FEMA Declared Disaster Oklahoma

FEMA Alert Update
August 13, 2019

FEMA issued an update to a Presidential Major Disaster Declaration for areas in Oklahoma affected by severe storms, straight-line winds, tornadoes and flooding that took place May 7 to June 9, 2019. The following counties are eligible for assistance:

Public Assistance

  • Okmulgee
  • Ottawa
  • Tillman

FEMA Release: Declared Disaster Amendment for Oklahoma (designated areas)

ZIP Code List for FEMA Declared Disaster for Oklahoma

 

FEMA Alert Update
August 1, 2019

FEMA issued an update to a Presidential Major Disaster Declaration for areas in Oklahoma affected by severe storms, straight-line winds, tornadoes and flooding that took place May 7 to June 9, 2019. The following counties are eligible for assistance:

Public Assistance

  • Caddo
  • Kiowa
  • Woodward

FEMA Release: Declared Disaster Amendment for Oklahoma

ZIP Code List for FEMA Declared Disaster for Oklahoma

 

FEMA Alert Update
July 16, 2019

FEMA issued an update to a Presidential Major Disaster Declaration for areas in Oklahoma affected by severe storms, straight-line winds, tornadoes and flooding that took place May 7 to June 9, 2019. The following counties are eligible for assistance:

Public Assistance

  • Adair
  • Alfalfa
  • Beaver
  • Beckham
  • Blaine
  • Cherokee
  • Craig
  • Creek
  • Custer
  • Delaware
  • Dewey
  • Ellis
  • Garfield
  • Grady
  • Grant
  • Greer
  • Harper
  • Jackson
  • Kingfisher
  • Lincoln
  • Logan
  • Mayes
  • Nowata
  • Okfuskee
  • Payne
  • Pittsburg
  • Pottawatomie
  • Pushmataha
  • Roger Mills
  • Rogers
  • Washington
  • Washita
  • Woods

FEMA Release: Declared Disaster Amendment for Oklahoma (designated areas)

ZIP Code List for FEMA Declared Disaster for Oklahoma

 

FEMA Alert Update
June 20, 2019

FEMA issued an update to a Presidential Major Disaster Declaration for areas in Oklahoma affected by severe storms, straight-line winds, tornadoes and flooding beginning that took place May 7 to June 9, 2019. The following counties are eligible for assistance:

Individual Assistance

  • Alfalfa
  • Craig
  • Garfield
  • Kingfisher
  • Pawnee
  • Woods

FEMA Release: Declared Disaster Amendment for Oklahoma

ZIP Code List for FEMA Declared Disaster for Oklahoma

MapAlert Disaster Viewer

 

FEMA Alert Update
June 17, 2019

FEMA issued an update to a Presidential Major Disaster Declaration for areas in Oklahoma affected by severe storms, straight-line winds, tornadoes and flooding that took place May 7 to June 9, 2019. The following counties are eligible for assistance:

Individual Assistance

  • Cherokee
  • Le Flore
  • Noble
  • Nowata

FEMA Release: Declared Disaster Update for Oklahoma

ZIP Code List for FEMA Declared Disaster for Oklahoma

MapAlert Disaster Viewer

 

FEMA Alert Update
June 11, 2019

FEMA issued an update to a Presidential Major Disaster Declaration for areas in Oklahoma affected by severe storms, straight-line winds, tornadoes and flooding that took place May 7 to June 9, 2019. The following counties are eligible for assistance:

Individual Assistance

  • Delaware
  • Kay
  • Mayes
  • Okmulgee
  • Payne
  • Pottawatomie
  • Sequoyah

FEMA Release: Declared Disaster Update for Oklahoma

ZIP Code List for FEMA Declared Disaster for Oklahoma

 

FEMA Alert Update
June 9, 2019

FEMA issued an update to a Presidential Major Disaster Declaration for areas in Oklahoma affected by severe storms, straight-line winds, tornadoes and flooding beginning on May 7, 2019 and continuing. The action closes the incident period on June 9, 2019.

