HUD: FHA INFO #19-34: Single Family Housing Policy Handbook 4000.1 Updated

Investor Update
July 10, 2019

Source: HUD

Today, the Federal Housing Administration (FHA) published the quarterly update to its Single Family Housing Policy Handbook 4000.1 (SF Handbook). Revisions include updated policy guidance, clarifications, corrections, and additions to SF Handbook Section I (Doing Business with FHA), Section II (Origination through Post-Closing/Endorsement), and Section V (Quality Control, Oversight and Compliance). Today’s publication includes:

• Updated definition of Minimum Decision Credit Score to address application of a median score;
• Clarification of the definition for Net Tangible Benefit, and the addition of a definition for Reduction in Term in the Streamline Refinances section; and
• Clarification of the incident end date policy for when inspections may be performed for properties located in Presidentially-Declared Major Disaster Areas (PDMDAs).

All stakeholders in FHA transactions should review and become familiar with the changes outlined in the SF Handbook Transmittal — available on HUD’s Client Information Policy Systems’ (HUDCLIPS) Housing Handbooks web page. While the PDF version of the SF Handbook is available today, the online version will be updated in the coming days. For reference, a version of the SF Handbook with text changes noted is also available and can be accessed from the SF Handbook Information Page.

Effective Dates
• Changes identified in the Transmittal that are incorporating previously published Mortgagee Letters are effective as previously announced in the corresponding Mortgagee Letter.
• Changes identified in Section II.A. Title II Insured Housing Programs Forward Mortgage may be implemented immediately, but must be implemented for mortgages with case numbers assigned on or after September 9, 2019.
• All other changes reflected in the Transmittal may be implemented immediately, but must be implemented no later than September 9, 2019.

Updates to Supplemental Documents
Concurrent with the release of the updated SF Handbook 4000.1, an updated Appraisal Report and Data
Delivery Guide, and updated Single Family Default Monitoring System codes were also released today.
Both documents are available on the SF Handbook Supplemental Documents web page and are effective September 9, 2019.

Quick Links
• Review the July 10, 2019, SF Handbook 4000.1 Transmittal at:
http://portal.hud.gov/hudportal/HUD?src=/program_offices/administration/hudclips/handbooks/hsgh
• Access the online and/or portable document format SF Handbook 4000.1 from HUDCLIPS Housing Handbooks web page at:
http://portal.hud.gov/hudportal/HUD?src=/program_offices/administration/hudclips/handbooks/hsgh
• View the SF Handbook Supplemental Documents at:
https://www.hud.gov/program_offices/housing/sfh/handbook_references
• View the redline version of the SF Handbook at:
https://www.hud.gov/program_offices/housing/sfh/handbook_4000-1

Resources
Contact the FHA Resource Center:
• Visit our online knowledge base to obtain answers to frequently asked questions 24/7 at:
www.hud.gov/answers.
• E-mail the FHA Resource Center at: answers@hud.gov. Emails and phone messages will be
responded to during normal hours of operation, 8:00 AM to 8:00 PM (Eastern), Monday through
Friday on all non-Federal holidays.
• Call 1-800-CALLFHA (1-800-225-5342). Persons with hearing or speech impairments may reach
this number by calling the Federal Relay Service at 1-800-877-8339.

VA: VALERI Servicer Newsflash

Investor Update
July 15, 2019

Source: VA

IMPORTANT INFORMATION

Servicer Recorded Training – The recorded May 2019 servicer training is now available and is located under the Servicer Access to VALERI section on the VALERI Internet page at https://www.benefits.va.gov/homeloans/servicers_valeri.asp. The training covers approving access for servicer users, navigating the system, reporting data, filing basic and appealed claims, uploading documents, and viewing reports.

Appeals – The timeframe to file an appeal has been extended in the VALERI application. For cases that would have been eligible for appeal in the legacy VALERI system starting on April 27, 2019, and those that have become eligible in the current VALERI application, the appeal timeframe has been reset to August 12, 2019.

Document Upload – The current maximum document size is 3.8 MB; however, this will be increased in the future. This is not associated with the uploading of the Bulk Upload Templates.

REMINDERS

Contested Foreclosures – Servicers should not be conveying properties to VA if they are aware of issues with the sale or the sale is being contested. In the event the property has already transferred to VA, the servicer should report the Invalid Sale Results event in VALERI. Once the contested foreclosure is resolved, if the sale is still valid, the servicer may re-report the foreclosure sale and Transfer of Custody event in VALERI.

