NY Times “Vacant, With Much to Maintain”

A recent article in the New York Times talks about maintaining vacant properties in Long Island.

Vacant, With Much to Maintain

By MARCELLE S. FISCHLER
Bay Shore

PAUL CARLOZZI, a quality control inspector for Safeguard Properties, a national property preservation company, walked the perimeter of a one-story brick and frame house, valued at $300,000 but now in default and vacant.

Mr. Carlozzi noted that a contractor had been hired to clear 48 cubic yards of debris from the yard and mow the three-foot-high grass. He said the door locks had already been changed.

But then he noticed that two windows were open. That was “not a good sign.”

“Contractor!” he yelled, opening the front door with a master key, warning any trespassers of his presence. “Anybody in here?”

The house had no running water or electricity, and it reeked of mildew. But that hadn’t deterred a “squatter” from using “a makeshift bed set up in one of the rooms,” said Mr. Carlozzi, a 30-year-old former marine.

Vandals had already taken copper piping and the furnace, “so there is minimal left to steal,” he added.

But he was having another contractor dispatched anyway, to “secure the property” by boarding up windows and installing security doors.

Hired by banks and other lending institutions on the Island, home preservation companies are racing to keep increasing numbers of foreclosed properties from sharing the fate of the Bay Shore house.

Robert Klein, chief executive of Safeguard, said that in September his 25 local inspectors and contractors did 8,500 default inspections in Nassau and Suffolk Counties and filled 330 maintenance orders for cutting grass and making repairs. The numbers represent a sliver of the company’s nationwide business during that time: 250,000 maintenance orders and 750,000 inspections to verify occupancy.

“We are seeing an increase in damages to properties,” Mr. Klein said. “We try to do everything we can to lessen the impact” to the neighborhood.

According to the research firm PropertyShark.com, foreclosures on the Island reached a two-year high in the third quarter of this year. There were 716 new auctions scheduled – 37 percent more than the number recorded over the same period last year.

One in every 1,398 homes in Long Island is scheduled for auction. Nassau County has one in every 932 homes, while in Suffolk the number is 2,422. The glut is most visible in the boarded-up homes in areas like Brookhaven, which has had 113 foreclosures, and in Hempstead village, where there have been 60.

During a recent week Mr. Carlozzi, who is based in Cleveland, inspected 52 area homes in various stages of the foreclosure process.

Such inspections include everything from driving past dwellings whose owners are 45 days late on payments to verify occupancy, to winterizing pipes and making monthly stops at homes that are vacant but haven’t yet gone reached the stage of a foreclosure auction.

Mr. Carlozzi says he also meets with contractors to repair homes repossessed by banks, so they can be put back on the market.

Mr. Carlozzi said that some distressed homeowners “sweep the floors” when they leave, while others harbor resentment at the downturn in their lives and “may take out their aggression on the property.” Thus cabinetry, appliances and plumbing may have been ripped out before he arrives, he said – though it is sometimes hard to determine whether the damage was done by homeowners or vandals.

Sometimes, the abandoned homes are used for parties or prostitution, he added.

Just down the block from the house with the squatter, Mr. Carlozzi inspected a boarded-up new home with nearly 4,000 square feet of space and balconies on three levels. An outside spigot had been ripped out and baseboard heaters were missing.

Mark Palladini, an associate broker who specializes in foreclosed properties with Re/Max Best in West Babylon, is trying to sell that bank-owned property for $475,000. Its builder, caught between the crumbling real estate market and the mortgage crisis, lost the house and a similar one next door to the bank, he said.

According to Mr. Palladini, “Copper around here is the new gold.” Vandals chopping out copper pipes and wiring “leave $75,000 worth of damage at times.”

Once eager for a bargain, speculators have been reluctant to buy foreclosed houses at auction, said Bill Staniford, chief executive of PropertyShark. Nearly 90 percent of the 336 foreclosed Nassau County properties that went to auction went back to the bank that made the original loan, leaving a growing pool of vacant and unsold properties that the banks must try to resell and, in the meantime, pay preservation companies to maintain.

Safeguard contractors fix broken stairs and leaky roofs, replace stolen fixtures and do “maid service,” dusting out cobwebs, scrubbing toilets and countertops to get the homes “into marketable condition.” They also remove belongings that occupants have left behind.

“We want to put families back in these properties,” Mr. Carlozzi said. “We aren’t looking for investors; we want homeowners.”

Todd Yovino, the owner-broker of Island Advantage, takes care of hundreds of foreclosed properties that his Huntington-based realty company handles in the metropolitan area. His firm does weekly status reports on delinquencies and helps evicted occupants with relocation.

“We are picking up the Pennysavers” off the driveway, “so the neighbor next door who is paying his mortgage and has a vested interest doesn’t need to look at an eyesore,” he said.

