Safeguard’s Power Players

Safeguard in the News
February 1, 2018

Power Players:  Service Providers

Safeguard Properties Management, LLC.

Mortgage service providers walk a tightrope of regulatory demands that they must meet while delivering a full spectrum of services and solutions to their clients. In this section, we profile five companies creating new products, new efficiencies and new opportunities in a dynamic mortgage servicing market.

The COMPANY
Safeguard Properties, founded in 1990 by Robert Klein, provides its clients with excellence in the field services industry through leadership on key issues, ongoing training for employees and resources for contractors, the development of industry-leading technologies and providing outstanding client service.

Technology plays a strategic role at Safeguard, which inspects and preserves vacant and foreclosed properties throughout the U.S. The company is proactive in developing technologies to ensure compliance with local, state, and federal regulations and in creating systems to assure the highest rate of clean audit findings.

“Safeguard has long been in the forefront of bringing creative thinking to the industry,” said Alan Jaffa, Safeguard CEO. “By critically looking at current issues and those on the horizon, Safeguard provides solutions to minimize risks to clients and properties.”

The company’s technologies improve quality of work using geo-location services, big data analytics and workflow distribution, state-of-the-art data centers and mobile capabilities.

And Jaffa credits the company’s philosophy — Customer Service = Resolution — as the foundation of Safeguard’s success. Jaffa said the phrase is more than just a motto; it’s a promise to deliver the highest level of quality service.

“Safeguard has identified critical issues within the industry, convened national discussions, and led working groups with representation from the mortgage industry, the field services industry, and government to find resolutions,” Jaffa said.

“In addition, Safeguard hosts the annual National Property Preservation Conference, bringing together industry leaders to discuss current issues and to develop solutions.”

By introducing major advances in its mobile platform, the company is creating a real-time two-way conversation with its contractors, who can now capture the property condition in real-time from the property and communicate it back to Safeguard within minutes.

The company’s next goal is to work with mortgage servicers and investors to extend this automation into their back-office workflow, enabling them to have better visibility and make important time-sensitive decisions.

The EXECUTIVES
ROBERT KLEIN, FOUNDER AND CHAIRMAN
Robert Klein is the founder and chairman of the board for Safeguard. Under Klein’s leadership, Safeguard grew from a handful of employees in 1990 into the largest field services company in the industry. Klein assumed the role of chairman in May 2010.

Klein serves as chair of the National Vacant Properties Registration Committee of the MBA and he represents not only Safeguard, but the industry as a whole in national associations including MBA, USFN, CMBA and REOMAC. He also is the founder of the National Property Preservation Conference.

In 2009, Klein received the prestigious Ernst & Young Entrepreneur of the Year Award.

ALAN JAFFA, CHIEF EXECUTIVE OFFICER
Alan Jaffa is the CEO for Safeguard, a role he assumed in May 2010. Previously he served as chief operating officer. He also serves on the board of advisors for SCG Partners, a middle-market private equity fund focused on diversifying and expanding Safeguard Properties’ business model into complementary markets.

Since joining Safeguard in 1995, Jaffa has worked in virtually every department of the company. Under his leadership, Safeguard has doubled in size and, in 2010 and 2011, was recognized as the fastest-growing large company in Northeast Ohio.

GREGORY ROBINSON, CPA, CHIEF FINANCIAL OFFICER AND EXECUTIVE VICE PRESIDENT
Gregory Robinson directs all accounting and financial management activities for Safeguard, as well as overseeing quality assurance, information security, internal audit, corporate communications and support services. He also serves on the board of advisors for SCG Partners. Prior to joining Safeguard, Robinson led successful consulting practices at CGI Inc., NetGov Inc. and ORION Consulting.

In 2010, Robinson was recognized by Crain’s Cleveland Business as CFO of the Year.

FAST FACTS:

  • Founded in 1990 by Robert Klein and based in the suburbs of Cleveland, Ohio.
  • The leading mortgage default field services company in the U.S.
  • Safeguard provides its clients with excellence in the industry through leadership on key issues, ongoing training for employees, resources for contractors, the development of industry-leading technologies, and providing outstanding client service. Safeguard will remain true to its founding spirit and corporate motto of Customer Service = Resolution.

Source: HousingWire (Power Players: Service Providers [pdf])

Proposals from Cuyahoga and Lorain community colleges to offer bachelor’s degrees move forward

Safeguard in the News
December 12, 2017

CLEVELAND, Ohio – Plans for Cuyahoga Community College and Lorain County Community College to offer bachelor’s degrees have gained initial approval from the Ohio Department of Higher Education.

Tri-C’s proposed bachelor in applied science in data integration/database administration and LCCC’s proposed bachelor’s of applied science in microelectronic manufacturing will likely be submitted for approval to the Higher Learning Commission following a public comment period that ends Dec. 22, the education department said in a statement.

The programs, and seven others, were submitted for review this fall following approval of the two-year state budget, which included a provision allowing for community colleges to offer select applied bachelor’s degrees if a university is unable to offer training to meet the need of local businesses.

