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Schneiderman Announces More Than $11 Million in New Funding for Statewide Foreclosure Prevention and Relief Programs

Industry Update
October 9, 2015

Since 2012, attorney general’s foreclosure prevention and relief programs have helped more than 50,000 New York families fight to keep their homes
 
Earlier this week, New York Attorney General Eric T. Schneiderman announced $11.5 million in new funding for more than two-dozen legal services organizations statewide to help prevent foreclosures, keep families in their homes, and rebuild communities hit hardest by the housing crash.

Awards will be granted to 28 legal services providers with proven track records of providing services to at-risk homeowners. The grants, which are now before the state comptroller for review and final approval, are for one year with a possibility of a one-year renewal. The new round of funding brings the total foreclosure prevention investment by the office of the attorney general to more than $70 million.
 
The new round of funding will support the Homeowner Protection Program (HOPP), a network of nearly 90 housing counseling and legal services agencies that provide free, high-quality assistance to at-risk families across New York to help them avoid foreclosure. A report released this summer by the attorney general’s office showed the program already helped more than 50,000 New York families.

The attorney general has committed $100 million to support HOPP from the settlements that his office negotiated with the nation’s largest banks following the collapse of the housing market.
 
“New York has long been at the forefront of creating innovative ways to address the foreclosure crisis,” Schneiderman said. “I have said since the day I took office that no one should ever lose their home because they didn’t have access to a lawyer. My office is dedicated to using all the tools at our disposal to make sure mortgage servicers are held accountable in providing relief to New York families who continue to weather the foreclosure crisis.”
 
The legal services providers who will be granted awards include:

  • Brooklyn Legal Services Corp A
  • Brooklyn Bar Association
  • CAMBA (NYC)
  • City Bar Justice (NYC)
  • Empire Justice Center (Rochester)
  • Grow Brooklyn
  • JASA (Queens Legal Services for the Elderly)
  • Labor and Industry For Education (Long Island)
  • Legal Aid Society of North East NY
  • Legal Aid Society of NYC
  • Legal Assistance of Western New York
  • Legal Aid Society of Mid NY
  • Legal Service Bronx
  • Legal Services of Central NY
  • Legal Services of Hudson Valley
  • Legal Services of Rockland County
  • Long Island Housing Services
  • MFY
  • Nassau Suffolk Law Center
  • Nassau County Bar Association
  • New York Legal Assistance Group (NYC and Long Island)
  • Queens Legal Services
  • Queens Volunteer Law Project
  • South Brooklyn Legal Services
  • Staten Island Legal Services
  • The Legal Project (Capital Regions)
  • Touro Law Center (Long Island)
  • Western New York Law Center

The $11.5 Million in funding comes on the heels of an additional $10.1 million investment for housing counseling agencies across New York that was awarded earlier this year, funded by settlements the attorney general reached with Bank of America and Citibank in 2014. Those grants are going to 56 housing counseling agencies that are part of the HOPP network.
 
“Attorney General Schneiderman’s Homeowner Protection Program is a critical resource for New Yorkers,” said Christie Peale, executive director at the Center for NYC Neighborhoods. “Middle- and working-class homeowners across the state have faced so many struggles – the foreclosure crisis, Hurricane Sandy, predatory scams and more. Throughout, this incredible program has been there to help New York families. The Center for NYC Neighborhoods applauds Attorney General Schneiderman for his continued support of the program at a time when New Yorkers need it most.”
 
In addition to HOPP funding, the attorney general has established systems designed to hold mortgage servicers accountable and ensure New York homeowners are getting the relief to which they are entitled. In 2012, the attorney general established the mortgage servicing “Escalation Program” through a partner agency, the Center for New York City Neighborhoods (CNYCN). The escalation program allows HOPP grantees to raise the profile of cases that are particularly difficult or where servicers are not being responsive to modification requests in a timely or reasonable fashion. CNYCN has established relationships with senior-level staff at many of the mortgage servicing companies that can quickly address these issues. Over the past three years, 562 escalation cases have been raised by HOPP partners, and 504 of those cases have now been resolved.
 
