Source: MHA
In connection with the October 2018 release of the HAMPReporting System, an updated version of the following Data Dictionary was posted on HMPadmin.com:
Source: MHA
In connection with the October 2018 release of the HAMPReporting System, an updated version of the following Data Dictionary was posted on HMPadmin.com:
Industry Alert
September 14, 2018
Source: CNN
(CNN) – Massachusetts authorities on Friday warned still-stunned residents of three towns north of Boston that the return normalcy could take time following a string of deadly gas explosions that set homes ablaze, forced evacuations and left one person dead.
Hundreds of natural gas technicians were to descend on the towns of Lawrence, Andover and North Andover over the coming days to restore gas service safely before electricity could be turned on, state officials said.
“Utility technicians must do their jobs in order to make sure everyone has a safe place to return to,” Gov. Charlie Baker told reporters Friday. “This will not be an easy process and we ask for continued patience.”
Kurt Schwartz, director of the Massachusetts Emergency Management Agency, said, “How long is it going to take? As long as it takes. … We don’t know today how long this will take.”
The investigation into the cause — involving the National Transportation Safety Board and other federal agencies — is in its early stages, officials said.
“Once the utilities secure the affected areas we’ll work with the federal government to investigate how this occurred and who should be held accountable for the results and actions,” Baker said.
On Thursday evening, homes erupted in flames across the three towns, consumed by more than 60 suspected gas fires.
“It looked like Armageddon, it really did,” Andover Fire Rescue Chief Michael B. Mansfield said.
One house in Lawrence exploded, sending the chimney flying. It crashed into a nearby car, fatally wounding a teenager who was inside. Leonel Rondon, 18, and two of his friends were in the car when the debris struck, his family told CNN affiliate WHDH. He later died at the hospital, authorities said.
Also in Lawrence, a boiler inside Ra Nam’s house caught fire, he told CNN affiliate WCVB.
Minutes later, he said he heard a loud booming sound from his neighbor’s house. Three people rushed out. About 25 people, including two firefighters, were wounded, officials said.
“This has been an overwhelming event,” Mansfield said. “I have been in the fire service for almost 39 years and I have never seen anything like this in my entire career.”
Gas, power shut off
Gas technicians and first responders went door-to-door reviewing thousands of homes in Lawrence, Andover and North Andover and shutting down gas mains.
Officials were also shutting down power in the three towns, Massachusetts State Police said Thursday evening, which confirmed at least 70 responses to fire, explosions and gas odor reports. About 18,000 customers were without power.
The blazes left 8,000 people unable to go home Thursday. A middle school in North Andover and a senior center in Andover were set up for evacuees, according to state police.
Schools were to be closed Friday in Lawrence and Andover. All state offices in the three towns were also closed, and nonemergency employees were told to stay home.
The NTSB sent a team Friday to investigate what “appears to be multiple explosions involving (a) natural gas pipeline in the Merrimack Valley area of Massachusetts,” NTSB Chairman Robert Sumwalt said.
Sumwalt said his agency would look at “the design of the pipeline system, any maintenance or upgrades being done or in process of being done on the pipeline. The integrity management system of the pipeline operator Columbia Gas. We’ll look at the emergency response, the system safety program of the pipeline operator.”
“Our mission is to find out what happened, so that we can learn from it and keep it from happening again,” he said.
Thousands can’t go home
Information about the full extent of the damage was not immediately available Thursday night, and authorities cautioned it was “far too early to speculate” on the cause of the explosions.
Earlier Thursday before the fires broke out, the utility company that services the area announced it would be upgrading natural gas lines in neighborhoods across the state.
“Weather permitting, work will take place Monday through Friday,” Columbia Gas said in a statement. Andover, North Andover and Lawrence were included in the planned projects.
Gas service had been interrupted for 250 customers in Lawrence last month due to a line hit by a third party, according to the company. It’s unclear if that incident was related to Thursday’s fire and explosions.
The governor said he urged Columbia Gas to develop a “comprehensive safety inspection plan.”
