Forces Join to Protect Borrowers from Foreclosure Relief Scams

Industry Update
December 12, 2015

The Office of New York State Attorney General Eric Schneiderman and several media associations within the state have announced a joint initiative to crack down on unlawful advertising of foreclosure rescue scams, which have surfaced all over the country in the last few years but have been especially prominent in New York, one of the markets hardest hit by the foreclosure crisis.

In addition to Schneiderman, who has been a fierce advocate not only of foreclosure prevention but of preventing perpetrators from scamming vulnerable homeowners facing foreclosure, media outlets participating will be the New York News Publishers Association, the New York Press Association and the New York State Broadcasters Association.

Perpetrators of the scams target homeowners who are in the process of foreclosure and seeking some help with a mortgage modification. The number of scammers targeting New Yorkers has risen in recent years, including an increase in so-called “Deed Theft” cases in which the scammers convince the homeowners to forfeit ownership rights to their homes.

Through the new initiative, the media outlets will scrutinize foreclosure relief advertisements for possible scammers, who often target vulnerable homeowners through trusted local media outlets. The initiative is voluntary; dozens of community outlets are being asked to participate.

“Vigilant, well-informed homeowners are the best protection against these deceitful mortgage rescue scams,” Schneiderman said. “These scams are particularly repugnant because they take victims of the housing crash and make them victims again.”

Foreclosure rescue scams have conned approximately $100 million from 42,000 homeowners, according to a December 2014 report by the Center for NYC Neighborhoods and the Lawyers Committee for Civil Rights Under Law. In New York alone, more than 2,700 homeowners have submitted complaints to the Lawyer Committee’s office, trailing only California and Florida in the number of complaints reported to the Loan Modification Database. New York homeowners have documented more than $8.25 million in losses as a result of foreclosure relief scams.

Victims of the scams have often reported to the AG’s office and housing counseling partners that it as advertising in local media outlets that lured them into the scam. The ads are often in violation of state and federal laws that require the companies who are advertising to include specific disclosures in ads pitching foreclosure prevention or loan modification services.

New York homeowners have documented more than $8.25 million in losses as a result of foreclosure relief scams, or an average of about $4,183 per victim—about $900 more than the national average. Losses have the potential to go far beyond the initial dollar amount, however; they could wind up in the tens or even hundred of thousands of dollars if the victim’s home falls into foreclosure.

Victims of the scams have often reported to the AG’s office and housing counseling partners that it as advertising in local media outlets that lured them into the scam. The ads are often in violation of state and federal laws that require the companies who are advertising to include specific disclosures in ads pitching foreclosure prevention or loan modification services. Schneiderman and the media outlets are asking the members of their organizations to review foreclosure relief ads to make sure they are in compliance with the state disclosure laws.

This initiative is part of a broader effort by Schneiderman to end the mortgage crisis in New York. In 2012, he launched the Homeowner Protection Program (HOPP), a network of 85 housing counseling and legal services providers that provides free, high-quality representation to struggling borrowers who are at risk of foreclosure. HOPP has assisted more than 50,000 New Yorkers to date.

Schneiderman’s office launched AGScamHelp.com, a Web-based app that helps homeowners determine if a mortgage assistance company is government-vetted. The app helps users locate nearby counseling and legal services agencies in the HOPP network, search government-vetted agencies, report scams, and receive tips on avoiding scams. The AG’s office reports that the app has more than 6,600 weekly users and has been used by more than 112,000 people since the site was launched.

Source: DS News

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CEO

Alan Jaffa

Alan Jaffa is the Chief Executive Officer for Safeguard Properties, steering the company as the mortgage field services industry leader. He also serves on the board of advisors for SCG Partners, a middle-market private equity fund focused on diversifying and expanding Safeguard Properties’ business model into complimentary markets.

Alan joined Safeguard in 1995, learning the business from the ground up. He was promoted to Chief Operating Officer in 2002, and was named CEO in May 2010. His hands-on experience has given him unique insights as a leader to innovate, improve and strengthen Safeguard’s processes to assure that the company adheres to the highest standards of quality and customer service.

Under Alan’s leadership, Safeguard has grown significantly with strategies that have included new and expanded services, technology investments that deliver higher quality and greater efficiency to clients, and strategic acquisitions. He takes a team approach to process improvement, involving staff at all levels of the organization to address issues, brainstorm solutions, and identify new and better ways to serve clients.

In 2008, Alan was recognized by Crain’s Cleveland Business in its annual “40-Under-40” profile of young leaders. He also was named a NEO Ernst & Young Entrepreneur Of The Year® Award finalist in 2013.

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Esq., General Counsel and EVP

Linda Erkkila

Linda Erkkila is the General Counsel and Executive Vice President for Safeguard Properties, with oversight of legal, human resources, training, and compliance. Linda’s broad scope of oversight covers regulatory issues that impact Safeguard’s operations, risk mitigation, strategic planning, human resources and training initiatives, compliance, insurance, litigation and claims management, and counsel related to mergers, acquisition and joint ventures.

Linda assures that Safeguard’s strategic initiatives align with its resources, leverage opportunities across the company, and contemplate compliance mandates. She has practiced law for 25 years and her experience, both as outside and in-house counsel, covers a wide range of corporate matters, including regulatory disclosure, corporate governance compliance, risk assessment, compensation and benefits, litigation management, and mergers and acquisitions.

Linda earned her JD at Cleveland-Marshall College of Law. She holds a degree in economics from Miami University and an MBA. Linda was previously named as both a “Woman of Influence” by HousingWire and as a “Leading Lady” by MReport.

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COO

Michael Greenbaum

Michael Greenbaum is the Chief Operating Officer of Safeguard Properties, where he has played a pivotal role since joining the company in July 2010. Initially brought on as Vice President of REO, Mike’s exceptional leadership and strategic vision quickly propelled him to Vice President of Operations in 2013, and ultimately to COO in 2015. Over his 14-year tenure at Safeguard, Mike has been instrumental in driving change and fostering innovation within the Property Preservation sector, consistently delivering excellence and becoming a trusted partner to clients and investors.

A distinguished graduate of the United States Military Academy at West Point, Mike earned a degree in Quantitative Economics. Following his graduation, he served in the U.S. Army’s Ordnance Branch, where he specialized in supply chain management. Before his tenure at Safeguard, Mike honed his expertise by managing global supply chains for 13 years, leveraging his military and civilian experience to lead with precision and efficacy.

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CFO

Joe Iafigliola

Joe Iafigliola is the Chief Financial Officer for Safeguard Properties. Joe is responsible for the Control, Quality Assurance, Business Development, Marketing, Accounting, and Information Security departments. At the core of his responsibilities is the drive to ensure that Safeguard’s focus remains rooted in Customer Service = Resolution. Through his executive leadership role, he actively supports SGPNOW.com, an on-demand service geared towards real estate and property management professionals as well as individual home owners in need of inspection and property preservation services. Joe is also an integral force behind Compliance Connections, a branch of Safeguard Properties that allows code enforcement professionals to report violations at properties that can then be addressed by the Safeguard vendor network. Compliance Connections also researches and shares vacant property ordinance information with Safeguard clients.

Joe has an MBA from The Weatherhead School of Management at Case Western Reserve University, is a Certified Management Accountant (CMA), and holds a bachelor’s degree from The Ohio State University’s Honors Accounting program.

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Business Development

Carrie Tackett

Business Development Safeguard Properties