Legal Update: Focus on FEMA and Foreclosures

Industry Update
January 31, 2018

Editor’s note: This story was originally featured in the January issue of DS News, out now.

During the week of September 4, 2017, most Floridians sought shelter and boarded homes and businesses in anticipation of a direct hit by then-Category 5 Hurricane Irma. The path of the hurricane appeared to swallow the entire state, threatening each coast and all counties in between.

Default law firms, especially those with a footprint extending to Texas, were acutely aware of the risk to business posed by such a storm. Hurricane Harvey had just made landfall in Houston two weeks earlier, and firms saw nearly all default-related processes, referrals, and services grind to a halt in the impacted region. While effectuating business continuity plans and relocating key staff to maintain business operations during the approaching storm, firms and servicers alike contemplated the impact of a statewide natural disaster, and began preparing worst-case scenario contingency plans.

The Robert T. Stafford Disaster Relief and Emergency Assistance Act (42 U.S.C. 5121 et seq.) gives the President the authority to declare a national disaster for any area affected by a hurricane. Whenever such a disaster is declared, mortgagees must, among other mitigationrelief options, immediately implement a moratorium on foreclosures in accordance with HUD guidelines for the duration of 90 days. This applies to the initiation of foreclosures, as well as to foreclosures already in process.

In the days following Hurricane Irma, 70-80 percent of default volume was placed on  hold, and new referrals were arrested. Firms immediately reduced and reallocated staff to offset anticipated losses, and began creatively exploring additional fee opportunities presented by the circumstances, namely in the form of hearing and sale continuances.

Firms also proactively contacted the major servicers in an effort to carefully outline various exceptions carved out of the moratorium. For example, to be included in the moratorium, subject properties must have been occupied and directly affected by the disaster. Firms implored servicers to send property inspection teams to counties known to be less impacted by the storm. Reputational risk, however, deterred most mortgagees from taking this approach. Servicers preferred to cautiously maintain FEMA holds on all government-backed loans for the duration of the 90 days.

Florida judiciaries, conversely, felt no obligation to honor the moratorium, and took a more aggressive approach. In Florida, the continuation of a hearing or sale is left to the discretion of the judge. Many counties and individual judges refused to grant firms’ requests for hearing, trial, and sale continuances based on FEMA holds without actual evidence of property damage. To avoid entry of judgment and auction sales in such cases, servicers were compelled to conduct property inspections to confirm whether damage existed. In some cases, servicers may not have had the opportunity to order an inspection in a timely manner, and may have proceeded with the foreclosure of an impacted property, the very sin mortgagees sought to cautiously avoid.

In hindsight, servicers may have been better able to satisfy the spirit of the moratorium by taking the time and resources to inspect for damage during the course of the moratorium. Given the scope of the holds, servicers could have mitigated costs by focusing inspection efforts on properties with upcoming hearing, trial, and sale dates. Mortgagees would have been better prepared to respond to judiciaries anxious to avoid year-end docket backlogs, and would have proactively identified those at-risk properties and mortgagors whose protection the moratorium truly sought to secure. The circumstances presented to the default industry in the state of Florida by Hurricane Irma proved that the cautious approach may not always produce the intended result, especially in the context of a natural disaster impacting an entire judicial foreclosure state.

Source: DS News

x

CEO

Alan Jaffa

Alan Jaffa is the Chief Executive Officer for Safeguard Properties, steering the company as the mortgage field services industry leader. He also serves on the board of advisors for SCG Partners, a middle-market private equity fund focused on diversifying and expanding Safeguard Properties’ business model into complimentary markets.

Alan joined Safeguard in 1995, learning the business from the ground up. He was promoted to Chief Operating Officer in 2002, and was named CEO in May 2010. His hands-on experience has given him unique insights as a leader to innovate, improve and strengthen Safeguard’s processes to assure that the company adheres to the highest standards of quality and customer service.

Under Alan’s leadership, Safeguard has grown significantly with strategies that have included new and expanded services, technology investments that deliver higher quality and greater efficiency to clients, and strategic acquisitions. He takes a team approach to process improvement, involving staff at all levels of the organization to address issues, brainstorm solutions, and identify new and better ways to serve clients.

In 2008, Alan was recognized by Crain’s Cleveland Business in its annual “40-Under-40” profile of young leaders. He also was named a NEO Ernst & Young Entrepreneur Of The Year® Award finalist in 2013.

x

Esq., General Counsel and EVP

Linda Erkkila

Linda Erkkila is the General Counsel and Executive Vice President for Safeguard Properties, with oversight of legal, human resources, training, and compliance. Linda’s broad scope of oversight covers regulatory issues that impact Safeguard’s operations, risk mitigation, strategic planning, human resources and training initiatives, compliance, insurance, litigation and claims management, and counsel related to mergers, acquisition and joint ventures.

Linda assures that Safeguard’s strategic initiatives align with its resources, leverage opportunities across the company, and contemplate compliance mandates. She has practiced law for 25 years and her experience, both as outside and in-house counsel, covers a wide range of corporate matters, including regulatory disclosure, corporate governance compliance, risk assessment, compensation and benefits, litigation management, and mergers and acquisitions.

Linda earned her JD at Cleveland-Marshall College of Law. She holds a degree in economics from Miami University and an MBA. Linda was previously named as both a “Woman of Influence” by HousingWire and as a “Leading Lady” by MReport.

x

COO

Michael Greenbaum

Michael Greenbaum is the Chief Operating Officer of Safeguard Properties, where he has played a pivotal role since joining the company in July 2010. Initially brought on as Vice President of REO, Mike’s exceptional leadership and strategic vision quickly propelled him to Vice President of Operations in 2013, and ultimately to COO in 2015. Over his 14-year tenure at Safeguard, Mike has been instrumental in driving change and fostering innovation within the Property Preservation sector, consistently delivering excellence and becoming a trusted partner to clients and investors.

A distinguished graduate of the United States Military Academy at West Point, Mike earned a degree in Quantitative Economics. Following his graduation, he served in the U.S. Army’s Ordnance Branch, where he specialized in supply chain management. Before his tenure at Safeguard, Mike honed his expertise by managing global supply chains for 13 years, leveraging his military and civilian experience to lead with precision and efficacy.

x

CFO

Joe Iafigliola

Joe Iafigliola is the Chief Financial Officer for Safeguard Properties. Joe is responsible for the Control, Quality Assurance, Business Development, Marketing, Accounting, and Information Security departments. At the core of his responsibilities is the drive to ensure that Safeguard’s focus remains rooted in Customer Service = Resolution. Through his executive leadership role, he actively supports SGPNOW.com, an on-demand service geared towards real estate and property management professionals as well as individual home owners in need of inspection and property preservation services. Joe is also an integral force behind Compliance Connections, a branch of Safeguard Properties that allows code enforcement professionals to report violations at properties that can then be addressed by the Safeguard vendor network. Compliance Connections also researches and shares vacant property ordinance information with Safeguard clients.

Joe has an MBA from The Weatherhead School of Management at Case Western Reserve University, is a Certified Management Accountant (CMA), and holds a bachelor’s degree from The Ohio State University’s Honors Accounting program.

x

Business Development

Carrie Tackett

Business Development Safeguard Properties