Safeguard Properties Good Neighbor Door Hanger Initiative
Foreclosure Neighbors Giving Safeguard a Call
Safeguard Properties receives 1,200 phone calls per day from its Good Neighbor Door Hanger Initiative, started in Q109.
At the beginning of 2009, Safeguard began leaving door hangers on properties next to vacant and secured foreclosures. The door hanger provided an 800 number for the neighbor to call if they see any questionable activity or a maintenance issue. The call center is open 24/7.
Safeguard partnered with cities and local governments to secure abandoned homes post-foreclosure and to quell the spread of blight. The company utilized the door hanger initiative nationwide for more than a year.
The majority of callers want to know updates on the home, while some are reporting suspicious activity at the property. According to Safeguard, the initiative helps the company address issues that, if left alone, would result in vandalism or citations from code enforcement officials.
?The correlation between vacant properties and criminal activity has been well documented in communities nationwide,? according to Safeguard. ?As foreclosures and vacancies mount, the nation has seen a material increase in the number of copper pipe thefts, arsons and related crimes at these vacant properties. This ripple effect drastically reduces the servicer?s collateral in their assets and wreaks havoc on the communities where the properties exist.?
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Safeguard Properties is the largest privately held field services company in the country. Located in Cleveland, Ohio and founded in 1990 by Robert Klein, Safeguard has grown from a regional preservation company with a few employees and a handful of contractors performing services in the Midwest, to a national company with over 700 employees. Safeguard is supported by a nationwide network of subcontractors able to perform any requested superintendence, preservation, and maintenance functions, as well as numerous ancillary services in the U.S., the Virgin Islands, and Puerto Rico.