VA Circular 26-16-8 VA Update on Flint, Michigan Water Contamination

Investor Update
March 8, 2016

1. Purpose. This Circular provides guidance on the Department of Veterans Affairs’ (VA) Minimum Property Requirements (MPRs) as a result of the emergency declaration in Genesee County, Michigan due to water contamination.

2. Policy. In accordance with Chapter 12, Section 3 of the VA Lender’s Handbook, each property which will become the security for a VA-guaranteed loan must have: “A continuing supply of safe and potable water for drinking and other household uses.” VA considers this to mean safe and potable water for bathing, showering and sanitary uses. Properties not in compliance with this MPR will not be eligible for VA guaranty.

3. Action. Proper mitigation of lead contaminated water must include a central filtering system which filters all water that could come in contact with the property’s occupants. The central filtration system must be acceptable to the local health authority and when properly maintained, provide safe, potable water. Information about filtration systems that reduce the amount of lead in a residential water system can be found here: http://www.nsf.org/newsroom/consumer-guide-to-nsf-international-certified-lead-filtration-devices. Veterans and their families are encouraged to follow the manufacturer’s guidelines for the maintenance, inspection, and repair of the filtering system.

a. Appraisers must comment and adjust for any market reaction discovered as a result of the water contamination, as well as any environmental stigma that may be attached to these properties, as appropriate. Appraisers must note if the subject property is connected to the Flint, Michigan water district and whether a filtration system is present. If an appraiser indicates that a property does not meet the MPRs, it must be repaired.

b. Lenders will condition the Notice of Value (NOV) on all properties that are connected to the Flint, Michigan water district for Water System Acceptability (item 5a), and if the filtration system is called out for repair (item 10). Certification of the filter system must be completed by a licensed plumber or local government building/utility inspector. Evidence that the water is safe
and potable must be provided prior to loan guaranty.

c. The lender will also require an acknowledgement stating that the Veteran is aware the municipal water system is contaminated with lead and that the home contains a central water filtration system. In order for this to be effective, the system must be inspected and maintained to include filter replacements per the manufacturers’ recommendations. d. VA liquidation appraisals will still be conditioned “As Is” and any MPR items should be noted in the report.
 
4. Interest Rate Reduction Refinance Loans (IRRRLs). If the lender normally requires an appraisal due to investor requirements, VA will require a lender to follow the guidelines listed in Section 3. If an appraisal is not ordered, a water test must show that the property does meet the MPRs for safe and potable water.

5. Rescission. This Circular is rescinded April 1, 2018.

By Direction of the Under Secretary for Benefits

Michael J. Frueh
Director, Loan Guaranty Service

Source: VA

Additional Resource:

Circular 26-16-6 Special Relief Following State of Michigan Contaminated Water

VA Circular 26-16-6 Special Relief Following State of Michigan Contaminated Water

Investor Update
March 1, 2016

1. Purpose. This Circular expresses concern about the Department of Veterans Affairs (VA) home loan borrowers affected by contaminated water in the State of Michigan, and describes measures mortgagees may employ to provide relief.

2. Direct and Indirect Impact on Borrowers. Directly affected are those homes where the water is contaminated and the families of those affected. Also directly affected are those whose work environments have water contamination as a result. Many others have been indirectly affected, including business partners of those in the federally declared emergency areas announced by the Federal Emergency Management Agency (FEMA), and family members or friends living outside the emergency area who shelter displaced evacuees.

3. Forbearance Request. VA encourages holders of guaranteed loans to extend every possible forbearance to borrowers in distress as a result of this water contamination. Careful counseling with borrowers should help determine whether their difficulties are directly or indirectly related, or whether they stem from other sources that must be addressed outside the guidance of this circular. The proper use of authorities granted in VA regulations may be of assistance in appropriate cases. For example, Title 38, Code of Federal Regulations (CFR), section 36.4311 (Prepayments) allows the reapplication of prepayments to cure or prevent a default. This means that if a borrower has been making additional principal payments over a period of years, the principal balance may be increased up to the scheduled balance and the increase applied toward regular installments. Also, 38 CFR 36.4315 (Loan modifications) allows the terms of any guaranteed loan to be modified without the prior approval of VA, provided certain conditions in the regulation are satisfied.