Lawrence Mayor Daniel Rivera said residents won’t be allowed to return home until crews inspect every home and make sure there are no more gas leaks.
“We are not sure that’s going to be anytime soon. Make plans for at least between now and this time tomorrow,” Rivera said early Friday.
The explosions and emergency response caused Amtrak to cancel four train routes between Boston and Maine.
Utility works with officials to ‘investigate this incident’
In a statement Friday, Columbia Gas said crew members are working to restore power with the help of other utility companies.
“Our thoughts are with the community and everyone impacted by yesterday’s tragic incident. We are focused on providing as much support as possible to our customers, residents and communities,” the company said in the statement.
Columbia Gas also said it’s working with officials to “investigate this incident in order to understand its cause.”
CNN’s Rob Frehse and Kristina Sgueglia contributed to this report.
Source: HUD
Today, the Federal Housing Administration (FHA) is issuing this reminder to mortgagees about its guidance for originating and/or servicing FHA-insured forward and reverse mortgages in locations in the
U.S. and its territories when the President declares it a major disaster area. This declaration is made when natural or other events are of such severity that it is beyond the combined capabilities of state and local governments to respond. The following guidance applies to all areas covered by a Presidentially-Declared Major Disaster Area (PDMDA):
Mortgagees should review complete servicing guidance in the Single Family Housing Policy Handbook 4000.1 (SF Handbook), Sections III.A.2 and III.A.3.c relating to the servicing of mortgages in PDMDAs.
Mortgagees are reminded that they should begin reaching out to affected borrowers who may require loss mitigation assistance as soon as possible post-disaster. In preparation for assisting homeowners with longer-term recovery efforts, mortgagees should also review:
Mortgagees can find more information about the policies referenced above and other FHA PDMDA policies on the FHA Resource Center’s Online Knowledge Base.
Quick Links
Resources
Contact the FHA Resource Center:
Source: Fannie Mae
Reverse Mortgage Loan Servicing Manual Update
The Reverse Mortgage Loan Servicing Manual has been updated to include changes related to the servicer requirement to pay ground rents, co-op fees and assessments, and property taxes for certain properties in Fannie Mae’s REO inventory. This policy change is applicable to all reverse mortgage loans.
Relieving Servicers of Additional Responsibilities for Paying Escrow-Related Expenses on Acquired Properties
We continue to review our policies in order to relieve servicers of post-foreclosure sale responsibilities, where possible. In 2017, we accepted responsibility to pay property taxes for acquired properties with a foreclosure sale date or final acceptance of an executed Mortgage Release occurring on or after July 1, 2017 for reverse mortgage loans. We are now accepting responsibility to pay property taxes for all acquired properties in REO inventory, including acquired properties with a foreclosure or Mortgage Release date that precedes the mentioned effective dates.
Additionally, to further reduce servicers’ costs and operational risk, Reverse Mortgage Loan Servicing Manual 5-04, Property Management has been further updated to remove the requirement that servicers pay co-op fees and assessments or ground rents for certain acquired properties in Fannie Mae’s REO inventory, except when directed by Fannie Mae.
Effective Date
Fannie Mae will assume responsibility for
Contact your Reverse Mortgage Loan Servicing Representative in Fannie Mae’s Single-Family Servicer Support Center at
1-800-2FANNIE (1-800-232-6643) with any questions regarding this Announcement.
Carlos T. Perez
Senior Vice President and
Chief Credit Officer for Single-Family
Source: VA
1. Purpose. This Circular expresses concern about the Department of Veterans Affairs (VA) home loan borrowers affected by Hurricane Florence, and describes measures mortgagees may employ to provide relief. Mortgage servicers and borrowers alike should review VA’s Guidance on Natural Disasters to ensure Veterans receive the assistance they need. (https://www.benefits.va.gov/homeloans/documents/docs/va_policy_regarding_natural_disasters. pdf) or https://www.benefits.va.gov/WARMS/docs/admin26/m26_04/Chapter_21.docx.
