Managing REO “Confusion Mounting over PTFA”

Numerous lender liabilities have been created as a result of the Protecting Tenants at Foreclosure Act.

Confusion is being expressed over whether or not there is a bona fide tenant in the property and if the lender has an oral lease with the borrower. The statute provides no guidance over what to ask for in order to prove occupancy. Lenders can take an aggressive or conservative approach to have borrowers produce evidence of occupancy. They can hire third party vendors, attorneys or use general counsel to collect documentation.

Speakers at the default super session at the MBA?s National Mortgage Servicing Conference & Expo in San Diego contemplated the best business decision for the lender when it comes to collecting rent. If the tenant is in the property for only 90 days then some of the panelists said it might not be worth it.

?But if the borrower is in the property for two years, then it might be a good decision especially if you cannot get rid of that property or find an investor to take the property off of your hands,? said Cynthia Nierer, a partner with Rosicki, Rosicki & Associates.

The choice may also depend on what state you are in. In liberal states like New York, a landlord is defined as someone who owns the property, so the lender may as well go ahead and collect the rent.

?If you want to remove the tenant, the act of collecting the rent is against you,? said Lawrence Garfinkel, managing real estate attorney, Bendett & McHugh, PC. ?What is your ultimate goal with the property? It also depends a lot on the condition of the home.?

Lenders and foreclosure attorneys might be worrying that the tenant will call at 2 AM to report their need to have someone fix a problem in the home like a broken toilet. Property preservation companies already have eight hundred numbers in place so tenants can make calls 24/7. So far, under the law, Robert Klein, founder CEO of Safeguard Properties said not many tenants are calling or making requests for repairs, and there has not been a significant change in call volume because of the law.

Lenders are not set up to collect rents. The speakers agreed that it is a real paradigm shift happening these days that servicing shops and lenders even have to consider doing this and are being required to do it under law. As part of some legal proceedings, a court appointed receiver might be put in place to collect rents and interview tenants. If property inspections are done earlier to check on non-owner occupancy status, this is a good idea because it is an independent, third party who is collecting rents. It is imperative that all the money is accounted for prior to a foreclosure sale.

Fannie Mae has created a whole new lease with tenant program that keeps the property inhabitable. This formal agreement helps with neighborhood stabilization. As a result of this, FNMA has not experienced any lawsuits yet, said Miquel Gutierrez, director of alternative REO Disposition at Fannie Mae. There are no evictions, and the agreement turns that possible vacant property and foreclosure into a positive situation with a paying tenant. FNMA?s deed for lease program is available in month-to-month and 12-month options.

?With the tenant in place we can market and sell the properties. If it?s lived in, the home shows better,? he said during the session.

Time is of the essence when it comes to maintaining an asset. Foreclosures can be marketed to investors who can sell them occupied with tenants in lease programs or hold them with tenants inside. If servicers can keep a tenant inside the home, it?s likely the property will be worth more. This is a good alternative to REO and it helps markets where it might not be the best time to sell. If borrowers are given the opportunity to stay in the home, there is a strong likelihood that the property will stay safe and clean.

In the meantime, lenders can focus on the massive amounts of real estate owned assets that already exist, scrubbing files and pushing through those assets that truly need to go into REO. Third party sales are increasing, and experts at the show said we have not yet seen the stabilization of prices ? they are still dropping.

To view the online article, please click here.

About Safeguard
Safeguard Properties is the largest privately held field services company in the country. Located in Cleveland, Ohio and founded in 1990 by Robert Klein, Safeguard has grown from a regional preservation company with a few employees and a handful of contractors performing services in the Midwest, to a national company with over 700 employees. Safeguard is supported by a nationwide network of subcontractors able to perform any requested superintendence, preservation, and maintenance functions, as well as numerous ancillary services in the U.S., the Virgin Islands, and Puerto Rico.

