OCC Bulletin 2016-20: Servicemembers Civil Relief Act

Investor Update
June 10, 2016

Description: Extension of Time Period for Certain Protections

Summary

This bulletin informs national banks, federal savings associations, and federal branches and agencies of foreign banks (OCC-supervised institutions) of the temporary extension of certain protections under the Servicemembers Civil Relief Act (SCRA), enacted by the Foreclosure Relief and Extension for Servicemembers Act of 2015.
 
Note for Community Banks

This guidance is applicable to all OCC-supervised institutions that extend loans secured by a mortgage, trust deed, or other similar security to servicemembers.
 
Highlights

  • The SCRA amendments continue a temporary provision that extends for one year following a servicemember’s period of military service the protections related to the sale, foreclosure, or seizure of the servicemember’s mortgaged property, or the filing of a legal action to enforce a mortgage obligation or other similarly secured obligation.
  • The temporary extension expires on December 31, 2017.
  • The U.S. Department of Housing and Urban Development (HUD) updated its “Servicemembers Civil Relief Act Notice Disclosure” (Form 92070) to reflect the extensions.

Background

Section 303 of the SCRA, codified at 50 USC 3953, addresses obligations secured by a mortgage, trust deed, or other security similar to a mortgage on real or personal property owned by a servicemember. The provision applies only to obligations that originated before the servicemember’s military service and for which the servicemember is still obligated.

On March 31, 2016, President Obama signed into law the Foreclosure Relief and Extension for Servicemembers Act of 2015 (Pub. L. 114-142). This act extended again, on a temporary basis, the duration of coverage applicable to the section 303 protections for obligations described above from nine months to one year after a servicemember’s military service. (See OCC Bulletin 2015-21, “Servicemembers Civil Relief Act: Extension of Time Period for Certain Protections.”)

The temporary extension specifies that

  • a sale, foreclosure, or seizure of property based on a breach of a secured obligation is not valid if made during the period of military service or within one year thereafter, unless it is made pursuant to a court order or a waiver by the servicemember; and
  • a court may, on its own motion, and shall, upon application by a servicemember whose ability to comply with the obligation is materially affected by military service, stay the proceedings or adjust the obligation to preserve the interests of all parties at any time during the period of military service or within one year thereafter.

This extension ends December 31, 2017. Unless Congress enacts another extension, beginning January 1, 2018, there will be a period of 90 days after the end of the servicemember’s military service during which a foreclosure, sale, or seizure of the servicemember’s property based on a breach of a mortgage, trust deed, or other security, without a court order or waiver, will not be valid. During this period, a court may also stay proceedings enforcing such obligations.

The Housing and Urban Development Act of 1968, 12 USC 1701x(c)(5), requires lenders to send a notice of servicemembers’ rights to borrowers within 45 days of the date a missed payment was due on a mortgage secured by the borrower’s principal residence, unless the borrower pays the past-due amount before the expiration of the 45-day period. The contents of the notice are prescribed in HUD’s “Servicemembers Civil Relief Act Notice Disclosure.”

Further Information

Please contact the Compliance Risk Division at (202) 649-5470, the appropriate supervisory office, or the Community and Consumer Law Division at (202) 649-6350.

Donna M. Murphy
Deputy Comptroller for Compliance Risk

Related Links

Source: OCC

MHA HAMP Reporting Update Updated Data Dictionaries Posted

Investor Update
June 30, 2016

In connection with the August 2016 release of the HAMP® Reporting System, updated versions of the following Data Dictionaries were posted on HMPadmin.com:

Questions?
Email the HAMP Solution center or call 1-866-939-4469.

Source: MHA

MHA HAMP Reporting Update Streamline HAMP NPV Tool 2016 Q2 Supplemental Data Update Available

Investor Update
July 1, 2016

A supplemental data update of the Streamline HAMP NPV Tool v1.0 is now available for servicers interested in offering Streamline HAMP under the Home Affordable Modification ProgramSM.

Servicers can access the new file in the Streamline HAMP NPV Tool and Documentation section on the secure side of HMPadmin.com (login required).

The Streamline HAMP NPV Tool is designed to help servicers evaluate their portfolio and determine their policies for offering Streamline HAMP. Information about its development and use is available in the accompanying documentation.

The Streamline HAMP NPV Tool and documentation are subject to the license and other terms and conditions in the Terms of Use of HMPadmin.com.

Questions?
Email the HAMP Solution center or call 1-866-939-4469.