2. Forbearance Request. VA encourages holders of guaranteed loans to extend forbearance to borrowers in distress as a result of Hurricane Florence. Careful counseling with borrowers should help determine whether their difficulties are related to this disaster, or whether they stem from other sources that must be addressed. The proper use of authorities granted in VA regulations may be of assistance in appropriate cases. For example, Title 38, Code of Federal Regulations (C.F.R.), section 36.4311 allows the reapplication of prepayments to cure or, prevent a default. Also, 38 C.F.R. 36.4315 allows the terms of any guaranteed loan to be modified without the prior approval of VA, provided conditions in the regulation are satisfied.
3. Moratorium on Foreclosure. Although the loan holder is ultimately responsible for determining when to initiate foreclosure, and for completing termination action, VA has requested on its website (https://www.benefits.va.gov/homeloans) that holders establish a 90day moratorium from the date of a disaster on initiating new foreclosures on loans affected by major disasters. VA regulation 38 C.F.R. 36.4324(a)(3)(ii) allows additional interest on a guaranty claim when eventual termination has been delayed due to circumstances beyond the control of the holder, such as VA-requested forbearance. Due to the widespread impact of the disaster, holders should review all foreclosure referrals to ensure that borrowers have not been affected significantly enough to justify delay in referral. Any questions about impact should be discussed with the VA Regional Loan Center (RLC) of jurisdiction.
4. Late Charge Waivers. VA believes that many servicers plan to waive late charges on affected loans, and encourages all servicers to adopt such a policy for any loans that may have been affected.
5. Credit and VA Reporting. In order to avoid damaging credit records of Veteran borrowers, servicers are encouraged to suspend credit bureau reporting on affected loans. VA will not penalize affected servicers for any late default reporting to VA as a result. Please contact the appropriate RLC with any questions.
6. Activation of the National Guard. Members of the National Guard may be called to active duty to assist in recovery efforts. VA encourages servicers to extend special forbearance to National Guard members who experience financial difficulties as a result of their service.
7. Rescission: This Circular is rescinded October 1, 2019.
By Direction of the Under Secretary for Benefits
Jeffrey F. London
Director, Loan Guaranty Service
Source: Fannie Mae
Hurricane Florence has battered the Carolinas and surrounding areas with historic rainfall and flooding, and remnants of the storm are expected to continue for days. Around this same time last year, Hurricane Harvey pummeled many southern U.S. states and Puerto Rico was devastated by Hurricane Maria, both storms leaving behind unprecedented destruction.
While many individuals respond to natural disasters with kindness and generosity – opening their hearts and their wallets to those in need, providing aid and assistance when it is needed most – some unscrupulous individuals will take advantage of the situation to line their own pockets through fraud.
In the aftermath of Hurricane Maria, the Financial Crimes Enforcement Network (FinCEN), a unit of the U.S. Treasury department, issued an advisory to warn financial institutions about a possible uptick in fraud in disaster areas. FinCEN drew attention to three specific avenues of fraud: Benefits Fraud, Charities Fraud, and Cyber-Related Fraud. It is important to be familiar with each of these scams.
Benefits Fraud
Benefits fraud is when individuals apply for emergency assistance benefits to which they are not entitled. This could include a fraudster lying about his or her circumstances to obtain financial assistance from the government or a nonprofit organization, or a fraudster attempting to wrongly acquire the benefits of a legitimate victim through fraud or theft. Such actions blunt the impact of aid organizations and make it that much harder to help those in need.
Charities Fraud
In the wake of every natural disaster, charities are created to help care for those most in need. Sadly, criminals often seek to exploit charitable entities for their own gain. Their methods can include setting up fraudulent charities and soliciting donations, or attempting to collect money on behalf of legitimate charities, which is then stolen. Such schemes can be perpetrated via many different means such as mailings, door-to-door collections, telephone calls, as well as many others.