Accessing VALERI – The new VALERI application must be accessed with the Google Chrome browser.
VA Loan Technician Contact Information – Loan Technician contact information is currently located on the VALERI Internet page at https://www.benefits.va.gov/homeloans/servicers_valeri.asp.

Servicer Point of Contact (POC) Information – Servicer Account Department POC information should be populated by an Administrator in the VALERI application as soon as possible. Along the header bar in the VALERI application, servicer administrators can select the drop-down arrow next to “More”, then select “Servicer Departments” to add the contact information.

VALERI Assistance – Any VALERI system related inquiries must be directed to valeri.vbaco@va.gov. Policy inquiries should still be directed to the VALERI Helpdesk at valerihelpdesk.vbaco@va.gov.

Servicer Webinar – Servicers are encouraged to attend the next webinar on July 25, 2019, at 1:00 PM EST, which will focus on VALERI Reports. Requests for webinar information, for those who have not previously attended, should be directed to the VALERI Helpdesk at valerihelpdesk.vbaco@va.gov at least 48 hours prior to the webinar.

Freddie Mac: FHLMC Guide Bulletin 2019-12: Servicing Updates

Investor Update
July 12, 2019

Source: Freddie Mac

We’re making changes to simplify servicing mortgages for Freddie Mac. Today’s Single-Family Seller/Servicer Guide (Guide) Bulletin 2019-12 announces updates related to:

  • Deed-in-lieu of foreclosure inspection requirements.
  • EDR Codes.
  • Subsequent transfer of servicing requirements for mortgages registered with MERS.
  • Escrow.
  • Exhibit 33, Acknowledgement Agreement Incorporated Provisions.

For details on these updates and more, please read Guide Bulletin 2019-12.

Freddie Mac: REO Reimagined is Here

Investor Update
July 15, 2019

Source: Freddie Mac

Today, we are relieving Servicers of most post-foreclosure responsibilities for real estate owned (REO) properties in response to client feedback. Under the Reimagine ServicingSM initiative, REO Reimagined is all about streamlining a process that was previously manual and tedious, while reducing hurdles and costs.

The following responsibilities have transferred to Freddie Mac’s vendor, Green River CapitalOpens in a new window effective July 15:

  • HOA/Condo/Co-op/Planned Unit Development (PUD) payments
  • Lender Paid Insurance (LPI)
  • Preservation and maintenance functions
  • Tax payments
  • Monitoring of Property Condition Certificate (PCC) date or sale pending status

Note: Rollbacks would reinstate Servicer responsibilities. Additionally, Servicers are still responsible for notifying tax and utility services of Freddie Mac’s vendor for correspondence related to future payments.

For questions after July 15, please send urgent notices or correspondence received on an asset in Freddie Mac’s REO inventory including but not limited to tax sale notices, HOA sale notices or code violation hearings to: freddiemacpost@greenrivercap.com.

View the FAQs or reference Guide Bulletin 2019-6Opens in a new window to learn more about REO Reimagined. For more news and information, please visit Freddie Mac’s Servicing web page.

Expense Reimbursement, Simplified

As part of Reimagine Servicing, we said we’d improve the current expense reimbursement process and based on recent client insights, we’re doing just that. The newest enhancement provides Servicers ability to resubmit denied and curtailed expense reimbursement requests without the use of a mailbox. This will lead to:

  • reduced transaction steps
  • improved tracking and efficiency
  • eliminated redundancy

Stay tuned for more enhancements over the next few months in preparation for the new expense reimbursement platform.

OCC: National Banks and Federal Savings Associations Affected by Severe Weather Along the Gulf Coast Allowed to Close

Investor Update
July 12, 2019

Source: OCC

 

WASHINGTON — The Office of the Comptroller of the Currency today issued a proclamation allowing national banks, federal savings associations, and federal branches and agencies of foreign banks at their discretion to close offices affected by severe weather along the Gulf Coast.

In issuing the proclamation, the OCC expects that only those bank offices directly affected by potentially unsafe conditions will close. Those offices should make every effort to reopen as quickly as possible to address the banking needs of their customers.

OCC Bulletin 2012-28 Supervisory Guidance on Natural Disasters and Other Emergency Conditions provides guidance on actions bankers could consider implementing when their bank or savings association operates or has customers in areas affected by a natural disaster or other emergency.

Related Links

 

FEMA Declared Disaster Oklahoma

FEMA Alert Update
August 16, 2019

FEMA issued an update to a Presidential Major Disaster Declaration for areas in Oklahoma affected by severe storms, tornadoes, straight-line winds and flooding that took place April 30 to May 1, 2019.