Ohio joined more than 20 other states that authorized community colleges to offer applied bachelor’s degrees.

Tri-C said in its application that no four-year program in data integration/database administration exists in Northeast Ohio, and many jobs have gone unfilled because of the lack of skilled workers.

The college said it has partnered with the Cleveland Museum of Art and Safeguard Properties, which will help develop job opportunities for graduates.

LCCC trustees approved a resolution to support of the design and launch of the applied bachelor’s degree in microelectronic manufacturing before the budget was approved.

“We are extremely excited to be selected,” LCCC President Marcia Ballinger said in a statement following the education department announcement. “Our students will have the opportunity to complete a pathway from certificate to bachelor’s degree in this highly specialized field that offers strong employment opportunities in our region.”

Microelectronic manufacturing is an interdisciplinary field that combines mechanical and electrical engineering technology with science, mathematics and communications, the college said in its application. This emerging advanced manufacturing field helps companies make products and processes “smart” by embedding sensors and micro electromechanical systems.

Source: cleveland.com (full article)

Battling Zombie Homes. . .and Plywood

Safeguard in the News
December 5, 2017

So-called “zombie homes” are a widespread problem facing anyone working to combat urban blight still lingering after the housing crisis and the Great Recession. In a new article by the Long Island Business News, Robert Klein, Founder and Chairman of Safeguard Properties and SecureView, discussed the problem of—and possible solutions to—zombie homes.

One way to deal with zombie homes is to fast-track forclosures. Fast-track foreclosure laws are already on the books in Ohio and Maryland, with states such as Illinois, Pennsylvania, and New York possibly following suit. In part three of a three-part series earlier this year, Klein told DS News, “It’s all about keeping people in their homes as long as possible, but, once abandoned, a house becomes a liability. Fast-tracking enables the mortgage servicer to get possession of the property before it deteriorates. This directly leads to on-time conveyance and faster rehab and sale.”

But if fast-tracking a foreclosure isn’t an option, what then?

In June 2016, New York Governor Andrew Cuomo set up a consumer hotline to take reports of zombie properties, of which there are an estimated 6,000 within the state of New York alone. According to a yearlong Newsday analysis, vacant properties cost Long Island at least $295 million in depreciated home values. Assemblyman James Skoufis (D-Orange County) introduced legislation banning the use of plywood to board up abandoned properties. Skoufis told the Long Island Business News, “When you have unsightly strips of plywood, it becomes an issue for all of the neighbors. It becomes a safety issue. It’s a big neon sign saying no-one lives here. It’s also a property value issue.”

While plywood had traditionally been a cheap and easy solution for securing abandoned properties, it has never been a particularly effective one. Now, however, there are more effective—and less unsightly—options, such as polycarbonate. Traditionally used in airplane windows, polycarbonate can also be used in lieu of plywood, a process known as “clearboarding.”

“We had a foreclosure crisis. Now we’re going through a blight crisis,” said Klein. “When you put up clear polycarbonate, it’s much more secure. It does not look like a vacant property. It looks like an occupied property.”

According to SecureView, a company that markets polycarbonate, clearboarding a home typically costs around twice what it would cost to secure a house with plywood, including labor. However, the polycarbonate is considerably more durable and doesn’t make it as apparent that the property is vacant.

The move away from plywood has been coming for a while now. In November 2016, Fannie Mae announced it would allow mortgage servicers to use clearboarding on vacant homes in pre-foreclosure. In January 2017, Ohio Governor John Kasich signed off on a law banning the use of plywood on vacant properties.

You can read more of DS News’ interview with Robert Klein in parts one and two of our three-part series from earlier this year.

Source: DS News

Additional Resources:

DS News (Forging Ahead)

DS News (Eye of the Storm)

DS News (Fast-Tracking Foreclosure)

Property Management: Adapting to Change

Safeguard in the News
November 22, 2017

DS News talks with Joe Iafigliola, VP of Vendor Management at Safeguard Properties to discuss the obstacles associated with property management. What can mortgage professionals do to adapt? Iafigliola shares his thoughts and expertise.

Source: DS News (video)

Hurricanes Could Bring Another Disaster: Foreclosures

Industry Update
November 10, 2017

As life slowly returns to normal in hurricane-ravaged parts of Texas, Florida and Puerto Rico, housing experts and consumer advocates worry another crisis is on the horizon: Foreclosures.

Already, legal aid groups are working with people who are struggling to make mortgage payments on homes made uninhabitable by the storms, while paying rent somewhere else.

Although most mortgage lenders are offering grace periods for homeowners in disaster zones, the real trouble begins when those grace periods run out.

“I’m anticipating a wave of problems coming in February,” said Amir Befroui, a foreclosure specialist for Lone Star Legal Aid based in Houston. “It’s going to get worse before it gets better. We’re in the calm before the storm.”

Roughly 4.8 million mortgaged properties were in the paths of Hurricanes Harvey, Irma, and Maria, representing nearly $746 billion in unpaid principal balances, according to financial data firm Black Knight. In September, the number of loans that were more than 30 days past due rose 48% in Irma-affected areas and 67% in Harvey-affected areas, Black Knight found. The firm has not run the numbers for Puerto Rico yet.