4. Moratorium on Foreclosure. Although the loan holder is ultimately responsible for determining when to initiate foreclosure and for completing termination action, VA has requested on its website (http://www.benefits.va.gov/homeloans) that holders establish a 90-day moratorium, from the date of the emergency declaration, on initiating new foreclosures in the affected area. VA regulation 38 CFR 36.4324(a)(3)(ii) allows additional interest on a guaranty claim when eventual termination has been delayed due to circumstances beyond the control of the holder, such as VA-requested forbearance. The initial request applies to loans in the federally declared emergency area, which VA believes should include areas declared by FEMA as eligible for public assistance as well as those areas eligible for individual assistance. Because of the impact of the water contamination, holders should ensure that all foreclosure referrals nationwide during the moratorium are reviewed prior to initiation to ensure that borrowers have not been affected significantly enough to justify delay in referral. Any questions about impact should be discussed with the VA Regional Loan Center (RLC) of jurisdiction.

5. Late Charge Waivers. VA believes that many servicers plan to waive late charges on loans in the declared emergency area, and VA encourages all servicers to adopt such a policy for any loans that may have been affected due to the ripple effect as mentioned in Paragraph 2.

6. Credit and VA Reporting. In order to avoid damaging credit records of Veteran borrowers in the affected areas, VA encourages servicers to consider suspension of credit reporting on any Veteran borrowers who have been affected by the water contamination. Please contact the appropriate RLC with any questions.

7. Rescission: This Circular is rescinded April 1, 2018.

By Direction of the Under Secretary for Benefits

Michael J. Frueh
Director, Loan Guaranty Service

Source: VA

U.S. Department of the Treasury Prepared Remarks of Monique Rollins

Investor Upate
February 29, 2016

As prepared for delivery
 
LAS VEGAS –  For most of its history, private label securitization (PLS) has served as a valuable part of the housing finance market.  It helped expand access to credit for many qualified Americans, who did not meet the underwriting criteria or conforming loan limits of Fannie Mae or Freddie Mac or qualify for Federal Housing Administration (FHA) insurance.  However, the 2008 financial crisis exposed huge structural deficiencies in PLS that led to tremendous losses and severely damaged the trust of market participants.  The pre-crisis PLS market was rife with conflicts of interest, inadequate investor protections, overreliance on credit ratings, contractual enforcement failures and a lack of transparency.  We therefore believe that, while the PLS market can provide a channel for mortgage financing that is responsible and not reliant on a taxpayer-backed guarantee, its return must happen in a reformed and sustainable way.  A reformed PLS market complements the Administration’s efforts to support the housing recovery on numerous fronts by improving access to credit and helping homeowners.  While we do not see the PLS channel as a total panacea, it is one of a number of channels that can responsibly improve access to credit and strengthen the housing recovery.
 
In 2014, Secretary Lew announced a Treasury-led effort to help catalyze the private label residential mortgage-backed securities (RMBS) market through engagement with market participants and other stakeholders, which we will refer to as the PLS Initiative. Treasury published a Request for Information in the Federal Register seeking public input on the challenges facing the market.  We facilitated a credit rating agency exercise to provide greater transparency into post-crisis rating methodologies for residential mortgage loans.   And, observing a collective action problem, we believed Treasury was well positioned to facilitate a dialogue among market participants whose trust had been badly damaged.  So, we brought together institutional investors, issuers, servicers, ratings agencies, due diligence firms and other key stakeholders and provided an open and neutral forum for engagement.  As we have heard from these stakeholders firsthand over the past year and a half, in order to rebuild investor confidence, establish a resilient, sustainable transaction architecture, and bring back significant capital to the non-agency housing market in a responsible way, significant structural reforms are needed. 
 
Early on in the process, Initiative participants explored the potential for a so-called benchmark transaction, which could have become a de facto standard that other market participants could replicate in order to grow issuance volumes and create liquidity.  But given the complexity of the issues at hand and the lack of favorable market conditions, their focus shifted toward addressing a set of specific structural reforms, and here they have made significant progress. 
 
I will now review some highlights from these discussions.  Please keep in mind that this summary does not represent consensus recommendations from the group but rather reflects ideas that were raised by participants and explored extensively within the Initiative.  I would also like to note that in facilitating discussions, Treasury did not and does not seek advice or recommendations for any federal government policy, decision or activity. 
 
Initiative Summary
 
The group focused on three main topic areas with the objective of identifying potential improvements to the structural weaknesses of the PLS market: 1) the concept of a “Deal Agent”; 2) servicing activities and oversight; and 3) origination representations and warranties. 
 
