Women in Housing: Giving Back to the Community

Safeguard in the News
September 8, 2022

Source: The M Report

On Tuesday, September 20 at Noon Central, the Five Star Institute will recognize and honor the accomplishments of the industry’s women executives during the Five Star Conference and Expo’s Women in Housing Leadership Awards Luncheon, to be held during the annual Five Star Conference and Expo in Dallas.

Each year, nominees are presented across five categories, and that group is then narrowed down further to a final list of finalists. These pioneers are women who are making a difference in the industry and leaving their mark on their colleagues and team members, both within the workplace and beyond.

Today, we focus on the finalists for Corporate Social Responsibility Award, an award recognizing those women executives who are driving charitable initiatives and helping the industry make a positive difference in the lives of many by giving back to their community.

Congratulations to the final five nominees for the 2022 Corporate Social Responsibility Award:

Carrie Tackett

Director of Business Development, Safeguard Properties

What Others Are Saying:

“Carrie Tackett started her career in 2006 at ServiceLink and joined Safeguard Properties in 2010 as an REO Supervisor. She currently holds the position of Director of Business Development. She has been a member of the AMDC since 2019, promoting diversity within the mortgage industry. She is a member of the VFSAC committee, which addresses the needs of veterans in relation to housing and critical services. Carrie also cultivated a relationship between Safeguard Properties and the Military Warrior Support Foundation, where the Safeguard vendor network is used to renovate homes to be gifted to wounded veterans.”

What This Nomination Means to Her:

“Being nominated for the Corporate Social Responsibility Award means that I have been acknowledged as the face of a company who has been recognized for helping communities for many years. It means I am a part of how we successfully build employee engagement and sustainable partnerships through activities such as volunteering, financial contributions, community service, ecofriendly practices, and many creative activities by which Safeguard gives back to our nation’s communities. Partnerships with VFSAC and Military Warriors Support Foundation allow us to directly impact housing opportunities for our nation’s military heroes. I am honored to be considered a leader in all Safeguard social initiatives.”

Darcy Chapman

VP, Strategic Partnerships, Auction.com

What Others Are Saying:

“Darcy Chapman is caring and competitive. In a recent fundraising campaign for Feeding America, she was the highest fundraiser. As a former foster mom, Darcy is aware of the harmful effects of food insecurity. She and her husband also support a local Dallas charity, Lil’ Warriors Foundation. This nonprofit partners with communities to provide financial assistance for families with children battling critical medical challenges. Darcy supports the foundation financially and by volunteering her time. Darcy belongs to Auction.com’s Inclusion, Diversity, Engagement, and Awareness (IDEA) Council and has been a VFSAC A.”

What This Nomination Means to Her:

“To be considered as a candidate for the Corporate Social Responsibility Award is an absolute honor. There are so many women who selflessly give of themselves daily without recognition. Recently, social responsibility has taken on a new meaning for me. I am a new mom to a baby girl and have a 10-year-old stepdaughter. It’s imperative to me that they are not blinded to the bleak realities some others face. I want my children to fully understand that with being fortunate comes the responsibility of good stewardship to those in need.”

Tamara Gifford

Director, Community & External Relations, Ocwen

What Others Are Saying:

“Tamara Gifford leads Ocwen’s corporate social responsibility efforts which provided over $26 million in funding since 2012 to mortgage industry, consumer advocacy, and nonprofit organizations that serve low- to moderate-income families. In addition to this, she manages Ocwen’s Community Advisory Council, a group of 15 diverse industry leaders who provide expertise and guidance. Members include NCRC, UnidosUS, NAACP, and others. She oversees borrower outreach efforts resulting in 100+ virtual outreach events across 29 states since the beginning of the pandemic. In 2021, Ocwen received the External Partner of the Year award from Neighborhood Housing Services of NYC.”

What This Nomination Means to Her:

“It’s an honor to be selected as a finalist for the Five Star Institute’s Women in Housing Corporate Social Responsibility Award. The work my peers and I do is instrumental in helping low- to moderate-income individuals and families. This nomination underlines my lifelong dream to be able to help those who are struggling financially. Ocwen’s commitment to helping homeowners has been the platform to which we’ve built our corporate giving program, focused on those organizations that have the greatest impact. I am proud we’ve been able to provide over $26 million since 2012 to our nonprofit, consumer advocacy, and industry association partners.”