Consumer advocates and government agencies are now trying to prevent those delinquencies from turning into lost homes and broken neighborhoods.

Soon after the storms hit, government-backed mortgage giants Fannie Mae and Freddie Mac instituted a three-month suspension of foreclosure sales, late fees and credit score reporting, and allowed mortgage servicers to work out forbearance plans that could delay payments for up to a year.

Those measures help, but historically haven’t been enough to solve the problem.

After Hurricane Sandy hit New York and New Jersey, homeowners still had trouble resuming payments once their forbearance period ended, according to a 2013 report by Legal Services NYC.

For many, months of postponed payments were suddenly due all at once after that grace period ended, creating an insurmountable burden.

The other problem: Mortgage servicers tend not to release insurance payments until homeowners have a contractor lined up to make repairs. That’s a daunting task at a time when construction companies have months-long waiting lists due to a surge in demand, and homeowners need money immediately in order to clean out their homes and avoid further damage.

“You just have to go through this really bureaucratic process just to get some funds flowing,” said Joseph Sant, director of homeowner services for the non-profit Center for New York City Neighborhoods. “When there’s a disaster on a large scale, mortgage servicing companies are an integral part of the recovery process. After Sandy, they were just not ready to play that role.”

In New York, state regulators worked with Fannie and Freddie to avoid large payment spikes for homeowners. The state also worked with mortgage servicers to reduce some of the stringent requirements placed on insurance payouts, like getting detailed estimates from contractors and multiple inspections. But those actions came months after Sandy hit, and neither Texas nor Florida or Puerto Rico have taken similar measures yet.

For Anna Rosalez, a medical administrator in Houston whose home took on four feet of water, the process has been suffocating. She has flood insurance and found a contractor through a family contact. But the insurance company wants all the expenses itemized before it will release the funds to fix the house — which she says still won’t cover the full cost.

Meanwhile, Rosalez and her husband are living in a hotel, which the Federal Emergency Management Agency will stop paying for on Nov. 27. Her mortgage forbearance ends this month, too. So she’ll have to resume her monthly payments of $893, on top of everything else.

“We’ve had to spend money that we don’t have just to keep going every day,” says Rosalez, 60. “It’s very frustrating, very tiring.”

Last week, consumer advocacy groups sent a letter to Fannie, Freddie and other agencies in the mortgage business asking that particularly hard-hit homeowners be able to hit pause on their mortgage payments for up to two years. The groups also recommended that servicers immediately give homeowners $10,000 to fund urgent repairs.

The Federal Housing Finance Agency, which regulates Fannie and Freddie, responded by allowing affected homeowners to extend their loan terms and issuing guidance for servicers to release more insurance money upfront.

National Consumer Law Center attorney Alys Cohen says that’s progress, but it doesn’t free homeowners from the burden of finding a licensed contractor in order to get the insurance money they need before rebuilding.

In addition, the policy changes don’t cover the approximately 40% of mortgages that are owned by private investors and banks. In Puerto Rico, that percentage is even higher. The island was already in bad economic shape before the storm and had a mortgage delinquency rate three times the national average.

Nate Hendricks is a Florida-based law firm operations manager who started the Puerto Rico Legal Project this past summer to defend homeowners facing foreclosure. He said the fact that many mortgages are held by smaller, local banks makes it more likely that lenders will move to foreclose.

Banco Popular, for example, is one of the biggest banks on the island and is only offering a three-month forbearance. In its last earnings call, it reported a $70 million increase in its quarterly loan loss allowance on the island, driven largely by mortgages that are delinquent and expected to go into foreclosure.

“There needs to be a moratorium, and then they need to set up special courts to hear these properties,” Hendricks says. “Because there’s going to be a slew of them.”

Source: CNN

Fast-Tracking Foreclosure

Safeguard in the News
November 7, 2017

Editor’s note: This story was originally featured in the November issue of DS News, out now.

Carrying the weight of the largest consumer industry, tied down and stretched thin by so many stakeholders and painted black by the dashed American Dreams of troubled homeowners, there’s little wonder that the foreclosure system has moved along at glacial speed. Given the many “dangers, toils, and snares,” it’s a sure bet that countless citizens of crumbling residential communities across the country have believed that amazing grace alone could counter such calamity.

There does seem to be a light at the end of the tunnel; however, the trend of judicial states implementing fast-track foreclosure statutes for vacant properties brings hope to a dense, difficult, and often depressing system. On the heels of its in-depth focus last summer on both the state of and challenges within the foreclosure market, DS News brings you the third and final installment in the series: foreclosure solutions.

Only two fast-track foreclosure laws are on the books nationwide—in Ohio and Maryland—but, according to Community Blight Solutions, Illinois, Pennsylvania, and New York could be the next to implement much-needed remedies.

