Startup Schooling

Safeguard in the News
May 31, 2017

NINE EXPERIENCED STARTUP EXECUTIVES SHARE THE JOURNEYS THAT LED TO THEM GOING IT ON THEIR OWN AS WELL AS THE UNIQUE APPROACHES THAT LED TO THEIR SUCCESSES

RECOGNIZING THE PROBLEM
“Unlike a good bottle of wine, vacant properties do not get better with age,” Says Robert Klein.

And Klein would know. The Chairman and founder of Safeguard Properties, a mortgage field servicing company that has grown from a handful of employees in 1990 to more than 1,500 today, Klein has seen up close the effect that abandoned, boarded-up houses can have on a community, especially during the recent housing downturn and foreclosure crisis.

But instead of turning a blind eye toward the deleterious effects of community blight, the businessman and philanthropist recognized these far-reaching problems, and founded Community Blight Solutions. The organization concentrates on two main initiatives: fast-tracking foreclosure legislation and replacing the seemingly ubiquitous plywood on vacant and abandoned properties with clear polycarbonate boarding.

“Community blight is a cancer that can be cured,” Klein said. “By working together to change legislation and policies that allow blight to fester and by attacking the problem block by block, neighborhood by neighborhood, we can break the cycle and make our communities healthy, safer and productive once again.”

Truly tackling the problem of community blight took acknowledging the many issues that led to it, including the ineffective, unattractive boarding-up methods investors were using— ones that encouraged crime, ruined community curb appeal, and sent local home values plummeting.

“The costs associated with plywood-boarded vacant and abandoned properties continue to escalate,” Klein said. “From vandalism to the property, damage caused by weather because plywood warps over time and costs for re-boarding, we knew there must be a better way to secure unoccupied properties.”

To address this issue—as well as the larger blight problem at hand—Community Blight Solutions got creating, launching SecureView, a state-of-the-art window and door system made of clear polycarbonate.

“SecureView is a practical and attractive alternative to plywood boarding which has become the ugly and stigmatizing symbol of community blight,” Klein said. “Communities, lenders, and servicers across the country are using it to secure their properties, protect, and maintain the value of their asset, and support neighborhood stabilization.”

SecureView and Community Blight Solutions’ legislative efforts have been successful, too. Klein is happy to report that Ohio, Maryland, and other states have passed new fast-tracked legislation. In March 2017, Fannie Mae instructed servicers that clear boarding should be installed on properties already sealed with plywood, and provided a 90-day compliance period. A new clear boarding allowable was included in the recent clarification, and Freddie Mac recently updated its allowable for servicers using clear boarding on pre-foreclosure properties.

Source: DS News (full feature)

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CEO

Alan Jaffa

Alan Jaffa is the Chief Executive Officer for Safeguard Properties, steering the company as the mortgage field services industry leader. He also serves on the board of advisors for SCG Partners, a middle-market private equity fund focused on diversifying and expanding Safeguard Properties’ business model into complimentary markets.

Alan joined Safeguard in 1995, learning the business from the ground up. He was promoted to Chief Operating Officer in 2002, and was named CEO in May 2010. His hands-on experience has given him unique insights as a leader to innovate, improve and strengthen Safeguard’s processes to assure that the company adheres to the highest standards of quality and customer service.

Under Alan’s leadership, Safeguard has grown significantly with strategies that have included new and expanded services, technology investments that deliver higher quality and greater efficiency to clients, and strategic acquisitions. He takes a team approach to process improvement, involving staff at all levels of the organization to address issues, brainstorm solutions, and identify new and better ways to serve clients.

In 2008, Alan was recognized by Crain’s Cleveland Business in its annual “40-Under-40” profile of young leaders. He also was named a NEO Ernst & Young Entrepreneur Of The Year® Award finalist in 2013.

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Esq., General Counsel and EVP

Linda Erkkila

Linda Erkkila is the General Counsel and Executive Vice President for Safeguard Properties, with oversight of legal, human resources, training, and compliance. Linda’s broad scope of oversight covers regulatory issues that impact Safeguard’s operations, risk mitigation, strategic planning, human resources and training initiatives, compliance, insurance, litigation and claims management, and counsel related to mergers, acquisition and joint ventures.

Linda assures that Safeguard’s strategic initiatives align with its resources, leverage opportunities across the company, and contemplate compliance mandates. She has practiced law for 25 years and her experience, both as outside and in-house counsel, covers a wide range of corporate matters, including regulatory disclosure, corporate governance compliance, risk assessment, compensation and benefits, litigation management, and mergers and acquisitions.

Linda earned her JD at Cleveland-Marshall College of Law. She holds a degree in economics from Miami University and an MBA. Linda was previously named as both a “Woman of Influence” by HousingWire and as a “Leading Lady” by MReport.

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COO

Michael Greenbaum

Michael Greenbaum is the Chief Operating Officer of Safeguard Properties, where he has played a pivotal role since joining the company in July 2010. Initially brought on as Vice President of REO, Mike’s exceptional leadership and strategic vision quickly propelled him to Vice President of Operations in 2013, and ultimately to COO in 2015. Over his 14-year tenure at Safeguard, Mike has been instrumental in driving change and fostering innovation within the Property Preservation sector, consistently delivering excellence and becoming a trusted partner to clients and investors.

A distinguished graduate of the United States Military Academy at West Point, Mike earned a degree in Quantitative Economics. Following his graduation, he served in the U.S. Army’s Ordnance Branch, where he specialized in supply chain management. Before his tenure at Safeguard, Mike honed his expertise by managing global supply chains for 13 years, leveraging his military and civilian experience to lead with precision and efficacy.

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CFO

Joe Iafigliola

Joe Iafigliola is the Chief Financial Officer for Safeguard Properties. Joe is responsible for the Control, Quality Assurance, Business Development, Marketing, Accounting, and Information Security departments. At the core of his responsibilities is the drive to ensure that Safeguard’s focus remains rooted in Customer Service = Resolution. Through his executive leadership role, he actively supports SGPNOW.com, an on-demand service geared towards real estate and property management professionals as well as individual home owners in need of inspection and property preservation services. Joe is also an integral force behind Compliance Connections, a branch of Safeguard Properties that allows code enforcement professionals to report violations at properties that can then be addressed by the Safeguard vendor network. Compliance Connections also researches and shares vacant property ordinance information with Safeguard clients.

Joe has an MBA from The Weatherhead School of Management at Case Western Reserve University, is a Certified Management Accountant (CMA), and holds a bachelor’s degree from The Ohio State University’s Honors Accounting program.

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Business Development

Carrie Tackett

Business Development Safeguard Properties