MHA: HAMP Update: Important Information on HMPadmin.com and NPV Portal Security Update
Investor Update
November 9, 2017
As part of our ongoing effort to provide a high level of security, HMPadmin.com and the NPV Transaction Portal will be updated for required changes to internet security protocols for Transport Layer Security (TLS).
These changes will be applied on Sunday, December 10, 2017 from 6:00 a.m. ET to 12:00 p.m. ET. The updates may affect some users’ ability to access HMPadmin.com and the NPV Transaction Portal during this time. It is strongly recommended that users update their internet browsers to the most current version and ensure all security patches have been applied.
What Is The Impact For Users?
Users of older browsers (Internet Explorer (IE) 6 and lower versions) and older operating systems (Windows XP and lower versions) will no longer be able to access HMPadmin.com or the NPV Transaction Portal.
What Must I Do?
Upgrade your browser to at least IE 7. Upgrade the operating system on your computer to at least Windows 7 or a later version.
We appreciate your understanding and cooperation as we strive to continually enhance users’ experience.
Questions?
Email or call the HAMP Solution Center at 1-866-939-4469.
Source: MHA