Cyber-Related Fraud
FinCEN’s 2017 advisory warned that cyber criminals often take advantage of public interest during natural disasters to conduct fraud and to spread malware. Their approach can be as simple as setting up a website that claims to support the victims of a given tragedy, but in reality steals money and personal information from donors. Many fraudsters attempt to mimic the website of a legitimate relief organization to make their efforts that much harder to detect. In addition, phishing attempts typically increase in the wake of natural disasters, as criminals seek to acquire people’s personal information via social engineering.
In addition to the disaster-related fraud schemes described by FinCEN, two others have become particularly common in areas affected by natural disasters – Loan Modification and Repair fraud – which target homeowners affected by disaster.
Loan Modification Fraud
With a Loan Modification scam, fraudsters will seek out mortgage borrowers affected by a natural disaster and promise a loan modification or forbearance for a fee. Once they collect the fee, however, the fraudsters are never heard from again.
Repair Fraud
With a Repair Fraud scam, fraudsters promise to make repairs to damaged homes. This is especially attractive to those affected by the natural disasters, as repair contractors are often difficult to find given the extensive damage in disaster areas. Once again, however, a fee to begin the work is collected, then the fraudsters disappear.
It is important for mortgage borrowers to deal only with official, authorized personnel regarding their loan or their home. Loan modifications and forbearances can only come from a borrower’s servicer, and all repair work should go through official, documented channels.
Regardless of whether you are a homeowner recovering from a natural disaster, a financial institution working to serve those affected, or a concerned individual wanting to help, we urge you to be cautious. And if you suspect disaster-related fraudulent activity, please report it. Suspected fraud regarding a Fannie Mae loan should be reported to Fannie Mae – please visit our website for contact information and other resources. Additionally, the FinCEN advisory contains guidance for financial institutions on reporting fraud to the government, while individuals can contact the Department of Justice to report disaster-related fraud.
Jennifer Horne
Vice President for Anti-Fraud and Anti-Money Laundering
September 18, 2018
Source: Freddie Mac
Please review Single-Family Seller/Servicer Guide (Guide) Bulletin 2018-14 for important updates for Servicing Freddie Mac loans. This Guide Bulletin:
For details on these updates and other changes and reminders, please read Guide Bulletin 2018-14[PDF].
Source: USDA
This announcement outlines relief measures loan holders and loan servicers should implement to assist USDA Rural Development Section 502 Single Family Housing Guaranteed Loan Program (SFHGLP) borrowers affected by Hurricane Florence. Homeowners impacted by the hurricane may be eligible for temporary relief and the determination of eligibility may require a property inspection. Due to the magnitude and aftermath of the hurricane, loan servicers must inspect properties that secure SFHGLP loans to ascertain the extent of damage and the occupancy status, particularly if contact has not yet been made with the borrower.
Loan servicers seeking to assist SFHGLP borrowers may pursue any of the relief options referenced in the following USDA guidance. Complete details outlining “Assistance in Natural Disasters” is located in Chapter 18, Section 4, 7 CFR 3555.307 of the SFHGLP Handbook.
1. FORBEARANCE: USDA Rural Development encourages SFHGLP loan servicers to extend forbearance alternatives to borrowers in distress as a result of Hurricane Florence. Careful and precise communication with borrowers should help determine whether their difficulties are directly or indirectly related to Hurricane Florence, or whether they stem from other sources which must be addressed.
2. FORECLOSURE SUSPENSION: Although the loan servicer is ultimately responsible for determining when to initiate foreclosure, USDA Rural Development requires that holders establish a 90-day suspension from the date the President declared the disaster on foreclosure actions involving properties or the borrower’s place of employment affected by Hurricane Florence. The properties should also be in Presidentially declared disaster areas designated through the Federal Emergency Management Agency (FEMA) as eligible for individual assistance. The foreclosure suspension applies to the initiation of new foreclosure actions and to foreclosure actions already in process.
3. DOCUMENTATION: Holders and loan servicers should fully document their decisions when loss mitigation servicing actions are provided.
Questions regarding this announcement may be directed to SFHGLP in the Rural Housing National Office at 202-720-1452.
