FHA Mortgagee Letter 2015-04

On February 4, the Federal Housing Administration (FHA) published Mortgagee Letter 2015-04, subtitled Revised Notification to Homeowners of Availability of Housing Counseling Services.

U.S. DEPARTMENT OF HOUSING AND URBAN DEVELOPMENT
WASHINGTON, DC 20410-8000
OFFICE OF HOUSING

MORTGAGEE LETTER 2015-04

To  All FHA-Approved Mortgagees

Subject  Revised Notification to Homeowners of Availability of Housing Counseling Services

Purpose  This Mortgagee Letter updates the content of and provides a model template for the notice of the availability of HUD-approved housing counseling. The “Notification to Homeowners of Availability of Housing Counseling Services” provides a description of the potential services and benefits of housing counseling to delinquent borrowers.

Effective Date  Mortgagees must comply with these requirements no later than 60 days from the date of this Mortgagee Letter.

Background  Mortgagees must provide delinquent borrowers with a notice describing the availability of housing counseling offered by HUD-approved housing counseling agencies and by the mortgagee. Mortgagees are currently required to
prepare such a notice that provides the information required by FHA. To increase the effectiveness of this notice, FHA has prepared a model template of the notice that is user-friendly and designed to ensure borrowers understand how
housing counselors can assist them.

Affected Policy  The requirements set forth in this Mortgagee Letter supplement the notification requirements outlined in Mortgagee Letters 2014-01, 2013-39, and 2002-12, and referenced in HUD Handbook 4330.1, Rev-5, Sec. 7-7(H).

Please click here to view Mortgagee Letter 2015-04 in its entirety.

About Safeguard 
Safeguard Properties is the mortgage field services industry leader, preserving vacant and foreclosed properties across the U.S., Puerto Rico, Virgin Islands and Guam. Founded in 1990 by Robert Klein and headquartered in Cleveland, Ohio, Safeguard provides the highest quality service to our clients by leveraging innovative technologies and proactively developing industry best practices and quality control procedures. Consistent with Safeguard’s values and mission, we are an active supporter of hundreds of charitable efforts across the country. Annually, Safeguard gives back to communities in partnership with our employees, vendors and clients. We also are dedicated to working with community leaders and officials to eliminate blight and stabilize neighborhoods. Safeguard is dedicated to preserving today and protecting tomorrow.  Website: www.safeguardproperties.com.

FDIC Releases Additional Technical Assistance Video on CFPB Mortgage Rules

On February 13, the Federal Deposit Insurance Corporation (FDIC) issued a press release titled FDIC Releases Additional Technical Assistance Video on CFPB Mortgage Rules.

FDIC Releases Additional Technical Assistance Video on CFPB Mortgage Rules

FOR IMMEDIATE RELEASE

Media Contact:
Greg Hernandez (202) 898-6984
Cell: (202) 340-4922
Email:
ghernandez@fdic.gov

The Federal Deposit Insurance Corporation (FDIC) today announced the release of the third in a series of three new technical assistance videos developed to assist bank employees in meeting regulatory requirements. These videos address compliance with certain mortgage rules issued by the Consumer Financial Protection Bureau (CFPB). The first video, released on November 19, 2014, covered the Ability to Repay and Qualified Mortgage Rule. The second video, released on January 27, 2015, covered the Loan Officer Compensation Rule.

The third video, released today, covers the Mortgage Servicing Rules. The three technical assistance videos are intended for compliance officers and staff responsible for ensuring the bank’s mortgage lending and servicing operations comply with CFPB rules. The third video can be accessed at https://www.fdic.gov/regulations/resources/director/technical/servicing.html.

“Today’s release of the third technical assistance video on the new mortgage rules reflects our ongoing commitment to helping community banks stay up to date on the consumer compliance requirements,” said Mark Pearce, Director of the Division of Depositor and Consumer Protection. “Similar to the other recent mortgage rules, the CFPB’s mortgage servicing rules include provisions of particular relevance to community banks, and we hope this video provides useful information tailored to community bank operations.”

The FDIC’s technical assistance videos and additional information can be accessed at https://fdic.gov/regulations/resources/director/video.html.

Please click here to view the press release online.

About Safeguard 
Safeguard Properties is the mortgage field services industry leader, preserving vacant and foreclosed properties across the U.S., Puerto Rico, Virgin Islands and Guam. Founded in 1990 by Robert Klein and headquartered in Cleveland, Ohio, Safeguard provides the highest quality service to our clients by leveraging innovative technologies and proactively developing industry best practices and quality control procedures. Consistent with Safeguard’s values and mission, we are an active supporter of hundreds of charitable efforts across the country. Annually, Safeguard gives back to communities in partnership with our employees, vendors and clients. We also are dedicated to working with community leaders and officials to eliminate blight and stabilize neighborhoods. Safeguard is dedicated to preserving today and protecting tomorrow.  Website: www.safeguardproperties.com.

Fannie Mae Updates to MyCity Modification Servicer Education Webinar

On February 11, Fannie Mae announced updates to its MyCity Modification Servicer Education Webinar.