“It’s all about keeping people in their homes as long as possible, but, once abandoned, a house becomes a liability,” said Robert Klein, Community Blight Solutions’ and Safeguard Properties Founder and Chairman. “Fast-tracking enables the mortgage servicer to get possession of the property before it deteriorates. This directly leads to on-time conveyance and faster rehab and sale.”

The new foreclosure law in Ohio, which took effect on September 28, 2016, expands the rights of mortgagees in advance of and during a foreclosure. The statute authorizes an expedited foreclosure action against vacant and abandoned single-family residential properties, allows the bank or servicer to enter and secure such properties, and criminalizes the damaging or diminishing of property in any way by a homeowner from the time they are notified of an impending foreclosure action. The law also “extinguishes an owner’s right to redemption of a mortgage on residential property found to be vacant and abandoned upon the confirmation of the property’s sale.”

Klein added, “No one will be forced out of their home by these new laws. There are clear protections to ensure that a property is, indeed, vacant and abandoned.”

The new law stipulates judicial and sale procedures for foreclosed residential property deemed vacant and abandoned, including the authorization of foreclosure sales by a “private selling officer” rather than the traditional public auctions conducted by a court officer or licensed auctioneer. It also requires the establishment of an “official public sheriff sale web site and an integrated auction management system.”

“The creation of fast-track foreclosure laws are the last tool that all states really need to adopt,” said Steve Salimbas, CEO of Agios World Wide, Inc. “When a property enters the foreclosure process it defies common sense for that property to be tied up legally for years. With this final step, properties will be occupied much sooner, which means they will be maintained and cared for. Blight will be mitigated, home values stabilized, and the health and safety of the neighborhood will be maintained at as high a level as possible.”

With a national crisis, especially one involving the country’s biggest consumer market, the best solutions come after examining how initial remedies came up short. In 2013, the Federal Reserve Bank of Philadelphia and Amherst Securities Group, LP, examined 3 million REO liquidations and 1.3 million defaulted loans to estimate foreclosure timelines and the cost of delay. By comparing the time-related costs to date with those before the start of the economic downturn, the cost of delay came to eight percentage points on average. Statutory foreclosure states encountered expenses four percentage points higher, while judicial foreclosure states were hit with a 13 percentage-point bump.

“Combined with evidence that foreclosure delays do not improve outcomes for borrowers and that increased delays can have large negative externalities in neighborhoods, the weight of the evidence is that current foreclosure practices merit the urgent attention of policymakers,” the study concluded.

Michael Woods, AVP and Managing Attorney at Potestivo & Associates P.C. in Rochester, Michigan, maintained the primary reason for a lack of significant foreclosure delays in the Great Lakes State was that it is a nonjudicial one. (Fannie Mae found that judicial foreclosure states take 280 days longer, on average, during the foreclosure process.) One example is that a postsale redemption period for the distressed mortgagor can be shortened for the foreclosing institution when a property has been abandoned.

“The abandonment process has been used to reduce the number of unsecure and unmanaged vacant and abandoned foreclosed homes in Michigan,” Woods added.

Exit Ramp

The longer homes remain abandoned and uncared for, the more communities are saddled with blight and other problems. Some things just aren’t worth the wait.

“The potential for a vacant property to only be exposed to one or two seasonal extremes will lower risks and can help restore communities,” said Jerry Rowell, Managing Director of Assurant Field Services, about the benefits of fast-tracking foreclosures. “Vacant properties require higher levels of preventative maintenance and tend to have increased exposure to risks.”

The extended foreclosure process found in judicial foreclosure states means so much is left in the lurch—the property, servicers, neighborhoods, municipalities, and the real estate market in general. Increased time means more exposure, which means homes and thus neighborhoods are subject to greater deterioration, damage, community blight, and depreciation of overall home values.

“Court dockets exploded with foreclosure cases and in many circumstances states where a normal foreclosure could complete in six to 12 months, the process was instead taking up to several years,” said Rowell.

Fast-track foreclosure legislation allows a bank or servicer to petition the court to expedite summary foreclosure judgment and therefore move a property to resale much faster, according to Rowell. The financial institution usually must meet and document at least three criteria confirming that a home is abandoned or otherwise vacant before it can file the petition.

Scott Keller of Dyck-O’Neal, Inc., a Dallas-based loan purchaser, asset manager, and servicer, emphasized the importance of confirming that a property is, in fact, empty. Otherwise, a fast-track foreclosure solution may get bogged down, further delaying asset preservation and neighborhood revitalization. Kimberly Goodell, Assistant Vice President and Managing Attorney at Potestivo & Associates P.C., called the Illinois statute allowing for a shortened postsale mortgage redemption period based on property abandonment “very strict.”

“As a word of caution, it is important to get a more granular inspection to verify vacancy through neighbors, utility meters, perimeter openings, and other visual confirmation and photo documentation,” said Keller, Dyck-O’Neal’s Director of Sales and Marketing, who has 13 years of experience with loan defaults and 11 years in REO disposition. “These close and thorough inspection results will make a difference with the foreclosure attorney and subsequent court proceedings in an accelerated foreclosure process.” 

The process facilitates acquisition by an investor, insurer, or bank so that entity can get it to market and all parties, including the community, can return to the benefits of occupied homeowner status.