The following county is eligible for assistance:

Public Assistance

  • Okfuskee

FEMA Release: Declared Disaster Amendment for Oklahoma (designated areas)

ZIP Code List for FEMA Declared Disaster for Oklahoma

 

FEMA Alert
July 12, 2019

FEMA issued a Presidential Major Disaster Declaration for areas in Oklahoma affected by severe storms, tornadoes, straight-line winds and flooding that took place April 30 to May 1, 2019.

The following counties are eligible for assistance:

Public Assistance

  • Alfalfa
  • Atoka
  • Bryan
  • Coal
  • Craig
  • Kay
  • Lincoln
  • Love
  • Major
  • Noble
  • Nowata
  • Okmulgee
  • Osage
  • Ottawa
  • Pittsburg
  • Pushmataha
  • Stephens
  • Tillman

FEMA Release: Declared Disaster for Oklahoma

ZIP Code List for FEMA Declared Disaster for Oklahoma


Additional Resources

FEMA’s web site

FEMA’s Disaster Declaration Process

Safeguard Properties Industry Alerts

HUD Moratorium on Foreclosure

VA’s Policy Regarding Natural Disasters

Freddie Mac Disaster Relief Policies

Fannie Mae’s Natural Disaster Relief Policies

Freddie Mac: Disaster Relief Policies Confirmed as Tropical Storm Barry Approaches

Investor Update
July 12, 2019

Source: Freddie Mac

MCLEAN, Va., July 12, 2019 (GLOBE NEWSWIRE) — Freddie Mac today reminded Single-Family mortgage servicers of its disaster relief policies for borrowers affected by Tropical Storm Barry. Freddie Mac’s disaster relief options are available to borrowers whose homes or places of employment are located in federally-declared Major Disaster Areas where federal individual assistance programs are made available to affected individuals and households.

In areas where the Federal Emergency Management Agency (FEMA) has not yet made individual assistance available, mortgage servicers may immediately leverage Freddie Mac’s short-term forbearance programs to provide mortgage relief to their borrowers affected by the storm.

“Safety is our top priority for those in Louisiana and nearby states as Barry approaches,” said Yvette Gilmore, Freddie Mac’s Vice President of Single-Family Servicer Performance Management. “Once safe from this dangerous storm, we strongly encourage homeowners whose homes or places of employment have been impacted by the storm to call their mortgage servicer—the company to which borrowers send their monthly mortgage payments—to learn about available relief options. We stand ready to ensure that mortgage relief is made available.”

News Facts:

•Freddie Mac Single-Family disaster relief policies authorize mortgage servicers to help affected borrowers in eligible disaster areas: those federally-declared Major Disaster Areas where federal individual assistance programs have been extended. A list of these areas can be found on FEMA’s website.

•Freddie Mac Single-Family mortgage relief options for affected borrowers in eligible disaster areas include:
º Suspending foreclosures by providing forbearance for up to 12 months;
º Waiving assessments of penalties or late fees against borrowers with disaster-damaged homes; and
º Not reporting forbearance or delinquencies caused by the disaster to the nation’s credit bureaus.

•Freddie Mac is reminding servicers to consider borrowers who are impacted by the storm, but who live and work outside of an eligible disaster area, for Freddie Mac’s standard relief policies, which include forbearance and mortgage modifications.

•Affected borrowers should immediately contact their mortgage servicer—the company to which they send their monthly mortgage payment.

•See http://www.freddiemac.com/singlefamily/service/natural_disasters.html for a description of Freddie Mac disaster relief policies.

About Freddie Mac 
Freddie Mac makes home possible for millions of families and individuals by providing mortgage capital to lenders. Since our creation by Congress in 1970, we’ve made housing more accessible and affordable for homebuyers and renters in communities nationwide. We are building a better housing finance system for homebuyers, renters, lenders, investors and taxpayers. Learn more at FreddieMac.com, Twitter @FreddieMac, and Freddie Mac’s blog FreddieMac.com/blog.

MEDIA CONTACT: Fred Solomon
703-903-3861
Frederick_Solomon@freddiemac.com

Fannie Mae: Assistance Options for Areas Affected by Tropical Storm Barry

Investor Update
July 12, 2019

Source: Fannie Mae

WASHINGTON, DC – Fannie Mae (FNMA/OTCQB) is reminding those impacted by Tropical Storm Barry of available mortgage assistance and disaster relief options. Under Fannie Mae’s guidelines for single-family mortgages:

•Homeowners affected by disaster are often eligible to stop their mortgage payments for up to 12 months
•Mortgage servicers are authorized to suspend or reduce a homeowner’s mortgage payments immediately for up to 90 days – even without establishing contact – if the servicer believes the homeowner was affected