FEMA Release: Declared Disaster Amendment for Oklahoma

 

FEMA Alert Update
June 8, 2019

FEMA issued an update to a Presidential Major Disaster Declaration for areas in Oklahoma affected by severe storms, straight-line winds, tornadoes and flooding beginning on May 7, 2019 and continuing. The following counties are eligible for assistance:

Individual Assistance

  • Canadian
  • Creek
  • Logan
  • Osage
  • Ottawa
  • Rogers
  • Washington

FEMA Release: Declared Disaster Update for Oklahoma

ZIP Code List for FEMA Declared Disaster for Oklahoma

MapAlert Disaster Viewer


FEMA Alert

June 1, 2019

FEMA issued a Presidential Major Disaster Declaration for areas in Oklahoma affected by severe storms, straight-line winds, tornadoes and flooding beginning on May 7, 2019 and continuing. The following counties are eligible for assistance:

Individual Assistance

  • Muskogee
  • Tulsa
  • Wagoner

Public Assistance

  • Haskell
  • Kay
  • Le Flore
  • Muskogee
  • Noble
  • Osage
  • Pawnee
  • Sequoyah
  • Tulsa
  • Wagoner

FEMA Release: Declared Disaster for Oklahoma

ZIP Code List for FEMA Declared Disaster for Oklahoma


Additional Resources

FEMA’s web site

FEMA’s Disaster Declaration Process

Safeguard Properties Industry Alerts

HUD Moratorium on Foreclosure

VA’s Policy Regarding Natural Disasters

Freddie Mac Disaster Relief Policies

Fannie Mae’s Natural Disaster Relief Policies

Exercising Caution in Property Preservation

Industry Update
May 27, 2019

Source: DS News

As is often the case in mortgage servicing, properties secured by defaulted mortgages can wind up vacant or in need of repair. Depending on the condition of the property, the municipality may issue code violations and file suit naming both the owners of the property as well as anyone with a recorded interest. Neighbors may be reporting conditions to the city or county drawing additional scrutiny and these properties may appear vulnerable for vandalism and thievery.

Should a servicer secure the property? It can be difficult at times to provide an easy answer. However, from a best practices approach, consider the path with the least exposure for litigation surrounding these issues. Under the terms of the standard Fannie Mae and Freddie Mac Mortgage, the answer typically is yes, you can secure. Most of the time, the mortgage will contain a paragraph relating to what actions the mortgagee may take in protecting its interest in the property. The mortgage will call for the borrower to maintain the property and keep it from deteriorating and will include specific language allowing the mortgagee to do and pay whatever is reasonable to protect its interest in the property and rights under the terms of the mortgage in certain circumstances. From a servicing standpoint, when ample evidence is mounted suggesting a property is vacant and in need of securitization or repair, it may be easy to rush an order to a vendor to secure or repair the property, however, exercise caution.

The cautious approach is to first review the terms of the mortgage to ensure you have the option to secure or take actions with respect to the property. Second, evaluate the potential risk and exposure. Would your actions lead to additional litigation? Is the property in foreclosure and has the foreclosure become contested? Is the mortgagor represented by Counsel? Does there appear to be personal property within? Third, does the municipality have any vacant building registration or securitization requirements?

To give an example, the City of Chicago requires that a mortgagee shall, within the latter of a residential building becoming vacant for more than 30 days or 10 days after a default, register the building and secure the property to prevent unlawful entry and pay a $700 registration fee. The registration must be renewed every six months for as long as the building remains vacant and unregistered by an owner and a renewal fee of $300 will apply. Additionally, the property must have a visible posted sign indicating the name, address, and phone number of the registered mortgagee or mortgagee’s agent with the vacant building registration number and the property must be maintained so that the exterior is clean and secure and the interior is winterized.

Because these situations can sometimes lead to confusion or instances in which both sides are pleading their case before the court, my advice is to consult your attorney and consider seeking a court order allowing the repairs or any actions you wish to take at the property, unless you are simply seeking to secure the property pursuant to local ordinance requirements. The Illinois Mortgage Foreclosure Law has a specific statutory provision which addresses the right to possession of mortgaged real estate during foreclosure. Specifically, in terms of residential real estate, the mortgagor/borrower shall be entitled to possession of the subject property except if the mortgagee/lender objects and shows the following elements: 1) a sufficient basis why it should be entitled to possession, 2) the terms of the mortgage allow the mortgagee to obtain possession, and 3) the court finds a reasonable probability the mortgagee will ultimately prevail in the pending suit. If you do elect to secure the property, ensure that ample photos are taken showing exactly what actions were taken at the property.

Without obtaining a court order, a situation may occur in which a property is secured and the mortgagor(s) or occupant(s) subsequently files a motion with the court seeking relief for time, mental anguish, lost personal items, and anything that is reasonably related to being locked out of the property. In these scenarios, it can be difficult to disprove what personal property was or was not present and has subsequently disappeared. This leads to additional litigation fees in having to retain counsel to defend the motion as well as extend funds for settlement, in many cases, in order to resolve the matter as quickly and efficiently as possible.