Rowell said that two key positives to come out of the downturn were the fast-track foreclosure initiatives and investor and insurer focus on at-risk borrowers. On the latter, he shined the spotlight on the GSE-published guidance on Quality Right Party Contact (QRPC), which directed banks and servicers to ensure that a single point of contact was available to at-risk borrowers so that all the essential information, including account status and relief options, was available at all times.

The Fine Print

We all know the saying that an ounce of prevention is worth a pound of cure. In the mortgage maelstrom that was the foreclosure crisis especially and in today’s complex, high-speed housing industry in general, failing to stay on top of loan details at the start of a process means sending them down the line where they only get bigger and more costly.

“One of the most common problems the industry encountered in the wake of the foreclosure crisis occurred when companies attempted to foreclose on loans with incomplete or incorrect information in the collateral files,” said John Hillman, CEO of Palm Harbor, Florida-based Nationwide Title Clearing (NTC). “We saw this problem crop up again when large portfolios of nonperforming loans began to trade hands. Sometimes improving the foreclosure process is really about preventing problems from occurring that wrecked the process in the past.”

In 2016, NTC reported on a portfolio case in which over 60 percent of the more than 160,000 loans contained “serious errors that would have killed a sale or led to drastically increased legal fees during default or foreclosure.” Business has enough variables; file accuracy and integrity, especially during a major crisis, should not be one of them.

“The client was not even aware of the problems lurking within its own portfolio,” Hillman said. “The moral of this story is if you’re not auditing the files you have to the outer edge your budget will allow, you’ll break your budget later with costs to remediate after the fact.”

Foreclosure challenges will vary by case and definitely by state with their different compliance rules, legal structures, and schedules. In-house standards of efficiency are an important way to navigate different market currents and regulations.

“It can come down to how efficient the default attorneys and bank/servicer are at their internal foreclosure procedures,” said Scott Stoddard, CEO of Quandis, Inc., a default management technology firm based in Orange County, California. “Our experience is that clients that leverage technology to automate foreclosure workflows, tasks, time frames, and compliance are able to much more efficiently manage the entire process. One of the benefits realized is quicker and less costly foreclosure proceedings.”

Purchasing Occupied Assets

A house in foreclosure limbo means a loss for multiple parties as the resident is not likely to perform maintenance if eviction looks imminent. The bank and servicer are not in the property management business, and an investor is there to make money, not to sink funds into a degrading asset. Finally and most noticeably, the communities are negatively affected by lower property values and when homes are abandoned, the higher probability of crime.

“The sooner the foreclosure process is complete, the better it is for everyone involved,” says Javid Jaberi, EVP of Single Family Residential Operations at Auction.com. “Until the real estate in question is sold, it continues to burden an investor’s balance sheet and hinders the stability of the neighborhood.” Jaberi cited the study commissioned by Community Blight Solutions and performed by Aaron Klein, former Treasury Deputy Assistant Secretary for Economic Policy, that found a property triggers losses of approximately $150,000 in the first year of vacancy: $133,000 from reduced property value for neighbors, $14,000 in increased crime, and $1,500 in police and fire department expenses. Jaberi maintained that the best way to reverse course out of this value black hole is the purchase of occupied assets. Just like a leased commercial building is worth more than an empty one, investors are attracted to cash flow, which leads to a more attractive situation for all.

“By purchasing an occupied asset, investors can help sellers rid the real estate from their balance sheets sooner, provide the foreclosed family stability in their home, generate a new source of income, and prevent the property from entering the REO process,” Jaberi said. “To rebuild communities that have been negatively impacted by foreclosure and to benefit investors is to ensure that every home is quickly purchased by an investor or homeowner who values the real estate and the neighborhood in which it is situated.”

Affected communities will certainly trade the drifters, grifters, and bystanders for committed investors, both financial and emotional. The buy-and-rent strategy offers a stable of stability: the owners-turned-tenants avoid the uncertainty of having to find new housing and schools, the real estate remains a contributor to the local tax base, and the neighborhood bypasses the debilitating effects of blight and crime.

To accomplish this, sellers should first establish a reserve price instead of a list price. According to Jaberi, who has servicing experience at Fannie Mae, the reserve price reflects the seller’s estimated net proceeds from a standard REO outcome.

“If a reserve price is correctly calculated, 80 percent of the time a buyer can be found at a foreclosure sale or in an online auction the day after the foreclosure sale,” he added. “Once sold, a buyer that allows the foreclosed family to remain in the home gains an opportunity to earn additional income from rent the family is now able to afford. When buyers purchase occupied assets and allow the foreclosed borrower to remain in the property, the buyer, the seller, the foreclosed borrower, and the neighborhood win.”

Get In The Game

The foreclosure crisis had a profound and protracted impact across the country. Michael Harris, President and CEO of Glencoe, Illinois-based Exceleras, noted that Detroit, Baltimore, Chicago, Las Vegas, Memphis, Milwaukee, Tampa, Toledo, and Virginia Beach are still struggling with blighted areas filled with abandoned or REO homes.