In another innovation spearheaded by the attorney general, Long Island HOPP partners collaborated with the Nassau and Suffolk County Courts to create “Bank Days,” when mortgage servicers like Bank of America and Wells Fargo offer struggling homeowners the face-to- face support they need. High-level executives, resolution managers and underwriters have attended these twice-a-month events to resolve issues on the spot and help get homeowners loan modifications. Of the more than 850 cases that Bank of America has worked on at these events this year, 50 percent have been resolved.

The attorney general has made combatting the housing crisis a priority of his administration. His fight against the foreclosure crisis includes the HOPP program and two other key pillars: the New York State Mortgage Assistance Program and AGScamHelp.com.

New York State Mortgage Assistance Program
 
The New York State Mortgage Assistance Program (NYS-MAP), which began processing applications from across the state in October 2014, provides families at immediate risk of losing their homes with small loans to pay off debts that are a barrier to mortgage modification.
 
NYS-MAP loans, which may be as much as $40,000, help families who are struggling to avoid foreclosure to pay off mortgage arrears, delinquent second or third mortgage liens, or unpaid property tax bills. The program is funded with money from the bank settlements.
 
The program is modeled after a New York City-funded pilot program administered through the Center for New York City Neighborhoods. OAG is working with CNYCN, as well as the Empire Justice Center, to assist in the operations of NYS-MAP. Both agencies are contracted by the office of the attorney general to assist with the administration of HOPP.
 
In less than a year, NYS-MAP has approved 438 loans across the state totaling more than $13 million. The average loan amount, statewide, is $26,320.
 
AGScamHelp.com
 
AGScamHelp.com, launched in December, is a Web-based app that helps homeowners avoid foreclosure rescue scams and determine whether a mortgage assistance company has been vetted by a government agency. OAG urges homeowners at risk of foreclosure to work with a free, qualified housing counseling agency within HOPP. The app is supported by funds from the bank settlements.
 
OAG launched AGScamHelp.com in direct response to an observed increase in mortgage rescue scams and deed thefts in New York and across the country. According to a December report by the Center for NYC Neighborhoods and the Lawyers Committee for Civil Rights Under Law, more than 42,000 homeowners have been conned out of $100 million nationwide.
 
New Yorkers have been hit particularly hard. From March 2010 to September 2014, New York homeowners submitted more than 2,700 foreclosure rescue scam complaints to the Lawyer Committee for Civil Rights, documenting at least $8.25 million in losses. Since launching the app in December, the OAG has invested in a targeted advertising campaign to ensure vulnerable homeowners are using the site. As of September, AGScamHelp has been attracting an average of 4,000 users per week.

AGScamHelp.com has several informational features:

  • Search Government-Vetted Companies: AGScamHelp.com allows consumers to search the name of an individual or company to determine if that entity is a “government-vetted” agency (that is, either a member of the attorney general’s HOPP network or a HUD-certified counseling agency). If the company searched is not a government-vetted agency, the consumer will be told to proceed with caution and advised with several tips on how to identify signs of a foreclosure rescue scam.
  • Locate Nearby Counseling Partners: The Web-based app also features an interactive map that allows consumers to find the nearest HOPP grantee. The attorney general has dedicated $100 million to fund HOPP, a network of more than 85 housing counseling and legal services agencies across the state that are dedicated to providing free assistance to New Yorkers.
  • Report Scams: Consumers who have already been contacted by, or are in the process of working with a company suspected of operating a foreclosure rescue scam, also will have the option to file a complaint with the attorney general’s office. They will be directed to a separate page where they can complete a complaint form online. All complaints will be directed to the attorney general’s bureau of consumer frauds and protection, and will be mediated by the attorney general’s office.
  • Get Tips: AGScamHelp.com offers details on how to recognize signs of a foreclosure rescue scam, including samples of scam letters and other materials utilized by fraudsters to target homeowners, and provides information about recent foreclosure scams that have been the subject of enforcement actions brought by the attorney general’s office and other law enforcement agencies.

Read the full 2015 HOPP report here.

