State Regulators Stepping Up Servicer Exams

Industry Update
February 17, 2017

State mortgage examiners are focusing on systemic issues and using their broad authority under Dodd-Frank to enforce the Consumer Financial Protection Bureau’s servicing rules.

This is a sign that servicers “shouldn’t assume there’s an anti-regulatory environment,” Nanci Weissgold, a partner at the law firm Alston & Bird, said at a Mortgage Bankers Association conference on Thursday.

The number of examinations conducted by state regulators, both on an individual basis and by the Multistate Mortgage Committee, is on the rise.

There were 16 examinations of 11 institutions by the MMC in 2015 and a similar number is expected this year, she said.

The CFPB works with the MMC to coordinate examination targets, but the MMC can also operate on its own.

Meanwhile, a number of states are stepping in with new regulations. Maryland is taking comments until March 6 on a proposal covering servicer record retention as well as the transfer of mortgage servicing rights, she said.

States will be concentrating on the safety and soundness aspect for servicers. The Conference of State Bank Supervisors is expected to finalize standards for nonbank servicers during this year.

The Washington Department of Financial Institutions has put in capital requirements for nonbank servicers. For those that deal with loans not guaranteed by the government or the government-sponsored enterprises, they must have a net worth of between $100,000 and $1 million, based on the loans serviced, or post a $1 million surety bond.

GSE and Ginnie Mae nonbank servicers must maintain liquidity, including capital reserves, at the highest standards for the entities they hold approval at, Weissgold said.

On the federal level, while there is speculation about the future of the CFPB, the industry cannot assume the servicer regulations set to go into effect in October and April 2018 will go away, said Wade Pyun, the vice president and senior corporate counsel for U.S. Bank Home Mortgage.

“For the industry, the approach has to be that we proceed under the assumption these rules will take effect” as scheduled, he said.

Source: National Mortgage News

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CEO

Alan Jaffa

Alan Jaffa is the Chief Executive Officer for Safeguard Properties, steering the company as the mortgage field services industry leader. He also serves on the board of advisors for SCG Partners, a middle-market private equity fund focused on diversifying and expanding Safeguard Properties’ business model into complimentary markets.

Alan joined Safeguard in 1995, learning the business from the ground up. He was promoted to Chief Operating Officer in 2002, and was named CEO in May 2010. His hands-on experience has given him unique insights as a leader to innovate, improve and strengthen Safeguard’s processes to assure that the company adheres to the highest standards of quality and customer service.

Under Alan’s leadership, Safeguard has grown significantly with strategies that have included new and expanded services, technology investments that deliver higher quality and greater efficiency to clients, and strategic acquisitions. He takes a team approach to process improvement, involving staff at all levels of the organization to address issues, brainstorm solutions, and identify new and better ways to serve clients.

In 2008, Alan was recognized by Crain’s Cleveland Business in its annual “40-Under-40” profile of young leaders. He also was named a NEO Ernst & Young Entrepreneur Of The Year® Award finalist in 2013.

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Linda Erkkila

Linda Erkkila is the General Counsel and Executive Vice President for Safeguard Properties, with oversight of legal, human resources, training, and compliance. Linda’s broad scope of oversight covers regulatory issues that impact Safeguard’s operations, risk mitigation, strategic planning, human resources and training initiatives, compliance, insurance, litigation and claims management, and counsel related to mergers, acquisition and joint ventures.

Linda assures that Safeguard’s strategic initiatives align with its resources, leverage opportunities across the company, and contemplate compliance mandates. She has practiced law for 25 years and her experience, both as outside and in-house counsel, covers a wide range of corporate matters, including regulatory disclosure, corporate governance compliance, risk assessment, compensation and benefits, litigation management, and mergers and acquisitions.

Linda earned her JD at Cleveland-Marshall College of Law. She holds a degree in economics from Miami University and an MBA. Linda was previously named as both a “Woman of Influence” by HousingWire and as a “Leading Lady” by MReport.

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Michael Greenbaum

Michael Greenbaum is the Chief Operating Officer of Safeguard Properties, where he has played a pivotal role since joining the company in July 2010. Initially brought on as Vice President of REO, Mike’s exceptional leadership and strategic vision quickly propelled him to Vice President of Operations in 2013, and ultimately to COO in 2015. Over his 14-year tenure at Safeguard, Mike has been instrumental in driving change and fostering innovation within the Property Preservation sector, consistently delivering excellence and becoming a trusted partner to clients and investors.

A distinguished graduate of the United States Military Academy at West Point, Mike earned a degree in Quantitative Economics. Following his graduation, he served in the U.S. Army’s Ordnance Branch, where he specialized in supply chain management. Before his tenure at Safeguard, Mike honed his expertise by managing global supply chains for 13 years, leveraging his military and civilian experience to lead with precision and efficacy.

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Joe Iafigliola

Joe Iafigliola is the Chief Financial Officer for Safeguard Properties. Joe is responsible for the Control, Quality Assurance, Business Development, Marketing, Accounting, and Information Security departments. At the core of his responsibilities is the drive to ensure that Safeguard’s focus remains rooted in Customer Service = Resolution. Through his executive leadership role, he actively supports SGPNOW.com, an on-demand service geared towards real estate and property management professionals as well as individual home owners in need of inspection and property preservation services. Joe is also an integral force behind Compliance Connections, a branch of Safeguard Properties that allows code enforcement professionals to report violations at properties that can then be addressed by the Safeguard vendor network. Compliance Connections also researches and shares vacant property ordinance information with Safeguard clients.

Joe has an MBA from The Weatherhead School of Management at Case Western Reserve University, is a Certified Management Accountant (CMA), and holds a bachelor’s degree from The Ohio State University’s Honors Accounting program.

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Business Development

Carrie Tackett

Business Development Safeguard Properties