VA: John Bell, III Named as Deputy Director of VA’s Loan Guaranty Service

Investor Update
December 11, 2017

Dear Colleagues-
 
It is with great honor that I announce the selection of Mr. John Bell, III as Deputy Director of the Veteran’s Affairs Loan Guaranty Service.  Although John has worked with Loan Guaranty in various positions for nearly 8 years, he came to the Department of Veterans Affairs as a seasoned professional in the mortgage industry.  His resume includes over 20 years of progressively higher level positions with a number of top lending and financing firms. 
 
Mr. Bell rapidly moved through the Loan Guaranty ranks with his most recent position as the Assistant Director of Loan Policy and Valuation for six years.  In managing three distinct business sections, John was responsible for creating, planning, and implementing numerous initiatives designed to transform Loan Guaranty’s delivery of benefits by embracing technology and automation.  John has served as a senior leader for VA at the joint agency collaboration between Housing and Urban Development, Department of Agriculture, Consumer Financial Protection Bureau, Fannie Mae, and Ginnie Mae to address topics specific to the Federal housing industry.
 
During his tenure with the Department, John has shown himself to be a tireless advocate for Veterans in pursuit of home ownership.  In his new capacity, Mr. Bell will continue to uphold the Loan Guaranty mission of assisting Veterans to obtain, retain, and adapt homes.  Due to Mr. Bell’s ongoing role as the Executive Management Officer with VA’s Office of Economic Opportunity, it is anticipated he will begin his full duties as Deputy Director during the second quarter of the fiscal year.  Please join me in congratulating John for this wonderful accomplishment.
 
Most sincerely,
Jeff London
Director
Loan Guaranty Service

Source: VA

VA Circular 26-17-42: Special Relief Following California Wildfires

Investor Update
December 12, 2017

1. Purpose. This Circular expresses concern about Department of Veterans Affairs (VA) home loan borrowers affected by the California wildfires, and describes measures mortgagees may employ to provide relief. Mortgage servicers and borrowers alike should review VA’s Guidance on Natural Disasters to ensure Veterans receive the assistance they need at the following link: (http://www.benefits.va.gov/homeloans/documents/docs/va_policy_regarding_natural_disasters.pdf).

2. Forbearance Request. VA encourages holders of guaranteed loans to extend forbearance to borrowers in distress as a result of the California wildfires. Careful counseling with borrowers should help determine whether their difficulties are related to this disaster, or whether they stem from other sources that must be addressed. The proper use of authorities granted in VA regulations may be of assistance in appropriate cases. For example, Title 38, Code of Federal Regulations (C.F.R.), section 36.4311 allows the reapplication of prepayments to cure or prevent a default. Also, 38 C.F.R. 36.4315 allows the terms of any guaranteed loan to be modified without the prior approval of VA, provided conditions in the regulation are satisfied.

3. VA Disaster Loan Modification. The VA Disaster Loan Modification allows servicers to extend permanent payment relief to impacted delinquent borrowers. All impacted borrowers should have an opportunity to be considered for a VA Disaster Loan Modification as long as eligibility requirements are met. Servicers are encouraged to continue VA Disaster Loan Modification Solicitation efforts throughout the delinquency and the foreclosure process, up to 12 months after the federally-declared disaster. Servicers should refer to VA Servicer Handbook, M26-4, Chapter 21, for eligibility requirements and additional guidance. The handbook can be found on VA’s website at the following link: (https://www.benefits.va.gov/WARMS/M26_4.asp)

4. Moratorium on Foreclosure. Although the loan holder is ultimately responsible for determining when to initiate foreclosure, and for completing termination action, VA has requested on its website (http://www.benefits.va.gov/homeloans) that holders establish a 90-day moratorium from the date of a disaster on initiating new foreclosures on loans affected by major disasters. VA regulation 38 C.F.R. 36.4324(a)(3)(ii) allows additional interest on a guaranty claim when eventual termination has been delayed due to circumstances beyond the control of the holder, such as VA-requested forbearance. Because of the widespread impact of the California wildfires, holders should review all foreclosure referrals to ensure that borrowers have not been affected significantly enough to justify delay in referral. Any questions about impact should be discussed with the VA Regional Loan Center (RLC) of jurisdiction.

