VALERI Servicer Newsflash

Investor Update
December 4, 2015

IMPORTANT INFORMATION
Net Value – The new Net Value percentage was published in the Federal Register on November 23, 2015. The new percentage is 15.95 percent and will be effective on December 23, 2015. All Notices of Value issued on or after December 23, 2015, will be calculated using the new percentage.

New Maximum Allowable Foreclosure Timeframes – The new maximum allowable foreclosure timeframes were published in the Federal Register on December 4, 2015. The new foreclosure timeframes will be effective for all loan terminations completed on or after January 3, 2016.

Circular 26-15-30, Title Documentation of HOA Matters in Florida – On November 16, 2015,
Circular 26-15-30 was released. The guidance corrects and amends the previous Circular 26-15-26, entitled Title Documentation in Florida. The specific changes made are as follows:

  1. Title changed from Title Documentation in Florida to Title Documentation of HOA Matters in Florida
  2. Section 1: Language added to rescinding prior circular
  3. Section 3:
    a. Deleted background on FL statutory progression;
    b. Revised opening sentence;
    c. Changed pronoun reference from “current owner” to “mortgagee, or its assignees or successor in interest”;
    d. Corrected “The fixed period is 6 months 12 months for a condominium and 12 months for or a property in a PUD” to “The fixed period is 12 months for a condominium or a property in a PUD”.
  4. Sections 2, 4: “VA” substituted twice for sub organizations within VA
  5. Sections 2, 4 and 6: Four cites total were corrected from 38 CFR 36.4814 to 38 CFR 4314
  6. Section 6: Corrected “…which came due no more than 6 or 12 months (for a condominium or PUD property, respectively)…” to “which came due no more than 12 months…”

REMINDER
Pre-Approval Procedures – Pre-approval requests to deviate from a regulation must be submitted through the VALERI application. VA does not grant pre-approval on claim expenses or for additional time to foreclose. These items must be appealed.

VALERI Reports – VA is requesting servicers provide feedback regarding the VALERI report descriptions and the data included in the reports. VA is seeking comments on the Servicer Loan Listing report, including which departments use the report and for what purpose. VA can then determine if information from this report should be moved to a new report. Please email your feedback to the VALERI Helpdesk at VALERIHelpdesk.vbaco@va.gov by December 18, 2015.

Deficiency Waiver Letter (DWL) – Under 38 CFR 36.4323, a DWL must be sent to the borrower no later than 15 calendar days after receipt of the guaranty claim payment. The DWL must include the date and amount of waived indebtedness when VA paid maximum guaranty and the property was conveyed. A regulation infraction will be added to the loan during post audit review if the servicer fails to provide a DWL meeting all regulatory requirements.

DEVELOPMENT UPDATES
On Saturday, December 12, 2015, VALERI 3.7 manifest will be released. The following system enhancements will be included:

CQ10875 – Removed the duplicate Borrower Incentive line item from the dropdown selection for Foreclosure Recording Expense Type. A new Claims Bulk Upload Template will be available on Monday, December 12th.

CQ11035 – Security Notice/Privacy Act message now displays after a password reset for VALERI users.

CQ11016 – Added the ability to view who withdrew/canceled events in Servicer Web Portal (SWP).

Source: VA

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CEO

Alan Jaffa

Alan Jaffa is the Chief Executive Officer for Safeguard Properties, steering the company as the mortgage field services industry leader. He also serves on the board of advisors for SCG Partners, a middle-market private equity fund focused on diversifying and expanding Safeguard Properties’ business model into complimentary markets.

Alan joined Safeguard in 1995, learning the business from the ground up. He was promoted to Chief Operating Officer in 2002, and was named CEO in May 2010. His hands-on experience has given him unique insights as a leader to innovate, improve and strengthen Safeguard’s processes to assure that the company adheres to the highest standards of quality and customer service.

Under Alan’s leadership, Safeguard has grown significantly with strategies that have included new and expanded services, technology investments that deliver higher quality and greater efficiency to clients, and strategic acquisitions. He takes a team approach to process improvement, involving staff at all levels of the organization to address issues, brainstorm solutions, and identify new and better ways to serve clients.

In 2008, Alan was recognized by Crain’s Cleveland Business in its annual “40-Under-40” profile of young leaders. He also was named a NEO Ernst & Young Entrepreneur Of The Year® Award finalist in 2013.

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Esq., General Counsel and EVP

Linda Erkkila

Linda Erkkila is the General Counsel and Executive Vice President for Safeguard Properties, with oversight of legal, human resources, training, and compliance. Linda’s broad scope of oversight covers regulatory issues that impact Safeguard’s operations, risk mitigation, strategic planning, human resources and training initiatives, compliance, insurance, litigation and claims management, and counsel related to mergers, acquisition and joint ventures.

Linda assures that Safeguard’s strategic initiatives align with its resources, leverage opportunities across the company, and contemplate compliance mandates. She has practiced law for 25 years and her experience, both as outside and in-house counsel, covers a wide range of corporate matters, including regulatory disclosure, corporate governance compliance, risk assessment, compensation and benefits, litigation management, and mergers and acquisitions.

Linda earned her JD at Cleveland-Marshall College of Law. She holds a degree in economics from Miami University and an MBA. Linda was previously named as both a “Woman of Influence” by HousingWire and as a “Leading Lady” by MReport.

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COO

Michael Greenbaum

Michael Greenbaum is the Chief Operating Officer of Safeguard Properties, where he has played a pivotal role since joining the company in July 2010. Initially brought on as Vice President of REO, Mike’s exceptional leadership and strategic vision quickly propelled him to Vice President of Operations in 2013, and ultimately to COO in 2015. Over his 14-year tenure at Safeguard, Mike has been instrumental in driving change and fostering innovation within the Property Preservation sector, consistently delivering excellence and becoming a trusted partner to clients and investors.

A distinguished graduate of the United States Military Academy at West Point, Mike earned a degree in Quantitative Economics. Following his graduation, he served in the U.S. Army’s Ordnance Branch, where he specialized in supply chain management. Before his tenure at Safeguard, Mike honed his expertise by managing global supply chains for 13 years, leveraging his military and civilian experience to lead with precision and efficacy.

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CFO

Joe Iafigliola

Joe Iafigliola is the Chief Financial Officer for Safeguard Properties. Joe is responsible for the Control, Quality Assurance, Business Development, Marketing, Accounting, and Information Security departments. At the core of his responsibilities is the drive to ensure that Safeguard’s focus remains rooted in Customer Service = Resolution. Through his executive leadership role, he actively supports SGPNOW.com, an on-demand service geared towards real estate and property management professionals as well as individual home owners in need of inspection and property preservation services. Joe is also an integral force behind Compliance Connections, a branch of Safeguard Properties that allows code enforcement professionals to report violations at properties that can then be addressed by the Safeguard vendor network. Compliance Connections also researches and shares vacant property ordinance information with Safeguard clients.

Joe has an MBA from The Weatherhead School of Management at Case Western Reserve University, is a Certified Management Accountant (CMA), and holds a bachelor’s degree from The Ohio State University’s Honors Accounting program.

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Business Development

Carrie Tackett

Business Development Safeguard Properties