Safeguard Properties Celebrates 25th Anniversary

Safeguard Properties announced its 25th anniversary celebration, taking place throughout May 2015.

Safeguard Properties Celebrates 25th Anniversary
Company shares thought leadership and innovation along its 25-year road to success

Cleveland, May 14, 2015 — Safeguard Properties, the largest provider of mortgage field services in the United States, is celebrating its 25th anniversary in May 2015.

“Twenty five years ago Safeguard Properties was a start-up company headed by Robert Klein with one other employee, working out of a small office, servicing three states. Today we are 1,700 employees strong and provide property preservation services to just about every ZIP code in the United States.
The journey has certainly been amazing,” commented Alan Jaffa, Safeguard Properties CEO, who has been with Safeguard since 1995.

Safeguard has put together a 25th anniversary tribute video and timeline that can be viewed on the company’s 25th anniversary web page.

As one of the very first national field services companies, Safeguard found itself in the unique position of having a hand in the molding of an industry. Safeguard is recognized for leading initiatives that have helped set the standard, including developing industry best practices, guiding regulations, and developing innovative technology applications.

Although property preservation is the company’s core business, Safeguard recognizes the importance of building relationships with the communities in which the homes they service reside. Through its Community Initiatives Department, the company proactively collaborates with neighborhoods and civic leaders across the country to share information and resources to help strengthen relationships between the industry, cities, governmental agencies and community organizations. 

In recognition of the company’s anniversary, Safeguard will be building off of the tagline “Preserving Today, Protecting Tomorrow”. The company plans to spotlight many of the community service initiatives it participates in on a monthly basis and highlight the role it plays in protecting and preserving neighborhoods and communities.

Safeguard’s impact on the field services industry runs deep. Below are a couple examples of ways it has changed the face of mortgage field services:

Interior Inspections – Safeguard’s founder Robert Klein was instrumental in the decision by HUD to definitively require interior inspections for all properties. For years Safeguard lobbied for mandatory interior inspections to ensure early detection of issues that, if not detected and mitigated, could lead to a material loss to the value of the property. It can be reasonably estimated that this change has saved the industry millions and millions of dollars through the early mitigation of material damages.

Good Neighbor Door Hangers The Good Neighbor Program was developed to engage neighbors of vacant properties to keep watch on the property and report any issues that arise. It has been successful in quickly addressing thousands of property issues and has earned Safeguard praise from city officials, neighbors and clients.

National Property Preservation Conference – The NPPC is a two-day conference started by Safeguard in 2004 that brings together leaders from HUD, the GSEs, mortgage servicers and field services companies from across the nation. The annual conference provides a forum for strengthening partnerships, cooperation, and support throughout the industry.

Technology Investment and Leadership – Safeguard’s information technology investments have focused on core technologies designed to improve the timeliness, security, accuracy and quality of the services we provide to our clients. From Mobile applications to geo spatial tools, robust client and vendor portals to integrated data warehousing and reporting capabilities, Safeguard has led the industry in creating and providing automated tools to our vendors and clients that provide transparency and quality to the work performed in the field.

“We have proven that we can adapt quickly to market changes by looking ahead and using creative thinking to advance industry standards and best practices. Technology investment is a core component of our service delivery model and has allowed us to remain competitive and provide our clients with the quality services they have come to expect from Safeguard,” said Jaffa. “By far, our largest investment has been in technology, and I can confidently say that the field services companies that are investing in technology today are the companies that plan to be in this industry for the long haul.”

About Safeguard 
Safeguard Properties is the mortgage field services industry leader, preserving vacant and foreclosed properties across the U.S., Puerto Rico, Virgin Islands and Guam. Founded in 1990 by Robert Klein and headquartered in Cleveland, Ohio, Safeguard provides the highest quality service to our clients by leveraging innovative technologies and proactively developing industry best practices and quality control procedures. Consistent with Safeguard’s values and mission, we are an active supporter of hundreds of charitable efforts across the country. Annually, Safeguard gives back to communities in partnership with our employees, vendors and clients. We also are dedicated to working with community leaders and officials to eliminate blight and stabilize neighborhoods. Safeguard is dedicated to preserving today and protecting tomorrow.  Website: www.safeguardproperties.com.

