Archives For: job aid

Fannie Mae: Servicer Expense Reimbursement Job Aid Now Available

On December 18, Fannie Mae announced the availability of job aid relating to its ability to copy and resubmit claims on behalf of servicers, a new “Not Yet Recovered” drop-down option, HOA, COA & Co-Op dues, and property/insurance policies.

18 Dec 2019

Fannie Mae: LoanSphere Invoicing Line Item Updates

Fannie Mae announced that effective February 27, 2020, the LoanSphere Invoicing application will be updated with a new line item for the following reimbursable expense: “Initial Grass Cut – Less than 10,000 sq ft”. Additionally, the “Lawn Care – Less than 10000 sq ft” line item will be deactivated.

18 Dec 2019

MHA HAMP Update: Updated MHA LPI Date Correction Request Process ? Job Aid Posted

Making Home Affordable (MHA) issued an update announcing the availability of a job aid on HMPadmin.com.

31 May 2018

Fannie Mae: Delinquency Counseling Policies Job Aid

Fannie Mae released a job aid outlining delinquency counseling requirements.

5 Jul 2016

MHA HAMP Reporting Update Updated Job Aids Available on HMPadmin.com

Making Home Affordable (MHA) issued a HAMP Reporting Update announcing the availability of updated job aids posted in the HMPadmin.com Learning Center.

12 May 2016

Fannie Mae: Servicer Expense Reimbursement Job Aid

Fannie Mae issued a job aid providing operational instructions based on servicing policies.

1 Mar 2016

Use of the DMDC SCRA Website Database in Accordance with Fannie Mae?s Military Indulgence Relief Policies

Fannie Mae released a new job aid that provides servicers with guidelines for using the Defense Manpower Database Center (DMDC) Servicemembers Civil Relief Act (SCRA) website database as a means to obtain information regarding servicemember active duty status.

27 Aug 2014

Fannie Mae Remitting and Reporting Short Sale

Fannie Mae recently published a new Remitting and Reporting Short Sale job aid on the Servicing Learning Center.

5 Aug 2014