Wall Street Journal “Vacant-Property Fees Add to Mortgage Firms’ Woes”

Robert Klein was quoted in a Wall Street Journal article regarding vacant property fees imposed by local governments.

Vacant-Property Fees Add to Mortgage Firms’ Woes

By RUTH SIMON

As home foreclosures continue to rise, a growing number of local governments are imposing stiff fees on mortgage companies responsible for the vacant properties.

Local officials say the levies are intended to offset the cost of maintaining and policing abandoned homes and to keep these properties from becoming blights on neighborhoods. The tougher rules also are adding to the financial burden on mortgage companies grappling with a surge in foreclosures, which some economists estimate may reach three million by the end of this year. And the new rules may raise costs and lower returns for investors who hold bonds backed by pools of mortgages.

“These ordinances are popping up every single day,” said Robert Klein, chief executive of Safeguard Properties in Brooklyn Heights, Ohio, which maintains vacant homes for mortgage companies nationwide. Mr. Klein said his office is tracking more than 60 local ordinances that deal with foreclosed properties. Local governments taking a tougher stand span the country, from Providence, R.I.; to Cincinnati, Ohio; to Chula Vista, Calif.

Keeping up with so many different regulations and changes is a challenge for the mortgage industry, said Chad Neel, president of FIS Field Services Inc., a Lender Processing Services Inc. unit that helps lenders manage defaults and foreclosures. In some cases, he added, “they force you to maintain the property at a standard that’s higher than the one for homeowners.”

The Mortgage Bankers Association says that mortgage companies are committed to maintaining vacant properties.

City officials complain that local taxpayers can’t continue to pick up the cost of cutting lawns, draining swimming pools, boarding up windows and policing vacant properties. In October alone, Louisville, Ky., spent $106,000 maintaining properties owned by major lenders, said Mayor Jerry Abramson, who has been talking to banks about reimbursement for property maintenance. “The cities are shouldered with the financial cost when they receive a complaint from a neighbor,” Mr. Abramson said.

Some municipalities are responding to the challenge by doubling or tripling existing fees and stepping up enforcement of existing ordinances, while others are adding fees and penalties. Registration fees on vacant or foreclosed properties can range from $35 to $500, said Diane Pendley, a managing director at ratings firm Fitch Inc., with annual fees sometimes topping $700 and penalties as high as $1,000 a day.

In June, California Gov. Arnold Schwarzenegger signed a bill that lets local governments in the state impose a $1,000-a-day fine on financial institutions that fail to maintain vacant properties if problems aren’t fixed within 14 days. The new law allows cities “to go in, abate the problem and tack [the cost] on to the tax bill” without having to enact a local ordinance, said California state Sen. Don Perata, the bill’s sponsor.

Chula Vista, Calif., went a step further last fall by requiring that mortgage companies register and take responsibility for vacant homes even if a property hasn’t yet been the subject of a foreclosure action. The program is designed to keep vacant homes from falling into “a black hole” between delinquency and foreclosure, said Chula Vista’s code-enforcement manager, Doug Leeper, who drafted the measure.

Under the program, property owners can face fines as high as $1,000 a day if a vacant home is improperly maintained; unpaid levies are tacked on to the lender’s property-tax bill. Chula Vista already has imposed $296,000 in fines and penalties, Mr. Leeper said. He said he has fielded inquiries about the program from about 250 communities in Arizona, California, Colorado Florida, Illinois, Missouri, Oregon and Tennessee.

Providence, R.I., recently enacted a “vacant property penalty” that lets the city impose a fine equal to 10% of assessed value if a vacant property remains unoccupied and becomes a blight on the neighborhood. “We have inspectors out there now inspecting every neighborhood in the city and identifying every property,” said Providence’s planning director, Thomas E. Deller, adding that his department already has inspected more than 950 vacant properties.

Other municipalities are beefing up existing statutes. While Cincinnati has had a vacant-property ordinance for more than a decade, in 2006 it increased the application fees for vacant properties to as much as $3,500 a year after five years from a flat $300. This year, the city began obtaining civil judgments against property owners who don’t pay their fees. It also is putting together a program that will let the city repair, demolish or barricade abandoned homes and then, to recover the cost, put a tax lien on the property. City officials say they have collected about $192,000 in fees so far this year compared with roughly $265,000 in all of 2007.

Many of the vacant properties “are owned by lenders, and we are having a difficult time of getting them to step up to the plate,” said Edward Cunningham, Cincinnati’s division manager for property maintenance and code enforcement, adding that the money collected by the city goes into a fund used to deal with vacant buildings.

