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Fannie Mae: Fannie Mae Connect and LoanSphere Invoicing Enhancements

Investor Update
April 5, 2017

Fannie Mae Connect release: Easier to use and new reports

The April 3 release of Fannie Mae Connect™ includes functional enhancements to the user experience and adds new reports to provide lenders with more transparency and analytics around quality assurance and market activities.

New Report

  • Home Purchase Sentiment Index® (HPSI) Dashboard

Updated Reports

  • Servicer Total Achievement & Rewards™ (STAR™) Performance Scorecard
  • Trial Balance

Site Enhancement

  • 13 reports in the Download Center, previously available only in TXT format, are now available for download in XLS.

For details on the release, log in to Fannie Mae Connect and view our latest Release Tracker, and view the Report Directory for report descriptions (both of these documents are available to Fannie Mae Connect users only). For more information on Fannie Mae Connect, including demos, quick tips, and training, visit the Fannie Mae Connect web page.  

LoanSphere Invoicing enhancements coming May 1

As part of our effort to simplify servicing, we’re enhancing LoanSphere Invoicing™. The Pending Submitter Review (PSR) Status, Bankruptcy Attorney’s Fees, and Foreclosure Attorney’s Fees sections are impacted by the updates.

The timeline for enhancements has shifted to May 1. We’ve updated the Servicer Expense Reimbursement Job Aid since the initial March update to accurately reflect the new timeline. Click here for a detailed list of all revised items, and visit the Servicer Expense Reimbursement page for additional training and resources.

Check out the January 2017 Fannie Mae STAR Scorecard

The results for the January 2017 STAR Scorecard are now available on Fannie Mae Connect. For instructions on how to access the Scorecards, along with printing tips, refer to the job aid. If you have any questions, please contact the STAR Team.

You may also be interested in…

Fannie Mae economists uncover hidden strengths in rural areas
Lenders and economists learn about the surprising opportunities and challenges in rural housing markets. Read more

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How can homeownership education be enhanced? New research finds out #financialliteracymonth #SmartHomeownership:
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April 4
 
Despite positive feelings toward econ. & housing, lenders’ profit margin outlook down year-over-year #MLSS:
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April 2
 
Source: Fannie Mae

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CEO

Alan Jaffa

Alan Jaffa is the Chief Executive Officer for Safeguard Properties, steering the company as the mortgage field services industry leader. He also serves on the board of advisors for SCG Partners, a middle-market private equity fund focused on diversifying and expanding Safeguard Properties’ business model into complimentary markets.

Alan joined Safeguard in 1995, learning the business from the ground up. He was promoted to Chief Operating Officer in 2002, and was named CEO in May 2010. His hands-on experience has given him unique insights as a leader to innovate, improve and strengthen Safeguard’s processes to assure that the company adheres to the highest standards of quality and customer service.

Under Alan’s leadership, Safeguard has grown significantly with strategies that have included new and expanded services, technology investments that deliver higher quality and greater efficiency to clients, and strategic acquisitions. He takes a team approach to process improvement, involving staff at all levels of the organization to address issues, brainstorm solutions, and identify new and better ways to serve clients.

In 2008, Alan was recognized by Crain’s Cleveland Business in its annual “40-Under-40” profile of young leaders. He also was named a NEO Ernst & Young Entrepreneur Of The Year® Award finalist in 2013.

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Esq., General Counsel and EVP

Linda Erkkila

Linda Erkkila is the General Counsel and Executive Vice President for Safeguard Properties, with oversight of legal, human resources, training, and compliance. Linda’s broad scope of oversight covers regulatory issues that impact Safeguard’s operations, risk mitigation, strategic planning, human resources and training initiatives, compliance, insurance, litigation and claims management, and counsel related to mergers, acquisition and joint ventures.

Linda assures that Safeguard’s strategic initiatives align with its resources, leverage opportunities across the company, and contemplate compliance mandates. She has practiced law for 25 years and her experience, both as outside and in-house counsel, covers a wide range of corporate matters, including regulatory disclosure, corporate governance compliance, risk assessment, compensation and benefits, litigation management, and mergers and acquisitions.

Linda earned her JD at Cleveland-Marshall College of Law. She holds a degree in economics from Miami University and an MBA. Linda was previously named as both a “Woman of Influence” by HousingWire and as a “Leading Lady” by MReport.

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COO

Michael Greenbaum

Michael Greenbaum is the Chief Operating Officer of Safeguard Properties, where he has played a pivotal role since joining the company in July 2010. Initially brought on as Vice President of REO, Mike’s exceptional leadership and strategic vision quickly propelled him to Vice President of Operations in 2013, and ultimately to COO in 2015. Over his 14-year tenure at Safeguard, Mike has been instrumental in driving change and fostering innovation within the Property Preservation sector, consistently delivering excellence and becoming a trusted partner to clients and investors.

A distinguished graduate of the United States Military Academy at West Point, Mike earned a degree in Quantitative Economics. Following his graduation, he served in the U.S. Army’s Ordnance Branch, where he specialized in supply chain management. Before his tenure at Safeguard, Mike honed his expertise by managing global supply chains for 13 years, leveraging his military and civilian experience to lead with precision and efficacy.

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CFO

Joe Iafigliola

Joe Iafigliola is the Chief Financial Officer for Safeguard Properties. Joe is responsible for the Control, Quality Assurance, Business Development, Marketing, Accounting, and Information Security departments. At the core of his responsibilities is the drive to ensure that Safeguard’s focus remains rooted in Customer Service = Resolution. Through his executive leadership role, he actively supports SGPNOW.com, an on-demand service geared towards real estate and property management professionals as well as individual home owners in need of inspection and property preservation services. Joe is also an integral force behind Compliance Connections, a branch of Safeguard Properties that allows code enforcement professionals to report violations at properties that can then be addressed by the Safeguard vendor network. Compliance Connections also researches and shares vacant property ordinance information with Safeguard clients.

Joe has an MBA from The Weatherhead School of Management at Case Western Reserve University, is a Certified Management Accountant (CMA), and holds a bachelor’s degree from The Ohio State University’s Honors Accounting program.

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Business Development

Carrie Tackett

Business Development Safeguard Properties