Safeguard Properties

Leaders in Information Security

Information Security

Information Security is a Staple of Safeguard's Brand.

Safeguard is committed to ensuring client data is secure and that any confidential data is treated as such by employees and contractors. Safeguard utilizes a rigorous system of controls and processes to protect client data. These controls drive policies to maintain the highest levels of security and minimize risks both internally and for clients. They encompass asset management, data loss prevention and recovery, and employee awareness, among others. A description of this system is available to authorized recipients upon request.

Asset management starts by classifying information as public, proprietary or confidential. Depending on the classification, different levels of security are attached to each, including identifying and controlling who can have access and what information can be shared. An effective asset management security control allows Safeguard to know how to properly classify its data and keep it safe and secure.

 

To prevent data loss, Safeguard continuously tests its systems to protect against ever-increasing information security threats and identify potential areas of vulnerability. If weaknesses are identified, Safeguard’s data security team quickly implements security upgrades to keep information secure. Redundancies and other controls also are in place to restore and recover any data that may be lost or compromised by an unexpected disruption.

All new Safeguard employees follow strict on-boarding procedures and all employees receive training program related to data security. To maintain awareness among employees of the importance of following security policies, as well as policy changes and updates, Safeguard’s data security team issues a monthly bulletin with information regarding new policies and reminders about current processes. The company also routinely conducts entitlement reviews to assure that employees only are granted access to the systems and data they need to perform their job functions. This also applies to Safeguard’s vendor network.

 

Data security is an ongoing process that continuously evolves to meet changing regulations and client requirements. Safeguard consistently reviews its controls and policies to ensure we stay ahead of our clients’ needs. System testing to prevent security breaches and reduce vulnerabilities is a standard business practice, as are ongoing training and communications to maintain heightened sensitivity among our employees.

Our Commitment

Safeguard Security and Confidentiality Commitments

We recognize the importance of maintaining the utmost security and confidentiality of our customer’s information. In addition to internal policies and procedures designed to safeguard customer information, we prohibit those we do business with from any distribution and/or reuse of that information for purposes other than those intended by us.

We reserve the right to modify this privacy statement at any time, so please review it frequently. If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

For purposes of this notice, customer information means personally identifiable information about a consumer who has a relationship with us. Customer information may include, but is not limited to, loan number, address, client name, mortgagee or mortgagor.

Customer Care

Customer Information Security and Confidentiality

We take a number of steps to ensure that customer information is adequately safeguarded. These steps include the following:

1. Implementing a number of physical and electronic security features to prevent unauthorized access
2. Limiting employee access to customer information
3. Conducting periodic reviews of our computer systems, including security features

Additionally, our employees are required to acknowledge their responsibility to maintain the confidentiality of customer information

Our Partners

Join a Strategic Technology Team

We have a strategic, creative and goal-oriented team of 200+ people that are dedicated to developing customized technologies to provide effective reliable technology solutions for business problems. Safeguard promotes an open work environment allowing for adaptive planning, evolutionary development, early delivery and continuous improvement. At Safeguard, we encourage rapid and flexible response to fast paced changes in the work environment.

View Open Positions

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CEO

Alan Jaffa

Alan Jaffa is the Chief Executive Officer for Safeguard Properties, steering the company as the mortgage field services industry leader. He also serves on the board of advisors for SCG Partners, a middle-market private equity fund focused on diversifying and expanding Safeguard Properties’ business model into complimentary markets.

Alan joined Safeguard in 1995, learning the business from the ground up. He was promoted to Chief Operating Officer in 2002, and was named CEO in May 2010. His hands-on experience has given him unique insights as a leader to innovate, improve and strengthen Safeguard’s processes to assure that the company adheres to the highest standards of quality and customer service.

Under Alan’s leadership, Safeguard has grown significantly with strategies that have included new and expanded services, technology investments that deliver higher quality and greater efficiency to clients, and strategic acquisitions. He takes a team approach to process improvement, involving staff at all levels of the organization to address issues, brainstorm solutions, and identify new and better ways to serve clients.

In 2008, Alan was recognized by Crain’s Cleveland Business in its annual “40-Under-40” profile of young leaders. He also was named a NEO Ernst & Young Entrepreneur Of The Year® Award finalist in 2013.

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Esq., General Counsel and EVP

Linda Erkkila

Linda Erkkila is the General Counsel and Executive Vice President for Safeguard Properties, with oversight of legal, human resources, training, and compliance. Linda’s broad scope of oversight covers regulatory issues that impact Safeguard’s operations, risk mitigation, strategic planning, human resources and training initiatives, compliance, insurance, litigation and claims management, and counsel related to mergers, acquisition and joint ventures.

Linda assures that Safeguard’s strategic initiatives align with its resources, leverage opportunities across the company, and contemplate compliance mandates. She has practiced law for 25 years and her experience, both as outside and in-house counsel, covers a wide range of corporate matters, including regulatory disclosure, corporate governance compliance, risk assessment, compensation and benefits, litigation management, and mergers and acquisitions.

Linda earned her JD at Cleveland-Marshall College of Law. She holds a degree in economics from Miami University and an MBA. Linda was previously named as both a “Woman of Influence” by HousingWire and as a “Leading Lady” by MReport.

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COO

Michael Greenbaum

Michael Greenbaum is the Chief Operating Officer of Safeguard Properties, where he has played a pivotal role since joining the company in July 2010. Initially brought on as Vice President of REO, Mike’s exceptional leadership and strategic vision quickly propelled him to Vice President of Operations in 2013, and ultimately to COO in 2015. Over his 14-year tenure at Safeguard, Mike has been instrumental in driving change and fostering innovation within the Property Preservation sector, consistently delivering excellence and becoming a trusted partner to clients and investors.

A distinguished graduate of the United States Military Academy at West Point, Mike earned a degree in Quantitative Economics. Following his graduation, he served in the U.S. Army’s Ordnance Branch, where he specialized in supply chain management. Before his tenure at Safeguard, Mike honed his expertise by managing global supply chains for 13 years, leveraging his military and civilian experience to lead with precision and efficacy.

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CFO

Joe Iafigliola

Joe Iafigliola is the Chief Financial Officer for Safeguard Properties. Joe is responsible for the Control, Quality Assurance, Business Development, Marketing, Accounting, and Information Security departments. At the core of his responsibilities is the drive to ensure that Safeguard’s focus remains rooted in Customer Service = Resolution. Through his executive leadership role, he actively supports SGPNOW.com, an on-demand service geared towards real estate and property management professionals as well as individual home owners in need of inspection and property preservation services. Joe is also an integral force behind Compliance Connections, a branch of Safeguard Properties that allows code enforcement professionals to report violations at properties that can then be addressed by the Safeguard vendor network. Compliance Connections also researches and shares vacant property ordinance information with Safeguard clients.

Joe has an MBA from The Weatherhead School of Management at Case Western Reserve University, is a Certified Management Accountant (CMA), and holds a bachelor’s degree from The Ohio State University’s Honors Accounting program.

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Business Development

Carrie Tackett

Business Development Safeguard Properties