•During this temporary payment break:
•Homeowners will not incur late fees
•Credit bureau reporting is suspended
•Foreclosure and other legal proceedings are suspended
•When payments resume, a loan modification may help maintain the pre-disaster payment amount
•Homeowners may request mortgage assistance by contacting their mortgage servicer following a disaster

Fannie Mae also offers help navigating the broader financial effects of disaster to homeowners with a Fannie Mae-owned mortgage through its Disaster Response Network*, including:

•A needs assessment and personalized recovery plan
•Help requesting financial relief from FEMA, insurance, servicers, and other sources
•Web resources and ongoing guidance from experienced disaster relief advisors

Homeowners can call 877-833-1746 to access Fannie Mae’s Disaster Response Network™* or other available resources.

“We want to reassure those in the path of Tropical Storm Barry that we’re committed to their well-being and recovery, particularly as the storm is expected to strengthen before it makes landfall,” said Malloy Evans, Senior Vice President and Single-Family Chief Credit Officer, Fannie Mae. “Along with our partners, we are focused on ensuring assistance is offered to homeowners and renters in need. We urge everyone in the area to be safe, and we encourage residents whose homes, employment, or income are affected by the storm to seek available assistance as soon as possible.”

Homeowners can reach out to Fannie Mae directly by calling 1-800-2FANNIE (1-800-232-6643). For more information, please visit www.knowyouroptions.com/relief.

*Operated by Clearpoint Credit Counseling Solutions, a division of MMI, through its Project Porchlight program

Mortgage Industry Calls for Servicing Regulation Uniformity in New York

Industry Update
July 1, 2019

Source: National Mortgage News

The mortgage industry is calling for better alignment between the federal government and state of New York regarding proposed regulatory revisions that would affect local servicers.

In a joint letter to Department of Financial Services Superintendent Linda Lacewell, the Mortgage Bankers Association and New York Mortgage Bankers Association highlighted discrepancies in DFS’ suggested changes to 3 NYCRR 419, which covers business conduct rules for servicing mortgage loans.

“While the proposed changes to Part 419 would emulate the relatively recent changes to the RESPA and TILA servicing requirements, we believe the implementation of the state-specific standards offered in the proposal would create consumer uncertainty, add additional costs, and produce possible deviations from federal law,” the MBA and NYMBA said.

“Therefore, we are urging DFS to add a provision to Part 419 that states compliance with the Consumer Financial Protection Bureau’s servicing rules constitutes compliance with DFS rules. In the alternative, we also encourage DFS to review the key differences in the proposed rule and federal law and modify the language to ensure consistency with federal law,” the organizations wrote.

Over the course of nearly 10 years since Part 419’s adoption, mortgage servicing regulations have “become much more robust with the implementation of an expansive federal framework of rules that protect consumers,” they said.

Mortgage servicing rules implemented in 2014 by the CFPB and other state regulators serve as a uniform guide for servicers nationwide to address risks to consumers as a result of the foreclosure crisis. Additionally, a market surveillance program offers state regulators the opportunity to suggest enhancements.

The MBA and NYMBA summarized a number of issues with the Department of Financial Services’ proposed changes in the letter, such as requiring servicers to deviate from a statement of account form offered by the CFPB instead of sticking to a uniform template. Other challenges include the requirement to send a consumer delinquency notice by the 17th late payment day, that provides little information or value and could dissuade customers from opening a future account, among other measures that would tack on time, risk and costs to the process.

“Servicers already have processes, procedures, and controls in place for complying with federal consumer protection rules. Adding additional requirements that deviate from current federal standards creates regulatory inefficiency by requiring servicers to construct new processes — and regulatory inefficiency directly impacts the cost and availability of consumer credit,” wrote the MBA and NYMBA.

The organizations noted that small and midsized independent mortgage banks would be hit particularly hard should the amendments come to pass, as the institutions don’t have as big a footprint to disperse the cost of compliance across a large servicing portfolio. They also requested an in-effect date of at least six months after changes are published to allow sufficient time for adjustments.

Auction.com: Western U.S. Could See Foreclosure Increase

Industry Update
July 1, 2019

Source: Auction.com

Additional Resource:

DS News (Foreclosures in Western U.S. a Cause for Concern)

High-level findings from the survey:

• 80 percent of respondents expect only slight changes in foreclosure and bank-owned (REO) inflow in the second half of 2019, with a 50-50 split between that change being an increase or decrease

• 40 percent identified the U.S. West region as most likely to see an increase in distressed inventory in the second half of 2019, beating out the Midwest (23 percent), Northeast (20 percent) and South (17 percent).