The registration programs are also designed to make it easier for cities to determine whom they should contact if the neighbors start to complain.

“The idea is to get some responsibility so these buildings don’t sit there and have a negative impact on the community while people argue about who is responsible,” said William Good, commissioner of inspectional services for Boston, which recently began requiring that properties be registered with the city as soon as a foreclosure notice is issued. To increase accountability, Boston is requiring that owners of vacant properties hire a local property manager to be responsible for inspecting the property monthly and maintaining it.

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CEO

Alan Jaffa

Alan Jaffa is the Chief Executive Officer for Safeguard Properties, steering the company as the mortgage field services industry leader. He also serves on the board of advisors for SCG Partners, a middle-market private equity fund focused on diversifying and expanding Safeguard Properties’ business model into complimentary markets.

Alan joined Safeguard in 1995, learning the business from the ground up. He was promoted to Chief Operating Officer in 2002, and was named CEO in May 2010. His hands-on experience has given him unique insights as a leader to innovate, improve and strengthen Safeguard’s processes to assure that the company adheres to the highest standards of quality and customer service.

Under Alan’s leadership, Safeguard has grown significantly with strategies that have included new and expanded services, technology investments that deliver higher quality and greater efficiency to clients, and strategic acquisitions. He takes a team approach to process improvement, involving staff at all levels of the organization to address issues, brainstorm solutions, and identify new and better ways to serve clients.

In 2008, Alan was recognized by Crain’s Cleveland Business in its annual “40-Under-40” profile of young leaders. He also was named a NEO Ernst & Young Entrepreneur Of The Year® Award finalist in 2013.

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Esq., General Counsel and EVP

Linda Erkkila

Linda Erkkila is the General Counsel and Executive Vice President for Safeguard Properties, with oversight of legal, human resources, training, and compliance. Linda’s broad scope of oversight covers regulatory issues that impact Safeguard’s operations, risk mitigation, strategic planning, human resources and training initiatives, compliance, insurance, litigation and claims management, and counsel related to mergers, acquisition and joint ventures.

Linda assures that Safeguard’s strategic initiatives align with its resources, leverage opportunities across the company, and contemplate compliance mandates. She has practiced law for 25 years and her experience, both as outside and in-house counsel, covers a wide range of corporate matters, including regulatory disclosure, corporate governance compliance, risk assessment, compensation and benefits, litigation management, and mergers and acquisitions.

Linda earned her JD at Cleveland-Marshall College of Law. She holds a degree in economics from Miami University and an MBA. Linda was previously named as both a “Woman of Influence” by HousingWire and as a “Leading Lady” by MReport.

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COO

Michael Greenbaum

Michael Greenbaum is the Chief Operating Officer of Safeguard Properties, where he has played a pivotal role since joining the company in July 2010. Initially brought on as Vice President of REO, Mike’s exceptional leadership and strategic vision quickly propelled him to Vice President of Operations in 2013, and ultimately to COO in 2015. Over his 14-year tenure at Safeguard, Mike has been instrumental in driving change and fostering innovation within the Property Preservation sector, consistently delivering excellence and becoming a trusted partner to clients and investors.

A distinguished graduate of the United States Military Academy at West Point, Mike earned a degree in Quantitative Economics. Following his graduation, he served in the U.S. Army’s Ordnance Branch, where he specialized in supply chain management. Before his tenure at Safeguard, Mike honed his expertise by managing global supply chains for 13 years, leveraging his military and civilian experience to lead with precision and efficacy.

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CFO

Joe Iafigliola

Joe Iafigliola is the Chief Financial Officer for Safeguard Properties. Joe is responsible for the Control, Quality Assurance, Business Development, Marketing, Accounting, and Information Security departments. At the core of his responsibilities is the drive to ensure that Safeguard’s focus remains rooted in Customer Service = Resolution. Through his executive leadership role, he actively supports SGPNOW.com, an on-demand service geared towards real estate and property management professionals as well as individual home owners in need of inspection and property preservation services. Joe is also an integral force behind Compliance Connections, a branch of Safeguard Properties that allows code enforcement professionals to report violations at properties that can then be addressed by the Safeguard vendor network. Compliance Connections also researches and shares vacant property ordinance information with Safeguard clients.

Joe has an MBA from The Weatherhead School of Management at Case Western Reserve University, is a Certified Management Accountant (CMA), and holds a bachelor’s degree from The Ohio State University’s Honors Accounting program.

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Business Development

Carrie Tackett

Business Development Safeguard Properties