Freddie Mac New Resources Available for the 2015 Servicer Success Scoreboard
On January 8, Freddie Mac issued a release titled New Resources Available for the 2015 Freddie Mac Servicer Success Scoreboard.
New Resources Available For the 2015 Freddie Mac Servicer Success Scorecard
In Single-Family Seller/Servicer Guide (Guide) Bulletin 2014-19 [pdf], we announced updates to the Freddie Mac Servicer Success Scorecard (Scorecard). As a reminder, those changes were effective on January 1, 2015 and will be reflected in your March Scorecard. Below are helpful resources to assist you while you implement the Scorecard changes within your organization.
Training and Resources
- Check out our updated Servicer Success Program Web page, which includes new frequently asked questions.
- Register for the What’s New with Your 2015 Freddie Mac Scorecard webinar on the Freddie Mac Learning Center.
- Review the 2015 Servicer Success Scorecard Changes Reference Guide [pdf].
Your 2015 Scorecard Preview
We created a preview of your 2015 Scorecard in your Servicer Performance Profile. Simply click on the Servicer Success Scorecard link in your Servicer Performance Profile, enter your user ID and password, and select the Servicer Success Scorecard – 2015 Preview folder.
You can preview your performance against the 2015 Scorecard metrics in January based on November 2014 data. You can continue to preview your 2015 Scorecard until March 6, 2015, when your January 2015 performance data is available. We’ll communicate with you about the Scorecard preview, resources, and training leading up to March 6. If you have questions, contact your Account Manager or Customer Support (800-FREDDIE)
For More Information
- Review Guide Bulletin 2014-19 [pdf].
- Sign up for the latest emails on Single-Family news, updates, alerts, and education. opportunities on our Subscription Center.
- Contact your Freddie Mac representative.
Please click here to view the release online.
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