Freddie Mac: Serial Loan Level Fraud Hurts the Mortgage Industry

Investor Update
November 16, 2016

We hear plenty about big fraud schemes that capture the headlines.

But often the most pervasive and costliest mortgage fraud starts with small omissions and fabrications that show up on one borrower loan after another.

Recently, we’ve noticed several cases of what we call serial loan level misrepresentation (misrep), which occurs when loan officers and/or real estate agents misstate facts on the loan application and/or fabricate documents to support those misstatements.

Three Examples of Serial Loan Level Misrepresentation

By omitting and fabricating essential information, fraudsters are hoping to qualify borrowers for loans they wouldn’t normally get. How do they do it? Consider these three examples:

  • A borrower’s employment information is changed to reflect an incorrect employment period, a change in employment status from part-time to full-time, a fake promotion, or the fact that the borrower was never employed at all. Sometimes, the fake “employer” is engaged in the fraud, provides false employment verification, sets up a fake company website or Facebook page, and may even have someone answer a fake work phone number to confirm employment. We’re seeing much more sophisticated executions of this kind of fraud than we’ve seen in the past.
  • A borrower’s contribution comes from gift funds. One of our most recent investigations shows that the borrower’s “relative” providing the gift funds isn’t related to the borrower, but may be related to another participant in the origination (e.g. real estate agent, loan officer, etc.). A number of Freddie Mac Seller/Servicers have reported this to our fraud team.
  • Multiple false employers are tied to the same address. For example, all of the investigated loans come from the same loan officer or the borrowers are all represented by the same real estate agent.

“These types of schemes result in real financial losses for our customers and Freddie Mac, and also negatively impact the perception of our industry,” said Chris Mock, Freddie Mac’s Vice President of Quality Control and Customer Eligibility.

And while all borrowers are susceptible to misrep, history shows us that first-time and affordable lending borrowers are more susceptible to this type of fraud. They’re often novices to mortgage lending and can be taken advantage of more easily by an unscrupulous mortgage or real estate professional.

The good news is that we’re getting better at busting fraudsters for two reasons:

  • Freddie Mac is receiving a richer set of data from our lenders than before. This allows us to more quickly identify the rogue counterparties we’re actively looking to catch.
  • Our lending partners have fraud on their radar. They’re following our Guide requirements and best practices for fraud management and reporting.

International Fraud Awareness Week

“Freddie Mac is proud to acknowledge International Fraud Awareness Week, which runs from November 13-19,” says Joan Ferenczy, Vice President of Enterprise Fraud Risk. “Our team stands with our customers in fighting fraud together. Early detection is key to stopping fraud before perpetrators can get away with it.”

For More Information

Source: Freddie Mac

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CEO

Alan Jaffa

Alan Jaffa is the Chief Executive Officer for Safeguard Properties, steering the company as the mortgage field services industry leader. He also serves on the board of advisors for SCG Partners, a middle-market private equity fund focused on diversifying and expanding Safeguard Properties’ business model into complimentary markets.

Alan joined Safeguard in 1995, learning the business from the ground up. He was promoted to Chief Operating Officer in 2002, and was named CEO in May 2010. His hands-on experience has given him unique insights as a leader to innovate, improve and strengthen Safeguard’s processes to assure that the company adheres to the highest standards of quality and customer service.

Under Alan’s leadership, Safeguard has grown significantly with strategies that have included new and expanded services, technology investments that deliver higher quality and greater efficiency to clients, and strategic acquisitions. He takes a team approach to process improvement, involving staff at all levels of the organization to address issues, brainstorm solutions, and identify new and better ways to serve clients.

In 2008, Alan was recognized by Crain’s Cleveland Business in its annual “40-Under-40” profile of young leaders. He also was named a NEO Ernst & Young Entrepreneur Of The Year® Award finalist in 2013.

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Esq., General Counsel and EVP

Linda Erkkila

Linda Erkkila is the General Counsel and Executive Vice President for Safeguard Properties, with oversight of legal, human resources, training, and compliance. Linda’s broad scope of oversight covers regulatory issues that impact Safeguard’s operations, risk mitigation, strategic planning, human resources and training initiatives, compliance, insurance, litigation and claims management, and counsel related to mergers, acquisition and joint ventures.

Linda assures that Safeguard’s strategic initiatives align with its resources, leverage opportunities across the company, and contemplate compliance mandates. She has practiced law for 25 years and her experience, both as outside and in-house counsel, covers a wide range of corporate matters, including regulatory disclosure, corporate governance compliance, risk assessment, compensation and benefits, litigation management, and mergers and acquisitions.

Linda earned her JD at Cleveland-Marshall College of Law. She holds a degree in economics from Miami University and an MBA. Linda was previously named as both a “Woman of Influence” by HousingWire and as a “Leading Lady” by MReport.

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COO

Michael Greenbaum

Michael Greenbaum is the Chief Operating Officer of Safeguard Properties, where he has played a pivotal role since joining the company in July 2010. Initially brought on as Vice President of REO, Mike’s exceptional leadership and strategic vision quickly propelled him to Vice President of Operations in 2013, and ultimately to COO in 2015. Over his 14-year tenure at Safeguard, Mike has been instrumental in driving change and fostering innovation within the Property Preservation sector, consistently delivering excellence and becoming a trusted partner to clients and investors.

A distinguished graduate of the United States Military Academy at West Point, Mike earned a degree in Quantitative Economics. Following his graduation, he served in the U.S. Army’s Ordnance Branch, where he specialized in supply chain management. Before his tenure at Safeguard, Mike honed his expertise by managing global supply chains for 13 years, leveraging his military and civilian experience to lead with precision and efficacy.

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CFO

Joe Iafigliola

Joe Iafigliola is the Chief Financial Officer for Safeguard Properties. Joe is responsible for the Control, Quality Assurance, Business Development, Marketing, Accounting, and Information Security departments. At the core of his responsibilities is the drive to ensure that Safeguard’s focus remains rooted in Customer Service = Resolution. Through his executive leadership role, he actively supports SGPNOW.com, an on-demand service geared towards real estate and property management professionals as well as individual home owners in need of inspection and property preservation services. Joe is also an integral force behind Compliance Connections, a branch of Safeguard Properties that allows code enforcement professionals to report violations at properties that can then be addressed by the Safeguard vendor network. Compliance Connections also researches and shares vacant property ordinance information with Safeguard clients.

Joe has an MBA from The Weatherhead School of Management at Case Western Reserve University, is a Certified Management Accountant (CMA), and holds a bachelor’s degree from The Ohio State University’s Honors Accounting program.

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Business Development

Carrie Tackett

Business Development Safeguard Properties