Archives For: customer service standards

Adapt, Evolve…and Remember the Basics

The February issue of DS News featured an article authored by Safeguard CEO Alan Jaffa. In it, Jaffa discusses the importance for mortgage field services companies to nurture traditional customer service practices while pursuing innovative technological solutions.

20 Feb 2019

Freddie Mac EVP Dave Lowman Sends a Message

On September 23, Freddie Mac released a message from EVP of Single-Family Business, Dave Lowman.

26 Sep 2013