Help Resources
Policy Questions
Customer Service Center
Phone: 866-550-5887
Single Family Housing Guaranteed Loan Division
Phone: 202-720-1452
USDA ITS Service Desk Support Center
For e-Authentication assistance
Email: eAuthHelpDesk@ftc.usda.gov
Phone: 800-457-3642, option 1 (USDA e-Authentication Issues)
Rural Development Help Desk
For GUS system, outage or functionality assistance
Email: RD.HD@STL.USDA.GOV
Phone: 800-457-3642, option 2 (USDA Applications); then option 2 (Rural Development)
Source: Fannie Mae
Announcement SVC-2018-06: Servicing Guide updates
The Fannie Mae Servicing Guide has been updated with changes that:
Read about these and other miscellaneous updates in Servicing Guide Announcement SVC-2018-06 and the executive overview from Carlos Perez, Chief Credit Officer for Single-Family. View the executive perspectives video presented by Mindi Hartman, Credit Risk Manager, Servicing & Expense Policy.
Enhancements to SMDU coming this weekend
This weekend, we will implement enhancements to Servicing Management Default Underwriter™ (SMDU™). SMDU will be unavailable to process transactions from Friday, Sept. 21 at 10 p.m. ET through Saturday, Sept. 22 at 11 a.m. ET. For more information, review the release notes that will be published on the SMDU page before the release, or contact your Fannie Mae Servicing Account Manager.
Ask Poli for SMDU
Beginning with this weekend’s SMDU release, users will have in-application access to Ask Poli™, Fannie Mae’s policy question search tool. Questions for both Fannie Mae servicing policy and the SMDU application are easily asked and answered by clicking on the floating Ask Poli widget on the bottom right side of the screen. Visit the Ask Poli page or use it in the SMDU UI next week!
Updates to the Servicer Expense Reimbursement Job Aid
The updated Servicer Expense Reimbursement Job Aid includes changes to the Servicer Expense Process Flow section, removal of the list of required documents at the time of claim submission, and updates to the pre- and post-payment review sections. Check out these updates plus modifications to existing expense information, the addition of new expenses to the list, and changes to the Helpful Information and FAQ sections in the job aid on the Servicer Expense Reimbursement page.
AAA matrix updates
We’ve updated the Hawaii and New Mexico AAA matrices to align with the revised Allowable Foreclosure Attorney Fees Exhibit, effective Sept. 18, and to update the Mediation Fees in New Mexico. To view the updated matrices, visit the Excess Attorney Fee/Cost Guidelines page.
Join us at these upcoming events:
Sept. 18-20 | 2018 Optimal Blue Client Conference | Plano, TX
Sept. 23-25 | MBA’s Risk Management, QA & Fraud Prevention Forum | Los Angeles
Sept. 23-25 | Pacific Northwest Mortgage Lenders Conference | Seattle
View more events.
Recent Tweets
Disasters happen. Fraud doesn’t have to. Learn how to spot it here: http://bit.ly/2xjvW9U
Sept. 18
The second quarter marked the ninth anniversary of the economic expansion, but did it also mark its high point? Find out what @D2_Duncan has to say in his September Economic and Housing Outlook: http://bit.ly/2PIeB1f
Sept. 17
FEMA Alert Update
September 18, 2018
FEMA issued an update to a Presidential Major Disaster Declaration for areas in Montana affected by flooding from April 12 to May 6, 2018. The following county is eligible for assistance:
Public Assistance
|
FEMA Release: Declared Disaster Amendment for Montana
ZIP Code List for FEMA Declared Disaster for Montana
FEMA Alert
August 30, 2018
FEMA issued a Presidential Major Disaster Declaration for areas in Montana affected by flooding from April 12 to May 6, 2018. The following counties are eligible for assistance:
Public Assistance
|
FEMA Release: Declared Disaster for Montana
ZIP Code List for FEMA Declared Disaster for Montana
Additional Resources
FEMA’s web site
FEMA’s Disaster Declaration Process
Safeguard Properties Industry Alerts
VA’s Policy Regarding Natural Disasters