Freddie Mac: Guide Bulletin 2021-24: Servicing Updates

Investor Update
June 30, 2021

Source: Freddie Mac

This Guide Bulletin announces
• The expiration of the COVID-19 foreclosure moratorium
• Temporary changes to Freddie Mac Flex Modification® for Borrowers with a COVID-19 hardship
• Updates to PAID

 

COVID-19 FORECLOSURE MORATORIUM

The foreclosure moratorium last announced in Guide Bulletin 2021-23 will expire on July 31, 2021. Between July 31, 2021 and when the Consumer Financial Protection Bureau (CFPB) final rule dated June 28, 2021 goes into effect on August 31, 2021, Servicers are prohibited from making any new foreclosure referrals or first legal filings that would be prohibited by CFPB’s final rule. Once the CFPB rule is in effect, Servicers must comply with applicable law.

FLEX MODIFICATION FOR BORROWERS WITH A COVID-19 HARDSHIP

Effective August 31, 2021, but Servicers can implement the changes earlier, when operationally possible

We are announcing temporary changes to the Flex Modification to further assist Borrowers who have been negatively impacted by the COVID-19 pandemic and who may require additional payment relief beyond what is currently available. To provide this additional relief, we are adjusting the Flex Modification waterfall so that a Mortgage with a mark-to-market-loan-to-value (MTMLTV) ratio of less than 80% may receive an interest rate reduction. These temporary changes apply only to Borrowers who meet the following eligibility criteria:

• The Borrower must have a COVID-19 related hardship or be subject to an evaluation under the criteria described in Bulletin 2020-15 for “Flex Modification evaluations for failed COVID-19 Payment Deferral”; and

• The Mortgage must have been current or less than two months delinquent as of the National Emergency Declaration effective date of March 1, 2020; and

• The Borrower must be at least 90 days delinquent as of the evaluation date for the COVID-19 Flex Modification or must be at least 60 days delinquent and subject to an evaluation under the criteria described in Bulletin 2020-15 for “Flex Modification evaluations for failed COVID-19 Payment Deferral”

These changes impact the waterfall Servicers use to determine the terms of the Flex Modification. Most steps in the process will remain in effect. For ease of reference, we are including the waterfall below.

Effective August 31, 2021, Servicers must use the lesser of Freddie Mac’s posted Flex Modification interest rate or the pre-modification interest rate, regardless of MTMLTV ratio, for all Borrowers who meet the criteria described in the above bullets. All other applicable Flex Modification requirements, including reduced eligibility requirements communicated in Bulletins 2020-10 and 2020-15 and the requirements in Guide Sections 9206.2 through 9206.19, remain in effect.

To access full bulletin, please click the source link above.

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CEO

Alan Jaffa

Alan Jaffa is the Chief Executive Officer for Safeguard Properties, steering the company as the mortgage field services industry leader. He also serves on the board of advisors for SCG Partners, a middle-market private equity fund focused on diversifying and expanding Safeguard Properties’ business model into complimentary markets.

Alan joined Safeguard in 1995, learning the business from the ground up. He was promoted to Chief Operating Officer in 2002, and was named CEO in May 2010. His hands-on experience has given him unique insights as a leader to innovate, improve and strengthen Safeguard’s processes to assure that the company adheres to the highest standards of quality and customer service.

Under Alan’s leadership, Safeguard has grown significantly with strategies that have included new and expanded services, technology investments that deliver higher quality and greater efficiency to clients, and strategic acquisitions. He takes a team approach to process improvement, involving staff at all levels of the organization to address issues, brainstorm solutions, and identify new and better ways to serve clients.

In 2008, Alan was recognized by Crain’s Cleveland Business in its annual “40-Under-40” profile of young leaders. He also was named a NEO Ernst & Young Entrepreneur Of The Year® Award finalist in 2013.

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Esq., General Counsel and EVP

Linda Erkkila

Linda Erkkila is the General Counsel and Executive Vice President for Safeguard Properties, with oversight of legal, human resources, training, and compliance. Linda’s broad scope of oversight covers regulatory issues that impact Safeguard’s operations, risk mitigation, strategic planning, human resources and training initiatives, compliance, insurance, litigation and claims management, and counsel related to mergers, acquisition and joint ventures.

Linda assures that Safeguard’s strategic initiatives align with its resources, leverage opportunities across the company, and contemplate compliance mandates. She has practiced law for 25 years and her experience, both as outside and in-house counsel, covers a wide range of corporate matters, including regulatory disclosure, corporate governance compliance, risk assessment, compensation and benefits, litigation management, and mergers and acquisitions.

Linda earned her JD at Cleveland-Marshall College of Law. She holds a degree in economics from Miami University and an MBA. Linda was previously named as both a “Woman of Influence” by HousingWire and as a “Leading Lady” by MReport.

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COO

Michael Greenbaum

Michael Greenbaum is the Chief Operating Officer of Safeguard Properties, where he has played a pivotal role since joining the company in July 2010. Initially brought on as Vice President of REO, Mike’s exceptional leadership and strategic vision quickly propelled him to Vice President of Operations in 2013, and ultimately to COO in 2015. Over his 14-year tenure at Safeguard, Mike has been instrumental in driving change and fostering innovation within the Property Preservation sector, consistently delivering excellence and becoming a trusted partner to clients and investors.

A distinguished graduate of the United States Military Academy at West Point, Mike earned a degree in Quantitative Economics. Following his graduation, he served in the U.S. Army’s Ordnance Branch, where he specialized in supply chain management. Before his tenure at Safeguard, Mike honed his expertise by managing global supply chains for 13 years, leveraging his military and civilian experience to lead with precision and efficacy.

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CFO

Joe Iafigliola

Joe Iafigliola is the Chief Financial Officer for Safeguard Properties. Joe is responsible for the Control, Quality Assurance, Business Development, Marketing, Accounting, and Information Security departments. At the core of his responsibilities is the drive to ensure that Safeguard’s focus remains rooted in Customer Service = Resolution. Through his executive leadership role, he actively supports SGPNOW.com, an on-demand service geared towards real estate and property management professionals as well as individual home owners in need of inspection and property preservation services. Joe is also an integral force behind Compliance Connections, a branch of Safeguard Properties that allows code enforcement professionals to report violations at properties that can then be addressed by the Safeguard vendor network. Compliance Connections also researches and shares vacant property ordinance information with Safeguard clients.

Joe has an MBA from The Weatherhead School of Management at Case Western Reserve University, is a Certified Management Accountant (CMA), and holds a bachelor’s degree from The Ohio State University’s Honors Accounting program.

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Business Development

Carrie Tackett

Business Development Safeguard Properties