“Part of making the foreclosure process better is making its impact on communities less catastrophic,” he said.

A complex problem such as the foreclosure crisis can lead to complicated solutions, which create more confusion and delays. The joint venture of Exceleras and M2 Asset Services, LLC, has chosen instead to empower communities through their nonprofit partners. Built on Exceleras’ DispoSolutions platform and leveraging M2’s experience, the result brings together the process knowledge and partners, including those in construction and home finance, for the community organizations.

“In the past, these organizations have been forced to stand on the sidelines, coaching residents and sometimes administering funds, but never being real parties to the transactions,” said Harris. “For the first time, community-based organizations will have the power and the connections required to heal neighborhoods. This puts them in the game, giving them even more incentive to ensure wins for everyone.”

Foreclosure ills go beyond markets or metros to, as NeighborWorks America’s Nicole Harmon said, “micropockets” that can be hard to properly target and assess. Struggling homeowners are too consumed by their own mortgage miseries, and major financial institutions aren’t inclined or designed to put boots on the ground. Nonprofit community organizations are the ones to effect positive change, which is why Exceleras and M2 Asset Services have provided them a complete default and asset management tech solution to acquire, rehabilitate, manage, and sell real estate.

“This is a great opportunity for individual real estate investors to participate in the rebuilding of our communities, and earn a good return while doing it,” said M2 Managing Partner Donald Maxwell, who once served as Fannie Mae’s Director of National Property Disposition Center. “It allows nonprofits to make more money with their services by having scale and access to the funding required to acquire these properties from sellers, like so many cities that currently own them. Secondly, it puts more people who deserve to be homeowners into homes of their own.”

Are We There Yet?

The National Institutes of Health found that foreclosures adversely affect health and mental health on both the individual and community levels. Although its conclusion certainly is not surprising— stating “programs designed to encourage early return of foreclosed properties back into productive use may have similar health and mental health benefits,” – the study does underscore how pervasive the housing problem was and is. All types of solutions are required, from the legislative to the innovative, as are hearts and minds.

Jonathan Dever, the Ohio state representative who captained the fast-track legislation in the state, told a story of a city in his district plagued by foreclosures. A councilmember recently called to say that since the new law was put into effect, all the zombie title homes targeted by the city had been fast-tracked and sold.
 
Source: DS News

Additional Resources:

DS News (Forging Ahead)

DS News (Eye of the Storm)

Exploring the State of Property Preservation

Safeguard in the News
November 8, 2017

Ed Delgado, President and CEO of the Five Star Institute, moderated an expert panel on Wednesday at the annual National Property Preservation Conference, hosted by Safeguard Properties. Gathering mortgage industry leaders, servicers, and investors, the conference is an “outlet for all facets of the industry to collaborate on how to best preserve and protect vacant and abandoned properties.”

“For the past 12 years, the National Property Preservation Conference has been the preeminent forum that brings leaders from HUD, the GSEs, mortgage servicing, and field services companies together to focus on solutions for property preservation issues,” Alan Jaffa, CEO of Safeguard Properties told DS News. “Ed’s participation as moderator of a key conference session and his industry expertise have been paramount to the ongoing success of the event.”

The panel, titled “The State of Property Preservation,” included Jaffa as well as Ivery Himes, Director of the Office of Single Family Asset Management for HUD; Caroline Reaves, CEO of Mortgage Contracting Services; Terry Smith, CEO of Rushmore Loan Management Services; James Taylor, SVP of Asset Management and Preservation for Wells Fargo; and Jake Williamson, VP of Single-Family Real Estate Fulfillment for Fannie Mae.

During the panel, the group discussed important topics impacting the property preservation industry such as current conditions impacting the housing market, the industry’s response to the natural disasters that plagued Texas and Florida, current servicing policy, regulatory reform, and more.

Delgado launched the panel by touching on the current state of the marketplace, which is seeing rising home prices and the lowest unemployment rate in 17 years.

In addition, with many communities reeling from recent natural disasters such as Hurricanes Harvey in Houston and Maria in Puerto Rico, Delgado concluded that property preservation has never had a more crucial role in supporting the housing market.

After giving his own assessment on the state of the market, Delgado turned it over to the panel to hear their thoughts. On the question of if the market will soon see a correction,  Delgado asked Rushmore’s Smith, “Is this the calm before the storm?”

Smith said, “We are on the precipice of another housing cycle.”

To navigate today’s changing landscape, during the panel Taylor advocated for a standardization of servicing rules. Taylor contributed to a recent whitepaper titled “Protecting Consumers and Communities” released by the National Mortgage Servicing Association (NMSA). Taylor is the Chairman of NMSA’s subcommittee on vacant and abandoned properties where he advocates for addressing the issue of vacant and abandoned properties in regard to instituting policies that standardize procedures, definitions, and best practices.

Overall, the other panelists agreed that general standardization makes sense but called on the industry and federal stakeholders to collaborate to work out the particulars.

