Freddie Mac: What?s New With Your Scorecard?
Investor Update
November 9, 2015
Transparency is critical to a strong working relationship. Today, we made several enhancements to your Freddie Mac Servicer Success Scorecard (Scorecard) to strengthen our relationship and make it easier to do business with us.
The What’s New Page
We’ve added an easy way for you to track recent enhancements to your Scorecard. The What’s New page is located on the left-hand navigation and provides a detailed snapshot of updates we’ve made to your Scorecard. We’ll update this page as we make enhancements.
Internet Explorer Compatibility
Your Scorecard is now compatible with Internet Explorer 11. Going forward, to ensure that you can view and use your Scorecard correctly, you must turn off the Compatibility Mode setting in all versions of Internet Explorer. You can disable this feature via the “Tools” menu. Also, as a result of this upgrade, you can now download your Scorecard directly to Microsoft® Excel.
Forecast Updates
The “Alternatives to Foreclosure” section of your Scorecard now displays your annual forecast as the sum of your actual year-to-date performance, through the current quarter, and the remainder of your projected volumes through the remainder of the year.
For more details on the changes described above and other enhancements, check out the What’s New page by logging in to your Servicer Performance Profile.
For More Information
- Visit our Freddie Mac Servicing Success Program Web page.
- View our updated Servicing Success Program Reference Guide [pdf].
- Visit Freddie Mac’s Learning Center for more on our training programs and references tools.
- Contact your Freddie Mac representative.
Source: Freddie Mac