What if your loan is current and the city or municipality files suit alleging code violations? It is equally advisable to seek the advice of counsel in this situation. If the servicer is named in a lawsuit seeking relief for municipal or building code violations and the loan is current, the servicer will still need to appear in the case and ensure the borrower is taking the appropriate steps toward curing whatever outstanding issues remain. Failing to appear could mean missing out on notice of actions the Plaintiff may wish to take at the property such as the appointment of a receiver, which could eventually record a lien that takes priority over the mortgage. Typically, in these cases, the court will want to be kept updated from the servicer side of things with respect to the status of the loan, i.e. current or in default. In some situations, the court may ask the servicer to take action at the property.

The importance of recognizing building code violations and municipal ordinance issues is not unique to Illinois. As natural disasters continue to occur throughout the United States and mother nature reminds us of her strength, code violations and preservation issues will continue to impact servicers. Stay alert for notice of these violations when they arrive and have a procedure for timely recognition and resolution of these issues in order to protect your lien interest.

Erie County Taking Steps to Identify Vacant Property Stakeholders

Industry Update
May 29, 2019

Source: WKBW ABC 7

Erie County Clerk’s Office stepping up efforts to combat the community plague

BUFFALO, N.Y. (WKBW) — The number of foreclosures in Erie County rose 33% during the first three months of 2019 compared to 2018, said Erie County Clerk Michael Kearns.

That is concerning because too often homes in foreclosure can turn into empty, un-maintained properties that are often know as “zombie properties.”

It is a problem that is affecting neighborhoods across Western New York.

“There will be zero tolerance when it comes to zombie properties,” said Kearns.

Buffalo, Erie County and New York State have all taken steps to try and deal with the problem.

The Erie County Clerk’s Office created a Zombie Foreclosure Task Force and is working to start a new Neighborhood Foreclosure A.L.E.R.T. Program where municipalities can check a database to monitor foreclosures in their community.

Starting June 1st, the clerk’s office will also have a full-time member of the WNY Law Center to help research the banks/financial institutions responsible for providing upkeep on vacant homes in foreclosure.

“With the WNY Law Center, we are going to partner with those municipalities and actually sue those banks that don’t comply,” added Kearns.

Money recovered by those lawsuits will stay with the municipality, said the Erie County Clerk.

For full report, please click the source link located above.

‘Tornado Outbreak’ Devastates Ohio Communities

Updated 6/18/19: FEMA issued a Presidential Major Disaster Declaration for areas in Ohio affected by severe storms, straight-line winds, tornadoes, flooding, landslides and mudslides that took place May 27-29, 2019.

Link to FEMA Alert

Disaster Alert
May 28, 2019

Source: National Public Radio (NPR)

Approximate locations containing property damage:

Indiana

  • Huntsville (Madison County, 46064)
  • Pendleton (Madison County, 46013, 46064)

Ohio

  • Beavercreek (Greene County, 45305, 45324, 45430, 45431, 45432, 45434, 45440)
  • Brookville (Montgomery County, 45309)
  • Dayton (Montgomery County, 45390, 45402, 45403, 45404, 45404, 45405, 45406, 45409, 45410, 45414, 45415, 45416, 45417, 45419, 45420, 45423, 45424, 45426, 45429, 45430, 45431, 45432, 45433, 45434, 45439, 45440, 45449, 45458, 45459, 45479)
  • Celina (Mercer County, 45822)
  • Laura (Miami County, 45337)
  • Laurelville (Miami County, 43135)
  • New Madison (Darke County, 45346)
  • Trotwood (Montgomery County, 45309, 45315, 45406, 45415, 45416, 45417, 45426)
  • Vandalia (Montgomery County, 45371, 45377, 45414)

NOTE: This is not currently a FEMA Declared Disaster.

Several tornadoes touched down in highly populated areas of Dayton and other Ohio communities late Monday night, causing catastrophic damage. The storms devastated dozens of buildings and trees. One death has been reported, officials said Tuesday morning.

The National Weather Service says that “at least an EF3 tornado with winds up to 140 mph” struck the city of Beavercreek in Greene County, Ohio. It says similar winds hit Trotwood in Montgomery County — and that it’s too early to know whether the same tornado passed through those counties. On the tornado strength scale, an EF3 is designated as “severe.”

