Freddie Mac: REO Reimagined is Here

Investor Update
July 15, 2019

Source: Freddie Mac

Today, we are relieving Servicers of most post-foreclosure responsibilities for real estate owned (REO) properties in response to client feedback. Under the Reimagine ServicingSM initiative, REO Reimagined is all about streamlining a process that was previously manual and tedious, while reducing hurdles and costs.

The following responsibilities have transferred to Freddie Mac’s vendor, Green River CapitalOpens in a new window effective July 15:

  • HOA/Condo/Co-op/Planned Unit Development (PUD) payments
  • Lender Paid Insurance (LPI)
  • Preservation and maintenance functions
  • Tax payments
  • Monitoring of Property Condition Certificate (PCC) date or sale pending status

Note: Rollbacks would reinstate Servicer responsibilities. Additionally, Servicers are still responsible for notifying tax and utility services of Freddie Mac’s vendor for correspondence related to future payments.

For questions after July 15, please send urgent notices or correspondence received on an asset in Freddie Mac’s REO inventory including but not limited to tax sale notices, HOA sale notices or code violation hearings to: freddiemacpost@greenrivercap.com.

View the FAQs or reference Guide Bulletin 2019-6Opens in a new window to learn more about REO Reimagined. For more news and information, please visit Freddie Mac’s Servicing web page.

Expense Reimbursement, Simplified

As part of Reimagine Servicing, we said we’d improve the current expense reimbursement process and based on recent client insights, we’re doing just that. The newest enhancement provides Servicers ability to resubmit denied and curtailed expense reimbursement requests without the use of a mailbox. This will lead to:

  • reduced transaction steps
  • improved tracking and efficiency
  • eliminated redundancy

Stay tuned for more enhancements over the next few months in preparation for the new expense reimbursement platform.

OCC: National Banks and Federal Savings Associations Affected by Severe Weather Along the Gulf Coast Allowed to Close

Investor Update
July 12, 2019

Source: OCC

 

WASHINGTON — The Office of the Comptroller of the Currency today issued a proclamation allowing national banks, federal savings associations, and federal branches and agencies of foreign banks at their discretion to close offices affected by severe weather along the Gulf Coast.

In issuing the proclamation, the OCC expects that only those bank offices directly affected by potentially unsafe conditions will close. Those offices should make every effort to reopen as quickly as possible to address the banking needs of their customers.

OCC Bulletin 2012-28 Supervisory Guidance on Natural Disasters and Other Emergency Conditions provides guidance on actions bankers could consider implementing when their bank or savings association operates or has customers in areas affected by a natural disaster or other emergency.

Related Links

 

FEMA Declared Disaster Oklahoma

FEMA Alert Update
August 16, 2019

FEMA issued an update to a Presidential Major Disaster Declaration for areas in Oklahoma affected by severe storms, tornadoes, straight-line winds and flooding that took place April 30 to May 1, 2019.

The following county is eligible for assistance:

Public Assistance

  • Okfuskee

FEMA Release: Declared Disaster Amendment for Oklahoma (designated areas)

ZIP Code List for FEMA Declared Disaster for Oklahoma

 

FEMA Alert
July 12, 2019

FEMA issued a Presidential Major Disaster Declaration for areas in Oklahoma affected by severe storms, tornadoes, straight-line winds and flooding that took place April 30 to May 1, 2019.