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CEO

Alan Jaffa

Alan Jaffa is the Chief Executive Officer for Safeguard Properties, steering the company as the mortgage field services industry leader. He also serves on the board of advisors for SCG Partners, a middle-market private equity fund focused on diversifying and expanding Safeguard Properties’ business model into complimentary markets.

Alan joined Safeguard in 1995, learning the business from the ground up. He was promoted to Chief Operating Officer in 2002, and was named CEO in May 2010. His hands-on experience has given him unique insights as a leader to innovate, improve and strengthen Safeguard’s processes to assure that the company adheres to the highest standards of quality and customer service.

Under Alan’s leadership, Safeguard has grown significantly with strategies that have included new and expanded services, technology investments that deliver higher quality and greater efficiency to clients, and strategic acquisitions. He takes a team approach to process improvement, involving staff at all levels of the organization to address issues, brainstorm solutions, and identify new and better ways to serve clients.

In 2008, Alan was recognized by Crain’s Cleveland Business in its annual “40-Under-40” profile of young leaders. He also was named a NEO Ernst & Young Entrepreneur Of The Year® Award finalist in 2013.

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Esq., General Counsel and EVP

Linda Erkkila

Linda Erkkila is the General Counsel and Executive Vice President for Safeguard Properties, with oversight of legal, human resources, training, and compliance. Linda’s broad scope of oversight covers regulatory issues that impact Safeguard’s operations, risk mitigation, strategic planning, human resources and training initiatives, compliance, insurance, litigation and claims management, and counsel related to mergers, acquisition and joint ventures.

Linda assures that Safeguard’s strategic initiatives align with its resources, leverage opportunities across the company, and contemplate compliance mandates. She has practiced law for 25 years and her experience, both as outside and in-house counsel, covers a wide range of corporate matters, including regulatory disclosure, corporate governance compliance, risk assessment, compensation and benefits, litigation management, and mergers and acquisitions.

Linda earned her JD at Cleveland-Marshall College of Law. She holds a degree in economics from Miami University and an MBA. Linda was previously named as both a “Woman of Influence” by HousingWire and as a “Leading Lady” by MReport.

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COO

Michael Greenbaum

Michael Greenbaum is the Chief Operating Officer of Safeguard Properties, where he has played a pivotal role since joining the company in July 2010. Initially brought on as Vice President of REO, Mike’s exceptional leadership and strategic vision quickly propelled him to Vice President of Operations in 2013, and ultimately to COO in 2015. Over his 14-year tenure at Safeguard, Mike has been instrumental in driving change and fostering innovation within the Property Preservation sector, consistently delivering excellence and becoming a trusted partner to clients and investors.

A distinguished graduate of the United States Military Academy at West Point, Mike earned a degree in Quantitative Economics. Following his graduation, he served in the U.S. Army’s Ordnance Branch, where he specialized in supply chain management. Before his tenure at Safeguard, Mike honed his expertise by managing global supply chains for 13 years, leveraging his military and civilian experience to lead with precision and efficacy.

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CFO

Joe Iafigliola

Joe Iafigliola is the Chief Financial Officer for Safeguard Properties. Joe is responsible for the Control, Quality Assurance, Business Development, Marketing, Accounting, and Information Security departments. At the core of his responsibilities is the drive to ensure that Safeguard’s focus remains rooted in Customer Service = Resolution. Through his executive leadership role, he actively supports SGPNOW.com, an on-demand service geared towards real estate and property management professionals as well as individual home owners in need of inspection and property preservation services. Joe is also an integral force behind Compliance Connections, a branch of Safeguard Properties that allows code enforcement professionals to report violations at properties that can then be addressed by the Safeguard vendor network. Compliance Connections also researches and shares vacant property ordinance information with Safeguard clients.

Joe has an MBA from The Weatherhead School of Management at Case Western Reserve University, is a Certified Management Accountant (CMA), and holds a bachelor’s degree from The Ohio State University’s Honors Accounting program.

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Business Development

Carrie Tackett

Business Development Safeguard Properties