Updates to Fannie Mae’s MyCity Modification Servicer Education Webinar    
 
Updates to Fannie Mae’s MyCity Modification – Servicer Education Webinar

Join Fannie Mae to review expanded requirements for Fannie Mae’s MyCity Modification in accordance with D2-3.2-11 of the 2015 Servicing Guide.

  • Topics to be discussed include:
  • Expanded requirements for Fannie Mae’s MyCity Modification.
  • Eligibility criteria.
  • Borrower evaluation.
  • Calculation of payments.
  • Modification terms.
  • Fannie Mae’s Workout Hierarchy.
  • Borrower Solicitation.
  • Campaign Codes.
  • Evaluation Notice.

Servicers are encouraged to implement policies in this Announcement immediately; however, servicers are required to implement Fannie Mae’s MyCity Modification solution by April 1, 2015.

Recommended Audience:

Training is recommended for servicing, collections, foreclosure, and default prevention managers who service loans in Detroit, Michigan and Chicago/Cook County and are responsible for workouts for loans in default.

Training Materials:

Training materials will be emailed to all registrants the day of the session. Additionally, training materials will be available for download at the end of the session.
 
Please click here to view the announcement in its entirety.

About Safeguard 
Safeguard Properties is the mortgage field services industry leader, preserving vacant and foreclosed properties across the U.S., Puerto Rico, Virgin Islands and Guam. Founded in 1990 by Robert Klein and headquartered in Cleveland, Ohio, Safeguard provides the highest quality service to our clients by leveraging innovative technologies and proactively developing industry best practices and quality control procedures. Consistent with Safeguard’s values and mission, we are an active supporter of hundreds of charitable efforts across the country. Annually, Safeguard gives back to communities in partnership with our employees, vendors and clients. We also are dedicated to working with community leaders and officials to eliminate blight and stabilize neighborhoods. Safeguard is dedicated to preserving today and protecting tomorrow.  Website: www.safeguardproperties.com.

Fannie Mae SVC-2015-03 Servicing Guide Updates

On February 11, Fannie Mae issued Servicing Guide Announcement SVC-2015-03, subtitled Servicing Guide Updates

Servicing Guide Announcement SVC-2015-03

Servicing Guide Updates

The Servicing Guide has been updated to include the following:

  • Miscellaneous Revisions
  • Servicing Guide Revision History on AllRegs

Miscellaneous Revisions

The Servicing Guide has been revised as follows:

Servicing Guide Revision History on AllRegs

Beginning with the February 2015 Servicing Guide, all policies and requirements in the Servicing Guide subjected to a revision as a result of a Servicing Guide Announcement will have a revision history. The default view will be the current policies and requirements; however, the revision history option in AllRegs will allow the servicer to view Servicing Guide content in its previous form – prior to revision by a more recent Servicing Guide Announcement. The servicer may select the option to “Show” or “Hide” the revision history. For example, Servicing Guide E-3.3-04, Issuing Bidding Instructions, includes the existing policy as well as a revision history that reflects the policy prior to the changes introduced in LL-2014-09 and included in this Servicing Guide update.

The Servicing Guide published on AllRegs at the end of each future year will be an archive that reflects the policies and requirements as they exist at the end of the year and will show all revision histories as applicable. Servicing Guide revision histories will begin anew at the beginning of each year.

Please note the following related to the AllRegs revision history:

  • Current Servicing Guide policies and requirements are always displayed first with an option to view the revision history.
  • The revision history view will allow the servicer to view the same topic in its previous version.
  • Revision histories are shown in blue shaded boxes but will not highlight or otherwise identify the differences.
  • Revision histories are cumulative; for example, if there are three amendments to a policy topic in the same calendar year, there will be three revision histories. To view revision histories for a prior year, the servicer must refer to an archived version of the Servicing Guide.
  • The servicer must always adhere to current Fannie Mae policies and requirements.

The servicer must contact its Servicing Consultant, Portfolio Manager, or Fannie Mae’s National Servicing Organization’s Servicer Support Center at 1-888-FANNIE5 (1-888-326-6435) with any questions regarding this Announcement.

Malloy Evans
Vice President
National Servicing Organization

Please click here to view the announcement online.

About Safeguard 
Safeguard Properties is the mortgage field services industry leader, preserving vacant and foreclosed properties across the U.S., Puerto Rico, Virgin Islands and Guam. Founded in 1990 by Robert Klein and headquartered in Cleveland, Ohio, Safeguard provides the highest quality service to our clients by leveraging innovative technologies and proactively developing industry best practices and quality control procedures. Consistent with Safeguard’s values and mission, we are an active supporter of hundreds of charitable efforts across the country. Annually, Safeguard gives back to communities in partnership with our employees, vendors and clients. We also are dedicated to working with community leaders and officials to eliminate blight and stabilize neighborhoods. Safeguard is dedicated to preserving today and protecting tomorrow.  Website: www.safeguardproperties.com.