The following counties are eligible for assistance:

Public Assistance

  • Alfalfa
  • Atoka
  • Bryan
  • Coal
  • Craig
  • Kay
  • Lincoln
  • Love
  • Major
  • Noble
  • Nowata
  • Okmulgee
  • Osage
  • Ottawa
  • Pittsburg
  • Pushmataha
  • Stephens
  • Tillman

FEMA Release: Declared Disaster for Oklahoma

ZIP Code List for FEMA Declared Disaster for Oklahoma


Additional Resources

FEMA’s web site

FEMA’s Disaster Declaration Process

Safeguard Properties Industry Alerts

HUD Moratorium on Foreclosure

VA’s Policy Regarding Natural Disasters

Freddie Mac Disaster Relief Policies

Fannie Mae’s Natural Disaster Relief Policies

Freddie Mac: Disaster Relief Policies Confirmed as Tropical Storm Barry Approaches

Investor Update
July 12, 2019

Source: Freddie Mac

MCLEAN, Va., July 12, 2019 (GLOBE NEWSWIRE) — Freddie Mac today reminded Single-Family mortgage servicers of its disaster relief policies for borrowers affected by Tropical Storm Barry. Freddie Mac’s disaster relief options are available to borrowers whose homes or places of employment are located in federally-declared Major Disaster Areas where federal individual assistance programs are made available to affected individuals and households.

In areas where the Federal Emergency Management Agency (FEMA) has not yet made individual assistance available, mortgage servicers may immediately leverage Freddie Mac’s short-term forbearance programs to provide mortgage relief to their borrowers affected by the storm.

“Safety is our top priority for those in Louisiana and nearby states as Barry approaches,” said Yvette Gilmore, Freddie Mac’s Vice President of Single-Family Servicer Performance Management. “Once safe from this dangerous storm, we strongly encourage homeowners whose homes or places of employment have been impacted by the storm to call their mortgage servicer—the company to which borrowers send their monthly mortgage payments—to learn about available relief options. We stand ready to ensure that mortgage relief is made available.”

News Facts:

•Freddie Mac Single-Family disaster relief policies authorize mortgage servicers to help affected borrowers in eligible disaster areas: those federally-declared Major Disaster Areas where federal individual assistance programs have been extended. A list of these areas can be found on FEMA’s website.

•Freddie Mac Single-Family mortgage relief options for affected borrowers in eligible disaster areas include:
º Suspending foreclosures by providing forbearance for up to 12 months;
º Waiving assessments of penalties or late fees against borrowers with disaster-damaged homes; and
º Not reporting forbearance or delinquencies caused by the disaster to the nation’s credit bureaus.

•Freddie Mac is reminding servicers to consider borrowers who are impacted by the storm, but who live and work outside of an eligible disaster area, for Freddie Mac’s standard relief policies, which include forbearance and mortgage modifications.

•Affected borrowers should immediately contact their mortgage servicer—the company to which they send their monthly mortgage payment.

•See http://www.freddiemac.com/singlefamily/service/natural_disasters.html for a description of Freddie Mac disaster relief policies.

About Freddie Mac 
Freddie Mac makes home possible for millions of families and individuals by providing mortgage capital to lenders. Since our creation by Congress in 1970, we’ve made housing more accessible and affordable for homebuyers and renters in communities nationwide. We are building a better housing finance system for homebuyers, renters, lenders, investors and taxpayers. Learn more at FreddieMac.com, Twitter @FreddieMac, and Freddie Mac’s blog FreddieMac.com/blog.

MEDIA CONTACT: Fred Solomon
703-903-3861
Frederick_Solomon@freddiemac.com

Fannie Mae: Assistance Options for Areas Affected by Tropical Storm Barry

Investor Update
July 12, 2019

Source: Fannie Mae

WASHINGTON, DC – Fannie Mae (FNMA/OTCQB) is reminding those impacted by Tropical Storm Barry of available mortgage assistance and disaster relief options. Under Fannie Mae’s guidelines for single-family mortgages:

•Homeowners affected by disaster are often eligible to stop their mortgage payments for up to 12 months
•Mortgage servicers are authorized to suspend or reduce a homeowner’s mortgage payments immediately for up to 90 days – even without establishing contact – if the servicer believes the homeowner was affected

•During this temporary payment break:
•Homeowners will not incur late fees
•Credit bureau reporting is suspended
•Foreclosure and other legal proceedings are suspended
•When payments resume, a loan modification may help maintain the pre-disaster payment amount
•Homeowners may request mortgage assistance by contacting their mortgage servicer following a disaster

Fannie Mae also offers help navigating the broader financial effects of disaster to homeowners with a Fannie Mae-owned mortgage through its Disaster Response Network*, including:

•A needs assessment and personalized recovery plan
•Help requesting financial relief from FEMA, insurance, servicers, and other sources
•Web resources and ongoing guidance from experienced disaster relief advisors

Homeowners can call 877-833-1746 to access Fannie Mae’s Disaster Response Network™* or other available resources.