Toniqua Green

VP of Corporate Social Responsibility, Mr. Cooper Group

What Others Are Saying:

“With her 15 years of mortgage experience, Toniqua Green has leveraged her knowledge along with her passion to help others. She is responsible for driving corporate social responsibility initiatives, community outreach, and environmental social governance programs at Mr. Cooper. During her time as VP of Corporate Social Responsibility, Toniqua has elevated engagement within the company and taken on new directives in Diversity, Equity, and Inclusion. She shares her knowledge, enthusiasm, and passion at industry events to encourage others to join in the efforts. Her department has helped with the Homeowner Assistance Funds to assist borrowers after the pandemic. To meet Toniqua Green, is to know she has a passion to help people in their distress. She is known for her tenacious ability to get things done!”

What This Nomination Means to Her:

“I am honored to be nominated for the 2022 Women in Housing Corporate Social Responsibility Award. It is a testament to the great things we are doing at Mr. Cooper Group. Leading the Corporate Social Responsibility team for Mr. Cooper Group was the career path I never knew I needed. I enjoy being able to partner with housing advocates, state housing agencies, and federal housing associations to provide mortgage assistance to homeowners in need, manage our outreach efforts, government-sponsored initiatives, strategic planning of foreclosure prevention, and new homeowner efforts in low- to moderate-income markets and underserved communities. I love that my team and I are able to live out Mr. Cooper’s vision of keeping the dream of homeownership alive. Every day we are looking for ways to help our homeowners and better our communities.”

Dana Stephenson

Consumer Direct Onboarding Manager, Caliber Home Loans, Inc.

What Others Are Saying:

“When it comes to philanthropic events, Dana is the go-to person at Caliber to help organize, plan, and participate. She is a key driver in offering continued support to Caliber’s favorite nonprofits, like Operation Homefront, Patriot Paws, and Gatehouse Women’s Shelter. As a veteran herself, she has played an especially huge part in Caliber’s military-related partnerships and events. Last year, Dana led efforts to provide $250 gift cards to military high schoolers so that they could purchase new clothes and supplies for school, along with over 80 stocked backpacks that she personally handed out on-base with almost $10,000 worth of supplies.”

What This Nomination Means to Her:

“I’m honored to be nominated for this award, but the work I get to do and the opportunity that I’ve been given to use my skills, talents, and resources to serve the community is truly its own reward. This nomination has helped me to reflect upon the opportunities I’ve had and the impact I’ve made in improving the lives of veterans and their families within our communities. This nomination means more to me than recognition—it means that we, as a society, are bringing awareness, accountability, and commitment to various issues impacting the communities in which we live and work.”



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Alan Jaffa

Alan Jaffa is the chief executive officer for Safeguard, steering the company as the mortgage field services industry leader. He also serves on the board of advisors for SCG Partners, a middle-market private equity fund focused on diversifying and expanding Safeguard Properties’ business model into complimentary markets.

Alan joined Safeguard in 1995, learning the business from the ground up. He was promoted to chief operating officer in 2002, and was named CEO in May 2010. His hands-on experience has given him unique insights as a leader to innovate, improve and strengthen Safeguard’s processes to assure that the company adheres to the highest standards of quality and customer service.

Under Alan’s leadership, Safeguard has grown significantly with strategies that have included new and expanded services, technology investments that deliver higher quality and greater efficiency to clients, and strategic acquisitions. He takes a team approach to process improvement, involving staff at all levels of the organization to address issues, brainstorm solutions, and identify new and better ways to serve clients.

In 2008, Alan was recognized by Crain’s Cleveland Business in its annual “40-Under-40” profile of young leaders. He also was named a NEO Ernst & Young Entrepreneur of the Year® finalist in 2013.


Chief Operating Officer

Michael Greenbaum

Michael Greenbaum is the chief operating officer for Safeguard. Mike has been instrumental in aligning operations to become more efficient, effective, and compliant with our ever-changing industry requirements. Mike has a proven track record of excellence, partnership and collaboration at Safeguard. Under Mike’s leadership, all operational departments of Safeguard have reviewed, updated and enhanced their business processes to maximize efficiency and improve quality control.

Mike joined Safeguard in July 2010 as vice president of REO and has continued to take on additional duties and responsibilities within the organization, including the role of vice president of operations in 2013 and then COO in 2015.

