FHA INFO #20-66: HERMIT System Submissions for COVID-19 Related Extensions

Investor Update
September 10, 2020 

Source: HUD

Today, the Federal Housing Administration (FHA) announced software updates to the Home Equity Reverse Mortgage Information Technology (HERMIT) system, which allows servicers to submit extensions related to the Presidentially -Declared COVID-19 National Emergency for Home Equity Conversion Mortgages (HECM). The extension of the foreclosure and eviction moratorium were published in Mortgagee Letter 2020-27.

Servicers are required to use the COVID-19 extensions for HECMs per the details in HERMIT System Changes – Release 6.1 immediately. In addition, stakeholders should review the HERMIT User Guide and the HERMIT System & Resources for more information.

Quick Links:
• View Mortgagee Letter 2020-27 and all other archived Mortgagee Letters at:
https://www.hud.gov/program_offices/administration/hudclips/letters/mortgagee
• View the HERMIT System & Resources page at:
https://www.hud.gov/program_offices/housing/comp/hecm_hermit

Resources
Contact the FHA Resource Center:
• Visit our online knowledge base to obtain answers to frequently asked questions 24/7 at:
www.hud.gov/answers.
• E-mail the FHA Resource Center at: answers@hud.gov. Emails and phone messages will be responded to during normal hours of operation, 8:00 AM to 8:00 PM (Eastern), Monday through Friday on all non-Federal holidays.
• Call 1-800-CALL-FHA (1-800-225-5342). Persons with hearing or speech impairments may reach this number by calling the Federal Relay Service at 1-800-877-8339.

For full announcement, please click the source link above.

VA: Circular 26-20-34: Special Relief Following Hurricane Laura

Investor Update
September 4, 2020

Source: VA

1. Purpose. This Circular expresses concern about the Department of Veterans Affairs (VA) home loan borrowers affected by Hurricane Laura, and describes measures mortgagees may employ to provide relief. Mortgage servicers and borrowers alike should review VA’s Guidance on Natural Disasters to ensure Veterans receive the assistance they need. https://www.benefits.va.gov/homeloans/documents/docs/va_policy_regarding_natural_disasters.pdf
or https://www.benefits.va.gov/WARMS/docs/admin26/m26_04/Chapter_21.docx.)

2. Forbearance Request. VA encourages holders of guaranteed loans to extend forbearance to borrowers in distress as a result of the disaster. Careful counseling with borrowers should help determine whether their difficulties are related to this disaster, or whether they stem from other sources that must be addressed. The proper use of authorities granted in VA regulations may be of assistance in appropriate cases. For example, Title 38, Code of Federal Regulations (C.F.R.), section 36.4311 allows the reapplication of prepayments to cure or prevent a default. Also, 38 C.FR. 36.4315 allows the terms of any guaranteed loan to be modified without the prior approval of VA, provided conditions in the regulation are satisfied.

3. Moratorium on Foreclosure. Although the loan holder is ultimately responsible for determining when to initiate foreclosure, and for completing termination action, VA has requested on its website (http://www.benefits.va.gov/homeloans) that holders establish a 90-day moratorium from the date of a disaster declaration on initiating new foreclosures on loans affected by major disasters. VA regulation 38 C.F.R. 36.4324(a)(3)(ii) allows additional interest on a guaranty claim when eventual termination has been delayed due to circumstances beyond the control of the holder, such as VA-requested forbearance. Due to the widespread impact of the disaster, holders should review all foreclosure referrals to ensure that borrowers have not been affected significantly enough to justify delay in referral. Any questions about impact should be discussed with the VA Regional Loan Center (RLC) of jurisdiction.

4. Late Charge Waivers. VA believes that many servicers plan to waive late charges on affected loans, and encourages all servicers to adopt such a policy for any loans that may have been affected.

5. Credit and VA Reporting. In order to avoid damaging credit records of Veteran borrowers, servicers are encouraged to suspend credit bureau reporting on affected loans. VA will not penalize affected servicers for any late default reporting to VA as a result. Please contact the appropriate RLC with any questions.

6. Activation of the National Guard. Members of the National Guard may be called to active duty to assist in recovery efforts. VA encourages servicers to extend special forbearance to National Guard members who experience financial difficulties as a result of their service.