“We want to reassure those in the path of Tropical Storm Barry that we’re committed to their well-being and recovery, particularly as the storm is expected to strengthen before it makes landfall,” said Malloy Evans, Senior Vice President and Single-Family Chief Credit Officer, Fannie Mae. “Along with our partners, we are focused on ensuring assistance is offered to homeowners and renters in need. We urge everyone in the area to be safe, and we encourage residents whose homes, employment, or income are affected by the storm to seek available assistance as soon as possible.”

Homeowners can reach out to Fannie Mae directly by calling 1-800-2FANNIE (1-800-232-6643). For more information, please visit www.knowyouroptions.com/relief.

*Operated by Clearpoint Credit Counseling Solutions, a division of MMI, through its Project Porchlight program

Mortgage Industry Calls for Servicing Regulation Uniformity in New York

Industry Update
July 1, 2019

Source: National Mortgage News

The mortgage industry is calling for better alignment between the federal government and state of New York regarding proposed regulatory revisions that would affect local servicers.

In a joint letter to Department of Financial Services Superintendent Linda Lacewell, the Mortgage Bankers Association and New York Mortgage Bankers Association highlighted discrepancies in DFS’ suggested changes to 3 NYCRR 419, which covers business conduct rules for servicing mortgage loans.

“While the proposed changes to Part 419 would emulate the relatively recent changes to the RESPA and TILA servicing requirements, we believe the implementation of the state-specific standards offered in the proposal would create consumer uncertainty, add additional costs, and produce possible deviations from federal law,” the MBA and NYMBA said.

“Therefore, we are urging DFS to add a provision to Part 419 that states compliance with the Consumer Financial Protection Bureau’s servicing rules constitutes compliance with DFS rules. In the alternative, we also encourage DFS to review the key differences in the proposed rule and federal law and modify the language to ensure consistency with federal law,” the organizations wrote.

Over the course of nearly 10 years since Part 419’s adoption, mortgage servicing regulations have “become much more robust with the implementation of an expansive federal framework of rules that protect consumers,” they said.

Mortgage servicing rules implemented in 2014 by the CFPB and other state regulators serve as a uniform guide for servicers nationwide to address risks to consumers as a result of the foreclosure crisis. Additionally, a market surveillance program offers state regulators the opportunity to suggest enhancements.

The MBA and NYMBA summarized a number of issues with the Department of Financial Services’ proposed changes in the letter, such as requiring servicers to deviate from a statement of account form offered by the CFPB instead of sticking to a uniform template. Other challenges include the requirement to send a consumer delinquency notice by the 17th late payment day, that provides little information or value and could dissuade customers from opening a future account, among other measures that would tack on time, risk and costs to the process.

“Servicers already have processes, procedures, and controls in place for complying with federal consumer protection rules. Adding additional requirements that deviate from current federal standards creates regulatory inefficiency by requiring servicers to construct new processes — and regulatory inefficiency directly impacts the cost and availability of consumer credit,” wrote the MBA and NYMBA.

The organizations noted that small and midsized independent mortgage banks would be hit particularly hard should the amendments come to pass, as the institutions don’t have as big a footprint to disperse the cost of compliance across a large servicing portfolio. They also requested an in-effect date of at least six months after changes are published to allow sufficient time for adjustments.

