Future is Uncertain for State’s Groundbreaking Foreclosure Mediation Program

Legislation Update
April 26, 2018

Source: Hartford Courant

Additional Resource:

Connecticut General Assembly (HB 5495 full text/information)

Connecticut’s foreclosure mediation program — launched during the height of the national mortgage crisis a decade ago — could become permanent, but a bill winding its way through the legislature faces an uphill battle.

The program, which brings together borrowers and lenders, was started in 2008 and initially was intended to be temporary but has been extended several times. The program is set to expire June 30, 2019.

The bill, which narrowly cleared the General Assembly’s banking committee in a 10-9 vote and is now pending in the wider legislature, would remove a “sunset” provision for the program.

While the mortgage crisis has eased significantly in Connecticut, program supporters argue that thousands of borrowers still face the potential loss of their homes.

In 2017, 3,700 borrowers qualified for mediation — an intermediate step before the foreclosure enters the courtroom — down from 9,799 in 2009, the height of the foreclosure crisis in Connecticut, according to the state’s judicial branch.

“Although the foreclosure crisis has receded from the headlines, it is still a problem out there,” Rep. Matthew Lesser, D-Middletown and co-chair of the banks committee, said. “The idea of the program is very simple: borrowers sit down with lenders and try to work things out. In a huge number of cases it works out, and that is enough.”

Opponents of the bill say removing the sunset provision a year early is premature.
Rep. William Simanski, R-Granby and a member of the banks committee, voted against the bill, saying an evaluation next year would provide a more accurate snapshot.

“I see no need to do away with the sunset now,” Simanski said.

Lesser noted that mediation relieves the burden on the court system and isn’t paid for by taxpayers. The cost is picked up by the banking industry, Lesser said.

The cost of the program initially was $2 million, but it rose each fiscal year to $6.3 million in 2016-2017, according to a state auditor report earlier this year.

But in the current fiscal year, lawmakers cut the budget for the program in half, to about $3.6 million, and its staff of mediators, supervisors and support personal was reduced to 20 from 50. The budget cut reflected the decline in foreclosure activity. The funds that were saved were allocated to the crumbling foundation problem in eastern Connecticut.

Housing advocates acknowledged the decline in foreclosures but noted the significant role the mediation program still plays in keeping borrowers in their homes.

According to the judicial branch, 27,958 cases were completed between the start of the mediation program on July 1, 2008 and Dec. 31, 2017. Of those, 19,656 cases, or 70 percent, resulted in borrowers staying in their homes; 4,444, or 16 percent, reached agreements for a short sale or other measure for leaving the home; and 3,858, or 14 percent, weren’t settled.

The program served as a model for other states after it was launched.

Jeff Gentes, a staff attorney who manages foreclosure prevention at the Connecticut Fair Housing Center in Hartford, noted there will be always be “ebbs and flows” in foreclosure activity.

“If those numbers were 250, I’d acknowledge there would have to be some floor,” Gentes said. “As long as the program is serving thousands of people, it’s more than worth its while.”

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CEO

Alan Jaffa

Alan Jaffa is the Chief Executive Officer for Safeguard Properties, steering the company as the mortgage field services industry leader. He also serves on the board of advisors for SCG Partners, a middle-market private equity fund focused on diversifying and expanding Safeguard Properties’ business model into complimentary markets.

Alan joined Safeguard in 1995, learning the business from the ground up. He was promoted to Chief Operating Officer in 2002, and was named CEO in May 2010. His hands-on experience has given him unique insights as a leader to innovate, improve and strengthen Safeguard’s processes to assure that the company adheres to the highest standards of quality and customer service.

Under Alan’s leadership, Safeguard has grown significantly with strategies that have included new and expanded services, technology investments that deliver higher quality and greater efficiency to clients, and strategic acquisitions. He takes a team approach to process improvement, involving staff at all levels of the organization to address issues, brainstorm solutions, and identify new and better ways to serve clients.

In 2008, Alan was recognized by Crain’s Cleveland Business in its annual “40-Under-40” profile of young leaders. He also was named a NEO Ernst & Young Entrepreneur Of The Year® Award finalist in 2013.

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Linda Erkkila

Linda Erkkila is the General Counsel and Executive Vice President for Safeguard Properties, with oversight of legal, human resources, training, and compliance. Linda’s broad scope of oversight covers regulatory issues that impact Safeguard’s operations, risk mitigation, strategic planning, human resources and training initiatives, compliance, insurance, litigation and claims management, and counsel related to mergers, acquisition and joint ventures.

Linda assures that Safeguard’s strategic initiatives align with its resources, leverage opportunities across the company, and contemplate compliance mandates. She has practiced law for 25 years and her experience, both as outside and in-house counsel, covers a wide range of corporate matters, including regulatory disclosure, corporate governance compliance, risk assessment, compensation and benefits, litigation management, and mergers and acquisitions.

Linda earned her JD at Cleveland-Marshall College of Law. She holds a degree in economics from Miami University and an MBA. Linda was previously named as both a “Woman of Influence” by HousingWire and as a “Leading Lady” by MReport.

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Michael Greenbaum

Michael Greenbaum is the Chief Operating Officer of Safeguard Properties, where he has played a pivotal role since joining the company in July 2010. Initially brought on as Vice President of REO, Mike’s exceptional leadership and strategic vision quickly propelled him to Vice President of Operations in 2013, and ultimately to COO in 2015. Over his 14-year tenure at Safeguard, Mike has been instrumental in driving change and fostering innovation within the Property Preservation sector, consistently delivering excellence and becoming a trusted partner to clients and investors.

A distinguished graduate of the United States Military Academy at West Point, Mike earned a degree in Quantitative Economics. Following his graduation, he served in the U.S. Army’s Ordnance Branch, where he specialized in supply chain management. Before his tenure at Safeguard, Mike honed his expertise by managing global supply chains for 13 years, leveraging his military and civilian experience to lead with precision and efficacy.

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Joe Iafigliola

Joe Iafigliola is the Chief Financial Officer for Safeguard Properties. Joe is responsible for the Control, Quality Assurance, Business Development, Marketing, Accounting, and Information Security departments. At the core of his responsibilities is the drive to ensure that Safeguard’s focus remains rooted in Customer Service = Resolution. Through his executive leadership role, he actively supports SGPNOW.com, an on-demand service geared towards real estate and property management professionals as well as individual home owners in need of inspection and property preservation services. Joe is also an integral force behind Compliance Connections, a branch of Safeguard Properties that allows code enforcement professionals to report violations at properties that can then be addressed by the Safeguard vendor network. Compliance Connections also researches and shares vacant property ordinance information with Safeguard clients.

Joe has an MBA from The Weatherhead School of Management at Case Western Reserve University, is a Certified Management Accountant (CMA), and holds a bachelor’s degree from The Ohio State University’s Honors Accounting program.

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Carrie Tackett

Business Development Safeguard Properties