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Safeguard Properties Announces Five Management Appointments

Safeguard Properties announced the following appointment and promotions within its management team:

Jennifer Anspach, promoted to assistant vice president of human capital. Anspach is responsible for the company’s national workforce of approximately 2,000 employees. She manages recruitment strategies, employee relations, personnel policies, retention, and benefits programs. Anspach joined the company in April 2009 as a manager of accounting and finance and a year later was promoted to director. Anspach is a graduate of Youngstown State University.

Jen Jozity, named assistant vice president of inspections, REO and property preservation operations. Jozity has demonstrated the ability to deliver consistent results in order audit and order management.  Along with her management team, she will build upon these strengths in order to deliver this level of excellence in both REO and property preservation operations. Jozity joined Safeguard in 1997 and was promoted to director of inspections operations in 2009 and assistant vice president of inspections operations in 2012. Jozity graduated from Cleveland State University with a degree in business.

Amy Nauer, named assistant vice president of IT portfolio management. Nauer is moving into an IT/operations liaison role and will use her operations experience to ensure alignment of business priorities and IT resources. She joined Safeguard in 1998 as a property preservation updater and has progressed through positions including team lead, manager, director of property preservation/REO operations, and most recently, assistant vice president of property preservation/REO operations in 2013. Nauer attended the University of Akron.

Gretchen Fri, APR, recently joined Safeguard as director of corporate communications. Fri is responsible for Safeguard’s communications and public relations functions. Prior to joining Safeguard, Fri was director of communications at InfoCision Management Corp., in Akron, Ohio. She earned her bachelor’s degree in journalism and public relations from The Ohio State University in Columbus, Ohio. Fri is accredited in public relations and serves as secretary on the board of directors for the East Central District of the Public Relations Society of America (PRSA). She also is past president of the Akron Area PRSA Chapter.

Joseph Haug, promoted to director of Safeguard’s Service Center. He is responsible for overseeing call center operations, which consists of property preservation/REO customer service, the securing authorization call center (SACC), vendor contact center and inspections customer service. He was instrumental in implementing Safeguard’s call recording software, Call Copy. Haug joined Safeguard in 2012 as the manager of SACC. Haug attended California Lutheran University, is a member of the Help Desk Institute and is a certified Help Desk Manager through STI Knowledge.

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About Safeguard 
Safeguard Properties is the largest mortgage field services company in the U.S. Founded in 1990 by Robert Klein and based in Valley View, Ohio, the company inspects and maintains defaulted and foreclosed properties for mortgage servicers, lenders, and other financial institutions. Safeguard employs approximately 1,700 people, in addition to a network of thousands of contractors nationally. Website: www.safeguardproperties.com.

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CEO

Alan Jaffa

Alan Jaffa is the Chief Executive Officer for Safeguard Properties, steering the company as the mortgage field services industry leader. He also serves on the board of advisors for SCG Partners, a middle-market private equity fund focused on diversifying and expanding Safeguard Properties’ business model into complimentary markets.

Alan joined Safeguard in 1995, learning the business from the ground up. He was promoted to Chief Operating Officer in 2002, and was named CEO in May 2010. His hands-on experience has given him unique insights as a leader to innovate, improve and strengthen Safeguard’s processes to assure that the company adheres to the highest standards of quality and customer service.

Under Alan’s leadership, Safeguard has grown significantly with strategies that have included new and expanded services, technology investments that deliver higher quality and greater efficiency to clients, and strategic acquisitions. He takes a team approach to process improvement, involving staff at all levels of the organization to address issues, brainstorm solutions, and identify new and better ways to serve clients.

In 2008, Alan was recognized by Crain’s Cleveland Business in its annual “40-Under-40” profile of young leaders. He also was named a NEO Ernst & Young Entrepreneur Of The Year® Award finalist in 2013.

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Esq., General Counsel and EVP

Linda Erkkila

Linda Erkkila is the General Counsel and Executive Vice President for Safeguard Properties, with oversight of legal, human resources, training, and compliance. Linda’s broad scope of oversight covers regulatory issues that impact Safeguard’s operations, risk mitigation, strategic planning, human resources and training initiatives, compliance, insurance, litigation and claims management, and counsel related to mergers, acquisition and joint ventures.

Linda assures that Safeguard’s strategic initiatives align with its resources, leverage opportunities across the company, and contemplate compliance mandates. She has practiced law for 25 years and her experience, both as outside and in-house counsel, covers a wide range of corporate matters, including regulatory disclosure, corporate governance compliance, risk assessment, compensation and benefits, litigation management, and mergers and acquisitions.

Linda earned her JD at Cleveland-Marshall College of Law. She holds a degree in economics from Miami University and an MBA. Linda was previously named as both a “Woman of Influence” by HousingWire and as a “Leading Lady” by MReport.

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COO

Michael Greenbaum

Michael Greenbaum is the Chief Operating Officer of Safeguard Properties, where he has played a pivotal role since joining the company in July 2010. Initially brought on as Vice President of REO, Mike’s exceptional leadership and strategic vision quickly propelled him to Vice President of Operations in 2013, and ultimately to COO in 2015. Over his 14-year tenure at Safeguard, Mike has been instrumental in driving change and fostering innovation within the Property Preservation sector, consistently delivering excellence and becoming a trusted partner to clients and investors.

A distinguished graduate of the United States Military Academy at West Point, Mike earned a degree in Quantitative Economics. Following his graduation, he served in the U.S. Army’s Ordnance Branch, where he specialized in supply chain management. Before his tenure at Safeguard, Mike honed his expertise by managing global supply chains for 13 years, leveraging his military and civilian experience to lead with precision and efficacy.

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CFO

Joe Iafigliola

Joe Iafigliola is the Chief Financial Officer for Safeguard Properties. Joe is responsible for the Control, Quality Assurance, Business Development, Marketing, Accounting, and Information Security departments. At the core of his responsibilities is the drive to ensure that Safeguard’s focus remains rooted in Customer Service = Resolution. Through his executive leadership role, he actively supports SGPNOW.com, an on-demand service geared towards real estate and property management professionals as well as individual home owners in need of inspection and property preservation services. Joe is also an integral force behind Compliance Connections, a branch of Safeguard Properties that allows code enforcement professionals to report violations at properties that can then be addressed by the Safeguard vendor network. Compliance Connections also researches and shares vacant property ordinance information with Safeguard clients.

Joe has an MBA from The Weatherhead School of Management at Case Western Reserve University, is a Certified Management Accountant (CMA), and holds a bachelor’s degree from The Ohio State University’s Honors Accounting program.

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Business Development

Carrie Tackett

Business Development Safeguard Properties