Mike built his business career in supply-chain management, operations, finance and marketing. He has held senior management and executive positions with Erico, a manufacturing company in Solon, Ohio; Accel, Inc., a packaging company in Lewis Center, Ohio; and McMaster-Carr, an industrial supply company in Aurora, Ohio.

Before entering the business world, Mike served in the U.S. Army, Ordinance Branch, and specialized in supply chain management. He is a distinguished graduate of West Point (U.S. Military Academy), where he majored in quantitative economics.



Sean Reddington

Sean Reddington is the new Chief Information Officer for Safeguard Properties LLC. Sean has over 15+ years of experience in Information Services Management with a strong focus on Product and Application Management. Sean is responsible for Safeguard’s technological direction, including planning, implementation and maintaining all operational systems

Sean has a proven record of accomplishment for increasing operational efficiencies, improving customer service levels, and implementing and maintaining IT initiatives to support successful business processes.  He has provided the vision and dedicated leadership for key technologies for Fortune 100 companies, and nationally recognized consulting firms including enterprise system architecture, security, desktop and database management systems. Sean possesses strong functional and system knowledge of information security, systems and software, contracts management, budgeting, human resources and legal and related regulatory compliance.

Sean joined Safeguard Properties LLC from RenPSG Inc. which is a nationally leading Philintropic Software Platform in the Fintech space. He oversaw the organization’s technological direction including planning, implementing and maintaining the best practices that align with all corporate functions. He also provided day-to-day technology operations, enterprise security, information risk and vulnerability management, audit and compliance, security awareness and training.

Prior to RenPSG, Sean worked for DMI Consulting as a Client Success Director where he guided the delivery in a multibillion-dollar Fortune 500 enterprise client account. He was responsible for all project deliveries in terms of quality, budget and timeliness and led the team to coordinate development and definition of project scope and limitations. Sean also worked for KPMG Consulting in their Microsoft Practice and Technicolor’s Ebusiness Division where he had responsibility for application development, maintenance, and support.

Sean is a graduate of Rutgers University with a Bachelor of Arts and received his Masters in International Business from Central Michigan University. He was also a commissioned officer in the United States Air Force prior to his career in the business world.


General Counsel and Executive Vice President

Linda Erkkila, Esq.

Linda Erkkila is the general counsel and executive vice president for Safeguard and oversees the legal, human resources, training, and compliance departments. Linda’s responsibilities cover regulatory issues that impact Safeguard’s operations, risk mitigation, enterprise strategic planning, human resources and training initiatives, compliance, litigation and claims management, and mergers, acquisition and joint ventures.

Linda assures that Safeguard’s strategic initiatives align with its resources, leverage opportunities across the company, and contemplate compliance mandates. Her practice spans over 20 years, and Linda’s experience covers regulatory disclosure, corporate governance compliance, risk assessment, executive compensation, litigation management, and merger and acquisition activity. Her experience at a former Fortune 500 financial institution during the subprime crisis helped develop Linda’s pro-active approach to change management during periods of heightened regulatory scrutiny.

Linda previously served as vice president and attorney for National City Corporation, as securities and corporate governance counsel for Agilysys Inc., and as an associate at Thompson Hine LLP. She earned her JD at Cleveland-Marshall College of Law. Linda holds a degree in economics from Miami University and an MBA. In 2017, Linda was named as both a “Woman of Influence” by HousingWire and as a “Leading Lady” by MReport.


Chief Financial Officer

Joe Iafigliola

Joe Iafigliola is the Chief Financial Officer for Safeguard. Joe is responsible for the Control, Quality Assurance, Business Development, Accounting & Information Security departments, and is a Managing Director of SCG Partners, a middle-market private equity fund focused on diversifying and expanding Safeguard Properties’ business model into complimentary markets.

Joe has been in a wide variety of roles in finance, supply chain management, information systems development, and sales and marketing. His career includes senior positions with McMaster-Carr Supply Company, Newell/Rubbermaid, and Procter and Gamble.

Joe has an MBA from The Weatherhead School of Management at Case Western Reserve University, is a Certified Management Accountant (CMA), and holds a bachelor’s degree from The Ohio State University’s Honors Accounting program.