As it announced those designations, the NWS office in Wilmington said it’s still analyzing the storm’s effects in other areas.

The lone reported death occurred in Celina in Mercer County, where Melvin Dale Hanna, 81, was killed during the storm “as the direct result of a vehicle entering his house,” Celina Mayor Jeffrey Hazel announced Tuesday.

“Frankly, back in the neighborhood, there’s areas that looked really like a war zone,” Hazel said after visiting one devastated area. “So it’s a tough one in there.”

Ohio Gov. Mike DeWine toured the damage Tuesday, calling the damage “devastating” on Twitter and adding that dozens of homes have been destroyed.

For full report, please click the source link above.

FHFA: Staff Appointment Announcement

Investor Update
May 28, 2019

Source: FHFA

Washington, D.C.
— The Federal Housing Finance Agency (FHFA) today announced that Sarah Dumont Merchak will join the Agency as its Director of Legislative Affairs.

Merchak joins FHFA from USAA, where she was Director of Federal Government Relations.  Prior to that, she held various public policy and strategic advocacy positions at TwinLogic Strategies, managing a broad portfolio of technology and finance issues; Visa, where she focused on global payments and technology policy; and the Smith-Free Group, covering banking and housing finance issues.

Merchak was a professional staff member on the Senate Banking Committee, advising members on legislative and regulatory domestic banking issues.  She has also worked as a legislative staffer for several members of the House Financial Services Committee and began her career on the House Financial Services Capital Markets, Securities and Government Sponsored Enterprises Subcommittee.  Merchak has a Bachelor of Arts degree in Political Science from Belmont Abbey College.

Contacts:

Media: Stefanie Johnson (202) 649-3030 / Corinne Russell (202) 649-3032
Consumers: Consumer Communications or (202) 649-3811

VA: VALERI Special Announcement

Investor Update
May 28, 2019

Source: VA

The Department of Veterans Affairs (VA) is pleased to announce that the new VALERI is live and online as of this morning!

The updated Servicer User Guide is currently available on the Servicer webpage on the internet at https://www.benefits.va.gov/HOMELOANS/documents/docs/servicer_user_guide.pdf. If you were unable to participate in the servicer training event, we will have links to the recorded versions of the training on the VALERI webpage in the near future.

If you have any questions, please submit your issue using the following email addresses:

• VALERI Technical questions: valeri.vbaco@va.gov

• VALERI Policy questions: valerihelpdesk.vbaco@va.gov

• If you are having issues logging in with AccessVA, you can reach out to them directly at (866) 775-4363

The following information is provided to assist you during the transition period:

• Servicer users can access the VALERI Servicer Web Portal using the following link: https://va.my.salesforce.com

• The new application requires all manually reported events to be submitted using an updated bulk upload template. There are two template types, one for general events and one for claim submissions. The VALERI Events Bulk Upload Template has recently been updated and version 19.1 is now available for download on the VALERI Internet Webpage at https://www.benefits.va.gov/HOMELOANS/servicers_valeri_guides.asp.  Version 19.0 should no longer be utilized. The VALERI Servicer User Guide has detailed guidance on using the Bulk Upload Templates and is available by accessing the above link.

• The Adequacy of Servicing (AOS) Action report now retains historic AOS process data and servicers should not take action on accounts that display a status of “closed” on the report.

• VALERI users may experience some latency when running the below transactions:

• Appealing a Late Event Submission – SWP
• Viewing Events
• Viewing Event Rule Results

VA has a planned infrastructure improvement for mid-June 2019 that should significantly improve latency.

Thank you for all you do to help us serve our Veterans.

VALERI HelpDesk

VA Central Office Loan Management

FEMA Declared Disaster Montana

FEMA Alert
May 24, 2019

FEMA issued a Presidential Major Disaster Declaration for areas in Montana affected by flooding that took place March 20 to April 10, 2019. The following counties are eligible for assistance:

Public Assistance

  • Daniels
  • Lake
  • McCone
  • Park
  • Powder River
  • Stillwater
  • Treasure
  • Valley

FEMA Release: Declared Disaster for Montana

ZIP Code List for FEMA Declared Disaster for Montana


Additional Resources

FEMA’s web site

FEMA’s Disaster Declaration Process

Safeguard Properties Industry Alerts

HUD Moratorium on Foreclosure

VA’s Policy Regarding Natural Disasters

Freddie Mac Disaster Relief Policies

Fannie Mae’s Natural Disaster Relief Policies

VFSAC Charity Golf Classic Supports Military Veterans’ Housing Needs

Safeguard in the News
May 20, 2019

Source: MReport

Additional Resource:

