North Carolina Appellate Court Discusses Service of Process by “Posting” and Due Dilligence Enabling “Posting”

On December 2, Michael C. Thelen, attorney with Womble Carlyle Sandridge & Rice, LLP posted an article to The National Law Review discussing In re Powell, No. COA14-498 (December 2, 2014).

North Carolina Appellate Court Discusses Service of Process By “Posting” and Due Diligence Enabling “Posting”

The North Carolina Court of Appeals issued a fractured ruling today on the manner of service and the interpretation of North Carolina Rule of Procedure 4(j1).  The case is In re Powell, No. COA14-498 (December 2, 2014).

The heart of the matter is the manner of service.  Specifically, whether the holder of the debt properly served the notice of foreclosure, a legal prerequisite.

Service of Foreclosure Notice

The law governing the service of notice of foreclosure provides: “The notice shall be served and proof of service shall be made in any manner provided by the Rules of Civil Procedure for service of summons, including service by registered mail or certified mail, return receipt requested.”  NCGS 45-21.16(a). 

The law continues, in the event “service upon a party cannot be effected after a reasonable and diligent effort” for “service of a summons, including service by registered mail or certified mail, return receipt requested” service by “publication” is authorized, which is made “by posting a notice in a conspicuous place and manner upon the property not less than 20 days prior to the date of the hearing”.  NCGS 45-21.16(a).  Notably, “[s]ervice by posting may run concurrently with any other effort to effect service.”  NCGS 45-21.16(a).

Service Pursuant to Rule 4

Rule 4(j1) of the North Carolina Rules of Civil Procedure provides that “when a party cannot with due diligence be served by personal delivery, registered or certified mail, or by a designated delivery service,” the party may be served by publication.  NCGS 1A-1, Rule 4(j1).

Analysis

The foreclosed-upon appellant made two arguments, neither of which the majority accepted: (1) the use of the word “or” in Rule 4(j1) is conjunctive rather than disjunctive, and therefore a party must attempt service by personal delivery, registered/certified mail, and designated delivery service before it may rely on posting notice to the subject property; or, in the alternative, (2) if the word “or” is disjunctive, [appellee debtholder] did not exercise due diligence before relying on posting.”

On the first issue, the majority determined, “In the considerable amount of caselaw interpreting Rule 4(j1), neither this Court nor our Supreme Court has ever adopted the interpretation espoused by appellant in this case – that a party must attempt personal service, service through registered or certified mail, and service through a designated delivery service before resorting to publication.”

To the majority, Rule 4(j1) is disjunctive and appellee debtholder’s attempts at mail service and personal service, concurrently with posting, were sufficient to trigger the viability of service by posting.

To the concurring judge, however, Rule 4(j1) is conjunctive and appellee debt holder must show that the foreclosed-upon appellant “cannot with due diligence be served” by mail service, personal service, or designated delivery service.  Importantly, the concurring judge notes that, though conjunctive, “a party must [not] actually attempt to serve the opposing party in all three ways before utilizing service by publication” to satisfy Rule 4(j1).

Is this a distinction without a difference?  Does the combination of efforts matter?  For example, if I try to serve by mail and designated delivery service, but not by personal service, have I shown that the target “cannot with due diligence be served” such that posting is viable?  What if I only try by mail, but I try three different times?  Have I shown then that the target “cannot with due diligence be served” such that posting is viable?

To the majority, one proper mailing satisfies Rule 4(j1) and NCGS 45-21.16(a) as a matter of law:  “[T]his Court has held that where a petitioner attempted to serve the respondent at their known mailing address via certified mail, but the mail was not claimed by the party to be served, the petitioner exercised due diligence sufficient to allow service by publication.”

By the concurrence, however, the inquiry becomes factual as to whether “due diligence” can be shown in the case of one mailing.

We’ll see if the Supreme Court puts this issue to rest.

Please click here to view the article online.

Please click here to view the article [pdf].

About Safeguard 
Safeguard Properties is the largest mortgage field services company in the U.S. Founded in 1990 by Robert Klein and based in Valley View, Ohio, the company inspects and maintains defaulted and foreclosed properties for mortgage servicers, lenders, and other financial institutions. Safeguard employs approximately 1,700 people, in addition to a network of thousands of contractors nationally.
Website: www.safeguardproperties.com.

