every MyCity Modification case that is submitted, regardless of Campaign ID.

Comments

When applicable, servicers must include comments on the MyCity Modification case informing Fannie Mae of any other modification solution for which the borrower is eligible, in accordance with the Servicing Guide, and the corresponding payment terms for such other modification solution.

For details on how to enter a case that requires review and approval from Fannie Mae, refer to the following HSSN Job Aid on FannieMae.com:

While every effort has been made to ensure the accuracy of the content of this job aid, the servicer is responsible for compliance with the requirements in the Servicing Guide for the MyCity Modification, including all requirements related to delinquency management and borrower outreach and solicitation in connection with offering the MyCity Modification, and upon approval, executing and processing the modification.

Please click here to view the online notice.

About Safeguard 
Safeguard Properties is the largest mortgage field services company in the U.S. Founded in 1990 by Robert Klein and based in Valley View, Ohio, the company inspects and maintains defaulted and foreclosed properties for mortgage servicers, lenders, and other financial institutions. Safeguard employs approximately 1,700 people, in addition to a network of thousands of contractors nationally. Website: www.safeguardproperties.com.

Use of the DMDC SCRA Website Database in Accordance with Fannie Mae?s Military Indulgence Relief Policies

Fannie Mae encourages servicers to identify and proactively contact active duty servicemembers who may be eligible for Fannie Mae military indulgence relief benefits. Fannie Mae has issued a new job aid that provides servicers with guidelines for using the Defense Manpower Database Center (DMDC) Servicemembers Civil Relief Act (SCRA) website database as a means to obtain information regarding servicemember active duty status.

To access the job aid, please click here.

About Safeguard 
Safeguard Properties is the largest mortgage field services company in the U.S. Founded in 1990 by Robert Klein and based in Valley View, Ohio, the company inspects and maintains defaulted and foreclosed properties for mortgage servicers, lenders, and other financial institutions. Safeguard employs approximately 1,700 people, in addition to a network of thousands of contractors nationally. Website: www.safeguardproperties.com.

Fannie Mae Adverse Action Notices, Allowable Fees

On July 30, Fannie Mae released a Servicing Notice subtitled Adverse Action Notices, Allowable Foreclosure Attorney Fees, Evaluation Model Clauses, and the Master Custodial Agreement.

Servicing Notice

Adverse Action Notices, Allowable Foreclosure Attorney Fees, Evaluation Model Clauses, and the Master Custodial Agreement

This Servicing Notice reminds servicers of the requirements pertaining to Adverse Action Notices and notifies servicers of updates to the Allowable Foreclosure Attorney Fees Exhibit, Evaluation Model Clauses, and the Master Custodial Agreement (Form 2003).

Adverse Action Notice

As a reminder, in accordance with the Servicing Guide, Part VII, Section 602.02.01: Mortgage Loans in Imminent Default, Fannie Mae requires the servicer to send an Adverse Action Notice to a borrower within 30 days after Fannie Mae advises the servicer through HomeSaver Solutions® Network (HSSN) of the declination of the modification request if:

  • the servicer submitted the request to Fannie Mae through HSSN for a mortgage loan modification decision, and
  • the borrower was current on the date that Fannie Mae advised the servicer that Fannie Mae declined the mortgage loan modification request.

The servicer must:

  • maintain a copy of the Adverse Action Notice in the mortgage loan servicing file, and
  • provide Fannie Mae a copy of the Adverse Action Notice the servicer sends to the borrower by uploading it to HSSN.

Fannie Mae provides a model Adverse Action Notice (Form 182) on Fannie Mae’s website. If a servicer elects to use its own equivalent form of Adverse Action Notice, the content must be in compliance with Regulation B (12 C.F.R. § 1002.9) and in the same form and substance as the model language in, and consistent with the instructions for, Form 182. At a minimum, if the servicer elects to use its own Adverse Action Notice, it must inform the borrower of all of the following:

  • Fannie Mae as the owner of the mortgage loan reviewed the mortgage loan modification request.
  • Fannie Mae’s contact address is: 3900 Wisconsin Ave, NW, Washington, DC, 20016-2892.
  • The reason Fannie Mae did not approve the request, in addition to the reason the servicer did not approve the request.
  • The credit reporting agency and contact information, if applicable.