Deal Agent
 
The investor-proposed addition of a new “Deal Agent” transaction party was the reform idea that was discussed most extensively, with many investor participants indicating that it would be key to enhancing their confidence in the PLS market.  For those of you who would like more detail on a proposed Deal Agent framework, I encourage you to take a look at the “Proposed Deal Agent Agreement Key Principles” published this morning.  This document is not endorsed by Treasury or all PLS Initiative participants, but the fact that this substantive reform proposal has emerged is an encouraging sign that these conversations among various market participants are making meaningful progress.  
 
Intended to improve upon the current structure of special purpose vehicles, the inclusion of a Deal Agent would allow a “thinking” entity to make decisions in both routine circumstances, and importantly, in response to unforeseen events. In this regard, participants who favor this Deal Agent framework believe that the Deal Agent should act in a fiduciary-like capacity subject to duties of care and loyalty. This would mean that the entity is expected to act in the best interests of the trust, have no conflicts of interest with other transaction parties, and refrain from placing the interests of one class of bondholders over another, doing away with the concept of a controlling class of investors.  
 
In defining the scope of a Deal Agent’s responsibilities to the securitization trust, participants identified several key categories, such as the review of representations and warranties, enforcement of representations and warranty breaches, servicer oversight (including servicing transfer, if necessary), the reconciliation of cash flows going into and out of the trust, and bondholder communication.  Discussions also included important considerations related to a Deal Agent role: indemnification by the trust, caps on liability, the potential for liability insurance, and how to develop a viable compensation framework.
 
Participants also identified a number of practical challenges.  While investors felt it was imperative that a Deal Agent agreement should include a fiduciary duty, others felt that the standard of care should be defined in a more circumscribed way.  Some noted that there was substantial overlap between the proposed responsibilities of a Deal Agent and those of existing transaction parties.  Though some rating agency participants have commented publicly that the inclusion of a Deal Agent could potentially be credit positive, a number of participants wondered whether ratings agencies would “give credit” to transactions with a Deal Agent by requiring lower credit enhancement.  Several participants also raised important questions about how oversight by a potential Deal Agent would work in practice.  
 
While many agreed that the inclusion of a Deal Agent could potentially add value to a transaction by providing enhanced transparency, oversight, and enforcement, some participants expressed concern about justifying the additional fee and indemnification expenses to the trust, particularly for transactions with pristine collateral.  Some suggested that this framework could be better suited and make more economic sense for transactions with riskier loan attributes, or reperforming or nonperforming loans, and that it could potentially facilitate access to credit for borrowers who are underserved by other financing channels. 
 
Servicing
 
In discussing structural reforms related to both servicing and underwriting, participants focused on creating a framework in which errors could be caught early and fixed quickly, with an emphasis on compliance with all applicable laws and regulations. The investor participants in the Initiative expressed a strong interest in strengthening minimum servicing standards by requiring servicers to maximize the value of collateral to the trust as a whole, as well as improving the alignment of interests between servicers and the trust (and thereby investors).  Alternative compensation models were also discussed, with many investor participants advocating for a model that would better match the timing of revenues with expenses.  An oversight mechanism based on defined measures, or key performance indicators, which could facilitate servicer termination and transfer in the event of nonperformance or underperformance was also examined. 
 
Several potential ways to improve alignment of interests were raised, including trust ownership of mortgage servicing rights, restrictions on securitizations of loans with second liens, checks and balances pertaining to affiliates, and automatic stop-advance triggers for principal and interest.  Some participants advocated for increased standardization and transparency for net present value (NPV) models and decisions pertaining to loss mitigation, recoverability, and reimbursement of advances.  Others emphasized the need for further industry work on improving the processes related to cash flow reconciliation between primary and master servicers.   Investors also expressed a desire to be represented at bank and servicer settlement negotiations and advocated for a prohibition against the use of trust modifications to fulfill settlements.
 
Representations and Warranties
 
Many Initiative participants emphasized that another key to enhancing investor confidence in PLS is ensuring the enforcement of contractual terms for all transaction parties.  Contractual provisions related to representations, warranties and repurchase enforcement were among the biggest concerns for investors and issuers alike and therefore constituted a key area of focus for Initiative participants.  Given the ongoing work to propose an industry standard for representations and warranties in other fora, notably through the Structured Finance Industry Group’s RMBS 3.0 Initiative, participants directed their discussion toward improving the disclosure and repurchase enforcement mechanism.  Some investor and rating agency participants expressed an interest in improving disclosures through requiring that deviations from a standard slate of representations and warranties be clearly highlighted in transaction documents.
 