AVP, High Risk and Investor Compliance

Steve Meyer

Steve Meyer is the assistant vice president of high risk and investor compliance for Safeguard. In this role, Steve is responsible for managing our clients’ conveyance processes, Safeguard’s investor compliance team and developing our working relationships with cities and municipalities around the country. He also works directly with our clients in our many outreach efforts and he represents Safeguard at a number of industry conferences each year.

Steve joined Safeguard in 1998 as manager over the hazard claims team. He was instrumental in the development and creation of policies, procedures and operating protocol. Under Steve’s leadership, the department became one of the largest within Safeguard. In 2002, he assumed responsibility for the newly-formed high risk department, once again building its success. Steve was promoted to director over these two areas in 2007, and he was promoted to assistant vice president in 2012.

Prior to joining Safeguard, Steve spent 10 years within the insurance industry, holding a number of positions including multi-line property adjuster, branch claims supervisor, and multi-line and subrogation/litigation supervisor. Steve is a graduate of Grove City College.


AVP, Operations

Jennifer Jozity

Jennifer Jozity is the assistant vice president of operations, overseeing inspections, REO and property preservation for Safeguard. Jen ensures quality work is performed in the field and internally, to meet and exceed our clients’ expectations. Jen has demonstrated the ability to deliver consistent results in order audit and order management.  She will build upon these strengths in order to deliver this level of excellence in both REO and property preservation operations.

Jen joined Safeguard in 1997 and was promoted to director of inspections operations in 2009 and assistant vice president of inspections operations in 2012.

She graduated from Cleveland State University with a degree in business.


AVP, Finance

Jennifer Anspach

Jennifer Anspach is the assistant vice president of finance for Safeguard. She is responsible for the company’s national workforce of approximately 1,000 employees. She manages recruitment strategies, employee relations, training, personnel policies, retention, payroll and benefits programs. Additionally, Jennifer has oversight of the accounts receivable and loss functions formerly within the accounting department.

Jennifer joined the company in April 2009 as a manager of accounting and finance and a year later was promoted to director. She was named AVP of human capital in 2014. Prior to joining Safeguard, she held several management positions at OfficeMax and InkStop in both operations and finance.

Jennifer is a graduate of Youngstown State University. She was named a Crain’s Cleveland Business Archer Award finalist for HR Executive of the Year in 2017.


AVP, Application Architecture

Rick Moran

Rick Moran is the assistant vice president of application architecture for Safeguard. Rick is responsible for evolving the Safeguard IT systems. He leads the design of Safeguard’s enterprise application architecture. This includes Safeguard’s real-time integration with other systems, vendors and clients; the future upgrade roadmap for systems; and standards designed to meet availability, security, performance and goals.

Rick has been with Safeguard since 2011. During that time, he has led the system upgrades necessary to support Safeguard’s growth. In addition, Rick’s team has designed and implemented several innovative systems.

Prior to joining Safeguard, Rick was director of enterprise architecture at Revol Wireless, a privately held CDMA Wireless provider in Ohio and Indiana, and operated his own consulting firm providing services to the manufacturing, telecommunications, and energy sectors.


AVP, Technology Infrastructure and Cloud Services

Steve Machovina

Steve Machovina is the assistant vice president of technology infrastructure and cloud services for Safeguard. He is responsible for the overall management and design of Safeguard’s hybrid cloud infrastructure. He manages all technology engineering staff who support data centers, telecommunications, network, servers, storage, service monitoring, and disaster recovery.

Steve joined Safeguard in November 2013 as director of information technology operations.

Prior to joining Safeguard, Steve was vice president of information technology at Revol Wireless, a privately held wireless provider in Ohio and Indiana. He also held management positions with Northcoast PCS and Corecomm Communications, and spent nine years as a Coast Guard officer and pilot.

Steve holds a BBA in management information systems from Kent State University in Ohio and an MBA from Wayne State University in Michigan.


Assistant Vice president of Application Development

Steve Goberish

Steve Goberish, is the assistant vice president of application development for Safeguard. He is responsible for the maintenance and evolution of Safeguard’s vendor systems ensuring high-availability, security and scalability while advancing the vendor products’ capabilities and enhancing the vendor experience.

Prior to joining Safeguard, Steve was a senior technical architect and development manager at First American Title Insurance, a publicly held title insurance provider based in southern California, in addition to managing and developing applications in multiple sectors from insurance to VOIP.

Steve has a bachelor’s degree from Kent State University in Ohio.