An Adverse Action Notice is not required if the servicer offers the borrower a counteroffer, such as a forbearance or other payment plan, and the borrower accepts the counteroffer within the 30-day period.

Allowable Foreclosure Attorney Fees

Fannie Mae is updating the maximum allowable foreclosure attorney fees for all Fannie Mae mortgage loans secured by properties located in the state of Pennsylvania and the District of Columbia. For purposes of this Notice, the term “active” is defined as a foreclosure matter that has not yet gone to foreclosure sale, and has not been concluded by some other event, for example: a Mortgage Release™, short sale, mortgage loan modification, payoff, or reinstatement. The updated Allowable Foreclosure Attorney Fees Exhibit is available on Fannie Mae’s website.

Pennsylvania

The new maximum allowable attorney fee for judicial foreclosures in the State of Pennsylvania is $2,350.

This fee applies to all matters referred to counsel for initiation of foreclosure on or after
June 1, 2012, by the present or prior servicer, provided the matter is still active as of the date of this Servicing Notice.

District of Columbia

The new established maximum allowable attorney fee for judicial foreclosures in the
District of Columbia is $2,250.

  • All new Fannie Mae foreclosures in the District of Columbia must be commenced
    as judicial foreclosures.
  • All pending Fannie Mae non-judicial foreclosures in the District of Columbia that
    have not proceeded to sale must be dismissed and converted to judicial foreclosures.

This fee applies to all matters referred to counsel for initiation of foreclosure on or after
April 1, 2014, by the present or prior servicer, provided the matter is still active as of the date of this Servicing Notice.

NOTE: Hawaii’s non-judicial fee has been updated to “N/A” to reflect the Servicing
Notice, dated June 10, 2011, requiring all new Fannie Mae foreclosures in Hawaii
to be commenced as judicial foreclosures.

Evaluation Model Clauses

Fannie Mae has updated the Evaluation Model Clauses document on
Fannie Mae’s website, containing Evaluation Notices for all appropriate outcomes
when evaluating a borrower for a workout option.

The Evaluation Model Clauses were revised to prohibit a foreclosure referral during the
period of time designated for the borrower to accept an offer of a workout solution
based on the evaluation of a complete Borrower Response Package in accordance
with the Servicing Guide. In addition, Fannie Mae developed two new Evaluation
Model Clauses to document Fannie Mae’s Standard Modification and Streamlined
Modification for borrowers whose mortgage loans have pre-modified mark-to-market
loan-to-value ratios less than 80%.

Master Custodial Agreement

Fannie Mae has updated the Master Custodial Agreement (Form 2003) to include new
contact information as well as updated Guide and Fannie Mae website references.
Servicers must begin using the updated Form 2003 immediately.

Please click here to view the online notice.

About Safeguard 
Safeguard Properties is the largest mortgage field services company in the U.S. Founded in 1990 by Robert Klein and based in Valley View, Ohio, the company inspects and maintains defaulted and foreclosed properties for mortgage servicers, lenders, and other financial institutions. Safeguard employs approximately 1,700 people, in addition to a network of thousands of contractors nationally. Website: www.safeguardproperties.com.

Fannie Mae 2014 Servicing Guide Coming Soon

Updated 8/20: On August 19, Fannie Mae released a Servicing Notice announcing the Preview Version of the 2014 Fannie Mae Servicing Guide.

Link to Preview

On August 5, Fannie Mae announced that its 2014 Servicing Guide will be released soon.

2014 Servicing Guide Coming Soon

Beginning Aug. 19, 2014, you will be able to preview the redesigned 2014 Servicing Guide and see all the changes.

What’s Different?

The Servicing Guide has been rewritten so that it is easier to navigate. These updates:

  • Make it easier to locate servicing-related policies and requirements
  • Allow for real-time updates moving forward (monthly) as policies change
  • Streamline content by moving the ‘how to’ requirements in the Servicing Guide to new separate Procedures

Please click here for additional information.

Please click here to view the announcement in its entirety.