Source: MHA

MHA HAMP Reporting Update Q2 2016 Base NPV Documentation Supplement Available

Investor Update
June 3, 2016

The Q2 2016 Base NPV Model Documentation Supplement is now available for the Home Affordable Modification ProgramSM (HAMP®) for use with Base NPV Model Version 7.0 beginning July 1, 2016. The supplement provides the following:

  • REO Sale Value Parameters
  • Historical and Projected Home Price Index
  • Foreclosure and REO Disposition Timelines and Costs
  • Home Price Decline Protection Incentive Matrix
  • Default Model Parameters
  • Pre-payment Model Parameters
  • HAMP Tier 2 Assumptions and Parameters

Servicers can access the Q2 2016 Base NPV Model Documentation Supplement in the Base NPV Model Tools & Documents section of HMPadmin.com (login required).

Important Actions for Certain Servicers: HAMP-registered servicers using an NPV model that has been implemented or customized for their own systems must implement the new Q2 2016 data tables for use beginning July 1, 2016.

To fulfill model versioning requirements, servicers should continue to use the Q1 2016 data tables for April 1 through June 30, 2016, and other appropriate supplement data tables for earlier quarters.

FHA Non Performing Loan Sale (NPL) Job Aid Posted

In connection with recent HUD guidance, MHA has created the FHA NPL Job Aid to assist servicers with setting up Servicing Transfers (SVT) of FHA NPL populations. This job aid is posted on the Learning Center tab under Job Aids on HMPadmin.com.

Please refer to this document for instructions on how to process FHA NPL servicing transfer requests to the HAMP Reporting Tool.

Questions?
Email the HAMP Solution center or call 1-866-939-4469.

Source: MHA

MHA HAMP Reporting Update May 2016 UP Survey Now Available

Investor Update
June 15, 2016

The May 2016 UP survey is now available on HMPadmin.com (login required). Servicers that have executed a Servicer Participation Agreement (SPA) and that have cumulative UP activity must complete and upload their UP survey response to the HAMP® Reporting Tool (login required) by Wednesday, June 22, 2016.

SPA servicers that have any cumulative UP activity as of May 31, 2016 must submit an UP survey at this time.

For details on downloading and submitting the UP survey response, log in to HMPadmin.com, navigate to the HAMP Loan Reporting Tools & Documents area, and select the UP Survey tab.

Questions?
For more information, email the HAMP Solution Center or call 1-866-939-4469.

For questions specifically regarding the survey contents, email the HAMP Servicer Survey team.

Source: MHA

MHA HAMP Reporting Update Independence Day Holiday Support and System Availability

Investor Update
June 27, 2016

Due to the observance of Independence Day, the HAMP® Reporting System response files will not be available between 8:00 p.m. ET on Friday, July 1, 2015 and 8:00 a.m. ET on Tuesday, July 5, 2015.

During this time frame, the HAMP Reporting Tool will be available for servicers to submit and upload HAMP loan data files and the corresponding response files will be provided.

The HAMP Solution Center (HSC) will close at 3:00 p.m. ET on Friday, July 1, 2016 and will resume operations at 9:00 a.m. ET on Tuesday, July 5, 2016. Servicers may contact the HSC by phone or email at any time; however, phone messages and emails will be held in queue until the center reopens on Tuesday.

The NPV Transaction Portal will be available for normal processing during this period.

Questions?
Email the HAMP Solution center or call 1-866-939-4469.

Source: MHA

MHA HAMP Reporting Update GSE HAMP Modifications ? Dodd Frank Certification (DFC) Signature Date Reporting

Investor Update
June 10, 2016

Per MHA policy waiver Ref. ID 20160510, loans with a Sixth Anniversary Date of January 1, 2016 and prior with an executed DFC or GSE equivalent on or before January 31, 2016 are eligible to receive the $5,000.00 Borrower Pay for Performance incentive if the loan was in good standing on the Sixth Anniversary Date and had not been paid in full.

All servicers with loans meeting these criteria should report them into the HAMP® Reporting Tool using the approved reporting workaround for the Dodd-Frank Certification Signature Date field (DD1117) to indicate a value of 1/1/16. Once such loans are reported into the HAMP Reporting Tool, the associated incentive payments will be processed and disbursed the same month they are reported.

Questions?
Email the HAMP Solution center or call 1-866-939-4469.

Source: MHA

HUD Awards $42 Million in Housing Counseling Grants

Investor Update
June 21, 2016

WASHINGTON – The U.S. Department of Housing and Urban Development (HUD) today awarded more than $42 million in housing counseling grants to hundreds of national, regional and local organizations to help families and individuals with their housing needs and to prevent future foreclosures. HUD’s housing counseling grants and the additional funding they leverage will assist more than 1.4 million households find housing, make more informed housing choices, or keep their current homes. See list of all counseling agencies awarded funding today.