Conclusion
 
As Secretary Lew said in his 2014 announcement of the PLS Initiative, “we believe that an expanded role for the PLS channel can responsibly broaden access to mortgage credit for qualified borrowers who are not being served today, while helping protect taxpayers by shrinking the government’s footprint in the housing market.”  Initiative participants have taken an important step toward understanding how structural reforms could help the PLS channel expand responsibly.   We are now at a transition point for the PLS Initiative, where some market participants can start moving from a principles-level discussion to contractual negotiations.
 
The reform ideas that I’ve summarized today do not represent one uniform path forward for the PLS market.  We recognize that there is no “one-size-fits-all” solution to complex legacy issues, particularly given the differences in the business models of, and regulations applicable to, different market participants.  Issuance volumes also remain low, in no small part due to the relatively weak economic incentive for securitization of non-agency mortgage pools in the current market environment for many issuers.  But it’s clear that many of you see multiple ways for a reformed PLS market to meaningfully return and we have been impressed by the considerable time and resources that you have devoted to our Initiative and other reform efforts.  We encourage you to build on this momentum and continue to engage directly with each other, with industry associations, think tanks and other stakeholders.
 
In closing, Treasury remains committed to seeing a reformed PLS market emerge, broadening access to mortgage credit for qualified borrowers who are not being served today.  We look forward to our continued engagement with market participants, policymakers and the public.

Source: U.S. Department of the Treasury

The CFPB’s Enforcement Approach is Smothering Innovation in the Mortgage Industry

Investor Update
March 11, 2016

Director Cordray’s remarks illustrate the problem

I’ve attended several mortgage industry conferences recently and a common theme is that the tsunami of disruption sweeping every other existing industry is about ready to hit mortgage finance. The mortgage industry is basically at DEFCON 1 and the only way we’re going to survive is to MacGuyver our way out of this thing. (If you don’t know who MacGuyver is, you are likely driving the tsunami of disruption. Keep reading — we’re going to need you.)
 
It will be challenging, but doable, if we’re given the room. I have no doubt that lenders, servicers and investors can engineer new ways to increase responsible homeownership and add fuel to the engine that drives much of our economy.

But will we have the room?
 
Sessions at these conferences had titles that brimmed with possibilities — Funding the Homes of the Future and Expanding Credit and Reaching the Next Generation of Homeowners. Great!! Let’s hear about innovative credit scoring, alternative lending solutions, original operational strategies. But then the regulator(s) on the panel would speak, and it became very clear that the very innovation that could salvage the American Dream for many would-be homebuyers is being smothered by regulation.
 
This effect is magnified by the “regulation by enforcement” practices of the Consumer Financial Protection Bureau. Lenders, servicers and investors don’t just have to worry about the actual rules, but what the bureau might be trying to say through enforcement actions.
 
Remarks by CFPB Director Richard Cordray at a meeting of the Consumers Bankers Association this week illustrate the problem:
 
Likewise, our public enforcement actions have been marked by orders, whether entered by our agency or by a court, which specify the facts and the resulting legal conclusions. These orders provide detailed guidance for compliance officers across the marketplace about how they should regard similar practices at their own institutions. If the same problems exist in their day-to-day operations, they should look closely at their processes and clean up whatever is not being handled appropriately. Indeed, it would be “compliance malpractice” for executives not to take careful bearings from the contents of these orders about how to comply with the law and treat consumers fairly.

Some have criticized this approach as regulation by enforcement, but I think that criticism is badly misplaced. Certainly any responsible official or agency charged with enforcing the law is bound to recognize that they should develop a thoughtful strategy for how to deploy their limited resources most efficiently to protect the public. That means working toward a pattern of actions that conveys an intelligible direction to the marketplace, so as to create deterrence that can be readily understood and implemented. The alternative is just a random series of actions that takes a few wild swipes at the bad actors without systematically cleaning up the practices that harm consumers across the marketplace.

Others have framed this criticism as a suggestion that law enforcement officials should think through and explicitly articulate rules for every eventuality before taking any enforcement actions at all. But that aspiration would lead to paralysis because it simply sets the bar too high… we strive to present specific enforcement orders that meticulously catalogue the facts we have found in our very thorough investigations and set out the legal conclusions that follow from those facts. These specific orders are also intended as guides to all participants in the marketplace to avoid similar violations and make an immediate effort to correct any such improper practices.
 