Auction.com: Western U.S. Could See Foreclosure Increase

Industry Update
July 1, 2019

Source: Auction.com

Additional Resource:

DS News (Foreclosures in Western U.S. a Cause for Concern)

High-level findings from the survey:

• 80 percent of respondents expect only slight changes in foreclosure and bank-owned (REO) inflow in the second half of 2019, with a 50-50 split between that change being an increase or decrease

• 40 percent identified the U.S. West region as most likely to see an increase in distressed inventory in the second half of 2019, beating out the Midwest (23 percent), Northeast (20 percent) and South (17 percent).

• 72 percent plan to increase loss mitigation actions in the second half of 2019, with 81 percent of those expecting an increase in distressed inflow planning to increase loss mitigation actions.

• 40 percent identified Expedited Time to Sale as their top disposition priority, beating out Return on Investment, Loss Mitigation and Avoiding Headline Risk.

• 46 percent selected Property Preservation as the biggest disposition challenge they face, beating out Aged Inventory, Pricing Execution, and Regulatory Hurdles.

To access full report, please click the source link above.

Tropical Storm Barry Forms Over Gulf, Expected to Make Landfall as Hurricane

Updated 10/10/19: FEMA issued an update to a Presidential Major Disaster Declaration for areas in Louisiana affected by Hurricane Barry from July 10-15, 2019.

FEMA Release: Louisiana Hurricane Barry (DR-4458)

Updated 9/30/19: FEMA issued an update to a Presidential Major Disaster Declaration for areas in Louisiana affected by Hurricane Barry from July 10-15, 2019.

FEMA Release: Louisiana Hurricane Barry (DR-4458 Amendment 1)

Updated 7/17/19: FEMA issued an update to an Emergency Declaration for areas in Louisiana affected by Tropical Storm Barry beginning on July 10 and continuing. The action closes the incident period on July 15, 2019.

Link to amendment

Updated 7/17/19: FEMA issued an update to an Emergency Declaration for areas in Louisiana affected by Tropical Storm Barry beginning on July 10 and continuing.

Link to amendment

Link to associated parish ZIP code list

Updated 7/16/19: The Weather Channel published an article summarizing the latest activity from the remnants of Tropical Depression Barry.

Link to article

Updated 7/15/19: The Weather Channel published a report detailing the latest impacts from Tropical Depression Barry.

Link to report

Updated 7/14/19: NBC News published a report outlining the latest activity associated with Tropical Storm Barry.

Link to report

Updated 7/13/19: AccuWeather published a report outlining the landfall of Hurricane Barry along the central Louisiana coast.

Link to report

Updated 7/12/19: Fannie Mae issued a press release reminding those impacted by Tropical Storm Barry of available mortgage assistance and disaster relief options.

Link to Industry Alert

Updated 7/12/19:
Freddie Mac issued a press release reminding single-family mortgage servicers of its disaster relief policies for borrowers affected by Tropical Storm Barry.

Link to Industry Alert

Updated 7/12/19: The Office of the Comptroller of the Currency (OCC) issued a proclamation allowing national banks, federal savings associations, and federal branches and agencies of foreign banks at their discretion to close offices affected by severe weather along the Gulf Coast.

Link to Industry Alert

Updated 7/12/19: CNN published a report offering the latest updates on Tropical Storm Barry.

Link to article

Updated 7/11/19: FEMA issued an Emergency Declaration for areas in Louisiana affected by Tropical Storm Barry beginning on July 10 and continuing.

Link to declaration

Link to associated parish ZIP Code list

Disaster Alert

July 11, 2019

Source: AccuWeather

Additional Resources:

Office of Louisiana Governor John Bel Edwards (Gov. Edwards Declares State of Emergency Ahead of Severe Tropical Weather)

Associated Parish ZIP Code List

Louisiana Coastal Parish ZIP Code List

NOTE: This is not currently a FEMA Declared Disaster.

Hurricane watches have been issued, a state of emergency has been declared in Louisiana and mandatory evacuations have been ordered in some places as Tropical Storm Barry formed over the Gulf of Mexico on Thursday morning.