7. Rescission: This Circular is rescinded October 1, 2021.

By Direction of the Under Secretary for Benefits

Jeffrey F. London
Executive Director
Loan Guaranty Service

Fannie Mae: SVC-2020-04: Servicing Guide Updates

Investor Update
September 9, 2020

Source: Fannie Mae

The Servicing Guide has been updated to include changes to the following:

Allowable foreclosure attorney fees*: updates the allowable foreclosure attorney fees for Hawaii.

▪ Miscellaneous revisions**:

▪ incorporates disaster payment deferral policies as well as adds references to payment deferral throughout the Servicing Guide,

▪ updates the authority to offer an initial forbearance plan of up to three months without achieving Quality Right Party Contact (QRPC) in connection with a disaster event, and

▪ removes outdated references to Master Agreements from the Selling and Servicing Guides.

*Policy change applies only to HomeKeeper® loans and is not applicable to Home Equity Conversion Mortgage
loans.

**Policy change not applicable to reverse mortgage loans.

Allowable foreclosure attorney fees

We have updated the Allowable Foreclosure Attorney Fees Allowable Foreclosure Attorney Exhibit to reflect a change to the
maximum allowable foreclosure attorney fees for mortgage loans secured by properties in Hawaii.

Effective: These new fees apply to all matters referred to counsel for initiation of foreclosure proceedings, regardless of referral date, as long as the matter is still active as of Sept. 9, 2020. Servicers are encouraged to implement new fees for the impacted files as soon as possible, but must do so no later than Dec. 1, 2020. Servicers may exercise reasonable discretion in determining how to implement the fees, including working as needed with the law firm or an applicable invoicing technology provider.

Miscellaneous revisions

Incorporation of disaster payment deferral. We have incorporated the disaster payment deferral workout option introduced on Jul. 15, 2020 in LL-2020-11, and subsequently updated on Aug. 27, 2020, into the Servicing Guide. In connection with this incorporation, we have also added references to payment deferral throughout the Guide as applicable.

Effective: As of Oct. 1, 2020, servicers must evaluate borrowers for a disaster payment deferral in lieu of Extend Modification for Disaster Relief and Cap and Extend Modification for Disaster Relief, which will be retired as of said date.

Forbearance without achieving QRPC in a disaster event. We have updated the authority to offer an initial forbearance plan of up to three months without achieving QRPC in connection with a disaster event.

Master Agreements. As a result of the simplification of our lender contract process, we no longer issue Master Agreements for the delivery or servicing of certain special mortgage loan products or other mortgage loans that are at variance with standard Fannie Mae policies. Therefore, we have removed all references to Master Agreements from our Selling and Servicing Guides.

For full update, please click the source link above.

Severe Storms Cause Northeast Ohio Home Flooding

Disaster Alert
September 7, 2020

Source: Cleveland.com

Additional Resources:

WKYC NBC 3:
How to salvage your home after flooding
Stow, Newburgh Heights Officials Request Residents Report Severe Flooding

WEWS ABC 5:
Parma Homeowners Fed Up with Repeated Basement Flooding Caused by Storms

Approximate locations experiencing residential home flooding:

Ohio
– Broadview Heights (Cuyahoga County, 44147)
– Newburgh Heights (Cuyahoga County, 44105, 44127)
– Parma (Cuyahoga County, 44129, 44130, 44134)
– Stow (Summit County, 44224)

NOTE: This has not yet been declared a FEMA Major Disaster.

CLEVELAND, Ohio — Instead of relaxing and savoring tasty bites of barbecue on the Labor Day holiday, Northeast Ohioans dealt with treacherous waters and road closures from flooding Monday that dumped more than 4 inches of rain .

Counties across Northeast Ohio were under a flash flood warning most of the day. Rain poured as early as 7 a.m. and did not relent for hours, causing the National Weather Service Cleveland to tell people to “stay home if possible.”

Sounds more like a winter storm message than a bulletin on the unofficial last day of summer.

The downpour flooded lakes, highway underpasses, creeks, streams and roads.

For full report, please click the source link above.