Fannie Mae Standard Modification Interest Rate Adjustment

On February 6, Fannie Mae issued Servicing Notice: Fannie Mae Standard Modification Interest Rate Adjustment

Servicing Notice

Fannie Mae Standard Modification Interest Rate Adjustment

Fannie Mae is adjusting the Fannie Mae Standard Modification Interest Rate required for all Fannie Mae conventional mortgage loan modifications, excluding Fannie Mae HAMP Modifications. The servicer must implement the new interest rate indicated on the Fannie Mae Standard Modification Interest Rate Exhibit for any mortgage loan modification evaluation conducted on or after February 13, 2015.

NOTE: As a reminder, the interest rate used to determine the final modification terms must be the same fixed interest rate that was used when determining eligibility for the Trial Period Plan and calculating the Trial Period Plan payment.

Please click here to view the notice online.

About Safeguard 
Safeguard Properties is the mortgage field services industry leader, preserving vacant and foreclosed properties across the U.S., Puerto Rico, Virgin Islands and Guam. Founded in 1990 by Robert Klein and headquartered in Cleveland, Ohio, Safeguard provides the highest quality service to our clients by leveraging innovative technologies and proactively developing industry best practices and quality control procedures. Consistent with Safeguard’s values and mission, we are an active supporter of hundreds of charitable efforts across the country. Annually, Safeguard gives back to communities in partnership with our employees, vendors and clients. We also are dedicated to working with community leaders and officials to eliminate blight and stabilize neighborhoods. Safeguard is dedicated to preserving today and protecting tomorrow.  Website: www.safeguardproperties.com.

Fannie Mae MBS Call-In Elimination Process Requirements

On January 30, Fannie Mae announced that MBS Call-In Elimination Servicer Process Requirements and Investor Reporting Scenarios are now available. 

Fannie Mae MBS Call-In Elimination Process Requirements

A key goal of FHFA’s 2012 Strategic Plan for Enterprise Conservatorships involves introducing a new securitization infrastructure to align and improve the business practices of Fannie Mae and Freddie Mac. The new securitization infrastructure, the Common Securitization Platform (CSP), will be used by Fannie Mae, and Freddie Mac. In preparation for using the CSP, Fannie Mae is updating its Single Family Investor Reporting requirements:

  • Elimination of Mortgage Backed Security (MBS) Pool Balance Reporting: Eliminate the need for servicers to report Single Family MBS SWAP security balances to Fannie Mae.
  • Changes to Due Dates for Fannie Mae Monthly Investor Reporting
  • Adjust Removal Transactions Reporting: Require servicers to report removal transactions (payoffs, repurchases and foreclosures) as the transactions are processed by servicers.
  • Align Data Reporting Cycle: Align the investor reporting due dates for Scheduled/Scheduled (S/S), Scheduled/Actual (S/A), and Actual/Actual (A/A) remittance type mortgage loans.

Fannie Mae is targeting the third quarter of 2016 for these changes to be effective. Fannie Mae will notify servicers once a specific effective date is established.

Please click here to view the announcement in its entirety.

Please click here for a link to Fannie Mae’s MBS Call-In Elimination page.

About Safeguard 
Safeguard Properties is the mortgage field services industry leader, preserving vacant and foreclosed properties across the U.S., Puerto Rico, Virgin Islands and Guam. Founded in 1990 by Robert Klein and headquartered in Cleveland, Ohio, Safeguard provides the highest quality service to our clients by leveraging innovative technologies and proactively developing industry best practices and quality control procedures. Consistent with Safeguard’s values and mission, we are an active supporter of hundreds of charitable efforts across the country. Annually, Safeguard gives back to communities in partnership with our employees, vendors and clients. We also are dedicated to working with community leaders and officials to eliminate blight and stabilize neighborhoods. Safeguard is dedicated to preserving today and protecting tomorrow.  Website: www.safeguardproperties.com.

Fannie Mae Consumer’s Positive Financial Attitudes a Good Sign for Housing

On February 9, Fannie Mae published a release titled Consumers’ Positive Financial Attitudes a Good Sign for Housing

Consumers’ Positive Financial Attitudes a Good Sign for Housing

WASHINGTON, DC – Consumer optimism toward the housing market gained some momentum last month following a dip in December, likely getting a boost from their increasingly positive financial outlook, according to results from Fannie Mae’s January 2015 National Housing Survey™. The share of respondents who said their household income is significantly higher than it was 12 months ago rose 4 percentage points to 29 percent, and the share expecting their personal financial situation to improve over the next year increased to 48 percent – both all-time survey highs. After dropping in December, the share who said it is a good time to buy a home increased 3 percentage points to 67 percent, and the share saying they would buy rather than rent if they were to move jumped 5 percentage points to 66 percent, marking the first increase since September 2014.

