HUD November Housing Scorecard

On December 9, the U.S. Department of Housing and Urban Development (HUD) released an update titled Obama Administration Releases November Housing Scorecard.

OBAMA ADMINISTRATION RELEASES NOVEMBER HOUSING SCORECARD
Housing Market Continues To Show Signs of Improvement

WASHINGTON- The U.S. Department of Housing and Urban Development (HUD) and the U.S. Department of the Treasury today released the November edition of the Obama Administration’s Housing Scorecard – a comprehensive report on the nation’s housing market. The latest data show progress among many key indicators. The purchase of new homes and home prices remain strong and foreclosures are down. Although there is much good news, officials caution that the overall recovery remains fragile. The full Housing Scorecard is available online at www.hud.gov/scorecard.

“The November housing scorecard shows that the Obama Administration’s continuing efforts to help responsible homeowners are having a positive effect,” said HUD Deputy Assistant Secretary for Economic Affairs Kurt Usowski. “The Obama Administration’s policies, continuing economic and job growth, and rising house prices have combined to reduce foreclosure starts to levels not seen since 2005. And although the number of homeowners ‘underwater’ meaning they owe more on their mortgages than their homes are worth is down more than 40 percent from its peak, the number remains historically elevated meaning more work needs to be done to ensure the continued stability of the housing market.”

“The standards set by the Making Home Affordable program have transformed the mortgage servicing industry, as have our quarterly servicer assessments,” said Treasury Deputy Assistant Secretary Tim Bowler. “While the country as a whole has made significant progress, there is still room for improvement for servicers and the Treasury is committed to applying pressure on the mortgage servicing industry to improve servicer behavior. Although the housing market has largely recovered, there are still homeowners struggling and it is key that we continue to help them.”

Since the beginning of the Making Home Affordable Program, Treasury has required participating servicers to take specific actions to improve their processes through ongoing program reviews. The quarterly Servicer Assessments summarize performance in three categories of program implementation: identifying and contacting homeowners; homeowner evaluation and assistance; and program management and reporting.

For the third quarter of 2013, the Servicer Assessment has been enhanced to present new compliance metrics and related benchmarks. These changes will provide additional insight into the impact of servicer performance on the borrower’s experience, allow for trending analysis of all compliance metrics and foster further improvement in servicer performance by tightening performance benchmarks.

Changes to the Servicer Assessment include:

  • Tightening the performance benchmarks for existing compliance metrics, in addition to expanding the coverage of certain existing metrics;
  • Adding three new compliance metrics, such as servicer compliance with timely assignment of a single point of contact in addition and;
  • Removing three existing compliance metrics.

For the third quarter of 2013, three servicers were found to need minor improvement, three servicers were found to need moderate improvement and one servicer was found to need substantial improvement. All servicers will need to continue to demonstrate progress in areas identified in program reviews. Although this quarter’s results indicate one servicer needs substantial improvement, on average servicer performance has improved since the inception of the Servicer Assessment reports. This is evidenced by an average income calculation error rate of 0.8 percent for this quarter.

The November Housing Scorecard features key data on the health of the housing market and the impact of the Administration’s foreclosure prevention programs, including:

  • The Administration’s foreclosure mitigation programs continue to provide relief for millions of homeowners as the recovery from the housing crisis continues. Over 1.8 million homeowner assistance actions have taken place through the Making Home Affordable Program, including more than 1.2 million permanent modifications through the Home Affordable Modification Program (HAMP), while the Federal Housing Administration (FHA) has offered more than 2 million loss mitigation and early delinquency interventions through October. The Administration’s programs continue to encourage improved standards and processes in the industry, with HOPE Now lenders offering families and individuals more than 3.8 million proprietary modifications through September.
     
  • Homeowners in HAMP continue to benefit from meaningful payment relief, increasing their long-term likelihood of avoiding foreclosure. As of October, more than 1.2 million homeowners have received a permanent modification through HAMP, saving approximately $547 on their mortgage payments each month- a nearly 40 percent savings from their previous payment— saving a total estimated $23.5 billion in monthly mortgage payments. In October, 69 percent of eligible non-GSE mortgages benefitted from principal reduction with their HAMP modification. Homeowners currently in HAMP permanent modifications with some form of principal reduction have been granted an estimated $12.4 billion in principal reduction. View the Making Home Affordable Program Report with data through October 2013.
     
  • The Neighborhood Stabilization Program continues to help communities across all 50 states to address foreclosed and abandoned homes. During the third quarter of 2013, grantees report cumulative completions of newly constructed or rehabilitated housing units under NSP topping 28,000 units, while direct assistance to homeowners reached the 10,500 mark, signaling strong progress toward achieving projected activity under the NSP1, NSP2, and NSP3 programs.