5. Late Charge Waivers. VA believes that many servicers plan to waive late charges on affected loans, and encourages all servicers to adopt such a policy for any loans that may have been affected.

6. Credit and VA Reporting. In order to avoid damaging credit records of Veteran borrowers, servicers are encouraged to suspend credit bureau reporting on affected loans. VA will not penalize affected servicers for any late default reporting to VA as a result. Please contact the appropriate RLC with any questions.

7. Activation of the National Guard. Members of the National Guard may be called to active duty to assist in recovery efforts. VA encourages servicers to extend special forbearance to National Guard members who experience financial difficulties as a result of their service.

8. Rescission: This Circular is rescinded January 1, 2019.

By Direction of the Under Secretary for Benefits

Jeffrey F. London
Director, Loan Guaranty Service

Source: VA

Senate Confirms Paul Compton as HUD General Counsel

Investor Update
December 19, 2017

On Monday evening, the United States Senate confirmed J. Paul Compton, Jr. to serve as General Counsel of the U.S. Department of Housing and Urban Development (HUD). HUD Secretary Ben Carson said that Compton’s confirmation comes at a critical time as the Department continues to deal with the aftermath of Hurricanes Harvey, Irma, and Maria, as well as other natural disasters such as the California wildfires.

Secretary Carson said, “Paul’s extensive background in real estate and housing finance will be a tremendous asset to this Department as we continue to support our nation’s housing markets and our state and local partners recovering from recent disasters. I look forward to adding Paul’s expertise to our highly experienced senior team.”

Paul Compton has extensive legal expertise in the areas of multifamily affordable housing finance, tax credit transactions, and residential mortgage securitization.  According to the press release, Compton is “a former partner of the Birmingham-based law firm of Bradley Arant Boult Cummings, LLP, Compton is listed by Chambers USA as one of America’s leading business lawyers on issues related to banking, finance and regulatory matters.” Compton served as a legal advisor to the Alabama Affordable Housing Association (AAHA), “a trade organization for developers, property managers, lenders, investors and service providers for affordable housing.”

Source: DS News

Additional Resource:

HUD (Senate Confirms Paul Compton as HUD’s General Counsel)

OCC: OCC Allows National Banks and Federal Savings Associations Affected by Wildfires in California to Close

Investor Update
December 7, 2017

WASHINGTON — The Office of the Comptroller of the Currency (OCC) today issued a proclamation allowing national banks and federal savings associations affected by wildfires in California to close.

In issuing the proclamation, the OCC expects that only those bank offices directly affected by the extreme emergency conditions to close. Those offices should make every effort to reopen as quickly as possible to address the banking needs of their customers.

OCC Bulletin 2012-28 “Supervisory Guidance on Natural Disasters and Other Emergency Conditions” provides guidance on actions bankers could consider implementing when their bank or savings association operates or has customers in areas affected by a natural disaster or other emergency.

Related Links

Source: OCC

OCC: Examiner Guidance for Institutions Affected by Major Disasters Released

Investor Update
December 15, 2017

WASHINGTON — The Office of the Comptroller of the Currency (OCC) issued guidance for examiners of national banks and federal savings association outlining the supervisory practices for assessing the condition of national banks, federal savings associations, and federal branches and agencies of foreign banks directly affected by a disaster that results in a Presidential declaration of a major disaster.

The OCC encourages any bank the operations or condition of which was adversely affected by a major disaster to contact and discuss remediation plans with its examiners. The guidance also applies to institutions that may be located outside the area declared a major disaster, but have loans to or investments in individuals or entities located in the area declared a major disaster. The guidance is being jointly issued with the Board of Governors of the Federal Reserve System, Federal Deposit Insurance Corporation, and the National Credit Union Administration and in consultation with the Conference of State Bank Supervisors.

Examiners should expect management at affected banks to conduct initial risk assessments and have a process for refining such assessments as more complete information becomes available and recovery efforts proceed. The guidance advises examiners to consider the extent to which weaknesses in a bank’s financial condition are caused by external problems related to a major disaster and its aftermath.