“Consumers are as positive about their personal finances at the start of 2015 as they have been since we launched the National Housing Survey in 2010, and this optimism seems to be spilling over into housing market attitudes,” said Doug Duncan, senior vice president and chief economist at Fannie Mae. “Consumers are more optimistic about the environment both for buying and for selling a home today, and the share who plan to own on their next move has jumped back up, reversing a three-month trend toward renting. These results are in line with lender optimism about future growth in their mortgage origination business, as shown in our Mortgage Lender Sentiment Survey™. Overall, these are good signs to start off 2015 and are consistent with our expectation that strengthening employment and economic activity will boost the speed of the housing recovery.”

SURVEY HIGHLIGHTS

Homeownership and Renting

  • The average 12-month home price change expectation rose to 2.5 percent.
  • The share of respondents who say home prices will go up in the next 12 months rose to 49 percent. The share who say home prices will go down remained constant at 8 percent.
  • The share of respondents who say mortgage rates will go up in the next 12 months decreased by 3 percentage points to 45 percent.
  • Those who say it is a good time to buy a house increased to 67 percent. Those who say it is a good time to sell increased to 44 percent—tying an all-time survey high.
  • The average 12-month rental price change expectation decreased to 3.6 percent.
  • The percentage of respondents who expect home rental prices to go up in the next 12 months fell slightly to 52 percent.
  • The share of respondents who think it would be easy to get a home mortgage today fell to 50 percent, while the share saying it would be difficult to get a mortgage rose 3 percentage points to 47 percent.
  • The share who say they would buy if they were going to move rose to 66 percent, while the share who would rent decreased 5 percentage points to 29 percent.

The Economy and Household Finances

  • The share of respondents who say the economy is on the right track increased by 3 percentage points to 44 percent.
  • The percentage of respondents who expect their personal financial situation to get better over the next 12 months increased to 48 percent—an all-time survey high.
  • The share of respondents who say their household income is significantly higher than it was 12 months ago rose 4 percentage points to 29 percent—an all-time survey high.
  • The share of respondents who say their household expenses are significantly higher than they were 12 months increased to 35 percent.

The most detailed consumer attitudinal survey of its kind, Fannie Mae’s National Housing Survey™ polled 1,000 Americans via live telephone interview to assess their attitudes toward owning and renting a home, home and rental price changes, homeownership distress, the economy, household finances, and overall consumer confidence. Homeowners and renters are asked more than 100 questions used to track attitudinal shifts (findings are compared to the same survey conducted monthly beginning June 2010). To reflect the growing share of households with a cell phone but no landline, the National Housing Survey has increased its cell phone dialing rate to 60 percent as of October 2014. For more information, please see the Technical Notes. Fannie Mae conducts this survey and shares monthly and quarterly results so that we may help industry partners and market participants target our collective efforts to stabilize the housing market in the near-term, and provide support in the future.

For detailed findings from the January 2015 survey, as well as technical notes on survey methodology and questions asked of respondents associated with each monthly indicator, please visit the Fannie Mae Monthly National Housing Survey page on fanniemae.com. Also available on the site are in-depth topic analyses, which provide a detailed assessment of combined data results from three monthly studies. The January 2015 National Housing Survey was conducted between January 1, 2015 and January 22, 2015. Most of the data collection occurred during the first two weeks of this period. Interviews were conducted by Penn Schoen Berland, in coordination with Fannie Mae.

Please click here to view the release online.

About Safeguard 
Safeguard Properties is the mortgage field services industry leader, preserving vacant and foreclosed properties across the U.S., Puerto Rico, Virgin Islands and Guam. Founded in 1990 by Robert Klein and headquartered in Cleveland, Ohio, Safeguard provides the highest quality service to our clients by leveraging innovative technologies and proactively developing industry best practices and quality control procedures. Consistent with Safeguard’s values and mission, we are an active supporter of hundreds of charitable efforts across the country. Annually, Safeguard gives back to communities in partnership with our employees, vendors and clients. We also are dedicated to working with community leaders and officials to eliminate blight and stabilize neighborhoods. Safeguard is dedicated to preserving today and protecting tomorrow.  Website: www.safeguardproperties.com.

Comment Period for Amendments to CFPB?s TILA/RESPA Rules Open Until March 16

On February 17, DS News published an article discussing an announcement from the Federal Register detailing the timeframe in which interested parties may comment on proposed amendments to the Consumer Financial Protection Bureau’s TILA/RESPA rules. 

Comment Period for Amendments to CFPB’s TILA/RESPA Rules Open Until March 16

The commenting period for the proposed amendments to the Consumer Financial Protection Bureau (CFPB)’s TILA/RESPA rules is open until March 16, according to the Federal Register website.

The proposed amendments were first published in the Federal Register on December 15. CFBP’s mortgage rules were first proposed in 2013 and went into effect in January 2014; the proposed amendments to the rules are under the Real Estate Settlement Procedures Act (Regulation X, or REPSA) and the Truth in Lending Act (Regulation Z, or TILA).