So, there are rules to follow and then there are “patterns of actions” that lenders, servicers and investors must interpret for themselves.
 
The interpretation so far? We better play it safe.
 
Because although it might be clear to the regulator that these patterns of actions “convey an intelligible direction to the marketplace,” the marketplace isn’t so sure.
 
The industry has looked at the CFPB’s actions and determined that the only reasonable course to follow is a very conservative one. And who could blame them? Just following the explicit rules are hard enough.
 
Example A would be the TILA-RESPA Integrated Disclosure rule. Even with 1,888 pages to interpret and implement, there are still parts that don’t make sense and actually cause the consumer to have a wrong understanding of some of their costs (especially in title). Busy with that implementation, companies are also supposed to somehow have the manpower and brain trust to track and understand a pattern of enforcements that may or may not have anything to do with their operations?
 
The result of too much regulation is an atmosphere of fear and conservatism that doesn’t leave any breathing room for innovation. Some of the most oft-repeated phrases at the conference, unfortunately, were “driving in the lanes,” or “staying within the guardrails.” People would often put their hands up when they said it, physically demonstrating a narrow path between two barriers.
 
Yeah, because nothing smacks of innovation like doing the safest thing possible within clearly defined boundaries. I’m sure that’s exactly how Steve Jobs, Mark Zuckerberg and whatever whiz kid is now planning the next disruption would approach it.
 
The mortgage industry desperately needs new ideas and strategies that aren’t just variations on a theme but represent whole new categories of themes. And it needs these strategies not just for its own enrichment, but for the good of the very consumers the CFPB is worried about. The ones who will still be renters 10 years from now because we’re busy driving in the lanes.

Source: HousingWire

MHA HAMP Reporting Update Updated Schema and Column Headers Now Posted on HMPadmin.com

Investor Update
March 9, 2016

On Wednesday, March 9, 2016, the following Schema and Column Headers were posted on HMPadmin.com (login required) in connection with the April 1, 2016 Release of the HAMP Reporting System:


HAMP NPV Transaction Portal Outage

Due to system maintenance, the HAMP NPV Transaction Portal will be unavailable from 9:00 p.m. ET Friday, March 18 through 8:00 a.m. ET Monday, March 21, 2016. Servicers will not be able to access the HAMP NPV Transaction Portal during this time period.

Questions? 
Email the HAMP Solution Center or call 1-866-939-4469.

Source: MHA

MHA HAMP Reporting Update Supplemental Directive 16-02: Making Home Affordable Program ? MHA Program Termination and Borrower Application Sunset

Investor Update
March 2, 2016

On December 18, 2015, the Consolidated Appropriations Act, 2016, P.L. 114-113 was signed into law. Section 709(b) of the Act provides that the MHA Program will terminate on December 31, 2016, except with respect to certain loan modification applications before that date.

Today, March 2, 2016, Supplemental Directive (SD) 16-02: Making Home Affordable Program – MHA Program Termination and Borrower Application Sunset was issued, providing guidance to servicers regarding the termination of MHA for Non-GSE Mortgages, particularly with respect to evaluation of borrowers who request assistance, or to whom an offer of assistance has been extended under the Home Affordable Modification ProgramSM (HAMP®), the Home Affordable Unemployment ProgramSM (UPSM), the Home Affordable Foreclosure Alternatives® Program (HAFA®), the Second Lien Modification ProgramSM (2MPSM), Treasury Federal Housing Administration HAMP (Treasury FHA-HAMP) and Rural Development HAMP (RD-HAMP) prior to December 31, 2016.

In addition, this SD provides guidance with respect to the eligibility of certain GSE HAMP Loans to receive pay-for-performance incentives through the Troubled Asset Relief Program (TARP).

This SD covers the following topics:

  • Policies and Procedures to Accommodate Deadlines
  • Evidence of Borrower Submissions and Servicer Transmissions
  • HAMP
  • UP
  • HAFA
  • 2MP
  • Treasury FHA-HAMP and RD-HAMP

Unless otherwise specified, this SD is effective immediately, and amends and supersedes the relevant portions of the Handbook.

This SD does not apply to mortgage loans that are insured or guaranteed by the Department of Veterans Affairs, and except as noted, GSE Loans, or those insured or guaranteed by the Federal Housing Administration or by the Department of Agriculture’s Rural Housing Service.

