Preservation Through Innovation.

Mobile is in our DNA: Safeguard’s award-winning technology is powered by mobile and guiding the field services industry into the future.

Our Technology

Technology plays a strategic role at Safeguard.

With a focus and investment in mobile and innovative technologies, we provide the highest quality service to our clients by proactively developing industry best practices and quality control procedures. 

Our technology improves efficiency and quality by utilizing geo-location services, big data analytics and workflow distribution, state-of-the-art data centers that ensure stability and redundancy, and multimedia mobile capabilities that provide real-time results.

Safeview

Our integrated field services platform is designed to improve the timeliness and quality of the services provided to our clients.

As a technology leader in the industry, Safeguard takes pride in keeping its own business on the cutting edge of technology.

We have invested in providing state-of-the-art systems and programs to ensure we continuously remain technologically advanced.

Connect

Serves as the integration gateway, allowing for configurable work orders, results and invoicing data exchange that connects vendors, clients and other partners.

Inspect

An integrated mobile inspection app and administrative portal designed to provide full-service field support to our inspectors.

Preserve

An integrated, multimedia mobile property maintenance app and administrative portal utilized by contractors to receive, assign and complete property preservation work orders.

Access

Designed for clients to manage their portfolio by providing the property-level details including the status of work orders, bids and the results of work that has been performed.

Analytics

Provides customizable current, historical, and location-based data analytics and reporting of field services operations through the life cycle of property inspections and maintenance.

Recognition

Safeguard Technology Awards

Our top-notch technology team has been recognized for remaining ahead of the curve with the latest technology and strategic efforts.

+ HousingWire Tech 100 Award
+ InformationWeek’s Elite 100 List

Technology Awards
Technology Awards

Information Security

We employ an in-depth defense system with multiple layers of modern security tools to protect our clients’ information.

Security and Confidentiality Commitments

Security and Confidentiality Commitments

We recognize the importance of maintaining the utmost security and confidentiality of our customer’s information.

In addition to internal policies and procedures designed to safeguard customer information, we prohibit those we do business with from any distribution and/or reuse of that information for purposes other than those intended by us.

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Customer Information Security and Confidentiality

Customer Information Security and Confidentiality

We take a number of steps to ensure that customer information is adequately protected.

Implementing physical and electronic security features to prevent unauthorized access.

Limiting employee access to customer information.

Conducting periodic reviews of our computer systems, including security features.

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Our Partners

Join a Strategic Technology Team

We have a strategic, creative and goal-oriented team of 200+ people that are dedicated to developing customized technologies to provide effective reliable technology solutions for business problems. Safeguard promotes an open work environment allowing for adaptive planning, evolutionary development, early delivery and continuous improvement. At Safeguard, we encourage rapid and flexible response to fast paced changes in the work environment.

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CEO

Alan Jaffa

Alan Jaffa is the Chief Executive Officer for Safeguard Properties, steering the company as the mortgage field services industry leader. He also serves on the board of advisors for SCG Partners, a middle-market private equity fund focused on diversifying and expanding Safeguard Properties’ business model into complimentary markets.

Alan joined Safeguard in 1995, learning the business from the ground up. He was promoted to Chief Operating Officer in 2002, and was named CEO in May 2010. His hands-on experience has given him unique insights as a leader to innovate, improve and strengthen Safeguard’s processes to assure that the company adheres to the highest standards of quality and customer service.

Under Alan’s leadership, Safeguard has grown significantly with strategies that have included new and expanded services, technology investments that deliver higher quality and greater efficiency to clients, and strategic acquisitions. He takes a team approach to process improvement, involving staff at all levels of the organization to address issues, brainstorm solutions, and identify new and better ways to serve clients.

In 2008, Alan was recognized by Crain’s Cleveland Business in its annual “40-Under-40” profile of young leaders. He also was named a NEO Ernst & Young Entrepreneur Of The Year® Award finalist in 2013.

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Esq., General Counsel and EVP

Linda Erkkila

Linda Erkkila is the General Counsel and Executive Vice President for Safeguard Properties, with oversight of legal, human resources, training, and compliance. Linda’s broad scope of oversight covers regulatory issues that impact Safeguard’s operations, risk mitigation, strategic planning, human resources and training initiatives, compliance, insurance, litigation and claims management, and counsel related to mergers, acquisition and joint ventures.

Linda assures that Safeguard’s strategic initiatives align with its resources, leverage opportunities across the company, and contemplate compliance mandates. She has practiced law for 25 years and her experience, both as outside and in-house counsel, covers a wide range of corporate matters, including regulatory disclosure, corporate governance compliance, risk assessment, compensation and benefits, litigation management, and mergers and acquisitions.

Linda earned her JD at Cleveland-Marshall College of Law. She holds a degree in economics from Miami University and an MBA. Linda was previously named as both a “Woman of Influence” by HousingWire and as a “Leading Lady” by MReport.

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COO

Michael Greenbaum

Michael Greenbaum is the Chief Operating Officer of Safeguard Properties, where he has played a pivotal role since joining the company in July 2010. Initially brought on as Vice President of REO, Mike’s exceptional leadership and strategic vision quickly propelled him to Vice President of Operations in 2013, and ultimately to COO in 2015. Over his 14-year tenure at Safeguard, Mike has been instrumental in driving change and fostering innovation within the Property Preservation sector, consistently delivering excellence and becoming a trusted partner to clients and investors.

A distinguished graduate of the United States Military Academy at West Point, Mike earned a degree in Quantitative Economics. Following his graduation, he served in the U.S. Army’s Ordnance Branch, where he specialized in supply chain management. Before his tenure at Safeguard, Mike honed his expertise by managing global supply chains for 13 years, leveraging his military and civilian experience to lead with precision and efficacy.

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CFO

Joe Iafigliola

Joe Iafigliola is the Chief Financial Officer for Safeguard Properties. Joe is responsible for the Control, Quality Assurance, Business Development, Marketing, Accounting, and Information Security departments. At the core of his responsibilities is the drive to ensure that Safeguard’s focus remains rooted in Customer Service = Resolution. Through his executive leadership role, he actively supports SGPNOW.com, an on-demand service geared towards real estate and property management professionals as well as individual home owners in need of inspection and property preservation services. Joe is also an integral force behind Compliance Connections, a branch of Safeguard Properties that allows code enforcement professionals to report violations at properties that can then be addressed by the Safeguard vendor network. Compliance Connections also researches and shares vacant property ordinance information with Safeguard clients.

Joe has an MBA from The Weatherhead School of Management at Case Western Reserve University, is a Certified Management Accountant (CMA), and holds a bachelor’s degree from The Ohio State University’s Honors Accounting program.

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Business Development

Carrie Tackett

Business Development Safeguard Properties