“These proposed amendments focus primarily on clarifying, revising, or amending provisions regarding force-placed insurance notices, policies and procedures, early intervention, and loss mitigation requirements under Regulation X’s servicing provisions; and periodic statement requirements under Regulation Z’s servicing provisions,” the rule states on the Federal Register site. “The proposed amendments also address proper compliance regarding certain servicing requirements when a consumer is a potential or confirmed successor in interest, is in bankruptcy, or sends a cease communication request under the Fair Debt Collection Practices Act.”

Noteworthy proposed amendments include:

  • For the purpose of RESPA, expanding the definition of “borrower” to include successors in interest, which are defined as members “of any of the categories of successors in interest who acquired an ownership interest in the property securing a mortgage loan in a transfer protected by the Garn-St Germain Act.”
  • Loosening the requirement that servicers provide both the name of the trust and appropriate contact information for the trustee, which can be burdensome, particularly when the trustee is Fannie Mae or Freddie Mac. The amendment would require the servicers to request only the loan’s owner or assignee by providing the name and contact information for Fannie Mae and Freddie Mac if one of the GSEs is the trustee, investor, or guarantor of the loan, and the servicer would not be required to provide the name of the trust. However, the servicer would still be required to give the name or number of the trust pool should the borrower specifically request that information, regardless of whether one of the GSEs is involved in the loan.
  • Requiring lenders to offer loss mitigation options to borrowers more than once over the lifetime of a loan, should a borrower become current on his or her loan after a delinquency. Currently, lenders are required to offer loss mitigation to a borrower only once over the life of a loan regardless of the borrower’s payment history.

Interested parties may submit a comment on the proposed amendments by visiting www.regulations.gov or emailing FederalRegisterComments@cfpb.gov and putting CFPB-2014-0033 AND/OR RIN 3170-AA49 in the subject line of the email. The amendments were reportedly conceived based on feedback received from mortgage servicers. According to a report from JD Supra, more than 40 comments had been submitted as of February 17.

Please click here to view the article online.

About Safeguard 
Safeguard Properties is the mortgage field services industry leader, preserving vacant and foreclosed properties across the U.S., Puerto Rico, Virgin Islands and Guam. Founded in 1990 by Robert Klein and headquartered in Cleveland, Ohio, Safeguard provides the highest quality service to our clients by leveraging innovative technologies and proactively developing industry best practices and quality control procedures. Consistent with Safeguard’s values and mission, we are an active supporter of hundreds of charitable efforts across the country. Annually, Safeguard gives back to communities in partnership with our employees, vendors and clients. We also are dedicated to working with community leaders and officials to eliminate blight and stabilize neighborhoods. Safeguard is dedicated to preserving today and protecting tomorrow.  Website: www.safeguardproperties.com.

CFPB Prepared Remarks of Richard Cordray

On February 10, the Consumer Financial Protection Bureau published a news release containing the prepared remarks of Richard Cordray at the National Credit Union Administration Webinar.

Prepared Remarks of CFPB Director Richard Cordray at the National Credit Union Administration Webinar

Hello and thank you for taking time to join NCUA’s webinar today. I would like to personally thank Chairman Matz for allowing the Bureau the opportunity to speak to you directly and hear your experience with our work, most especially our mortgage rules.

I want to start by thanking all of you for your help and your leadership, which has improved our work immensely. In my meetings with credit union executives, several have mentioned that credit unions were the true consumer protectors long before our agency was even conceived. I believe that too, and I address you today in that spirit.
 
I first want to say something I have said to you before, but will say again to reinforce one of our important beliefs at the Consumer Bureau. We are well aware – and for me this goes back to my tenure as Ohio Treasurer and Ohio Attorney General – that credit unions were not a cause of the recent financial crisis. You were not underwriting the bad loans that brought down the housing market. Instead, you continued to uphold sound underwriting standards even though you lost customers and market share to irresponsible lenders who did not play by the rules. And you sounded the alarm well before the growing irregularities in the mortgage market caused the credit crunch that sank the economy.
 
The Bureau is working to promote responsible practices in the marketplace, to make costs and risks clearer to consumers up front, and to make markets, particularly the mortgage market, work better for consumers, responsible providers, and the economy as a whole.
 
To that end, we have incorporated into our mortgage rules some special provisions that provide smaller creditors like most credit unions with different treatment from larger financial institutions, including the large banks. Yet we have not stopped thinking about the challenges that smaller creditors face as they continue their traditions of lending flexibly but responsibly, which has been a key to their support for many consumers, especially in smaller communities around the country. And we have continued to listen to feedback, including your thoughts and concerns, on these issues and to consider whether we can and should do even more to reinforce our perspective and provide support for smaller responsible creditors like credit unions.
 
To this end, a recent proposal that we have just issued reflects again our favorable perspective on credit unions and other small creditors in this marketplace. We proposed several changes to our mortgage rules in order to facilitate responsible lending by small creditors, particularly in rural and underserved areas. If it is finalized, the proposal would increase the number of financial institutions able to offer certain types of mortgages in rural and underserved areas, and help small creditors adjust their business practices to comply with the new rules.
 