?

x

CEO

Alan Jaffa

Alan Jaffa is the Chief Executive Officer for Safeguard Properties, steering the company as the mortgage field services industry leader. He also serves on the board of advisors for SCG Partners, a middle-market private equity fund focused on diversifying and expanding Safeguard Properties’ business model into complimentary markets.

Alan joined Safeguard in 1995, learning the business from the ground up. He was promoted to Chief Operating Officer in 2002, and was named CEO in May 2010. His hands-on experience has given him unique insights as a leader to innovate, improve and strengthen Safeguard’s processes to assure that the company adheres to the highest standards of quality and customer service.

Under Alan’s leadership, Safeguard has grown significantly with strategies that have included new and expanded services, technology investments that deliver higher quality and greater efficiency to clients, and strategic acquisitions. He takes a team approach to process improvement, involving staff at all levels of the organization to address issues, brainstorm solutions, and identify new and better ways to serve clients.

In 2008, Alan was recognized by Crain’s Cleveland Business in its annual “40-Under-40” profile of young leaders. He also was named a NEO Ernst & Young Entrepreneur Of The Year® Award finalist in 2013.

x

Esq., General Counsel and EVP

Linda Erkkila

Linda Erkkila is the General Counsel and Executive Vice President for Safeguard Properties, with oversight of legal, human resources, training, and compliance. Linda’s broad scope of oversight covers regulatory issues that impact Safeguard’s operations, risk mitigation, strategic planning, human resources and training initiatives, compliance, insurance, litigation and claims management, and counsel related to mergers, acquisition and joint ventures.

Linda assures that Safeguard’s strategic initiatives align with its resources, leverage opportunities across the company, and contemplate compliance mandates. She has practiced law for 25 years and her experience, both as outside and in-house counsel, covers a wide range of corporate matters, including regulatory disclosure, corporate governance compliance, risk assessment, compensation and benefits, litigation management, and mergers and acquisitions.

Linda earned her JD at Cleveland-Marshall College of Law. She holds a degree in economics from Miami University and an MBA. Linda was previously named as both a “Woman of Influence” by HousingWire and as a “Leading Lady” by MReport.

x

COO

Michael Greenbaum

Michael Greenbaum is the Chief Operating Officer of Safeguard Properties, where he has played a pivotal role since joining the company in July 2010. Initially brought on as Vice President of REO, Mike’s exceptional leadership and strategic vision quickly propelled him to Vice President of Operations in 2013, and ultimately to COO in 2015. Over his 14-year tenure at Safeguard, Mike has been instrumental in driving change and fostering innovation within the Property Preservation sector, consistently delivering excellence and becoming a trusted partner to clients and investors.

A distinguished graduate of the United States Military Academy at West Point, Mike earned a degree in Quantitative Economics. Following his graduation, he served in the U.S. Army’s Ordnance Branch, where he specialized in supply chain management. Before his tenure at Safeguard, Mike honed his expertise by managing global supply chains for 13 years, leveraging his military and civilian experience to lead with precision and efficacy.

x

CFO

Joe Iafigliola

Joe Iafigliola is the Chief Financial Officer for Safeguard Properties. Joe is responsible for the Control, Quality Assurance, Business Development, Marketing, Accounting, and Information Security departments. At the core of his responsibilities is the drive to ensure that Safeguard’s focus remains rooted in Customer Service = Resolution. Through his executive leadership role, he actively supports SGPNOW.com, an on-demand service geared towards real estate and property management professionals as well as individual home owners in need of inspection and property preservation services. Joe is also an integral force behind Compliance Connections, a branch of Safeguard Properties that allows code enforcement professionals to report violations at properties that can then be addressed by the Safeguard vendor network. Compliance Connections also researches and shares vacant property ordinance information with Safeguard clients.

Joe has an MBA from The Weatherhead School of Management at Case Western Reserve University, is a Certified Management Accountant (CMA), and holds a bachelor’s degree from The Ohio State University’s Honors Accounting program.

x

Business Development

Carrie Tackett

Business Development Safeguard Properties