VA: Circular 26-20-16: Guidance for Non-Compliant Interest Rate Reduction Refinance Loans

Investor Update
April 20, 2020

Source: VA

1. Purpose. The purpose of this Circular is to outline VA’s expectations regarding loans that fail to meet the statutory requirements set forth in section 309 of Public Law 115-174, The Economic Growth, Regulatory Relief, and Consumer Protection Act (the Act), and codified at 38 U.S.C. § 3709.

2. Background. Section 309 of the Act provides statutory criteria, i.e., fee recoupment, net tangible benefit test, and loan seasoning, that affect whether VA can guarantee refinance loans. VA notified lenders in VA Circular 26-19-22, Clarification and Updates to Policy Guidance for VA Interest Rate Reduction Refinance Loans (IRRRLs), that to receive and retain the full amount of VA’s guaranty, an IRRRL must meet the requirements of the Act. The Circular also informed lenders that they may take steps to cure noncompliant IRRRLs where the loan application was initiated on or after May 25, 2018, and before the publication date of the Circular, August 8, 2019.

3. Action. Lenders must ensure that all IRRRLs comply with the requirements outlined in VA Circular 26-19-22. VA expects lenders to self-identify, review, and cure any noncompliant VA-guaranteed IRRRLs at no cost to the borrower(s). Effective immediately, all lenders must:

a. Enterprise Level Reporting. Submit a list of all VA-guaranteed IRRRLs that currently do not meet statutory requirements, or were found to be non-compliant, in a given business quarter. The report must be submitted to VA by the 1st of every business quarter (January 1, April 1, July 1, September 1). Lenders without an IRRRL that is currently non-compliant should not file the report and/or notify VA. This report will be emailed to the Regional Loan Center (RLC) of jurisdiction for the lender’s corporate office. The email addresses for each of the RLCs are available at: https://www.benefits.va.gov/HOMELOANS/contact_rlc_info.asp.

(1) The report will include the methodology used to identify the noncompliant IRRRLs. The report will include all currently non-compliant IRRRLs with application dates on or after May 25, 2019, that have not been cured, regardless of whether they were reported in prior quarters. For each IRRRL listed, the lender must provide a certification that all noncompliant IRRRLs have been cured (or are in the process of being cured). For each loan, the lender must provide the VA LIN (Loan Identification Number) and all statutory requirement(s) that the loan does not meet (e.g., fee recoupment, net tangible benefit, loan seasoning, etc.).

b. Loan Level Reporting. Determine a plan to cure any noncompliant IRRRLs at no cost to the borrower(s). Loan cures may include, but are not limited to, interest rate reductions, principal balance reductions of fees and costs, or new refinance loans. If the loan has been paid in full, the lender can issue a check to the Veteran to cure a non-compliant IRRRL that resulted in financial losses (i.e. failure to meet recoupment, interest rate reduction requirements, etc). Please note that whatever action is taken, it must not result in any  additional costs, such as VA funding fees, discount points, or other loan-related fees and charges (i.e., appraisal fee, closing fee, title fee, credit report fee), to the borrower(s).

(1) The lender must provide supporting documentation of the cure. Supporting documentation must include evidence of the non-compliance such as the recoupment calculation, Closing Disclosure, first payment due date, etc. for review, outline the cure method(s), how borrowers are notified of the cure(s), the approximate timeframe for curing the IRRRLs, together with an actual/target completion date, and any curative actions completed to date. Corrective action and supporting documentation must be uploaded into WebLGY “Correspondence” as Document Association “IRRRL” > Document Type “IRRRL
Disclosure Compliance”. (Note: These documents should NOT be submitted to VA as a prior approval request.)

c. Loan seasoning issues. There is no cure for loan seasoning violations. For loan seasoning violations, VA will allow the lender to execute an indemnification agreement for the life of the loan, holding VA harmless against any and all claims associated with the VA guaranty. However, if these IRRRLs have other deficiencies that can be corrected (i.e., net tangible benefit and/or fee recoupment), lenders must cure these deficiencies before contacting VA regarding the indemnification agreement.

4. Oversight of Lender Actions. VA will audit non-compliant IRRRLs to ensure that appropriate action(s) was taken to bring the loans into compliance and that such action(s) did not result in any cost to the borrower(s). VA will notify the lender of any cure deficiencies identified and will provide the lender an opportunity to cure the deficiency.