The National Hurricane Center (NHC) declared Barry the second named storm of the Atlantic hurricane season with maximum sustained winds of 40 mph and moving west at 5 mph.

Barry is forecast to make landfall along the Louisiana coast Friday night or Saturday.

“There is a fairly high chance that Tropical Storm Barry will become a Category 1 hurricane on the Saffir-Simpson scale before making landfall,” according to AccuWeather Hurricane Expert Dan Kottlowski.

For full report, please click source link above.

Freddie Mac: FHLMC Guide Bulletin 2019-16: Selling Updates

Investor Update
July 10, 2019

Source: Freddie Mac

AGE OF DOCUMENTATION FOR MORTGAGES SECURED BY PROPERTIES IN ELIGIBLE DISASTER AREAS

Effective October 27, 2019

Currently, Freddie Mac assesses the impact of a disaster and, if necessary in its determination, implements its major disaster plan via a Guide Bulletin, which extends certain flexibilities and special requirements to Mortgages secured by properties in specified disaster areas.

To streamline our requirements and provide certainty when a disaster strikes, effective for new disasters that occur on and after October 27, 2019, we will automatically allow the age of documentation flexibilities to apply to all Eligible Disaster Areas. The flexibilities will remain in effect for six months from the disaster declaration date announced by the Federal Emergency Management Agency (FEMA). As a result of this update, Sellers will have more flexibility for extended age of documentation requirements without waiting for a Guide Bulletin announcement.

Effective with the extension of the age of documentation flexibilities to all Eligible Disaster Areas on or after October 27, 2019, the Guide provisions regarding Freddie Mac’s announcement and implementation of its major disaster plan will be removed.

To take advantage of the age of documentation flexibility, Sellers must deliver ULDD Data Point Investor Feature Identifier (Sort ID 368) and enter the valid value of “H37” indicating the extended age of documentation for Eligible Disaster Areas. This special delivery requirement is found in new Section 6302.44.

Guide impacts: Sections 4407.2, 4407.3, 6302.44 and Guide Exhibit 34

To access all updates, please click the source link above.

Fannie Mae: SVC-2019-05: Servicing Guide Updates

Investor Update
July 10, 2019

Source: Fannie Mae

The Servicing Guide has been updated to include changes or clarifications related to the following:

• Escrow Waiver Requirements*
• Compliance with Office of Foreign Assets Control (OFAC) Regulations
• Miscellaneous Revision

*Policy change not applicable to reverse mortgage loans.

Escrow Waiver Requirements

To simplify our policy related to escrow account waivers, B-1-01, Administering an Escrow Account and Paying Expenses has been updated to remove the requirement that a mortgage loan must be aged a minimum of 24 months from loan origination or from the completion of a repayment plan.

Effective Date

This policy change is effective immediately; however, servicers are authorized to implement this change at their discretion and at a time of their choosing.

Compliance with Office of Foreign Assets Control (OFAC) Regulations

We are updating shared policies applicable to both sellers and servicers in the Selling Guide A3-2-01, Compliance with Laws with additional servicing responsibilities related to compliance with the Department of Treasury’s OFAC Regulations. In addition, Servicing Guide A2-1-01, General Servicer Duties has been updated with a reference to this Selling Guide topic.

Effective Date

This policy clarification is effective immediately.

Miscellaneous Revision

As of January 28, 2019, we changed our process for servicers to self-report and submit voluntary repurchase requests using Loan Quality Connect™ instead of submitting an email request. Servicers that have submitted email requests since that time have been redirected to Loan Quality Connect. We have updated F-4-03, List of Contacts to reflect the current process and to eliminate confusion.

Contact your Fannie Mae account team, Portfolio Manager, or Fannie Mae’s Single-Family Servicer Support Center at 1-800-2FANNIE (1-800-232-6643) with any questions regarding this Announcement.

Malloy Evans
Senior Vice President and
Chief Credit Officer for Single-Family