June is National Homeownership Month, a time HUD recognizes how homeownership enhances lives and contributes to thriving communities. “Dare to Own the Dream” is the theme of this month-long recognition, reinforcing the long-held belief that owning a home remains one of the cornerstones of the American Dream. The grants awarded today were announced at a White House gathering to mark National Homeownership Month.

HUD Secretary Julián Castro said, “Housing counselors provide potential homeowners with the tools they need to ensure they’re ready and responsible. Their efforts give countless families a real shot at the American Dream of homeownership. The counseling organizations HUD supports are on the front lines in providing the full spectrum of services households need – from locating affordable rental housing, offering advice on how to become a homeowner, and preventing foreclosure.”

More than $40 million will directly support the housing counseling services provided by 31 national and regional organizations, five multi-state organizations, 17 State Housing Finance Agencies (SHFAs) and 181 local housing counseling agencies. In addition, HUD is awarding $2 million to four national organizations to train housing counselors who will receive the instruction and certification necessary to effectively assist families with their housing needs.

National and regional agencies distribute much of HUD’s housing counseling grant funding to community-based organizations that assist low- and moderate-income families to improve their housing conditions. In addition, these larger organizations help improve the quality of housing counseling services and enhance coordination among counseling providers. Read a comprehensive summary of each grant.

Counseling improveshousing outcomes for homebuyers, homeowners, and renters. Last month, HUD published research findings summarizing the impact of housing counseling has on families’ housing options and choices.  Read more. In addition, recent research from the Federal Reserve Bank of Philadelphia and the Urban Institute continues to find substantial benefits to housing counseling for families who purchase their first homes and those struggling to prevent foreclosure.

Grant recipients address the full range of families’ housing counseling needs. This includes helping homebuyers evaluate their readiness for a home purchase, understand their financing and down payment options, and navigate what can be an extremely confusing and difficult homebuying process. The organization also help households find affordable rental housing and offer financial literacy training to individuals and families struggling to repair credit problems that restrict their housing options.

In addition to providing counseling to homeowners and renters, these organizations assist homeless persons in finding the transitional housing they need to move toward a permanent place to live. Finally, grantees also assist senior citizens seeking reverse mortgages. These agencies provide counseling for the rapidly growing number of elderly homeowners who seek to convert equity in their homes into income that can be used to pay for home improvements, medical costs, and other living expenses.

Housing counseling agencies support fair housing by assisting borrowers in reviewing their loan documentation, to avoid potential mortgage scams, unreasonably high interest rates, inflated appraisals, unaffordable repayment terms, and other conditions that can result in a loss of equity, increased debt, default, and even foreclosure. Likewise, foreclosure prevention counseling helps homeowners facing delinquency or default employ strategies, including expense reduction, negotiation with lenders and loan servicers, and loss mitigation, to avoid foreclosure.

There are many ways to find a HUD-approved housing counseling agency. Visit HUD’s website or call (800) 569-4287 for our interactive telephone directory. Get the free housing counseling i-phone app from the app store (not yet available for android). Watch HUD’s video on how housing counseling can help families find (and keep) housing. 

Source: HUD

Additional Resource:
DS News (HUD Invests in Counseling for Foreclosure Prevention)

Freddie Mac: Technology System Hours for Independence Day

Investor Update
June 25, 2016

In observance of the Independence Day holiday, please review a complete list of system and customer service hours of operation for Freddie Mac technologies.

Technology System Alerts
Only Freddie Mac customers who are subscribed to our Technology System Alerts emails will receive notification of holiday hours.

Source: Freddie Mac

Freddie Mac Extends Disaster Relief to Eligible Borrowers in West Virginia

Investor Update
June 27, 2016

MCLEAN, VA–(Marketwired – Jun 27, 2016) – Freddie Mac’s (OTCQB: FMCC) full menu of disaster relief policies is now available to homeowners whose homes or place of employment were damaged or destroyed by floods in West Virginia. Freddie Mac’s disaster relief policies are available to borrowers with homes in presidentially declared Major Disaster Areas where federal Individual Assistance programs are being made available to affected individuals and households. Freddie Mac is one of the nation’s largest investors in residential mortgages.

“If your West Virginia home, business or employer was harmed by the floods now is the time to call your mortgage servicer to discuss temporary mortgage relief. Freddie Mac’s disaster relief options include forbearance, in some cases for as long as year, for borrowers whose mortgages are owned or guaranteed by Freddie Mac,” said Yvette Gilmore, vice president of single-family servicer performance management, Freddie Mac.

Freddie Mac disaster relief policies authorize mortgage servicers to help affected borrowers in presidentially declared Major Disaster Areas where federal Individual Assistance programs have been extended. (Servicers and borrowers can find an updated list of these areas at http://www.fema.gov/disasters.)