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CEO

Alan Jaffa

Alan Jaffa is the Chief Executive Officer for Safeguard Properties, steering the company as the mortgage field services industry leader. He also serves on the board of advisors for SCG Partners, a middle-market private equity fund focused on diversifying and expanding Safeguard Properties’ business model into complimentary markets.

Alan joined Safeguard in 1995, learning the business from the ground up. He was promoted to Chief Operating Officer in 2002, and was named CEO in May 2010. His hands-on experience has given him unique insights as a leader to innovate, improve and strengthen Safeguard’s processes to assure that the company adheres to the highest standards of quality and customer service.

Under Alan’s leadership, Safeguard has grown significantly with strategies that have included new and expanded services, technology investments that deliver higher quality and greater efficiency to clients, and strategic acquisitions. He takes a team approach to process improvement, involving staff at all levels of the organization to address issues, brainstorm solutions, and identify new and better ways to serve clients.

In 2008, Alan was recognized by Crain’s Cleveland Business in its annual “40-Under-40” profile of young leaders. He also was named a NEO Ernst & Young Entrepreneur Of The Year® Award finalist in 2013.

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Esq., General Counsel and EVP

Linda Erkkila

Linda Erkkila is the General Counsel and Executive Vice President for Safeguard Properties, with oversight of legal, human resources, training, and compliance. Linda’s broad scope of oversight covers regulatory issues that impact Safeguard’s operations, risk mitigation, strategic planning, human resources and training initiatives, compliance, insurance, litigation and claims management, and counsel related to mergers, acquisition and joint ventures.

Linda assures that Safeguard’s strategic initiatives align with its resources, leverage opportunities across the company, and contemplate compliance mandates. She has practiced law for 25 years and her experience, both as outside and in-house counsel, covers a wide range of corporate matters, including regulatory disclosure, corporate governance compliance, risk assessment, compensation and benefits, litigation management, and mergers and acquisitions.

Linda earned her JD at Cleveland-Marshall College of Law. She holds a degree in economics from Miami University and an MBA. Linda was previously named as both a “Woman of Influence” by HousingWire and as a “Leading Lady” by MReport.

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COO

Michael Greenbaum

Michael Greenbaum is the Chief Operating Officer of Safeguard Properties, where he has played a pivotal role since joining the company in July 2010. Initially brought on as Vice President of REO, Mike’s exceptional leadership and strategic vision quickly propelled him to Vice President of Operations in 2013, and ultimately to COO in 2015. Over his 14-year tenure at Safeguard, Mike has been instrumental in driving change and fostering innovation within the Property Preservation sector, consistently delivering excellence and becoming a trusted partner to clients and investors.

A distinguished graduate of the United States Military Academy at West Point, Mike earned a degree in Quantitative Economics. Following his graduation, he served in the U.S. Army’s Ordnance Branch, where he specialized in supply chain management. Before his tenure at Safeguard, Mike honed his expertise by managing global supply chains for 13 years, leveraging his military and civilian experience to lead with precision and efficacy.

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CFO

Joe Iafigliola

Joe Iafigliola is the Chief Financial Officer for Safeguard Properties. Joe is responsible for the Control, Quality Assurance, Business Development, Marketing, Accounting, and Information Security departments. At the core of his responsibilities is the drive to ensure that Safeguard’s focus remains rooted in Customer Service = Resolution. Through his executive leadership role, he actively supports SGPNOW.com, an on-demand service geared towards real estate and property management professionals as well as individual home owners in need of inspection and property preservation services. Joe is also an integral force behind Compliance Connections, a branch of Safeguard Properties that allows code enforcement professionals to report violations at properties that can then be addressed by the Safeguard vendor network. Compliance Connections also researches and shares vacant property ordinance information with Safeguard clients.

Joe has an MBA from The Weatherhead School of Management at Case Western Reserve University, is a Certified Management Accountant (CMA), and holds a bachelor’s degree from The Ohio State University’s Honors Accounting program.

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Business Development

Carrie Tackett

Business Development Safeguard Properties