5. Additional Questions. Enclosed with this Circular are some Frequently Asked Questions
(FAQs) labeled Exhibit A. For additional questions, please contact your VA Regional Loan
Center (RLC) by calling 1-877-827-3702 within the hours of operation between 8am to 6pm
EST.

6. Rescission: This Circular is rescinded April 1, 2023.

By Direction of the Under Secretary for Benefits

Jeffrey F. London
Director
Loan Guaranty Service

x

CEO

Alan Jaffa

Alan Jaffa is the Chief Executive Officer for Safeguard Properties, steering the company as the mortgage field services industry leader. He also serves on the board of advisors for SCG Partners, a middle-market private equity fund focused on diversifying and expanding Safeguard Properties’ business model into complimentary markets.

Alan joined Safeguard in 1995, learning the business from the ground up. He was promoted to Chief Operating Officer in 2002, and was named CEO in May 2010. His hands-on experience has given him unique insights as a leader to innovate, improve and strengthen Safeguard’s processes to assure that the company adheres to the highest standards of quality and customer service.

Under Alan’s leadership, Safeguard has grown significantly with strategies that have included new and expanded services, technology investments that deliver higher quality and greater efficiency to clients, and strategic acquisitions. He takes a team approach to process improvement, involving staff at all levels of the organization to address issues, brainstorm solutions, and identify new and better ways to serve clients.

In 2008, Alan was recognized by Crain’s Cleveland Business in its annual “40-Under-40” profile of young leaders. He also was named a NEO Ernst & Young Entrepreneur Of The Year® Award finalist in 2013.

x

Esq., General Counsel and EVP

Linda Erkkila

Linda Erkkila is the General Counsel and Executive Vice President for Safeguard Properties, with oversight of legal, human resources, training, and compliance. Linda’s broad scope of oversight covers regulatory issues that impact Safeguard’s operations, risk mitigation, strategic planning, human resources and training initiatives, compliance, insurance, litigation and claims management, and counsel related to mergers, acquisition and joint ventures.

Linda assures that Safeguard’s strategic initiatives align with its resources, leverage opportunities across the company, and contemplate compliance mandates. She has practiced law for 25 years and her experience, both as outside and in-house counsel, covers a wide range of corporate matters, including regulatory disclosure, corporate governance compliance, risk assessment, compensation and benefits, litigation management, and mergers and acquisitions.

Linda earned her JD at Cleveland-Marshall College of Law. She holds a degree in economics from Miami University and an MBA. Linda was previously named as both a “Woman of Influence” by HousingWire and as a “Leading Lady” by MReport.

x

COO

Michael Greenbaum

Michael Greenbaum is the Chief Operating Officer of Safeguard Properties, where he has played a pivotal role since joining the company in July 2010. Initially brought on as Vice President of REO, Mike’s exceptional leadership and strategic vision quickly propelled him to Vice President of Operations in 2013, and ultimately to COO in 2015. Over his 14-year tenure at Safeguard, Mike has been instrumental in driving change and fostering innovation within the Property Preservation sector, consistently delivering excellence and becoming a trusted partner to clients and investors.

A distinguished graduate of the United States Military Academy at West Point, Mike earned a degree in Quantitative Economics. Following his graduation, he served in the U.S. Army’s Ordnance Branch, where he specialized in supply chain management. Before his tenure at Safeguard, Mike honed his expertise by managing global supply chains for 13 years, leveraging his military and civilian experience to lead with precision and efficacy.

x

CFO

Joe Iafigliola

Joe Iafigliola is the Chief Financial Officer for Safeguard Properties. Joe is responsible for the Control, Quality Assurance, Business Development, Marketing, Accounting, and Information Security departments. At the core of his responsibilities is the drive to ensure that Safeguard’s focus remains rooted in Customer Service = Resolution. Through his executive leadership role, he actively supports SGPNOW.com, an on-demand service geared towards real estate and property management professionals as well as individual home owners in need of inspection and property preservation services. Joe is also an integral force behind Compliance Connections, a branch of Safeguard Properties that allows code enforcement professionals to report violations at properties that can then be addressed by the Safeguard vendor network. Compliance Connections also researches and shares vacant property ordinance information with Safeguard clients.

Joe has an MBA from The Weatherhead School of Management at Case Western Reserve University, is a Certified Management Accountant (CMA), and holds a bachelor’s degree from The Ohio State University’s Honors Accounting program.

x

Business Development

Carrie Tackett

Business Development Safeguard Properties