VA Servicer Newsflash Allowable Attorney Fees, Development Updates

On December 5, the U.S. Department of Veterans Affairs (VA) released a VALERI Servicer Newsflash regarding allowable attorney fee increases and development updates.

VALERI Servicer Newsflash

IMPORTANT INFORMATION
Allowable Attorney Fee Increases
VA recently published a notice in the Federal Register that new maximum foreclosure attorney fees will be allowed for loan terminations completed on or after December 12, 2013. There are no changes in the amounts allowed for deeds-in-lieu of foreclosure or bankruptcy releases, although VA continues to review these fees. VALERI is being enhanced to allow up to the new amount in guaranty claims for loans terminated on or after December 12, 2013. If the loan terminated prior to December 12, 2013, no more than the prior maximum fees will be allowed.

The new fees are based on the date of loan termination, which is the “Final Event (Loan Termination Event)” as shown in the “State Foreclosure Process and Statutory Bid Information” table under the “Document Library” on the VALERI webpage. Also under the “Document Library” on the VALERI webpage will be a new table for “Allowable Attorney Fees” showing the amounts effective December 12, 2013. In addition, the “VALERI Fee Cost Schedule” is being updated at this time, with the new amounts displayed in RED for a period of time.

Development Updates
On Saturday, December 7, 2013, VA will deploy VALERI Manifest 2.25. The following system enhancements will be included in this release:

CQ 10026 – User deactivation in VALERI automatically occurs after 90 days of not logging in to the application. Once an administrator reactivates a user, they will have 90 days to log in.

CQ 9684 & CQ 9874 – DocManager has had some enhancements. You will now have the ability to view all documents uploaded for a specific process or all processes by checking the “Show All” box.

REPORT UPDATES
The following defects/enhancements were completed in November 2013:

CQ 9954 – Users will no longer receive an error message when pulling the Acquisition Payment Status Report.

CQ 9311 – Users will no longer receive an error message when pulling the Non-Matching Report.

CQ 9746 – Servicer User Audit Report Enhancement: Added columns to this report to include the date a user has been deactivated/activated and by whom.

The following will not be implemented until January 6, 2014:

CQ 9466 – Pre-approval Status Report will display the servicer loan number.

CQ 9880 – Bill of Collections (BOC) Status and Offsets Report will display all loans with an associated BOC.

Please click here to view the online newsflash.

 

About Safeguard 
Safeguard Properties is the largest mortgage field services company in the U.S. Founded in 1990 by Robert Klein and based in Valley View, Ohio, the company inspects and maintains defaulted and foreclosed properties for mortgage servicers, lenders,  and other financial institutions. Safeguard employs approximately 1,700 people, in addition to a network of thousands of contractors nationally. Website: www.safeguardproperties.com.

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CEO

Alan Jaffa

Alan Jaffa is the Chief Executive Officer for Safeguard Properties, steering the company as the mortgage field services industry leader. He also serves on the board of advisors for SCG Partners, a middle-market private equity fund focused on diversifying and expanding Safeguard Properties’ business model into complimentary markets.

Alan joined Safeguard in 1995, learning the business from the ground up. He was promoted to Chief Operating Officer in 2002, and was named CEO in May 2010. His hands-on experience has given him unique insights as a leader to innovate, improve and strengthen Safeguard’s processes to assure that the company adheres to the highest standards of quality and customer service.

Under Alan’s leadership, Safeguard has grown significantly with strategies that have included new and expanded services, technology investments that deliver higher quality and greater efficiency to clients, and strategic acquisitions. He takes a team approach to process improvement, involving staff at all levels of the organization to address issues, brainstorm solutions, and identify new and better ways to serve clients.

In 2008, Alan was recognized by Crain’s Cleveland Business in its annual “40-Under-40” profile of young leaders. He also was named a NEO Ernst & Young Entrepreneur Of The Year® Award finalist in 2013.

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Esq., General Counsel and EVP

Linda Erkkila

Linda Erkkila is the General Counsel and Executive Vice President for Safeguard Properties, with oversight of legal, human resources, training, and compliance. Linda’s broad scope of oversight covers regulatory issues that impact Safeguard’s operations, risk mitigation, strategic planning, human resources and training initiatives, compliance, insurance, litigation and claims management, and counsel related to mergers, acquisition and joint ventures.

Linda assures that Safeguard’s strategic initiatives align with its resources, leverage opportunities across the company, and contemplate compliance mandates. She has practiced law for 25 years and her experience, both as outside and in-house counsel, covers a wide range of corporate matters, including regulatory disclosure, corporate governance compliance, risk assessment, compensation and benefits, litigation management, and mergers and acquisitions.

Linda earned her JD at Cleveland-Marshall College of Law. She holds a degree in economics from Miami University and an MBA. Linda was previously named as both a “Woman of Influence” by HousingWire and as a “Leading Lady” by MReport.

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COO

Michael Greenbaum

Michael Greenbaum is the Chief Operating Officer of Safeguard Properties, where he has played a pivotal role since joining the company in July 2010. Initially brought on as Vice President of REO, Mike’s exceptional leadership and strategic vision quickly propelled him to Vice President of Operations in 2013, and ultimately to COO in 2015. Over his 14-year tenure at Safeguard, Mike has been instrumental in driving change and fostering innovation within the Property Preservation sector, consistently delivering excellence and becoming a trusted partner to clients and investors.

A distinguished graduate of the United States Military Academy at West Point, Mike earned a degree in Quantitative Economics. Following his graduation, he served in the U.S. Army’s Ordnance Branch, where he specialized in supply chain management. Before his tenure at Safeguard, Mike honed his expertise by managing global supply chains for 13 years, leveraging his military and civilian experience to lead with precision and efficacy.

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CFO

Joe Iafigliola

Joe Iafigliola is the Chief Financial Officer for Safeguard Properties. Joe is responsible for the Control, Quality Assurance, Business Development, Marketing, Accounting, and Information Security departments. At the core of his responsibilities is the drive to ensure that Safeguard’s focus remains rooted in Customer Service = Resolution. Through his executive leadership role, he actively supports SGPNOW.com, an on-demand service geared towards real estate and property management professionals as well as individual home owners in need of inspection and property preservation services. Joe is also an integral force behind Compliance Connections, a branch of Safeguard Properties that allows code enforcement professionals to report violations at properties that can then be addressed by the Safeguard vendor network. Compliance Connections also researches and shares vacant property ordinance information with Safeguard clients.

Joe has an MBA from The Weatherhead School of Management at Case Western Reserve University, is a Certified Management Accountant (CMA), and holds a bachelor’s degree from The Ohio State University’s Honors Accounting program.

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Business Development

Carrie Tackett

Business Development Safeguard Properties