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HUD’s mission is to create strong, sustainable, inclusive communities and quality
affordable homes for all. HUD is working to strengthen the housing market to
bolster the economy and protect consumers; meet the need for quality affordable
rental homes: utilize housing as a platform for improving quality of life; build
inclusive and sustainable communities free from discrimination; and transform the
way HUD does business. More information about HUD and its programs is available
on the Internet at
www.hud.gov and http://espanol.hud.gov. You can also follow
HUD on twitter @HUDGov, on facebook at
www.facebook.com/HUD, or sign up
for news alerts on HUD’s Email List.

Please click here to view the online release.

About Safeguard 
Safeguard Properties is the largest mortgage field services company in the U.S. Founded in 1990 by Robert Klein and based in Valley View, Ohio, the company inspects and maintains defaulted and foreclosed properties for mortgage servicers, lenders,  and other financial institutions. Safeguard employs approximately 1,700 people, in addition to a network of thousands of contractors nationally. Website: www.safeguardproperties.com.

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CEO

Alan Jaffa

Alan Jaffa is the Chief Executive Officer for Safeguard Properties, steering the company as the mortgage field services industry leader. He also serves on the board of advisors for SCG Partners, a middle-market private equity fund focused on diversifying and expanding Safeguard Properties’ business model into complimentary markets.

Alan joined Safeguard in 1995, learning the business from the ground up. He was promoted to Chief Operating Officer in 2002, and was named CEO in May 2010. His hands-on experience has given him unique insights as a leader to innovate, improve and strengthen Safeguard’s processes to assure that the company adheres to the highest standards of quality and customer service.

Under Alan’s leadership, Safeguard has grown significantly with strategies that have included new and expanded services, technology investments that deliver higher quality and greater efficiency to clients, and strategic acquisitions. He takes a team approach to process improvement, involving staff at all levels of the organization to address issues, brainstorm solutions, and identify new and better ways to serve clients.

In 2008, Alan was recognized by Crain’s Cleveland Business in its annual “40-Under-40” profile of young leaders. He also was named a NEO Ernst & Young Entrepreneur Of The Year® Award finalist in 2013.

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Esq., General Counsel and EVP

Linda Erkkila

Linda Erkkila is the General Counsel and Executive Vice President for Safeguard Properties, with oversight of legal, human resources, training, and compliance. Linda’s broad scope of oversight covers regulatory issues that impact Safeguard’s operations, risk mitigation, strategic planning, human resources and training initiatives, compliance, insurance, litigation and claims management, and counsel related to mergers, acquisition and joint ventures.

Linda assures that Safeguard’s strategic initiatives align with its resources, leverage opportunities across the company, and contemplate compliance mandates. She has practiced law for 25 years and her experience, both as outside and in-house counsel, covers a wide range of corporate matters, including regulatory disclosure, corporate governance compliance, risk assessment, compensation and benefits, litigation management, and mergers and acquisitions.

Linda earned her JD at Cleveland-Marshall College of Law. She holds a degree in economics from Miami University and an MBA. Linda was previously named as both a “Woman of Influence” by HousingWire and as a “Leading Lady” by MReport.

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COO

Michael Greenbaum

Michael Greenbaum is the Chief Operating Officer of Safeguard Properties, where he has played a pivotal role since joining the company in July 2010. Initially brought on as Vice President of REO, Mike’s exceptional leadership and strategic vision quickly propelled him to Vice President of Operations in 2013, and ultimately to COO in 2015. Over his 14-year tenure at Safeguard, Mike has been instrumental in driving change and fostering innovation within the Property Preservation sector, consistently delivering excellence and becoming a trusted partner to clients and investors.

A distinguished graduate of the United States Military Academy at West Point, Mike earned a degree in Quantitative Economics. Following his graduation, he served in the U.S. Army’s Ordnance Branch, where he specialized in supply chain management. Before his tenure at Safeguard, Mike honed his expertise by managing global supply chains for 13 years, leveraging his military and civilian experience to lead with precision and efficacy.

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CFO

Joe Iafigliola

Joe Iafigliola is the Chief Financial Officer for Safeguard Properties. Joe is responsible for the Control, Quality Assurance, Business Development, Marketing, Accounting, and Information Security departments. At the core of his responsibilities is the drive to ensure that Safeguard’s focus remains rooted in Customer Service = Resolution. Through his executive leadership role, he actively supports SGPNOW.com, an on-demand service geared towards real estate and property management professionals as well as individual home owners in need of inspection and property preservation services. Joe is also an integral force behind Compliance Connections, a branch of Safeguard Properties that allows code enforcement professionals to report violations at properties that can then be addressed by the Safeguard vendor network. Compliance Connections also researches and shares vacant property ordinance information with Safeguard clients.

Joe has an MBA from The Weatherhead School of Management at Case Western Reserve University, is a Certified Management Accountant (CMA), and holds a bachelor’s degree from The Ohio State University’s Honors Accounting program.

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Business Development

Carrie Tackett

Business Development Safeguard Properties