MReport (VFSAC Golf Classic Supports Military Veterans’ American Dream)

Last week, representatives from a broad array of companies representing the mortgage industry and beyond gathered at the Stonebriar Country Club in Frisco, Texas, for the first annual Veterans Financial Services Advisory Council (VFSAC) Golf Classic. Hosted by VFSAC, an organization that helps veterans and their families in search of support related to housing and critical services, the day’s events raised more than $200,000 to benefit Operation Homefront, a national 501(c)(3) that partnered with VFSAC to address the ongoing housing needs of veterans and their families.

Sponsors for the 2019 VFSAC Golf Classic included ALAWAspen Grove SolutionsAuction.comCarringtonFive Brothers Asset ManagementGinali AssociatesGoldman SachsGoogleLoanCareNational Field RepresentativesNovare National Settlement Service (A Division of Fidelity National Title); Prominent Escrow Services, Inc. and FIN Title; RSMA LawRushmore CaresSafeguardServiceLinkXome; and York-Jersey Underwriters.

After attendees spend the day on the green, they reconvened inside the clubhouse for a silent auction and presentations that included a brief welcome from VFSAC Chairman and Rushmore Loan Management Services CEO Terry Smith.

“We have the opportunity to do a lot of great things through VFSAC,” Smith said.

VFSAC Founder Ed Delgado brought up an earlier discussion with Operation Homefront President and CEO John Pray, Jr., Brig. Gen., USAF (Ret.), in which they discussed the nature of the sacrifices that veterans make in service of their country. Delgado recalled Pray telling him that he never viewed his time in the military as a sacrifice, but rather as “an honor, a privilege, and a duty.”

Delgado then discussed one particular veteran’s case he had encountered: a former service member who needed $1,100 to fix the transmission on his truck. That may not have seemed like much, Delgado explained, but it was about more than just transportation. This veteran wasn’t just using the vehicle to get around at the time—he was living in it.

“When we talk about honoring those who have given us so much,” Delgado said, “think of that veteran.”

Delgado then introduced U.S. Army Specialize Erica Corley, a seven-year veteran who served as a medical lab tech and had spent one year in Kuwait.

“When I came home,” Corley said, “I didn’t have a home to come home to.”

Through Operation Homefront, Corley, a mother of two, is to be the recipient of a mortgage-free home in Mesquite, Texas. Speaking before the group, Corley laid out the process required to go from application to receipt of the home, a process designed to ensure that the chosen veteran is capable of keeping that home in the long run.

“They show you how to be a homeowner,” Corley said.

Founded by Five Star Global President and CEO Ed Delgado in 2016, VFSAC’s Executive Council includes leaders from Auction.comAlacrity ServicesAspen Grove SolutionsFive Brothers Asset ManagementThe Five Star InstituteHome Depot, Operation Homefront, Rushmore Loan Management ServicesSafeguard Properties, and ServiceMac.

Editor’s note: Although VFSAC was founded by Five Star Global President and CEO Ed Delgado, it is an independent working group and is not affiliated with Five Star Global, Five Star Institute, or any of its companies.

MHA HAMP Update: Memorial Day Holiday Support and System Availability

Investor Update
May 21, 2019

Source: MHA

Due to the observance of Memorial Day, the HAMP Reporting System response files will not be available between 4:00 p.m. ET on Friday, May 24, 2019 and 9:00 a.m. ET on Tuesday, May 28, 2019; they will be sent as soon as the system is available.

During this timeframe, the HAMP Reporting Tool will be available for servicers to submit and upload HAMP loan data files, and the corresponding Black Knight response files will be provided as usual.

The HAMP Solution Center will close at 2:00 p.m. ET on Friday, May 24, 2019 and will resume operations at 9:00 a.m. ET on Tuesday, May 28, 2019. Servicers may contact the center at any time; however, messages will be held in queue until the center reopens on Tuesday.

FHFA: Refinance Report – First Quarter 2019

Investor Update
May 20, 2019

Source: FHFA

First Quarter 2019 Highlights​ 

• Total refinance volume increased in March 2019 as mortgage rates fell in previous months. Mortgage rates decreased in March: the average interest rate on a 30‐year fixed rate mortgage fell to 4.27 percent from 4.37 percent in February.