Among other things, the proposed amendments to the rules would expand substantially the definition of small creditor. Under the proposal, the loan origination limit for small-creditor status would be raised from 500 first-lien mortgage loans by the creditor and its affiliates in the preceding year to 2,000 such loans. It would also, as many of you have suggested in one way or another, provide specific relief for loans held in portfolio by smaller creditors and their affiliates, which would not be counted at all toward the annual limit of 2,000 first-lien mortgage loans. We also propose to add a grace period so that any creditor who exceeded this limit in the prior year would not have their status adjusted until April 1st of the next year. The upshot is that even though the small creditor provisions already covered about 95 percent of all credit unions around the country, we now propose to expand them even further to cover all but about 150 credit unions.
 
The recent proposal would also expand the definition of “rural” to take account of feedback, including what we have heard from lenders in different parts of the country. To recap the history here, Congress in the Dodd-Frank Act sharply restricted balloon lending other than in “rural and underserved” areas. Congress also provided an exemption to certain creditors that operate predominantly in “rural or underserved areas” from the requirement for the establishment of escrow accounts for higher-priced mortgage loans. Congress delegated to the Board, and after the transfer date, to the Bureau the job of defining what those areas would be. The Federal Reserve developed an original proposal that would have covered approximately 2 percent of the population.

Once the CFPB became a full-fledged agency, this task passed to us and we revised that approach to greatly expand the definition of “rural” to encompass about 9 percent of the population – almost five times the scope of the original Fed proposal. Once we finalized that rule, we heard further from many of you and other smaller creditors that they believed even this broader definition was too narrow, and so we agreed to go back and consider it further. If finalized, the recent proposal would expand on our current definition of “rural” by adding all census blocks that are not in urban areas, which would further expand the coverage of “rural” to encompass about 22 percent of the population. Having seen some of the state maps under this new approach, I am satisfied that it proposes a broad but accurate view of what is a “rural” area around the country for purposes of mortgage lending and would be an appropriate landing place, subject to what we may hear and learn from the public notice-and-comment process.
 
We have undertaken this extra work and developed this proposal, again, because we strongly believe that smaller creditors such as credit unions play a vital role in assuring access to credit for consumers in many communities – particularly in rural or underserved areas. The proposal will help consumers in those areas access responsible loans while also maintaining important consumer protections.
 
Our ongoing work to improve the mortgage market, much of which is mandated by Congress, also includes our new Know Before You Owe mortgage disclosure forms that will take effect in August 2015. For more than 30 years, federal law has generally required that within three business days of receiving a mortgage application, mortgage lenders must deliver two different, overlapping disclosures to consumers. This was confusing to the public and was also duplicative and unnecessarily burdensome for mortgage lenders. Congress required us to take on the job of fixing that by integrating the forms so that only one form will be necessary at the application stage and at the closing stage.
 
Under our new rule consumers will no longer receive these overlapping forms. Instead, they will get a single form three business days after applying for a loan – which will be known as the Loan Estimate. They will get another form, which will be known as the Closing Disclosure, three business days before finalizing a loan. These new forms will enable consumers to more readily spot crucial information such as the interest rate, monthly payments, and total closing costs, as well as any special risk factors that could lead to payment increases over time.
 
One of our main goals with our Know Before You Owe initiative is improving consumer understanding in various consumer finance markets, including here in the mortgage market. We have made it a point to present the information in plain language, in a format that is easy to follow, where the costs and risks of the loan are made clear.
 
Another major goal is to improve the experience when consumers are comparing various mortgage offers. The design and layout of the form makes it easy for consumers to compare multiple Loan Estimates for different loan offers and lenders. Consumers will be better able to weigh price differences between the terms of each offering – such as when interest rates are likely to adjust on one loan compared to the other. Again, this is not something that the Consumer Bureau did on its own; Congress changed the law to make sure it would be done.
 
While these forms are not required until August, the mortgage industry has been aware of the final rule for over a year and everyone should be already working to be ready by then. We understand that the new rule involves significant changes to business operations and technology platforms, which requires close collaboration with third-party service providers. While many mortgage institutions are already deep into implementing these changes, we want to make sure that everyone understands the need to be focusing on August 2015 now.
 
To help you get to August 2015 as easily as possible, we introduced a TILA-RESPA Regulatory Implementation webpage last April on our website at consumerfinance.gov. On that webpage, we have posted the rule and several helpful tools, including a Small Entity Compliance Guide, a guide to the new forms, disclosure timeline examples, and a number of sample forms that illustrate how the forms will look for different loan types. Together, these tools provide a comprehensive explanation of the new requirements and the new forms.
 
Recognizing that this rule may require the development of technology to populate the forms, we also developed a guide to walk through the form content, field by field. We have received very positive feedback on these materials and encourage everyone to use them. In addition to these materials, we also have been streamlining interpretive guidance on the new provisions and delivering it through a series of webinars. A link to the recorded webinars can be found on the Regulatory Implementation page of our website. And coming up tomorrow, the Bureau and NCUA will host another webinar to help institutions prepare for the integrated disclosures.
 