Fannie Mae: Hawaii AAA Matrix Update

Investor Update
September 3, 2020

Source: Fannie Mae

Effective Sept. 9, the maximum allowable amount for the Judicial Foreclosure fee has been updated from $4,950 to $9,000 for Honolulu County and from $6,000 to $10,000 for all other Hawaii counties in the Hawaii AAA Matrix.

To download the full matrix, please click source link above.

USDA: Servicing Relief for Borrowers Impacted by Presidentially Declared Disaster Areas During the COVID-19 Pandemic

Investor Update
September 8, 2020

Source: USDA

USDA Rural Development has taken a number of immediate actions to help borrowers across the country.  This announcement outlines relief measures for holders and/or loan servicers of USDA Single Family Housing Guaranteed Loan Program (SFHGLP) mortgages and provides guidance on assisting borrowers affected by a Presidentially Declared Disaster (PDD) area during the COVID-19 pandemic.  These borrowers may be eligible for immediate temporary relief.

To date, the President has declared a major disaster in every state and most territories in connection with COVID-19.  The following guidance applies to all borrowers affected by PDD areas in addition to the COVID-19 pandemic.  Loan servicers seeking to assist SFHGLP borrowers may pursue any of the relief options referenced in the following USDA guidance.  Complete details outlining “Assistance in Natural Disasters” is located in Chapter 18 of the online program Handbook.

1. IMMEDIATE MORATORIUM/FORECLOSURE SUSPENSION: An immediate moratorium may be put in place for borrower’s whose properties are directly impacted by a PDD area or if borrower’s place of employment is directly impacted by the PDD area. Due to the magnitude and aftermath of a major natural disaster, loan servicers must inspect properties that secure SFHGLP loans to assess the extent of damage as well as the occupancy status, particularly if contact has not yet been made with the borrower. The servicer must suspend all foreclosure actions for borrowers whose property has been affected by a PDD area.  This applies to both the initiation of new foreclosures, as well as foreclosures already in process.

2. FORBEARANCE: USDA encourages SFHGLP loan servicers to evaluate forbearance alternatives to borrowers in distress as a result of PDD areas. Precise and consistent communication with borrowers should help determine whether their difficulties are directly or indirectly related to the PDD areas, or whether the issue stems from other sources which must be addressed. Guidance relating to this topic can be found in Chapter 18 of the program Handbook.

3. COVID-19: Borrowers currently experiencing a hardship due to COVID-19 or on a forbearance associated with COVID-19 may be impacted by a major natural disaster; these borrowers should continue to receive payment relief under the initial terms put in place. For all other borrowers, the loan servicer must evaluate the borrower for all loss mitigation options available.

4. REPORTING: Servicers are reminded that they must report the appropriate default status codes associated with the actions taking place. These instructions apply only to USDA Electronic Status Reporting requirements and does not apply to credit bureau reporting. Servicers should confer with their legal team for requirements pertaining to credit bureau reporting. The COVID-19 default status codes are located in the Gov Delivery dated June 26, 2020.

5. DOCUMENTATION: Servicers should fully document their decisions when loss mitigation servicing actions are implemented. The documentation should substantiate their loss mitigation decision and should follow the Agency’s outline in “Assistance in Natural Disasters”, located in Chapter 18 pf the program Handbook.

Questions regarding program policy and this announcement may be directed to the National Office Division at sfhglpServicing@usda.gov or (202) 720-1452.

Thank you for your support of the Single-Family Housing Guaranteed Loan Program!

Links to websites:

SFHGLP Lending Partner Webpage: https://www.rd.usda.gov/page/sfh-guaranteed-lender

SFHGLP webpage: https://www.rd.usda.gov/programs-services/single-family-housing-guaranteed-loan-program

USDA LINC Training and Resource Library:

https://www.rd.usda.gov/programs-services/lenders/usda-linc-training-resource-library

Procedure Notices: https://www.rd.usda.gov/resources/directives/procedures-notices

Help Resources

Policy Questions

Customer Service Center

Phone: 866-550-5887

Single Family Housing Guaranteed Loan Division

Phone: 202-720-1452

USDA ITS Service Desk Support Center

For e-Authentication assistance

Email: eAuthHelpDesk@ftc.usda.gov

Phone: 800-457-3642, option 1 (USDA e-Authentication Issues)