In the First Quarter of 2019:

• Borrowers completed 901 refinances through HARP, bringing total refinances from the inception of the program to 3,495,296.

• HARP volume represented 0.4 percent of total refinance volume.

• Borrowers who refinanced through HARP had a lower delinquency rate compared to borrowers eligible for HARP who did not refinance through the program.

Related News Release

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CEO

Alan Jaffa

Alan Jaffa is the Chief Executive Officer for Safeguard Properties, steering the company as the mortgage field services industry leader. He also serves on the board of advisors for SCG Partners, a middle-market private equity fund focused on diversifying and expanding Safeguard Properties’ business model into complimentary markets.

Alan joined Safeguard in 1995, learning the business from the ground up. He was promoted to Chief Operating Officer in 2002, and was named CEO in May 2010. His hands-on experience has given him unique insights as a leader to innovate, improve and strengthen Safeguard’s processes to assure that the company adheres to the highest standards of quality and customer service.

Under Alan’s leadership, Safeguard has grown significantly with strategies that have included new and expanded services, technology investments that deliver higher quality and greater efficiency to clients, and strategic acquisitions. He takes a team approach to process improvement, involving staff at all levels of the organization to address issues, brainstorm solutions, and identify new and better ways to serve clients.

In 2008, Alan was recognized by Crain’s Cleveland Business in its annual “40-Under-40” profile of young leaders. He also was named a NEO Ernst & Young Entrepreneur Of The Year® Award finalist in 2013.

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Esq., General Counsel and EVP

Linda Erkkila

Linda Erkkila is the General Counsel and Executive Vice President for Safeguard Properties, with oversight of legal, human resources, training, and compliance. Linda’s broad scope of oversight covers regulatory issues that impact Safeguard’s operations, risk mitigation, strategic planning, human resources and training initiatives, compliance, insurance, litigation and claims management, and counsel related to mergers, acquisition and joint ventures.

Linda assures that Safeguard’s strategic initiatives align with its resources, leverage opportunities across the company, and contemplate compliance mandates. She has practiced law for 25 years and her experience, both as outside and in-house counsel, covers a wide range of corporate matters, including regulatory disclosure, corporate governance compliance, risk assessment, compensation and benefits, litigation management, and mergers and acquisitions.

Linda earned her JD at Cleveland-Marshall College of Law. She holds a degree in economics from Miami University and an MBA. Linda was previously named as both a “Woman of Influence” by HousingWire and as a “Leading Lady” by MReport.

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COO

Michael Greenbaum

Michael Greenbaum is the Chief Operating Officer of Safeguard Properties, where he has played a pivotal role since joining the company in July 2010. Initially brought on as Vice President of REO, Mike’s exceptional leadership and strategic vision quickly propelled him to Vice President of Operations in 2013, and ultimately to COO in 2015. Over his 14-year tenure at Safeguard, Mike has been instrumental in driving change and fostering innovation within the Property Preservation sector, consistently delivering excellence and becoming a trusted partner to clients and investors.

A distinguished graduate of the United States Military Academy at West Point, Mike earned a degree in Quantitative Economics. Following his graduation, he served in the U.S. Army’s Ordnance Branch, where he specialized in supply chain management. Before his tenure at Safeguard, Mike honed his expertise by managing global supply chains for 13 years, leveraging his military and civilian experience to lead with precision and efficacy.

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CFO

Joe Iafigliola

Joe Iafigliola is the Chief Financial Officer for Safeguard Properties. Joe is responsible for the Control, Quality Assurance, Business Development, Marketing, Accounting, and Information Security departments. At the core of his responsibilities is the drive to ensure that Safeguard’s focus remains rooted in Customer Service = Resolution. Through his executive leadership role, he actively supports SGPNOW.com, an on-demand service geared towards real estate and property management professionals as well as individual home owners in need of inspection and property preservation services. Joe is also an integral force behind Compliance Connections, a branch of Safeguard Properties that allows code enforcement professionals to report violations at properties that can then be addressed by the Safeguard vendor network. Compliance Connections also researches and shares vacant property ordinance information with Safeguard clients.

Joe has an MBA from The Weatherhead School of Management at Case Western Reserve University, is a Certified Management Accountant (CMA), and holds a bachelor’s degree from The Ohio State University’s Honors Accounting program.

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Business Development

Carrie Tackett

Business Development Safeguard Properties