The guidance released today complements OCC Bulletin 2012-28, “Responding to a Declaration of a Legal Holiday or a Natural Disaster: Supervisory Guidance on Natural Disasters and Other Emergency Conditions” (September 21, 2012), which addresses actions banks can take after a disaster has occurred to help customers and communities. The guidance released today is more detailed and focuses on how examiners should consider rating banks that have been adversely affected by a natural disaster in declared major disaster areas.

Related Links

Source: OCC

MHA: Making Home Affordable Program Handbook Version 5.2; Administrative Clarifications Issued

Investor Update
December 21, 2017

As of today, December 21, 2017, servicers can download Version 5.2 of the Making Home Affordable Program Handbook for Servicers of Non-GSE Mortgages (Handbook) from HMPadmin.com. The Handbook is a consolidated reference outlining the requirements and guidelines of the Making Home Affordable Program for mortgage loans that are not guaranteed by Fannie Mae or Freddie Mac.

Unlike Supplemental Directives (SDs), which outline specific policy topics only, the Handbook is organized so servicers can easily find program information in one convenient guide.

Version 5.2 of the Handbook incorporates and supersedes in its entirety SD 17-01 and concurrently incorporates the guidance set forth in SD 17-02, which accompanies today’s issuance of the Handbook.

Administrative clarifications in SD 17-02 and incorporated in Version 5.2 of the Handbook include:

  • Borrower Eligibility & Compliance Portal and Alert Process
  • Federally Declared Disasters
  • Matured Loans
  • Borrower Solicitation
  • Borrower Notices
  • Post-Modification Counseling Solicitation during an FDD Forbearance
  • Official Monthly Reporting

See SD 17-02: Making Home Affordable Program – Handbook for Servicers Version 5.2 and Administrative Clarifications for more information regarding these updates.
 
Source: MHA

MHA HAMP Update: Upcoming HAMP Reporting Tool User Interface Outage

Investor Update
December 4, 2017

Black Knight will be performing connectivity testing from 6:00 a.m. ET to 9:00 a.m. ET on the following dates:

  • Sunday, December 10, 2017
  • Sunday, January 21, 2018
  • Sunday, February 11, 2018

During these tests, all Black Knight applications including the HAMP Reporting Tool user interface will be unavailable. If users attempt to access a Black Knight application during this maintenance, they can expect to see connection errors. If you have questions, call 1-866-939-4469; to reach Black Knight Financial Services (BKFS), select option 1, then option 5.

HMPadmin.com and NPV Portal Security Update

As part of our ongoing effort to provide a high level of security, HMPadmin.com and the NPV Transaction Portal will be updated for required changes to internet security protocols for Transport Layer Security (TLS).

These changes will be applied on Sunday, December 10, 2017 from 6:00 a.m. ET to 12:00 p.m. ET. The updates may affect some users’ ability to access HMPadmin.com and the NPV Transaction Portal during this time. It is strongly recommended that users update their internet browsers to the most current version and ensure all security patches have been applied.

What Is The Impact For Users?
Users of older browsers (Internet Explorer (IE) 6 and lower versions) and older operating systems (Windows XP and lower versions) will no longer be able to access HMPadmin.com or the NPV Transaction Portal.

What Must I Do?
Upgrade your browser to at least IE 7. Upgrade the operating system on your computer to at least Windows 7 or a later version.

We appreciate your understanding and cooperation as we strive to continually enhance users’ experience.

Questions?
Email or call the HAMP Solution Center at 1-866-939-4469.

Source: MHA

MHA HAMP Update: New Year’s Day Holiday Support and System Availability

Investor Update
December 20, 2017

Due to the observance of New Year’s Day, the HAMP Reporting System response files will not be available between 6:00 p.m. ET on Friday, December 29, 2017 and 8:00 a.m. ET on Tuesday, January 2, 2018; they will be sent as soon as the system is available.

During this timeframe, the HAMP Reporting Tool will be available for servicers to submit and upload HAMP loan data files, and the corresponding Black Knight response files will be provided as usual.

The HAMP Solution Center (HSC) will close at 3:00 p.m. ET on Friday, December 29, 2017 and will resume operations at 9:00 a.m. ET on Tuesday, January 2, 2018. Servicers may contact the HSC by phone or email at any time; however, phone messages and emails will be held in queue until the center reopens on Tuesday.

The NPV Transaction Portal will be available for normal processing during this period.