Unsurprisingly, in terms of property preservation needs, the discussion quickly turned to the recent hurricanes, and the industry’s response to them. With a significant portion of Rushmore’s servicing portfolio located in Puerto Rico, Smith fielded questions about current conditions on the island. Smith noted that the condition in Puerto Rico goes beyond properties and assets—it’s a humanitarian crisis that we are facing.

Jaffa and Reaves also discussed the practical matters of handling staffing when the foreclosure moratoriums that were put in place after the hurricanes are lifted, and how to issues the process isn’t stymied.

During the the conference, Delgado also introduced Michael Braverman, Department of Housing and Community Development Housing Commissioner for Baltimore and a featured speaker at the event. Braverman has served the city of Baltimore for over 30 years, first as a prosecutor and then rising through the ranks of Code Enforcement.

Other sponsors for the conference included Gold Sponsors Altisource, Mortgage Contracting Services, SecureView, and Xactware; Silver Sponsors MFS Supply and M&M Mortgage Services; and Bronze Sponsors Assurant and Brookstone Management.

For more information about the National Property Preservation Conference, click here.

Source: DS News

Mortgage Professionals Come Together at Five Star Conference

Safeguard in the News
September 20, 2017

The Five Star Conference Expo Hall opened Tuesday morning, bringing lenders, servicers, and a number of other mortgage professionals under one roof.

Include, the 2017 conference theme, was a topic widely discussed at the DS News and MReport booth where attendees explained its importance.

“We like the networking opportunities and being able to connect with different companies from a strategic standpoint,” Kiyoshi Hunt, SVP of ZVN Properties said. “We can meet a lot of the needs our clients have, and maybe uncover some things we didn’t know, and learn about different perspectives.”

Tim Rath, Director of Supply Chain and Vendor Management from Safeguard Properties also enjoyed the camaraderie and diversity of the Expo Hall.

“If you just look around at the industry, there are a number of different people from different walks of life that are here and have a number of different roles,” Rath said. “I think the Five Star does a great job of encouraging everyone from different phases of our industry to come under one roof together.”

In the midst of attendees was Operation Homefront President and CEO John I. Pray, Jr., Brig Gen, USAF (Ret). Pray discussed many attendees favorite event of the conference, the Military Heroes Keys for Life Dinner and Concert where five military veterans are presented with a mortgage-free home followed by a concert from rock band Styx.

“It means the world to be able to do this,” Pray said. “When you think about it from their perspective it is literally life-changing. It will give them the firm foundation upon which to build a very bright future.”

U.S. Army Sergeant Matthew R. Gaff and his family; U.S. Airman First Class Ryan Hampe and his family; U.S. Navy Seaman Shynae Murphy and her family; U.S. Army Specialist Kenyetta Cooper and her family; and U.S. Army Specialist Marchalle Couch were the recipients of the homes, which Ten-X Executive Chairman and Co-Founder Jeff Frieden helped facilitate.

“I will not stop until we have no homeless vets,” said Frieden.

Source: MReport

SecureView to Donate $100,000 to Red Cross Harvey Relief Efforts

Safeguard in the News
August 29, 2017

The effects of devastation from Tropical Storm Harvey’s are still being felt across southeast Texas as the storm moves toward Louisiana. Multiple news sources have reported that nearly 50 inches of rain has fallen in the Houston area alone, and resulting floods have caused thousands to flee their homes in search of shelter.

Relief is needed, and one company in the mortgage industry is stepping up to provide it. Robert Klein, Founder and Chairman of SecureView, LLC, announced this morning that the company will be donating $100,000 to the Red Cross specifically to provide relief to those residents and neighborhoods impacted by the storm.

The Gulf Coast is no stranger to hurricanes—in 2008 Hurricane Ike passed over Cuba and Haiti before reaching Galveston, and is blamed for nearly 200 deaths. But Tropical Storm Harvey’s ensuing flooding is most closely reminiscent to Hurricane Katrina, which made landfall in Louisiana on this day in 2005.

Klein remembers what that was like. “In 2005, I witnessed firsthand the level of devastation and destruction brought on by Hurricane Katrina, impacting families and entire communities” he said. “The epic flooding and devastation that Houston is undergoing, requires a swift and immediate response from the industry to help all the people displaced by this horrible disaster, and we are happy to do our part.”

This isn’t the first time that one of Robert Klein’s companies stepped up to provide relief fund efforts. In 2005, Safeguard Properties donated to the Hurricane Katrina relief fund and in 2012 they helped recovery efforts in communities impacted by Hurricane Sandy.

“We encourage all companies big and small in the mortgage industry to join in the relief efforts,” Klein said. “It is important that we all remain united during this difficult time.”

Source: DS News

Middletown, PA Mayor to Host Blight Reduction Presentation, Aug. 14th

Updated 8/14/17: ABC 27 (Harrisburg) released a report titled Local officials introduced to new tool to fight blight.

Link to article

Safeguard in the News
August 8, 2017

MIDDLETOWN, Pa., Aug. 8, 2017 /PRNewswire/ — Mayor James Curry and Borough Manager Kenneth Klinepeter are scheduled to host the demonstration of the latest resource for combatting blight in the central Pennsylvania region on August 14th at 3:00 pm.