Freddie Mac disaster relief policies include suspending foreclosures by providing forbearance for up to 12 months, waiving penalties or late fees against borrowers with disaster-damaged homes; and not reporting forbearance or delinquencies caused by the disaster to the nation’s credit bureaus.

Freddie Mac is also reminding servicers to consider borrowers who work in eligible disaster areas, but have homes in unaffected areas, for Freddie Mac’s standard relief policies, which include forbearance or mortgage modifications.
See http://www.freddiemac.com/singlefamily/service for a description of Freddie Mac disaster relief policies.

Source: Freddie Mac

Additional Resource: 
FEMA (Presidential Disaster Declaration for West Virginia)

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CEO

Alan Jaffa

Alan Jaffa is the Chief Executive Officer for Safeguard Properties, steering the company as the mortgage field services industry leader. He also serves on the board of advisors for SCG Partners, a middle-market private equity fund focused on diversifying and expanding Safeguard Properties’ business model into complimentary markets.

Alan joined Safeguard in 1995, learning the business from the ground up. He was promoted to Chief Operating Officer in 2002, and was named CEO in May 2010. His hands-on experience has given him unique insights as a leader to innovate, improve and strengthen Safeguard’s processes to assure that the company adheres to the highest standards of quality and customer service.

Under Alan’s leadership, Safeguard has grown significantly with strategies that have included new and expanded services, technology investments that deliver higher quality and greater efficiency to clients, and strategic acquisitions. He takes a team approach to process improvement, involving staff at all levels of the organization to address issues, brainstorm solutions, and identify new and better ways to serve clients.

In 2008, Alan was recognized by Crain’s Cleveland Business in its annual “40-Under-40” profile of young leaders. He also was named a NEO Ernst & Young Entrepreneur Of The Year® Award finalist in 2013.

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Esq., General Counsel and EVP

Linda Erkkila

Linda Erkkila is the General Counsel and Executive Vice President for Safeguard Properties, with oversight of legal, human resources, training, and compliance. Linda’s broad scope of oversight covers regulatory issues that impact Safeguard’s operations, risk mitigation, strategic planning, human resources and training initiatives, compliance, insurance, litigation and claims management, and counsel related to mergers, acquisition and joint ventures.

Linda assures that Safeguard’s strategic initiatives align with its resources, leverage opportunities across the company, and contemplate compliance mandates. She has practiced law for 25 years and her experience, both as outside and in-house counsel, covers a wide range of corporate matters, including regulatory disclosure, corporate governance compliance, risk assessment, compensation and benefits, litigation management, and mergers and acquisitions.

Linda earned her JD at Cleveland-Marshall College of Law. She holds a degree in economics from Miami University and an MBA. Linda was previously named as both a “Woman of Influence” by HousingWire and as a “Leading Lady” by MReport.

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COO

Michael Greenbaum

Michael Greenbaum is the Chief Operating Officer of Safeguard Properties, where he has played a pivotal role since joining the company in July 2010. Initially brought on as Vice President of REO, Mike’s exceptional leadership and strategic vision quickly propelled him to Vice President of Operations in 2013, and ultimately to COO in 2015. Over his 14-year tenure at Safeguard, Mike has been instrumental in driving change and fostering innovation within the Property Preservation sector, consistently delivering excellence and becoming a trusted partner to clients and investors.

A distinguished graduate of the United States Military Academy at West Point, Mike earned a degree in Quantitative Economics. Following his graduation, he served in the U.S. Army’s Ordnance Branch, where he specialized in supply chain management. Before his tenure at Safeguard, Mike honed his expertise by managing global supply chains for 13 years, leveraging his military and civilian experience to lead with precision and efficacy.

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CFO

Joe Iafigliola

Joe Iafigliola is the Chief Financial Officer for Safeguard Properties. Joe is responsible for the Control, Quality Assurance, Business Development, Marketing, Accounting, and Information Security departments. At the core of his responsibilities is the drive to ensure that Safeguard’s focus remains rooted in Customer Service = Resolution. Through his executive leadership role, he actively supports SGPNOW.com, an on-demand service geared towards real estate and property management professionals as well as individual home owners in need of inspection and property preservation services. Joe is also an integral force behind Compliance Connections, a branch of Safeguard Properties that allows code enforcement professionals to report violations at properties that can then be addressed by the Safeguard vendor network. Compliance Connections also researches and shares vacant property ordinance information with Safeguard clients.

Joe has an MBA from The Weatherhead School of Management at Case Western Reserve University, is a Certified Management Accountant (CMA), and holds a bachelor’s degree from The Ohio State University’s Honors Accounting program.

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Business Development

Carrie Tackett

Business Development Safeguard Properties