Questions?
For more information, email the HAMP Solution Center or call 1-866-939-4469.

Source: MHA

MHA HAMP Update: Christmas Day Holiday Support and System Availability

Investor Update
December 18, 2017

Due to the observance of Christmas Day, the HAMP Reporting System response files will not be available between 6:00 p.m. ET on Friday, December 22, 2017 and 8:00 a.m. ET on Tuesday, December 26, 2017; they will be sent as soon as the system is available.

During this timeframe, the HAMP Reporting Tool will be available for servicers to submit and upload HAMP loan data files, and the corresponding Black Knight response files will be provided as usual.

The HAMP Solution Center (HSC) will close at 3:00 p.m. ET on Friday, December 22, 2017 and will resume operations at 9:00 a.m. ET on Wednesday, December 27, 2017. Phone messages and emails will be held in queue until the center reopens on Wednesday.

The NPV Transaction Portal will be available for normal processing during this period.

Questions?
For more information, email the HAMP Solution Center or call 1-866-939-4469.

Source: MHA

HUD: HUD and State of Texas Launch Public Awareness Campaign to Help Struggling Homeowners Impacted by Hurricane Harvey

Investor Update
December 4, 2017

FHA programs intended to suspend foreclosures and give Texans time to recover

WASHINGTON – The U.S. Department of Housing and Urban Development (HUD) and the Texas General Land Office (GLO) today launched a public awareness campaign to inform owners of homes damaged by Hurricane Harvey that help is available to avoid foreclosure and to finance repairs.

“After a major disaster like Hurricane Harvey, struggling homeowners need to know that we will do everything we can to facilitate their recovery,” said HUD Secretary Ben Carson. “Working closely with our Texas partners, our goal is to give owners of damaged FHA-insured properties the time needed to focus on repairing their homes.”

“Hurricane Harvey affected approximately 50,000 square miles of Texas and damaged or destroyed more than a million homes,” said Texas Land Commissioner George P. Bush. “While we rebuild, many Texas homeowners are facing a second struggle of returning to work and making mortgage payments. To help these Texans, the GLO is proud to team with our disaster recovery partners at HUD to help those who need help avoiding foreclosure or assistance in financing repairs to damaged homes. Texans who are having trouble making payments should contact their service providers to learn about available resources or call the FHA Resource Center at (800) CALL-FHA. Reach out now to get help.”

Over one-quarter of home loans in Texas are insured by the Federal Housing Administration (FHA), an agency within HUD, which offers a range of payment and other relief options for borrowers living in Presidentially Declared Major Disaster Areas (PDMDAs). Borrowers who are having trouble making mortgage payments should contact their servicers to discuss available resources. In addition, HUD-approved housing counselors can assist in connecting impacted homeowners with the right options for relief. HUD also offers help for borrowers and loan servicers through its FHA Resource Center, (800) CALL-FHA.

Among the relief provided to homeowners affected by Hurricane Harvey, FHA has recently announced an extension to its 90-day foreclosure moratorium until February 21, 2018 to the FEMA designated Individual Assistance Areas in the PDMDAs. FHA-insured homeowners may qualify for this relief if they live or work in a PDMDA.

FHA also currently offers the following assistance:

  • Forbearance and loan modification options – HUD offers different forbearance and loan modification options for FHA borrowers affected by disasters. Borrowers having trouble making regular payments should contact their loan servicer as soon as possible for more information.
  • Fees and credit reporting – HUD requires lenders to waive late fees on affected FHA borrowers and cease any negative credit reporting during the forbearance period.
  • Mortgage insurance for disaster victims – HUD’s Section 203(h) program provides FHA-insured mortgage financing to disaster victims who have lost their homes and are facing the daunting task of rebuilding or buying another home. Borrowers from participating FHA-approved lenders are eligible for 100 percent financing, including closing costs.
  • Purchase and home rehabilitation program – HUD’s Section 203(k) loan program enables those who have lost their homes to finance the purchase or refinance of a house along with its repair through a single mortgage. It also allows homeowners who have damaged houses to finance the rehabilitation of their existing single-family home.
  • Collaborations with other federal agencies – HUD regularly shares information with FEMA and the State on housing providers that may have available units in the impacted counties – this includes Public Housing Agencies and Multi-Family owners. The Department will also connect FEMA and the State to subject matter experts to provide information on HUD programs and providers.