Read SD 16-02 in its entirety for more information.

Questions? 
Email the HAMP Solution Center or call 1-866-939-4469.

Source: MHA

Additional Resource:

DS News (Treasury Looks to the Future as HAMP Winds Down)

MHA HAMP Reporting Update Q1 2016 Base NPV Documentation Supplement Available

Investor Update
March 2, 2016

The Q1 2016 Base NPV Model Documentation Supplement is now available for the Home Affordable Modification ProgramSM (HAMP®) for use with Base NPV Model Version 7.0 beginning April 1, 2016. The supplement provides the following:

  • REO Sale Value Parameters
  • Historical and Projected Home Price Index
  • Foreclosure and REO Disposition Timelines and Costs
  • Home Price Decline Protection Incentive Matrix
  • Default Model Parameters
  • Pre-payment Model Parameters
  • HAMP Tier 2 Assumptions and Parameters

Servicers can access the Q1 2016 Base NPV Model Documentation Supplement in the Base NPV Model Tools & Documents section of HMPadmin.com (login required).

Important Actions for Certain Servicers: HAMP-registered servicers using an NPV model that has been implemented or customized for their own systems must implement the new Q1 2016 data tables for use beginning January 1, 2016.

To fulfill model versioning requirements, servicers should continue to use the Q4 2015 data tables for January 1 through March 31, 2016, and other appropriate supplement data tables for earlier quarters.

Questions? 
Email the HAMP Solution Center or call 1-866-939-4469.

Source: MHA

MHA HAMP Reporting Update New LPI Date Correction Reporting Guidance Document and Updated MHA Incentive Inquiry Form and Process

Investor Update
March 17, 2016

The LPI Date Correction Reporting Guidance has been posted to the secure side of HMPadmin.com. This new document provides guidance and illustrations for LPI Date Correction scenarios.

The MHA Incentive Inquiry Form and Process documents have been updated. Please use the MHA Incentive Inquiry Form starting today to submit MHA incentive inquiries for all compensation types. Refer to the MHA Incentive Inquiry Request Process for additional information.

The updates can be found in the Data Reporting tab on the secure side of HMPadmin.com.

Questions?
For more information, email the HAMP Solution Center or call 1-866-939-4469.

Source: MHA

MHA HAMP Reporting Update HAMP Reporting System Outage This Weekend

Investor Update
March 21, 2016

Due to this weekend’s HAMP Reporting System Release, a planned system outage is scheduled from 6:00 p.m. ET Thursday, March 24, 2016 through 8:00 a.m. ET Monday, March 28, 2016.

During this time frame, HAMP Reporting System response files will not be available. Servicers will be able to submit and upload HAMP loan data files via the HAMP Reporting Tool and receive response files except from 6:00 a.m. ET to 12:00 p.m. ET on Sunday, March 27, 2016.

New functionality will be implemented in the HAMP Reporting Tool that supports:

  • Supplemental Directive 15-06 (SD 15-06) and Supplemental Directive 15-07 (SD 15-07) Making Home Affordable Program – Streamline HAMP Modification Process
  • Streamline HAMP Eligibility
  • Submission of Streamline HAMP Loan Setup Data
  • Streamline HAMP Additional Data Reporting Data
  • Streamline HAMP Official Monthly Reporting
  • Streamline HAMP Interactions With Other Modifications & Programs
  • Streamline HAMP Compensation
  • Streamline HAMP Servicing Transfers
  • Administrative Clarifications: Non-Approval Notices
  • Supplemental Directive 15-08 (SD 15-08) Making Home Affordable Program – Administrative Clarifications
  • HAMP Tier 2 Standard Modification Waterfall – Principal Forbearance Eligibility
  • New Servicing Transfer Reason Code for GSE Non-Performing Loan Sales
  • Interface File Changes

Servicers are encouraged to review updates related to this release from the program-specific sections on HMPadmin.com.

Questions?
For more information, email the HAMP Solution Center or call 1-866-939-4469.

Source: MHA

MHA HAMP Reporting Update February 2016 UP Survey Now Available

Investor Update
March 15, 2016

The February 2016 UP survey is now available on HMPadmin.com (login required). Servicers that have executed a Servicer Participation Agreement (SPA) and that have cumulative UP activity must complete and upload their UP survey response to the HAMP® Reporting Tool (login required) by Tuesday, March 22, 2016.