Source: Niagara Frontier Publications

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CEO

Alan Jaffa

Alan Jaffa is the Chief Executive Officer for Safeguard Properties, steering the company as the mortgage field services industry leader. He also serves on the board of advisors for SCG Partners, a middle-market private equity fund focused on diversifying and expanding Safeguard Properties’ business model into complimentary markets.

Alan joined Safeguard in 1995, learning the business from the ground up. He was promoted to Chief Operating Officer in 2002, and was named CEO in May 2010. His hands-on experience has given him unique insights as a leader to innovate, improve and strengthen Safeguard’s processes to assure that the company adheres to the highest standards of quality and customer service.

Under Alan’s leadership, Safeguard has grown significantly with strategies that have included new and expanded services, technology investments that deliver higher quality and greater efficiency to clients, and strategic acquisitions. He takes a team approach to process improvement, involving staff at all levels of the organization to address issues, brainstorm solutions, and identify new and better ways to serve clients.

In 2008, Alan was recognized by Crain’s Cleveland Business in its annual “40-Under-40” profile of young leaders. He also was named a NEO Ernst & Young Entrepreneur Of The Year® Award finalist in 2013.

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Esq., General Counsel and EVP

Linda Erkkila

Linda Erkkila is the General Counsel and Executive Vice President for Safeguard Properties, with oversight of legal, human resources, training, and compliance. Linda’s broad scope of oversight covers regulatory issues that impact Safeguard’s operations, risk mitigation, strategic planning, human resources and training initiatives, compliance, insurance, litigation and claims management, and counsel related to mergers, acquisition and joint ventures.

Linda assures that Safeguard’s strategic initiatives align with its resources, leverage opportunities across the company, and contemplate compliance mandates. She has practiced law for 25 years and her experience, both as outside and in-house counsel, covers a wide range of corporate matters, including regulatory disclosure, corporate governance compliance, risk assessment, compensation and benefits, litigation management, and mergers and acquisitions.

Linda earned her JD at Cleveland-Marshall College of Law. She holds a degree in economics from Miami University and an MBA. Linda was previously named as both a “Woman of Influence” by HousingWire and as a “Leading Lady” by MReport.

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COO

Michael Greenbaum

Michael Greenbaum is the Chief Operating Officer of Safeguard Properties, where he has played a pivotal role since joining the company in July 2010. Initially brought on as Vice President of REO, Mike’s exceptional leadership and strategic vision quickly propelled him to Vice President of Operations in 2013, and ultimately to COO in 2015. Over his 14-year tenure at Safeguard, Mike has been instrumental in driving change and fostering innovation within the Property Preservation sector, consistently delivering excellence and becoming a trusted partner to clients and investors.

A distinguished graduate of the United States Military Academy at West Point, Mike earned a degree in Quantitative Economics. Following his graduation, he served in the U.S. Army’s Ordnance Branch, where he specialized in supply chain management. Before his tenure at Safeguard, Mike honed his expertise by managing global supply chains for 13 years, leveraging his military and civilian experience to lead with precision and efficacy.

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CFO

Joe Iafigliola

Joe Iafigliola is the Chief Financial Officer for Safeguard Properties. Joe is responsible for the Control, Quality Assurance, Business Development, Marketing, Accounting, and Information Security departments. At the core of his responsibilities is the drive to ensure that Safeguard’s focus remains rooted in Customer Service = Resolution. Through his executive leadership role, he actively supports SGPNOW.com, an on-demand service geared towards real estate and property management professionals as well as individual home owners in need of inspection and property preservation services. Joe is also an integral force behind Compliance Connections, a branch of Safeguard Properties that allows code enforcement professionals to report violations at properties that can then be addressed by the Safeguard vendor network. Compliance Connections also researches and shares vacant property ordinance information with Safeguard clients.

Joe has an MBA from The Weatherhead School of Management at Case Western Reserve University, is a Certified Management Accountant (CMA), and holds a bachelor’s degree from The Ohio State University’s Honors Accounting program.

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Business Development

Carrie Tackett

Business Development Safeguard Properties