VALERI Special Announcement
Updated 11/20/17: The U.S. Department of Veterans Affairs (VA) issued an announcement containing information about processing VALERI Servicer Files and Bulk Upload Templates submitted between Wednesday, November 15, 2017 and Friday, November 17, 2017.
Investor Update
November 16, 2017
VALERI Servicer Files and Bulk Upload Templates received Wednesday, November 15, 2017, through Thursday, November 16, 2017, 6:00 a.m., have been delayed due to an issue within the VALERI servers. You may continue to send files and the bulk upload templates, but no events will generate until after the issue has been resolved.
We are sorry for any inconvenience this may cause.
Thank you for your cooperation and patience during this time.
Source: VA