We also published a readiness guide to give industry a broad checklist of things to do to prepare for the rules taking effect – like updating policies and procedures and providing training for staff. In sum, we are trying to make this rule, like all of our rules, more understandable and user-friendly – so that you are ready to implement the new disclosure requirements by August.
 
In additional to these important rulemakings, we recently released a new initiative called “Owning a Home,” which provides great new tools to help consumers throughout the experience of buying a home. The tools include a guide to loan options and a closing checklist, written in plain language. If consumers need help understanding the difference between a fixed-rate and adjustable-rate mortgage, our tools will be able to assist. If people need help deciding how much they can borrow, our tools will be able to help with the calculations. Or if they need help understanding the new mortgage disclosure forms, Owning a Home will be able to explain all that. These and other tools will be added over the course of the year in order to give people a comprehensive and comprehensible picture of the entire home buying process.
 
One critical feature contained in Owning a Home is the Rate Checker, a tool currently in beta release that helps consumers make more informed mortgage decisions. It incorporates information from actual lenders from a variety of large and regional banks and credit unions. This is an important tool to encourage and facilitate consumers in shopping for mortgages, and we will continue to refine and improve it as we go. Our tools also help consumers understand how lower rates translate into dollars saved. It can be hard to know what an extra quarter or half percent of interest means in real money. So Owning a Home makes it easy to compare different interest rates and to see how much they will cost.
 
Consumers are able to go to our website and plug in their information, as often as they like, whenever they like, to become more familiar with their options and see the value of shopping. They will gain more confidence about the crucial decisions they need to make about the type of mortgage to choose. And it is worth noting again from our survey findings that as consumers gain more confidence about the process, they become more likely to shop for a mortgage. Our goal is to improve the mortgage market and the mortgage experience for consumers. A mortgage is often the biggest financial decision people will ever make. We believe they deserve to be treated fairly during that process. They deserve to be given the kind of accurate and helpful information they need to properly understand all aspects of their loan. Educated and informed consumers are important to ensure the marketplace functions properly. Of course, all of this is also in line with the best traditions of the credit union movement.
 
Our rules and our initiatives are designed to achieve these goals while promoting responsible business practices. Through these efforts, and our vigilant oversight, we will be able to realize a stronger, more sustainable marketplace. Both consumers and credit unions will be better off if we are able to do that. Thank you for allowing me to join you today.

Please click here to view the prepared remarks online.

About Safeguard 
Safeguard Properties is the mortgage field services industry leader, preserving vacant and foreclosed properties across the U.S., Puerto Rico, Virgin Islands and Guam. Founded in 1990 by Robert Klein and headquartered in Cleveland, Ohio, Safeguard provides the highest quality service to our clients by leveraging innovative technologies and proactively developing industry best practices and quality control procedures. Consistent with Safeguard’s values and mission, we are an active supporter of hundreds of charitable efforts across the country. Annually, Safeguard gives back to communities in partnership with our employees, vendors and clients. We also are dedicated to working with community leaders and officials to eliminate blight and stabilize neighborhoods. Safeguard is dedicated to preserving today and protecting tomorrow.  Website: www.safeguardproperties.com.

Bipartisan Legislation Aims to Create Independent Inspector General for Consumer Financial Protection Bureau

On February 18, National Mortgage Professional published an article titled New Push to Create CFPB Inspector General.

New Push to Create CFPB Inspector General

A new bipartisan effort is underway to create the Office of an Independent Inspector General to oversee the Consumer Financial Protection Bureau (CFPB).

The Bureau of Consumer Financial Protection-Inspector General Act of 2015 has been put forward by Rep. Steve Stivers (R-OH) and Rep. Tim Walz (D-MN). The representatives noted that there are more than 30 federal departments or agencies that have an independent Inspector General, but the CFPB shares an Inspector General with the Federal Reserve—and that Inspector General is appointed by the Fed leadership without congressional confirmation. Under the new legislation, a new CFPB Inspector General focusing solely on the Bureau’s activities would be appointed by the president and then confirmed by the Senate.

For many of the CFPB’s critics, the bureau’s lack of oversight has created an entity that is not accountable to either the federal or executive branches of government. Although congressional hearings have been held on a number of controversies relating to the CFPB, ranging from price overruns in the construction of the Bureau’s new headquarters, to charges of racial discrimination within CFPB personnel practices, the bureau’s leadership can operate independently without fear of having its budget curtailed (it receives its financing from the Federal Reserve and not from congressional appropriations) or being censured for questionable actions (it does not answer to Office of Management and Budget guidelines, rules and regulations).

“Government accountability is important now, more than ever,” said Rep. Stivers, who had unsuccessfully introduced a similar bill in the last Congress. “This legislation will allow for increased oversight of an agency that has been given broad authority. It is important that we take the necessary steps to ensure the CFPB is accountable to the American people.”