SPA servicers that have any cumulative UP activity as of February 29, 2016 must submit an UP survey at this time.

For details on downloading and submitting the UP survey response, log in to HMPadmin.com, navigate to the HAMP Loan Reporting Tools & Documents area, and select the UP Survey tab.

Questions?
For more information, email the HAMP Solution Center or call 1-866-939-4469.

For questions specifically regarding the survey contents, email the HAMP Servicer Survey team.

Source: MHA

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CEO

Alan Jaffa

Alan Jaffa is the Chief Executive Officer for Safeguard Properties, steering the company as the mortgage field services industry leader. He also serves on the board of advisors for SCG Partners, a middle-market private equity fund focused on diversifying and expanding Safeguard Properties’ business model into complimentary markets.

Alan joined Safeguard in 1995, learning the business from the ground up. He was promoted to Chief Operating Officer in 2002, and was named CEO in May 2010. His hands-on experience has given him unique insights as a leader to innovate, improve and strengthen Safeguard’s processes to assure that the company adheres to the highest standards of quality and customer service.

Under Alan’s leadership, Safeguard has grown significantly with strategies that have included new and expanded services, technology investments that deliver higher quality and greater efficiency to clients, and strategic acquisitions. He takes a team approach to process improvement, involving staff at all levels of the organization to address issues, brainstorm solutions, and identify new and better ways to serve clients.

In 2008, Alan was recognized by Crain’s Cleveland Business in its annual “40-Under-40” profile of young leaders. He also was named a NEO Ernst & Young Entrepreneur Of The Year® Award finalist in 2013.

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Esq., General Counsel and EVP

Linda Erkkila

Linda Erkkila is the General Counsel and Executive Vice President for Safeguard Properties, with oversight of legal, human resources, training, and compliance. Linda’s broad scope of oversight covers regulatory issues that impact Safeguard’s operations, risk mitigation, strategic planning, human resources and training initiatives, compliance, insurance, litigation and claims management, and counsel related to mergers, acquisition and joint ventures.

Linda assures that Safeguard’s strategic initiatives align with its resources, leverage opportunities across the company, and contemplate compliance mandates. She has practiced law for 25 years and her experience, both as outside and in-house counsel, covers a wide range of corporate matters, including regulatory disclosure, corporate governance compliance, risk assessment, compensation and benefits, litigation management, and mergers and acquisitions.

Linda earned her JD at Cleveland-Marshall College of Law. She holds a degree in economics from Miami University and an MBA. Linda was previously named as both a “Woman of Influence” by HousingWire and as a “Leading Lady” by MReport.

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COO

Michael Greenbaum

Michael Greenbaum is the Chief Operating Officer of Safeguard Properties, where he has played a pivotal role since joining the company in July 2010. Initially brought on as Vice President of REO, Mike’s exceptional leadership and strategic vision quickly propelled him to Vice President of Operations in 2013, and ultimately to COO in 2015. Over his 14-year tenure at Safeguard, Mike has been instrumental in driving change and fostering innovation within the Property Preservation sector, consistently delivering excellence and becoming a trusted partner to clients and investors.

A distinguished graduate of the United States Military Academy at West Point, Mike earned a degree in Quantitative Economics. Following his graduation, he served in the U.S. Army’s Ordnance Branch, where he specialized in supply chain management. Before his tenure at Safeguard, Mike honed his expertise by managing global supply chains for 13 years, leveraging his military and civilian experience to lead with precision and efficacy.

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CFO

Joe Iafigliola

Joe Iafigliola is the Chief Financial Officer for Safeguard Properties. Joe is responsible for the Control, Quality Assurance, Business Development, Marketing, Accounting, and Information Security departments. At the core of his responsibilities is the drive to ensure that Safeguard’s focus remains rooted in Customer Service = Resolution. Through his executive leadership role, he actively supports SGPNOW.com, an on-demand service geared towards real estate and property management professionals as well as individual home owners in need of inspection and property preservation services. Joe is also an integral force behind Compliance Connections, a branch of Safeguard Properties that allows code enforcement professionals to report violations at properties that can then be addressed by the Safeguard vendor network. Compliance Connections also researches and shares vacant property ordinance information with Safeguard clients.

Joe has an MBA from The Weatherhead School of Management at Case Western Reserve University, is a Certified Management Accountant (CMA), and holds a bachelor’s degree from The Ohio State University’s Honors Accounting program.

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Business Development

Carrie Tackett

Business Development Safeguard Properties