Rural Development Help Desk

For GUS system, outage or functionality assistance

Email: RD.HD@STL.USDA.GOV

Phone: 800-457-3642, option 2 (USDA Applications); then option 2 (Rural Development)

VA: Circular 26-20-32: Special Relief Following Severe Storms in Iowa

Investor Update
August 28, 2020

Source: VA

1. Purpose. This Circular expresses concern about the Department of Veterans Affairs (VA) home loan borrowers affected by the Severe Storms in Iowa, and describes measures mortgagees may employ to provide relief. Mortgage servicers and borrowers alike should review VA’s Guidance on Natural Disasters to ensure Veterans receive the assistance they need. https://www.benefits.va.gov/homeloans/documents/docs/va_policy_regarding_natural_disasters.pdf
or https://www.benefits.va.gov/WARMS/docs/admin26/m26_04/Chapter_21.docx.)

2. Forbearance Request. VA encourages holders of guaranteed loans to extend forbearance to borrowers in distress as a result of the disaster. Careful counseling with borrowers should help determine whether their difficulties are related to this disaster, or whether they stem from other sources that must be addressed. The proper use of authorities granted in VA regulations may be of assistance in appropriate cases. For example, Title 38, Code of Federal Regulations (C.F.R.), section 36.4311 allows the reapplication of prepayments to cure or prevent a default. Also, 38 C.FR. 36.4315 allows the terms of any guaranteed loan to be modified without the prior approval of VA, provided conditions in the regulation are satisfied.

3. Moratorium on Foreclosure. Although the loan holder is ultimately responsible for determining when to initiate foreclosure, and for completing termination action, VA has requested on its website (http://www.benefits.va.gov/homeloans) that holders establish a 90-day moratorium from the date of a disaster declaration on initiating new foreclosures on loans affected by major disasters. VA regulation 38 C.F.R. 36.4324(a)(3)(ii) allows additional interest on a guaranty claim when eventual termination has been delayed due to circumstances beyond the control of the holder, such as VA-requested forbearance. Due to the widespread impact of the disaster, holders should review all foreclosure referrals to ensure that borrowers have not been affected significantly enough to justify delay in referral. Any questions about impact should be discussed with the VA Regional Loan Center (RLC) of jurisdiction.

4. Late Charge Waivers. VA believes that many servicers plan to waive late charges on affected loans, and encourages all servicers to adopt such a policy for any loans that may have been affected.

5. Credit and VA Reporting. In order to avoid damaging credit records of Veteran borrowers, servicers are encouraged to suspend credit bureau reporting on affected loans. VA will not penalize affected servicers for any late default reporting to VA as a result. Please contact the appropriate RLC with any questions.

6. Activation of the National Guard. Members of the National Guard may be called to active duty to assist in recovery efforts. VA encourages servicers to extend special forbearance to National Guard members who experience financial difficulties as a result of their service.

7. Rescission: This Circular is rescinded July 1, 2021.

By Direction of the Under Secretary for Benefits

Jeffrey F. London
Executive Director
Loan Guaranty Service

VA: Circular 26-20-31: Special Relief Following California Wildfires

Investor Update
August 27, 2020

Source: VA

1. Purpose. This Circular expresses concern about the Department of Veterans Affairs (VA) home loan borrowers affected by the wildfires in California, and describes measures mortgagees may employ to provide relief. Mortgage servicers and borrowers alike should review VA’s Guidance on Natural Disasters to ensure Veterans receive the assistance they need.
(https://www.benefits.va.gov/homeloans/documents/docs/va_policy_regarding_natural_disasters.pdf
or https://www.benefits.va.gov/WARMS/docs/admin26/m26_04/Chapter_21.docx.)

2. Forbearance Request. VA encourages holders of guaranteed loans to extend forbearance to borrowers in distress as a result of the disaster. Careful counseling with borrowers should help determine whether their difficulties are related to this disaster, or whether they stem from other sources that must be addressed. The proper use of authorities granted in VA regulations may be of assistance in appropriate cases. For example, Title 38, Code of Federal Regulations (C.F.R.), section 36.4311 allows the reapplication of prepayments to cure or prevent a default. Also, 38 C.FR. 36.4315 allows the terms of any guaranteed loan to be modified without the prior approval of VA, provided conditions in the regulation are satisfied.