• 72 percent plan to increase loss mitigation actions in the second half of 2019, with 81 percent of those expecting an increase in distressed inflow planning to increase loss mitigation actions.

• 40 percent identified Expedited Time to Sale as their top disposition priority, beating out Return on Investment, Loss Mitigation and Avoiding Headline Risk.

• 46 percent selected Property Preservation as the biggest disposition challenge they face, beating out Aged Inventory, Pricing Execution, and Regulatory Hurdles.

To access full report, please click the source link above.

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CEO

Alan Jaffa

Alan Jaffa is the Chief Executive Officer for Safeguard Properties, steering the company as the mortgage field services industry leader. He also serves on the board of advisors for SCG Partners, a middle-market private equity fund focused on diversifying and expanding Safeguard Properties’ business model into complimentary markets.

Alan joined Safeguard in 1995, learning the business from the ground up. He was promoted to Chief Operating Officer in 2002, and was named CEO in May 2010. His hands-on experience has given him unique insights as a leader to innovate, improve and strengthen Safeguard’s processes to assure that the company adheres to the highest standards of quality and customer service.

Under Alan’s leadership, Safeguard has grown significantly with strategies that have included new and expanded services, technology investments that deliver higher quality and greater efficiency to clients, and strategic acquisitions. He takes a team approach to process improvement, involving staff at all levels of the organization to address issues, brainstorm solutions, and identify new and better ways to serve clients.

In 2008, Alan was recognized by Crain’s Cleveland Business in its annual “40-Under-40” profile of young leaders. He also was named a NEO Ernst & Young Entrepreneur Of The Year® Award finalist in 2013.

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Esq., General Counsel and EVP

Linda Erkkila

Linda Erkkila is the General Counsel and Executive Vice President for Safeguard Properties, with oversight of legal, human resources, training, and compliance. Linda’s broad scope of oversight covers regulatory issues that impact Safeguard’s operations, risk mitigation, strategic planning, human resources and training initiatives, compliance, insurance, litigation and claims management, and counsel related to mergers, acquisition and joint ventures.

Linda assures that Safeguard’s strategic initiatives align with its resources, leverage opportunities across the company, and contemplate compliance mandates. She has practiced law for 25 years and her experience, both as outside and in-house counsel, covers a wide range of corporate matters, including regulatory disclosure, corporate governance compliance, risk assessment, compensation and benefits, litigation management, and mergers and acquisitions.

Linda earned her JD at Cleveland-Marshall College of Law. She holds a degree in economics from Miami University and an MBA. Linda was previously named as both a “Woman of Influence” by HousingWire and as a “Leading Lady” by MReport.

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COO

Michael Greenbaum

Michael Greenbaum is the Chief Operating Officer of Safeguard Properties, where he has played a pivotal role since joining the company in July 2010. Initially brought on as Vice President of REO, Mike’s exceptional leadership and strategic vision quickly propelled him to Vice President of Operations in 2013, and ultimately to COO in 2015. Over his 14-year tenure at Safeguard, Mike has been instrumental in driving change and fostering innovation within the Property Preservation sector, consistently delivering excellence and becoming a trusted partner to clients and investors.

A distinguished graduate of the United States Military Academy at West Point, Mike earned a degree in Quantitative Economics. Following his graduation, he served in the U.S. Army’s Ordnance Branch, where he specialized in supply chain management. Before his tenure at Safeguard, Mike honed his expertise by managing global supply chains for 13 years, leveraging his military and civilian experience to lead with precision and efficacy.

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CFO

Joe Iafigliola

Joe Iafigliola is the Chief Financial Officer for Safeguard Properties. Joe is responsible for the Control, Quality Assurance, Business Development, Marketing, Accounting, and Information Security departments. At the core of his responsibilities is the drive to ensure that Safeguard’s focus remains rooted in Customer Service = Resolution. Through his executive leadership role, he actively supports SGPNOW.com, an on-demand service geared towards real estate and property management professionals as well as individual home owners in need of inspection and property preservation services. Joe is also an integral force behind Compliance Connections, a branch of Safeguard Properties that allows code enforcement professionals to report violations at properties that can then be addressed by the Safeguard vendor network. Compliance Connections also researches and shares vacant property ordinance information with Safeguard clients.

Joe has an MBA from The Weatherhead School of Management at Case Western Reserve University, is a Certified Management Accountant (CMA), and holds a bachelor’s degree from The Ohio State University’s Honors Accounting program.

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Business Development

Carrie Tackett

Business Development Safeguard Properties