Fannie Mae: Servicing Guide Updates; SMDU Enhancements; and More

Source: Fannie Mae

Announcement SVC-2018-06: Servicing Guide updates

The Fannie Mae Servicing Guide has been updated with changes that:

  • Transfer payment responsibility from servicers to Fannie Mae for co-op fees and assessments, and property taxes and ground rents, for all properties in Fannie Mae’s REO inventory.
  • Reduce the complexity of Texas Section 50(a)(6) loan modifications under our Cap and Extend Modification for Disaster Relief policy when certain requirements are met.
  • Clarify servicer requirements for servicing and subservicing transfers.

Read about these and other miscellaneous updates in Servicing Guide Announcement SVC-2018-06 and the executive overview from Carlos Perez, Chief Credit Officer for Single-Family. View the executive perspectives video presented by Mindi Hartman, Credit Risk Manager, Servicing & Expense Policy.

Enhancements to SMDU coming this weekend

This weekend, we will implement enhancements to Servicing Management Default Underwriter™ (SMDU™). SMDU will be unavailable to process transactions from Friday, Sept. 21 at 10 p.m. ET through Saturday, Sept. 22 at 11 a.m. ET. For more information, review the release notes that will be published on the SMDU page before the release, or contact your Fannie Mae Servicing Account Manager.

Ask Poli for SMDU

Beginning with this weekend’s SMDU release, users will have in-application access to Ask Poli™, Fannie Mae’s policy question search tool. Questions for both Fannie Mae servicing policy and the SMDU application are easily asked and answered by clicking on the floating Ask Poli widget on the bottom right side of the screen. Visit the Ask Poli page or use it in the SMDU UI next week!

Updates to the Servicer Expense Reimbursement Job Aid

The updated Servicer Expense Reimbursement Job Aid includes changes to the Servicer Expense Process Flow section, removal of the list of required documents at the time of claim submission, and updates to the pre- and post-payment review sections. Check out these updates plus modifications to existing expense information, the addition of new expenses to the list, and changes to the Helpful Information and FAQ sections in the job aid on the Servicer Expense Reimbursement page.

AAA matrix updates

We’ve updated the Hawaii and New Mexico AAA matrices to align with the revised Allowable Foreclosure Attorney Fees Exhibit, effective Sept. 18, and to update the Mediation Fees in New Mexico. To view the updated matrices, visit the Excess Attorney Fee/Cost Guidelines page.

Join us at these upcoming events:

Sept. 18-20 | 2018 Optimal Blue Client Conference | Plano, TX
Sept. 23-25 | MBA’s Risk Management, QA & Fraud Prevention Forum | Los Angeles
Sept. 23-25 | Pacific Northwest Mortgage Lenders Conference | Seattle

View more events.

Recent Tweets

Disasters happen. Fraud doesn’t have to. Learn how to spot it here: http://bit.ly/2xjvW9U

Sept. 18

The second quarter marked the ninth anniversary of the economic expansion, but did it also mark its high point? Find out what @D2_Duncan has to say in his September Economic and Housing Outlook: http://bit.ly/2PIeB1f

Sept. 17

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CEO

Alan Jaffa

Alan Jaffa is the Chief Executive Officer for Safeguard Properties, steering the company as the mortgage field services industry leader. He also serves on the board of advisors for SCG Partners, a middle-market private equity fund focused on diversifying and expanding Safeguard Properties’ business model into complimentary markets.

Alan joined Safeguard in 1995, learning the business from the ground up. He was promoted to Chief Operating Officer in 2002, and was named CEO in May 2010. His hands-on experience has given him unique insights as a leader to innovate, improve and strengthen Safeguard’s processes to assure that the company adheres to the highest standards of quality and customer service.

Under Alan’s leadership, Safeguard has grown significantly with strategies that have included new and expanded services, technology investments that deliver higher quality and greater efficiency to clients, and strategic acquisitions. He takes a team approach to process improvement, involving staff at all levels of the organization to address issues, brainstorm solutions, and identify new and better ways to serve clients.

In 2008, Alan was recognized by Crain’s Cleveland Business in its annual “40-Under-40” profile of young leaders. He also was named a NEO Ernst & Young Entrepreneur Of The Year® Award finalist in 2013.

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Esq., General Counsel and EVP

Linda Erkkila

Linda Erkkila is the General Counsel and Executive Vice President for Safeguard Properties, with oversight of legal, human resources, training, and compliance. Linda’s broad scope of oversight covers regulatory issues that impact Safeguard’s operations, risk mitigation, strategic planning, human resources and training initiatives, compliance, insurance, litigation and claims management, and counsel related to mergers, acquisition and joint ventures.

Linda assures that Safeguard’s strategic initiatives align with its resources, leverage opportunities across the company, and contemplate compliance mandates. She has practiced law for 25 years and her experience, both as outside and in-house counsel, covers a wide range of corporate matters, including regulatory disclosure, corporate governance compliance, risk assessment, compensation and benefits, litigation management, and mergers and acquisitions.

Linda earned her JD at Cleveland-Marshall College of Law. She holds a degree in economics from Miami University and an MBA. Linda was previously named as both a “Woman of Influence” by HousingWire and as a “Leading Lady” by MReport.

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COO

Michael Greenbaum

Michael Greenbaum is the Chief Operating Officer of Safeguard Properties, where he has played a pivotal role since joining the company in July 2010. Initially brought on as Vice President of REO, Mike’s exceptional leadership and strategic vision quickly propelled him to Vice President of Operations in 2013, and ultimately to COO in 2015. Over his 14-year tenure at Safeguard, Mike has been instrumental in driving change and fostering innovation within the Property Preservation sector, consistently delivering excellence and becoming a trusted partner to clients and investors.

A distinguished graduate of the United States Military Academy at West Point, Mike earned a degree in Quantitative Economics. Following his graduation, he served in the U.S. Army’s Ordnance Branch, where he specialized in supply chain management. Before his tenure at Safeguard, Mike honed his expertise by managing global supply chains for 13 years, leveraging his military and civilian experience to lead with precision and efficacy.

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CFO

Joe Iafigliola

Joe Iafigliola is the Chief Financial Officer for Safeguard Properties. Joe is responsible for the Control, Quality Assurance, Business Development, Marketing, Accounting, and Information Security departments. At the core of his responsibilities is the drive to ensure that Safeguard’s focus remains rooted in Customer Service = Resolution. Through his executive leadership role, he actively supports SGPNOW.com, an on-demand service geared towards real estate and property management professionals as well as individual home owners in need of inspection and property preservation services. Joe is also an integral force behind Compliance Connections, a branch of Safeguard Properties that allows code enforcement professionals to report violations at properties that can then be addressed by the Safeguard vendor network. Compliance Connections also researches and shares vacant property ordinance information with Safeguard clients.

Joe has an MBA from The Weatherhead School of Management at Case Western Reserve University, is a Certified Management Accountant (CMA), and holds a bachelor’s degree from The Ohio State University’s Honors Accounting program.

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Business Development

Carrie Tackett

Business Development Safeguard Properties