3. Moratorium on Foreclosure. Although the loan holder is ultimately responsible for determining when to initiate foreclosure, and for completing termination action, VA has requested on its website (http://www.benefits.va.gov/homeloans) that holders establish a 90-day moratorium from the date of a disaster declaration on initiating new foreclosures on loans affected by major disasters. VA regulation 38 C.F.R. 36.4324(a)(3)(ii) allows additional interest on a guaranty claim when eventual termination has been delayed due to circumstances beyond the control of the holder, such as VA-requested forbearance. Due to the widespread impact of the disaster, holders should review all foreclosure referrals to ensure that borrowers have not been affected significantly enough to justify delay in referral. Any questions about impact should be discussed with the VA Regional Loan Center (RLC) of jurisdiction.

4. Late Charge Waivers. VA believes that many servicers plan to waive late charges on affected loans, and encourages all servicers to adopt such a policy for any loans that may have been affected.

5. Credit and VA Reporting. In order to avoid damaging credit records of Veteran borrowers, servicers are encouraged to suspend credit bureau reporting on affected loans. VA will not penalize affected servicers for any late default reporting to VA as a result. Please contact the appropriate RLC with any questions.

6. Activation of the National Guard. Members of the National Guard may be called to active duty to assist in recovery efforts. VA encourages servicers to extend special forbearance to National Guard members who experience financial difficulties as a result of their service.

7. Rescission: This Circular is rescinded July 1, 2021.

By Direction of the Under Secretary for Benefits

Jeffrey F. London
Executive Director
Loan Guaranty Service

HUD: FHA INFO #20-64: Guidance Regarding Presidentially-Declared Major Disaster Areas During the COVID-19 Pandemic

Investor Update
September 2, 2020 

Source: HUD

Today, the Federal Housing Administration (FHA) is issuing this clarification to mortgagees about its guidance for originating and/or servicing FHA-insured forward mortgages in locations in the U.S. and its territories when the President declares a major disaster area during the COVID-19 pandemic. This declaration is made when natural disasters or other events are of such severity that it is beyond the combined capabilities of state and local governments to respond. FHA recognizes the difficulty facing many borrowers across the country in light of recent hurricanes, wildfires, and other extreme weather events in the midst of a pandemic. This guidance is intended to provide clarity to borrowers and industry partners.

To date, the President has declared a major disaster in every state and most territories in connection with COVID-19. The following guidance applies to all areas covered by an additional Presidentially-Declared Major Disaster Area (PDMDA) during the COVID-19 pandemic.

• This guidance does not pertain to the loss mitigation options for PDMDAs declared as a result of COVID-19 National Emergency, which are addressed in Mortgagee Letters 2020-06 and 2020-22.

• For FHA-insured forward mortgages secured by properties in a PDMDA:

• FHA-insured forward mortgages secured by properties in a PDMDA are subject to a 90-day foreclosure moratorium following the disaster declaration.

• In PDMDAs, FHA provides mortgagees an automatic 90-day extension from the date of the foreclosure moratorium expiration date to commence or recommence a foreclosure action or evaluate the borrower under HUD’s Loss Mitigation Program.

• For borrowers who are already on a COVID-19 Loss Mitigation Option — including a forbearance — before the date of the PDMDA, mortgagees must continue to follow the loss mitigation guidance in ML 2020-22: FHA’s COVID-19 Loss Mitigation Options.

• For all other borrowers, the mortgagee must evaluate the borrower for all loss mitigation options available to them, including any PDMDA or COVID-19 Loss Mitigation Options, as applicable, based on their reason for hardship.

•For any buildings in a PDMDA that are substantially damaged, mortgagees must follow the guidance in Single Family Housing Policy Handbook1 (SF Handbook) Section III.A.3.c.iii, Monitoring of Repairs to Substantially Damaged Homes. This requirement applies to all properties covered by an additional non-COVID-19 Presidentially-Declared Major Disaster Area during the COVID-19 pandemic, including those already under a COVID-19 Loss Mitigation Option, such as forbearance.

