Archives For: job aid
On December 18, Fannie Mae announced the availability of job aid relating to its ability to copy and resubmit claims on behalf of servicers, a new “Not Yet Recovered” drop-down option, HOA, COA & Co-Op dues, and property/insurance policies.
18 Dec 2019
Fannie Mae announced that effective February 27, 2020, the LoanSphere Invoicing application will be updated with a new line item for the following reimbursable expense: “Initial Grass Cut – Less than 10,000 sq ft”. Additionally, the “Lawn Care – Less than 10000 sq ft” line item will be deactivated.
18 Dec 2019
Making Home Affordable (MHA) issued an update announcing the availability of a job aid on HMPadmin.com.
31 May 2018
Fannie Mae released a job aid outlining delinquency counseling requirements.
5 Jul 2016
Making Home Affordable (MHA) issued a HAMP Reporting Update announcing the availability of updated job aids posted in the HMPadmin.com Learning Center.
12 May 2016
Fannie Mae issued a job aid providing operational instructions based on servicing policies.
1 Mar 2016
Use of the DMDC SCRA Website Database in Accordance with Fannie Mae?s Military Indulgence Relief Policies
Fannie Mae released a new job aid that provides servicers with guidelines for using the Defense Manpower Database Center (DMDC) Servicemembers Civil Relief Act (SCRA) website database as a means to obtain information regarding servicemember active duty status.
27 Aug 2014
Fannie Mae recently published a new Remitting and Reporting Short Sale job aid on the Servicing Learning Center.
5 Aug 2014