Boarded-up homes are a “calling card for the vandals,” Mr. Yovino said, adding that instead, he tries to keep lawns neat, put blinds in the windows and leave lights on timers.

“As soon as you board them,” he said, “you are taking off 10 to 15 percent of the value.”

Mr. Carlozzi likened his job to that of “a mortician, waiting on the tragedy of another to make a living.”

At an abandoned high ranch in Bay Shore, a pool table had been left in the living room, a pile of clothes in the laundry room, a box of crayons and a computer on a desk. There were glasses on the kitchen counter and rolls of Christmas wrapping paper in the closet.

It seemed as if “it’s all been left in a hurry,” Mr. Carlozzi said.

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CEO

Alan Jaffa

Alan Jaffa is the Chief Executive Officer for Safeguard Properties, steering the company as the mortgage field services industry leader. He also serves on the board of advisors for SCG Partners, a middle-market private equity fund focused on diversifying and expanding Safeguard Properties’ business model into complimentary markets.

Alan joined Safeguard in 1995, learning the business from the ground up. He was promoted to Chief Operating Officer in 2002, and was named CEO in May 2010. His hands-on experience has given him unique insights as a leader to innovate, improve and strengthen Safeguard’s processes to assure that the company adheres to the highest standards of quality and customer service.

Under Alan’s leadership, Safeguard has grown significantly with strategies that have included new and expanded services, technology investments that deliver higher quality and greater efficiency to clients, and strategic acquisitions. He takes a team approach to process improvement, involving staff at all levels of the organization to address issues, brainstorm solutions, and identify new and better ways to serve clients.

In 2008, Alan was recognized by Crain’s Cleveland Business in its annual “40-Under-40” profile of young leaders. He also was named a NEO Ernst & Young Entrepreneur Of The Year® Award finalist in 2013.

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Esq., General Counsel and EVP

Linda Erkkila

Linda Erkkila is the General Counsel and Executive Vice President for Safeguard Properties, with oversight of legal, human resources, training, and compliance. Linda’s broad scope of oversight covers regulatory issues that impact Safeguard’s operations, risk mitigation, strategic planning, human resources and training initiatives, compliance, insurance, litigation and claims management, and counsel related to mergers, acquisition and joint ventures.

Linda assures that Safeguard’s strategic initiatives align with its resources, leverage opportunities across the company, and contemplate compliance mandates. She has practiced law for 25 years and her experience, both as outside and in-house counsel, covers a wide range of corporate matters, including regulatory disclosure, corporate governance compliance, risk assessment, compensation and benefits, litigation management, and mergers and acquisitions.

Linda earned her JD at Cleveland-Marshall College of Law. She holds a degree in economics from Miami University and an MBA. Linda was previously named as both a “Woman of Influence” by HousingWire and as a “Leading Lady” by MReport.

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COO

Michael Greenbaum

Michael Greenbaum is the Chief Operating Officer of Safeguard Properties, where he has played a pivotal role since joining the company in July 2010. Initially brought on as Vice President of REO, Mike’s exceptional leadership and strategic vision quickly propelled him to Vice President of Operations in 2013, and ultimately to COO in 2015. Over his 14-year tenure at Safeguard, Mike has been instrumental in driving change and fostering innovation within the Property Preservation sector, consistently delivering excellence and becoming a trusted partner to clients and investors.

A distinguished graduate of the United States Military Academy at West Point, Mike earned a degree in Quantitative Economics. Following his graduation, he served in the U.S. Army’s Ordnance Branch, where he specialized in supply chain management. Before his tenure at Safeguard, Mike honed his expertise by managing global supply chains for 13 years, leveraging his military and civilian experience to lead with precision and efficacy.

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CFO

Joe Iafigliola

Joe Iafigliola is the Chief Financial Officer for Safeguard Properties. Joe is responsible for the Control, Quality Assurance, Business Development, Marketing, Accounting, and Information Security departments. At the core of his responsibilities is the drive to ensure that Safeguard’s focus remains rooted in Customer Service = Resolution. Through his executive leadership role, he actively supports SGPNOW.com, an on-demand service geared towards real estate and property management professionals as well as individual home owners in need of inspection and property preservation services. Joe is also an integral force behind Compliance Connections, a branch of Safeguard Properties that allows code enforcement professionals to report violations at properties that can then be addressed by the Safeguard vendor network. Compliance Connections also researches and shares vacant property ordinance information with Safeguard clients.

Joe has an MBA from The Weatherhead School of Management at Case Western Reserve University, is a Certified Management Accountant (CMA), and holds a bachelor’s degree from The Ohio State University’s Honors Accounting program.

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Business Development

Carrie Tackett

Business Development Safeguard Properties