• Mortgagees are reminded that they must report the appropriate default status codes associated with the actions taking place.

• Default Status Code 34 must be reported when the property is in a PDMDA and/or if the borrower has been impacted until another code applies, such as loss mitigation, or until it is determined that the borrower and/or property was not impacted by the disaster. Default Reason Code 019 must be reported to indicate that the borrower’s ability to make on time mortgage payments has been impacted by property damage.

• Default Reason Code 055 must be reported for COVID-19 Loss Mitigation. If the property is also located in a PDMDA, the PDMDA must be noted in the Servicing File.

• FHA-insured Home Equity Conversion Mortgages (HECM) that become due and payable for reasons other than the death of the last surviving borrower and eligible non-borrowing spouse are subject to a 90-day extension of HECM foreclosure timelines, as most recently provided for in FHA INFO 18-40.

• In addition to the provisions found in FHA INFO 18-40, FHA is providing HECM mortgagees an automatic 90-day extension from the date of the PDMDA foreclosure expiration date to commence or recommence a foreclosure action.

Mortgagees are reminded that they should begin reaching out to affected borrowers who may require loss mitigation assistance as soon as possible post-disaster.

In preparation for assisting homeowners with longer-term recovery efforts, mortgagees should also review:

• FHA’s 203(h) Mortgage Insurance for Disaster Victims requirements in Section II.A.8.b of the SF Handbook. The 203(h) program allows FHA to insure mortgages for victims of a major disaster who have lost their homes and are in the process of rebuilding or buying another home.

• FHA’s 203(k) Rehabilitation Mortgage Insurance Program requirements in Section II.A.8.a of the SF Handbook. The 203(k) program provides mortgage financing or refinancing which includes the cost of home repairs – both structural and non-structural – into the loan amount.

Mortgagees can find more information about the policies referenced above and other FHA PDMDA and FHA COVID-19 policies on the FHA Resource Center’s Online Knowledge Base.

Quick Links:

• View Mortgagee Letters 2020-06, 2020-22 and all other archived Mortgagee Letters at: https://www.hud.gov/program_offices/administration/hudclips/letters/mortgagee

• Access the SF Handbook in online or portable document format from HUD’s Client Information Policy Systems Housing Handbooks web page at: https://portal.hud.gov/hudportal/HUD?src=/program_offices/administration/hudclips/handbooks/hsgh

• View the status of Incident Periods on the FEMA Disasters web page at: https://www.fema.gov/disasters

Additional items covered in FHA INFO #20-64: New and updated FHA Catalyst resources; job opportunity

For full announcement, please click the source link above.

ATTOM: Vacant Property and Zombie Foreclosure Report

Industry Update
August 27, 2020

Source: ATTOM Data Solutions

IRVINE, Calif. – Aug. 27, 2020 — ATTOM Data Solutions, curator of the nation’s premier property database and first property data provider of Data-as-a-Service (DaaS), today released its third-quarter 2020 Vacant Property and Zombie Foreclosure Report showing that 1.5 million (1,570,265) residential properties in the United States are vacant, representing 1.6 percent of all homes.

The report analyzes publicly recorded real estate data collected by ATTOM Data Solutions — including foreclosure status, equity, and owner-occupancy status — matched against monthly updated vacancy data. (See full methodology enclosed below). Vacancy data is available for U.S. residential properties at https://www.attomdata.com/solutions/marketing-lists/.

The third quarter analysis shows that about 216,000 homes are in the process of foreclosure, with about 7,960, or 3.7 percent, sitting empty as so-called ‘zombie foreclosures.’

The count of properties in the process of foreclosure (215,886) in the third quarter of 2020 is down 16 percent from the second quarter of 2020 (258,024). But the percentage of those properties that have been abandoned as zombie foreclosures is up from 3 percent in the second quarter of 2020.

Despite the increase, the 7,961 zombie foreclosure properties continue to represent just a tiny portion – one of every 12,500 homes – of the nation’s stock of 99.4 million residential properties.

The third-quarter 2020 data shows a drop in the number of homes at some point in the foreclosure process, but an increase in the level sitting vacant at a time when the federal government is trying to shield the housing market from an economic slide stemming from the worldwide Coronavirus pandemic.

For full report, please click the source link above.