About Safeguard 
Safeguard Properties is the largest mortgage field services company in the U.S. Founded in 1990 by Robert Klein and based in Valley View, Ohio, the company inspects and maintains defaulted and foreclosed properties for mortgage servicers, lenders, and other financial institutions. Safeguard employs approximately 1,700 people, in addition to a network of thousands of contractors nationally. Website: www.safeguardproperties.com.

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CEO

Alan Jaffa

Alan Jaffa is the Chief Executive Officer for Safeguard Properties, steering the company as the mortgage field services industry leader. He also serves on the board of advisors for SCG Partners, a middle-market private equity fund focused on diversifying and expanding Safeguard Properties’ business model into complimentary markets.

Alan joined Safeguard in 1995, learning the business from the ground up. He was promoted to Chief Operating Officer in 2002, and was named CEO in May 2010. His hands-on experience has given him unique insights as a leader to innovate, improve and strengthen Safeguard’s processes to assure that the company adheres to the highest standards of quality and customer service.

Under Alan’s leadership, Safeguard has grown significantly with strategies that have included new and expanded services, technology investments that deliver higher quality and greater efficiency to clients, and strategic acquisitions. He takes a team approach to process improvement, involving staff at all levels of the organization to address issues, brainstorm solutions, and identify new and better ways to serve clients.

In 2008, Alan was recognized by Crain’s Cleveland Business in its annual “40-Under-40” profile of young leaders. He also was named a NEO Ernst & Young Entrepreneur Of The Year® Award finalist in 2013.

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Esq., General Counsel and EVP

Linda Erkkila

Linda Erkkila is the General Counsel and Executive Vice President for Safeguard Properties, with oversight of legal, human resources, training, and compliance. Linda’s broad scope of oversight covers regulatory issues that impact Safeguard’s operations, risk mitigation, strategic planning, human resources and training initiatives, compliance, insurance, litigation and claims management, and counsel related to mergers, acquisition and joint ventures.

Linda assures that Safeguard’s strategic initiatives align with its resources, leverage opportunities across the company, and contemplate compliance mandates. She has practiced law for 25 years and her experience, both as outside and in-house counsel, covers a wide range of corporate matters, including regulatory disclosure, corporate governance compliance, risk assessment, compensation and benefits, litigation management, and mergers and acquisitions.

Linda earned her JD at Cleveland-Marshall College of Law. She holds a degree in economics from Miami University and an MBA. Linda was previously named as both a “Woman of Influence” by HousingWire and as a “Leading Lady” by MReport.

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COO

Michael Greenbaum

Michael Greenbaum is the Chief Operating Officer of Safeguard Properties, where he has played a pivotal role since joining the company in July 2010. Initially brought on as Vice President of REO, Mike’s exceptional leadership and strategic vision quickly propelled him to Vice President of Operations in 2013, and ultimately to COO in 2015. Over his 14-year tenure at Safeguard, Mike has been instrumental in driving change and fostering innovation within the Property Preservation sector, consistently delivering excellence and becoming a trusted partner to clients and investors.

A distinguished graduate of the United States Military Academy at West Point, Mike earned a degree in Quantitative Economics. Following his graduation, he served in the U.S. Army’s Ordnance Branch, where he specialized in supply chain management. Before his tenure at Safeguard, Mike honed his expertise by managing global supply chains for 13 years, leveraging his military and civilian experience to lead with precision and efficacy.

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CFO

Joe Iafigliola

Joe Iafigliola is the Chief Financial Officer for Safeguard Properties. Joe is responsible for the Control, Quality Assurance, Business Development, Marketing, Accounting, and Information Security departments. At the core of his responsibilities is the drive to ensure that Safeguard’s focus remains rooted in Customer Service = Resolution. Through his executive leadership role, he actively supports SGPNOW.com, an on-demand service geared towards real estate and property management professionals as well as individual home owners in need of inspection and property preservation services. Joe is also an integral force behind Compliance Connections, a branch of Safeguard Properties that allows code enforcement professionals to report violations at properties that can then be addressed by the Safeguard vendor network. Compliance Connections also researches and shares vacant property ordinance information with Safeguard clients.

Joe has an MBA from The Weatherhead School of Management at Case Western Reserve University, is a Certified Management Accountant (CMA), and holds a bachelor’s degree from The Ohio State University’s Honors Accounting program.

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Business Development

Carrie Tackett

Business Development Safeguard Properties