“The CFPB is an important agency that works to ensure that you, the consumer, are protected from things like predatory payday lenders, shoddy mortgage bankers and defective products,” said Rep. Walz. “Their work is important, but that doesn’t mean that they don’t need oversight. I fully support their cause, to stand up for you and believe the appointment of an independent Inspector General will only increase their ability to fulfill their important mission.”

Please click here to view the article online.

About Safeguard 
Safeguard Properties is the mortgage field services industry leader, preserving vacant and foreclosed properties across the U.S., Puerto Rico, Virgin Islands and Guam. Founded in 1990 by Robert Klein and headquartered in Cleveland, Ohio, Safeguard provides the highest quality service to our clients by leveraging innovative technologies and proactively developing industry best practices and quality control procedures. Consistent with Safeguard’s values and mission, we are an active supporter of hundreds of charitable efforts across the country. Annually, Safeguard gives back to communities in partnership with our employees, vendors and clients. We also are dedicated to working with community leaders and officials to eliminate blight and stabilize neighborhoods. Safeguard is dedicated to preserving today and protecting tomorrow.  Website: www.safeguardproperties.com.

x

CEO

Alan Jaffa

Alan Jaffa is the Chief Executive Officer for Safeguard Properties, steering the company as the mortgage field services industry leader. He also serves on the board of advisors for SCG Partners, a middle-market private equity fund focused on diversifying and expanding Safeguard Properties’ business model into complimentary markets.

Alan joined Safeguard in 1995, learning the business from the ground up. He was promoted to Chief Operating Officer in 2002, and was named CEO in May 2010. His hands-on experience has given him unique insights as a leader to innovate, improve and strengthen Safeguard’s processes to assure that the company adheres to the highest standards of quality and customer service.

Under Alan’s leadership, Safeguard has grown significantly with strategies that have included new and expanded services, technology investments that deliver higher quality and greater efficiency to clients, and strategic acquisitions. He takes a team approach to process improvement, involving staff at all levels of the organization to address issues, brainstorm solutions, and identify new and better ways to serve clients.

In 2008, Alan was recognized by Crain’s Cleveland Business in its annual “40-Under-40” profile of young leaders. He also was named a NEO Ernst & Young Entrepreneur Of The Year® Award finalist in 2013.

x

Esq., General Counsel and EVP

Linda Erkkila

Linda Erkkila is the General Counsel and Executive Vice President for Safeguard Properties, with oversight of legal, human resources, training, and compliance. Linda’s broad scope of oversight covers regulatory issues that impact Safeguard’s operations, risk mitigation, strategic planning, human resources and training initiatives, compliance, insurance, litigation and claims management, and counsel related to mergers, acquisition and joint ventures.

Linda assures that Safeguard’s strategic initiatives align with its resources, leverage opportunities across the company, and contemplate compliance mandates. She has practiced law for 25 years and her experience, both as outside and in-house counsel, covers a wide range of corporate matters, including regulatory disclosure, corporate governance compliance, risk assessment, compensation and benefits, litigation management, and mergers and acquisitions.

Linda earned her JD at Cleveland-Marshall College of Law. She holds a degree in economics from Miami University and an MBA. Linda was previously named as both a “Woman of Influence” by HousingWire and as a “Leading Lady” by MReport.

x

COO

Michael Greenbaum

Michael Greenbaum is the Chief Operating Officer of Safeguard Properties, where he has played a pivotal role since joining the company in July 2010. Initially brought on as Vice President of REO, Mike’s exceptional leadership and strategic vision quickly propelled him to Vice President of Operations in 2013, and ultimately to COO in 2015. Over his 14-year tenure at Safeguard, Mike has been instrumental in driving change and fostering innovation within the Property Preservation sector, consistently delivering excellence and becoming a trusted partner to clients and investors.

A distinguished graduate of the United States Military Academy at West Point, Mike earned a degree in Quantitative Economics. Following his graduation, he served in the U.S. Army’s Ordnance Branch, where he specialized in supply chain management. Before his tenure at Safeguard, Mike honed his expertise by managing global supply chains for 13 years, leveraging his military and civilian experience to lead with precision and efficacy.

x

CFO

Joe Iafigliola

Joe Iafigliola is the Chief Financial Officer for Safeguard Properties. Joe is responsible for the Control, Quality Assurance, Business Development, Marketing, Accounting, and Information Security departments. At the core of his responsibilities is the drive to ensure that Safeguard’s focus remains rooted in Customer Service = Resolution. Through his executive leadership role, he actively supports SGPNOW.com, an on-demand service geared towards real estate and property management professionals as well as individual home owners in need of inspection and property preservation services. Joe is also an integral force behind Compliance Connections, a branch of Safeguard Properties that allows code enforcement professionals to report violations at properties that can then be addressed by the Safeguard vendor network. Compliance Connections also researches and shares vacant property ordinance information with Safeguard clients.

Joe has an MBA from The Weatherhead School of Management at Case Western Reserve University, is a Certified Management Accountant (CMA), and holds a bachelor’s degree from The Ohio State University’s Honors Accounting program.

x

Business Development

Carrie Tackett

Business Development Safeguard Properties