Read about these and other HUD programs designed to assist disaster victims.

Source: HUD

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CEO

Alan Jaffa

Alan Jaffa is the Chief Executive Officer for Safeguard Properties, steering the company as the mortgage field services industry leader. He also serves on the board of advisors for SCG Partners, a middle-market private equity fund focused on diversifying and expanding Safeguard Properties’ business model into complimentary markets.

Alan joined Safeguard in 1995, learning the business from the ground up. He was promoted to Chief Operating Officer in 2002, and was named CEO in May 2010. His hands-on experience has given him unique insights as a leader to innovate, improve and strengthen Safeguard’s processes to assure that the company adheres to the highest standards of quality and customer service.

Under Alan’s leadership, Safeguard has grown significantly with strategies that have included new and expanded services, technology investments that deliver higher quality and greater efficiency to clients, and strategic acquisitions. He takes a team approach to process improvement, involving staff at all levels of the organization to address issues, brainstorm solutions, and identify new and better ways to serve clients.

In 2008, Alan was recognized by Crain’s Cleveland Business in its annual “40-Under-40” profile of young leaders. He also was named a NEO Ernst & Young Entrepreneur Of The Year® Award finalist in 2013.

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Esq., General Counsel and EVP

Linda Erkkila

Linda Erkkila is the General Counsel and Executive Vice President for Safeguard Properties, with oversight of legal, human resources, training, and compliance. Linda’s broad scope of oversight covers regulatory issues that impact Safeguard’s operations, risk mitigation, strategic planning, human resources and training initiatives, compliance, insurance, litigation and claims management, and counsel related to mergers, acquisition and joint ventures.

Linda assures that Safeguard’s strategic initiatives align with its resources, leverage opportunities across the company, and contemplate compliance mandates. She has practiced law for 25 years and her experience, both as outside and in-house counsel, covers a wide range of corporate matters, including regulatory disclosure, corporate governance compliance, risk assessment, compensation and benefits, litigation management, and mergers and acquisitions.

Linda earned her JD at Cleveland-Marshall College of Law. She holds a degree in economics from Miami University and an MBA. Linda was previously named as both a “Woman of Influence” by HousingWire and as a “Leading Lady” by MReport.

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COO

Michael Greenbaum

Michael Greenbaum is the Chief Operating Officer of Safeguard Properties, where he has played a pivotal role since joining the company in July 2010. Initially brought on as Vice President of REO, Mike’s exceptional leadership and strategic vision quickly propelled him to Vice President of Operations in 2013, and ultimately to COO in 2015. Over his 14-year tenure at Safeguard, Mike has been instrumental in driving change and fostering innovation within the Property Preservation sector, consistently delivering excellence and becoming a trusted partner to clients and investors.

A distinguished graduate of the United States Military Academy at West Point, Mike earned a degree in Quantitative Economics. Following his graduation, he served in the U.S. Army’s Ordnance Branch, where he specialized in supply chain management. Before his tenure at Safeguard, Mike honed his expertise by managing global supply chains for 13 years, leveraging his military and civilian experience to lead with precision and efficacy.

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CFO

Joe Iafigliola

Joe Iafigliola is the Chief Financial Officer for Safeguard Properties. Joe is responsible for the Control, Quality Assurance, Business Development, Marketing, Accounting, and Information Security departments. At the core of his responsibilities is the drive to ensure that Safeguard’s focus remains rooted in Customer Service = Resolution. Through his executive leadership role, he actively supports SGPNOW.com, an on-demand service geared towards real estate and property management professionals as well as individual home owners in need of inspection and property preservation services. Joe is also an integral force behind Compliance Connections, a branch of Safeguard Properties that allows code enforcement professionals to report violations at properties that can then be addressed by the Safeguard vendor network. Compliance Connections also researches and shares vacant property ordinance information with Safeguard clients.

Joe has an MBA from The Weatherhead School of Management at Case Western Reserve University, is a Certified Management Accountant (CMA), and holds a bachelor’s degree from The Ohio State University’s Honors Accounting program.

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Business Development

Carrie Tackett

Business Development Safeguard Properties