Freddie Mac: UCount is Here

Investor Update
December 7, 2020

Source: Freddie Mac

Additional Resource:

FHLMC Guide Bulletin 2020-33

You want greater transparency and a simpler process when it comes to meeting your annual certification obligations and reporting changes in your organization, as required by our Single-Family Seller/Servicer Guide.

Now you have it! We’ve launched the Unified Counterparty Experience System® (UCountSM), a user-friendly platform where you’ll submit information you formerly provided through Guide Forms 16SF, Annual Eligibility Certification Report, 1107SF, Seller/Servicer Change Notification Form and the Annual Eligibility Website.

As announced in Guide Bulletin 2020-42Opens in a new window, we’ve replaced these forms and website to make reporting easier to fulfill. (Note: Guide Bulletin 2020-42Opens in a new window supersedes the UCount launch date originally communicated to you in Guide Bulletin 2020-33Opens in a new window.)

What do you get with UCount?

UCount simplifies the reporting process as it delivers:

A single platform for submitting your reports, as required by the Guide – with no more forms to manage manually.

A more intuitive user interface – With a whole new look and feel to the reports.

Reduced data volume We’ve cut down the number of questions in the Annual Certification Report, and we’ve modified some questions to provide greater clarity.

Pre-population of data − Where feasible, UCount pre-populates your data to make it quicker and easier to complete your reports.

• Status tracking through a real-time progress bar − As you complete sections of the Annual Certification Report, you get greater transparency and better access to receipt and processing status.

How do you get started with UCount?

To help make your transition seamless, our Counterparty Credit Risk Management (CCRM) team is on hand to guide you in using UCount. The user IDs and passwords you used to process Forms 16SF and 1107SF are still valid with UCount, so no change is needed for access.

Use the new Change and Activity Report to inform us of organizational changes and activities as described in the Guide.

When do you transition to UCount?

UCount doesn’t change the timeframes for submitting your reports, as outlined in the applicable sections of the Guide. For your annual certification, you’ll transition to UCount at the end of your current fiscal year and use the new Annual Certification Report. If your fiscal year ends:

Prior to or on August 31, 2020 – We’ll work with you for as seamless a transition as possible if you haven’t filed your Annual Certification Report by the December 7 UCount launch.

• On September 30 – You have 90 days from the UCount’s December 7 deployment to file your report.

• On October 31 – You’ll file your Annual Certification Report in UCountYou’ll have 90 days from UCount’s December 7 deployment to file your report.

• On November 30 – You’ll file your Annual Certification Report in UCount. Your filing due date will be extended by an additional week.

• On December 31 – You’ll file your Annual Certification Report in UCount. We’ll help you transition to the new system.

Questions?

Refer to the UCount FAQs or contact your assigned Institutional Eligibility representative or email Institutional_ Eligibility@Freddiemac.com.

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CEO

Alan Jaffa

Alan Jaffa is the Chief Executive Officer for Safeguard Properties, steering the company as the mortgage field services industry leader. He also serves on the board of advisors for SCG Partners, a middle-market private equity fund focused on diversifying and expanding Safeguard Properties’ business model into complimentary markets.

Alan joined Safeguard in 1995, learning the business from the ground up. He was promoted to Chief Operating Officer in 2002, and was named CEO in May 2010. His hands-on experience has given him unique insights as a leader to innovate, improve and strengthen Safeguard’s processes to assure that the company adheres to the highest standards of quality and customer service.

Under Alan’s leadership, Safeguard has grown significantly with strategies that have included new and expanded services, technology investments that deliver higher quality and greater efficiency to clients, and strategic acquisitions. He takes a team approach to process improvement, involving staff at all levels of the organization to address issues, brainstorm solutions, and identify new and better ways to serve clients.

In 2008, Alan was recognized by Crain’s Cleveland Business in its annual “40-Under-40” profile of young leaders. He also was named a NEO Ernst & Young Entrepreneur Of The Year® Award finalist in 2013.

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Esq., General Counsel and EVP

Linda Erkkila

Linda Erkkila is the General Counsel and Executive Vice President for Safeguard Properties, with oversight of legal, human resources, training, and compliance. Linda’s broad scope of oversight covers regulatory issues that impact Safeguard’s operations, risk mitigation, strategic planning, human resources and training initiatives, compliance, insurance, litigation and claims management, and counsel related to mergers, acquisition and joint ventures.

Linda assures that Safeguard’s strategic initiatives align with its resources, leverage opportunities across the company, and contemplate compliance mandates. She has practiced law for 25 years and her experience, both as outside and in-house counsel, covers a wide range of corporate matters, including regulatory disclosure, corporate governance compliance, risk assessment, compensation and benefits, litigation management, and mergers and acquisitions.

Linda earned her JD at Cleveland-Marshall College of Law. She holds a degree in economics from Miami University and an MBA. Linda was previously named as both a “Woman of Influence” by HousingWire and as a “Leading Lady” by MReport.

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COO

Michael Greenbaum

Michael Greenbaum is the Chief Operating Officer of Safeguard Properties, where he has played a pivotal role since joining the company in July 2010. Initially brought on as Vice President of REO, Mike’s exceptional leadership and strategic vision quickly propelled him to Vice President of Operations in 2013, and ultimately to COO in 2015. Over his 14-year tenure at Safeguard, Mike has been instrumental in driving change and fostering innovation within the Property Preservation sector, consistently delivering excellence and becoming a trusted partner to clients and investors.

A distinguished graduate of the United States Military Academy at West Point, Mike earned a degree in Quantitative Economics. Following his graduation, he served in the U.S. Army’s Ordnance Branch, where he specialized in supply chain management. Before his tenure at Safeguard, Mike honed his expertise by managing global supply chains for 13 years, leveraging his military and civilian experience to lead with precision and efficacy.

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CFO

Joe Iafigliola

Joe Iafigliola is the Chief Financial Officer for Safeguard Properties. Joe is responsible for the Control, Quality Assurance, Business Development, Marketing, Accounting, and Information Security departments. At the core of his responsibilities is the drive to ensure that Safeguard’s focus remains rooted in Customer Service = Resolution. Through his executive leadership role, he actively supports SGPNOW.com, an on-demand service geared towards real estate and property management professionals as well as individual home owners in need of inspection and property preservation services. Joe is also an integral force behind Compliance Connections, a branch of Safeguard Properties that allows code enforcement professionals to report violations at properties that can then be addressed by the Safeguard vendor network. Compliance Connections also researches and shares vacant property ordinance information with Safeguard clients.

Joe has an MBA from The Weatherhead School of Management at Case Western Reserve University, is a Certified Management Accountant (CMA), and holds a bachelor’s degree from The Ohio State University’s Honors Accounting program.

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Business Development

Carrie Tackett

Business Development Safeguard Properties