MBA Says Fannie, Freddie Charging Servicers ‘Unfair’ Fees

On February 19, Mortgage Servicing News published an article titled Fannie, Freddie Charging Servicers ‘Unfair’ Fees, MBA Chief Says.

Fannie, Freddie Charging Servicers ‘Unfair’ Fees, MBA Chief Says

Fannie Mae and Freddie Mac should stop charging mortgage servicers “unfair fees” for foreclosure delays, the head of the Mortgage Bankers Association said Wednesday.

“Servicers now face compensatory fees, not for mistakes or unreasonable delays, but simply as the cost of doing business,” MBA President David Stevens said in prepared remarks at the trade group’s annual servicing conference.

Stevens’ comments shine a light on the little-discussed practice of Fannie and Freddie charging millions of dollars in so-called compensatory fees when servicers fail to foreclose on defaulting borrowers in a timely manner. Fannie and Freddie introduced the fees in 2011 but have never disclosed assessments against individual servicers. Some banks have tried to fight the fees to no avail.

Servicers say the compensatory fees create a Catch-22. On the one hand, the government has urged banks to help troubled borrowers stay in their homes while on the other, the government-sponsored enterprises hit them with hefty fees for doing so.

“There are so many conflicting rules,” Stevens said in an interview after his speech. “Our goal is to get regulators to just be aware of where one rule conflicts with another.”

In his remarks, Stevens, the former head of the Federal Housing Administration, called for the GSEs to extend their foreclosure timelines to “reflect the realities on the ground,” in which servicers often have to delay foreclosures to ensure they are complying with the Consumer Financial Protection Bureau’s national servicing standards and disparate state rules.

“It isn’t right and it’s not how compensatory fees should be used,” Stevens told the 2,200 attendees gathered at the conference in Orlando. “It is a mistake for the GSEs to impose unfair fees that punish servicers for enforcing those same protections.”

Stevens also cited an astonishing statistic: Roughly 70% of all Fannie and Freddie loans in foreclosure are now exceeding the GSEs’ maximum number of days to complete the process. The timeframes are supposed to reflect the typical time required for routine, uncontested foreclosures, and Stevens said the delays are “often for reasons unrelated to actions of the servicer.”

Though he laid the blame for many servicing problems directly at the doorstep of regulators, Stevens also predicted there would be more trouble ahead for servicers from borrowers who received loan modifications at the beginning of the housing downturn. Many borrowers could redefault when they have to return to higher mortgage payment levels when their modification terms expire, he warned.

Servicers need to “stay ahead of the curve and identify borrowers who need help,” Stevens said.

Please click here to view the online article.

About Safeguard 
Safeguard Properties is the largest mortgage field services company in the U.S. Founded in 1990 by Robert Klein and based in Valley View, Ohio, the company inspects and maintains defaulted and foreclosed properties for mortgage servicers, lenders, and other financial institutions. Safeguard employs approximately 1,700 people, in addition to a network of thousands of contractors nationally. Website: www.safeguardproperties.com.

x

CEO

Alan Jaffa

Alan Jaffa is the Chief Executive Officer for Safeguard Properties, steering the company as the mortgage field services industry leader. He also serves on the board of advisors for SCG Partners, a middle-market private equity fund focused on diversifying and expanding Safeguard Properties’ business model into complimentary markets.

Alan joined Safeguard in 1995, learning the business from the ground up. He was promoted to Chief Operating Officer in 2002, and was named CEO in May 2010. His hands-on experience has given him unique insights as a leader to innovate, improve and strengthen Safeguard’s processes to assure that the company adheres to the highest standards of quality and customer service.

Under Alan’s leadership, Safeguard has grown significantly with strategies that have included new and expanded services, technology investments that deliver higher quality and greater efficiency to clients, and strategic acquisitions. He takes a team approach to process improvement, involving staff at all levels of the organization to address issues, brainstorm solutions, and identify new and better ways to serve clients.

In 2008, Alan was recognized by Crain’s Cleveland Business in its annual “40-Under-40” profile of young leaders. He also was named a NEO Ernst & Young Entrepreneur Of The Year® Award finalist in 2013.

x

Esq., General Counsel and EVP

Linda Erkkila

Linda Erkkila is the General Counsel and Executive Vice President for Safeguard Properties, with oversight of legal, human resources, training, and compliance. Linda’s broad scope of oversight covers regulatory issues that impact Safeguard’s operations, risk mitigation, strategic planning, human resources and training initiatives, compliance, insurance, litigation and claims management, and counsel related to mergers, acquisition and joint ventures.

Linda assures that Safeguard’s strategic initiatives align with its resources, leverage opportunities across the company, and contemplate compliance mandates. She has practiced law for 25 years and her experience, both as outside and in-house counsel, covers a wide range of corporate matters, including regulatory disclosure, corporate governance compliance, risk assessment, compensation and benefits, litigation management, and mergers and acquisitions.

Linda earned her JD at Cleveland-Marshall College of Law. She holds a degree in economics from Miami University and an MBA. Linda was previously named as both a “Woman of Influence” by HousingWire and as a “Leading Lady” by MReport.

x

COO

Michael Greenbaum

Michael Greenbaum is the Chief Operating Officer of Safeguard Properties, where he has played a pivotal role since joining the company in July 2010. Initially brought on as Vice President of REO, Mike’s exceptional leadership and strategic vision quickly propelled him to Vice President of Operations in 2013, and ultimately to COO in 2015. Over his 14-year tenure at Safeguard, Mike has been instrumental in driving change and fostering innovation within the Property Preservation sector, consistently delivering excellence and becoming a trusted partner to clients and investors.

A distinguished graduate of the United States Military Academy at West Point, Mike earned a degree in Quantitative Economics. Following his graduation, he served in the U.S. Army’s Ordnance Branch, where he specialized in supply chain management. Before his tenure at Safeguard, Mike honed his expertise by managing global supply chains for 13 years, leveraging his military and civilian experience to lead with precision and efficacy.

x

CFO

Joe Iafigliola

Joe Iafigliola is the Chief Financial Officer for Safeguard Properties. Joe is responsible for the Control, Quality Assurance, Business Development, Marketing, Accounting, and Information Security departments. At the core of his responsibilities is the drive to ensure that Safeguard’s focus remains rooted in Customer Service = Resolution. Through his executive leadership role, he actively supports SGPNOW.com, an on-demand service geared towards real estate and property management professionals as well as individual home owners in need of inspection and property preservation services. Joe is also an integral force behind Compliance Connections, a branch of Safeguard Properties that allows code enforcement professionals to report violations at properties that can then be addressed by the Safeguard vendor network. Compliance Connections also researches and shares vacant property ordinance information with Safeguard clients.

Joe has an MBA from The Weatherhead School of Management at Case Western Reserve University, is a Certified Management Accountant (CMA), and holds a bachelor’s degree from The Ohio State University’s Honors Accounting program.

x

Business Development

Carrie Tackett

Business Development Safeguard Properties