Recent news coverage of the more than 400 vacant and abandoned properties in Harrisburg led to a roundtable discussion featuring Sen. John DiSanto (R-PA-15th) and Sen. Tom McGarrigle (R-PA-26th) on May 23rd. Joining them was Harrisburg civic leadership and Founder/Chairman of SecureView, Robert Klein.

At that roundtable, Sen. DiSanto said, “Blighted and abandoned properties destroy overall property value, and pose serious health and safety value to local residents.” Mr. Klein remarked, “We started SecureView to help communities fight back against blight using new technologies. Plywood boards are killing neighborhoods. There are a lot of different solutions to replace plywood, and we need to talk about all of them.”

Mr. Klein, who promised at the roundtable to return to central PA for a full demonstration, will show the nearly indestructible clearboarding material as it is installed, as well as discuss the overall financial benefit to communities. Polycarbonate has been recognized by several agencies, including Fannie Mae, as the best alternative to plywood for securing vacant and abandoned homes, schools, and commercial properties. Many governments, including the States of Ohio and Maryland, as well as the Cities of Phoenix, Philadelphia, and Chicago have begun to enact statutes and ordinances banning plywood boards when shuttering properties. Plywood boarding practices have been directly linked to decline in property value, reduction in tax base, and increase in crime. Clearboarding has been shown to counteract those negative impacts while still securing vacant structures.

Community Blight Solutions, the outreach arm of SecureView, will be on site to speak with local nonprofit and civic leaders about the impact of clearboarding. Mr. Klein has led several philanthropic and public/private partnerships for neighborhood stabilization throughout the housing crisis, and will be available to discuss the impact and discovery of funding sources available to communities. The Pennsylvania Housing Finance Agency generously provided the demonstration property in Middletown, Pennsylvania. “PHFA is happy to be a part of this demonstration,” said PHFA’s Executive Director and CEO Brian A. Hudson Sr. “The use of polycarbonate boarding is consistent with our mission of helping to preserve communities by preventing blight.”

The demonstration will begin at 3:00 PM, and will be located at 236 Adelia St., Middletown, PA 17057. Questions regarding the demonstration can be sent to Gene Veno, Senior Advisor, SecureView, at 717.941.0027 or gene.veno@secureviewusa.com.

About SecureView

SecureView is the leading security home & building board-up system. Designed to look like traditional windows, SecureView deters intruders while letting in natural light. Made from recycled materials, SecureView is virtually unbreakable, protects property from intrusion, and reduces the crime and squatting so often associated with plywood and steel board-ups. SecureView benefits homeowners, mortgage lenders, and communities by increasing the marketability of a property while simultaneously fighting community blight. To learn more about SecureView visit: www.secureviewusa.com or call 855-SCRVIEW.

About Robert Klein

Robert Klein is a successful entrepreneur who has earned a reputation as a pioneer and innovator in the property preservation industry. For 25 years, Klein has been a staunch advocate for eliminating blight in communities across the country. Klein is the Founder and Chairman of Safeguard Properties, Community Blight Solutions and SecureView, all based in Cleveland. Klein is a frequent speaker at field service industry conferences.

About PHFA

The Pennsylvania Housing Finance Agency works to provide affordable homeownership and rental housing options for older adults, low- and moderate-income families, and people with special housing needs. Through its carefully managed mortgage programs and investments in multifamily housing developments, PHFA also promotes economic development across the state. Since its creation by the legislature in 1972, it has generated more than $13.2 billion of funding for nearly 168,500 single-family home mortgage loans, helped fund the construction of 132,531 rental units, and saved the homes of more than 48,900 families from foreclosure. PHFA programs and operations are funded primarily by the sale of securities and from fees paid by program users, not by public tax dollars. The agency is governed by a 14-member board.

MEDIA ALERT

Middletown, PA Mayor to host Blight Reduction Presentation, Aug. 14th

What: Central Pennsylvania community will see a demonstration of state-of-the-art technology to secure vacant and abandoned homes and reduce community blight.

When: Monday, August 14th, 2017, 3:00 PM

Where: 236 Adelia St., Middletown, PA 17057

Who: Invitees include civic and community leadership of central Pennsylvania, as well as interested community members, organizational leaders, interested industry managers, and related contractor, emergency preparedness, and project management professionals.

Mr. Robert Klein, Founder and Chairman of SecureView, will be leading the demonstration. Mr. Klein is a nationally recognized expert in the property preservation industry, and founded SecureView for the purpose of combatting urban blight. The SecureView system is designed to preserve properties not slated for demolition or active repurposing, and to deter intruders while maintaining a healthy neighborhood aesthetic.

Contact Information:

Media should direct inquiries to:
Gene Veno, Senior Advisor
SecureView, LLC
Direct: 717-941-0027
gene.veno@secureviewusa.com
Website: www.secureviewusa.com

For more information about SecureView, go to www.secureviewusa.com

SOURCE Borough Of Middletown and SecureView

Source: PR Newswire